"Great place to stay"
This is an older property that has been well maintained and updated. It is in a quiet neighborhood and also provides easy access to restaurants and shopping. I would not hesitate to recommend this hotel and will stay at this hotel anytime I visit Falmouth in the future.Genuine Expedia guest review
"Very helpful staff."
Enjoyed our stay very much. Staff was most helpful,Genuine Hotels.com guest review
"great internet, good location, bad gym"
internet works great, gym is a joke, rooms are ok, restaurant is not very goodGenuine Expedia guest review
Hotel and pool were great! Hotel restaurant was average.Genuine Hotels.com guest review
My stay was short , but wonderful ! I had a great time ..Genuine Hotels.com guest review
"clean, comfortable hotel"
hotel was clean, early check in requested, room was ready when we arrived! Staff was friendly and check out was a breeze.Genuine Hotels.com guest review
"Functional, but not great"
One person working the desk on check-in, trying to juggle 2-3 phone calls of people asking directions and asking about hotel amenities, etc., so check in was slow. The attendant was friendly and professional, so the service was good, just very slow. Room was clean. Refrigerator didn't come on for 60 minutes after I plugged it in, and the temp control […] knob was broken. Bed felt like the springs were worn out - it was unevenly firm, not terribly comfortable. Read moreGenuine Hotels.com guest review
"Pleased with one night stay"
Front desk girl was excellent, friendly and helpful. Hotel was perfect for what we were doing (wedding nearby); close to town and harbor. Hallway had a stale beer scent, but over all else was good. Room was clean (one chair had a broken leg, but no big deal) bed was very comfortable; shower was great.Genuine Expedia guest review
"Stay in Basement w/o elevator"
Only room available to me was in the basement not accesable by elevator. Had to carry luggage down and up flight of stairs. Asked for room change and told only basement available for third party booking. Other rooms were available as hotel was not very busy.Genuine Hotels.com guest review
Very good and confortable hotel. Staff was very nice.Genuine Expedia guest review
Hotel was comfortable, clean and staff is friendly. The breakfast at the hotel was also great.Genuine Hotels.com guest review
Clean and comfortableGenuine Hotels.com guest review
The room wasn't as expected , one of the kids had to sleep on the flour the first night.the hotel wasn't clean.Genuine Hotels.com guest review
"Hotel okay, not great breakfast service"
Breakfast was supposed to be included but voucher was limited to $20 for two people! And it looked like the waiter / waitress was also the cook, so quite a slow service. The gym equipment was quite limited, luckily the hotel was deserted for most of our stay.Genuine Hotels.com guest review
"gave us exactly what we asked for"
We booked this hotel only for one night for a quick trip to Cape Cod and to be honest we couldn't find any faults other than the pillows used on the beds. You either have firm or soft. The firm makes you feel like your sleeping with your neck tilted at an uncomfortable level whilst the soft .... well you may as well not use them. Something in between […] wouldbe great. We would def go back to this hotel if we were wanting to visit the area again. The clam chowder in the resuarent is fabulous as well. Read moreGenuine Expedia guest review
"AURAIT BESOIN DE QUELQUES AMELIORATIONS"
LE HALL NE CORRESPOND PAS AUX CHAMBRES... LES CHAMBRES SONT UN PEU TRISTESGenuine Expedia guest review
10/17/14 The_Meon_Meerkat Southampton, United Kingdom
This hotel has a good location with an attractive view from the reception area. The facilities are all pretty standard for a Holiday Inn - my room was large, had an effective heater/AC, good bathroom, fridge and TV and furnishings. Lighting was acceptable but a few brighter lights would also have been welcome. While service for the week-day non-buffet breakfast can be slow the food is good (especially in the evening) and there is a very good restaurant diagonally opposite that serves great lobster. The (salt water) indoor pool isn't very popular, not sure why as it was pretty good and I didn't see anyone else in the (smallish) gym over my entire stay. You can walk from the hotel into town but it's a good walk, so a car/taxi might be a better option. There is also a large shopping centre including TK Maxx, a supermarket and Walmart all in walking distance. I would definitely stay here again if I were lucky enough to go back to Falmouth. When staying it's definitely worth considering taking a walk or ride along the shining sea cycle way.
"Understaffed and in need of a refurb"
10/15/14 aquaactionimage Hartley Wintney, United Kingdom
This hotel is a little way from downtown Falmouth. My room was comfortable but showing signs of wear. Bathroom tiles, toilet seat, carpet all looking a bit tired. Room service on the first night was chaotic -left on the phone for 5 minutes while the staff argued about who should take the call! Food was adequate. Breakfast service was poor with two different servers. Some of my colleagues were late to meetings because of slow service and failure to post checks to the account before checkout. Desk staff made derogatory comments about the poor service provided by their coworkers. Advice to management: get your team working better together!
"Rough around the edges"
10/05/14 Barryfan01 Sherborn, Massachusetts
Check in went smoothly. I asked to be on a higher floor but was told all wedding guests are on the same floor. The first floor. I'm ok with a first floor but not a basement. I don't think it is acceptable for any guest to enter their rooms they are paying over $150.00 a night (off season) for to be greeted by a pile of dirty linens. Granted they are in the laundry area but the door shut be shut to that area. As we entered the room we noticed a smell. It was a mix of dogs( which they don't allow pets) and BO. We immediately called the front desk and they did move us to another basement room. This room was much better. As we were leaving in the morning around 10 we saw the exterior door by the laundry room open. A guy was passed out with a case of beer at his feet and a mega sized bottle of beer right next to him. I mentioned this to one of the housekeeping staff. She didn't seemed bothered by it at all. In the evening when we returned there was another person standing at the same door smoking a joint. I'd like to know where was security?
Stayed here on business. Probably not a great vacation location. Nice newly renovated rooms with the feel of a boutique hotel. The room did smell like a wet dog but was very clean. The free wifi was ample and the lamps have USB outlets for charging devices.
"KUDOS KUDOS KUDOS"
10/02/14 GriffonWHO Manassas, Virginia
This property gets better each year on my annual business trip. The restaurant is definitely much better. Two names come to mind in particular: 'My' Amy at the Front Desk (in case there are two?), and the gentlemen who does the "personal" wake-up calls in the am. My server now for at least two years the the restaurant/bar is great, also. I am certain I am missing names at the front desk - I lost my notes, but they know who they are. There was only one that, IMHO, does not fit this property's mold. Respective, William "Henry aka Hank" Odum III
"Nice, but overpriced"
09/30/14 grommit MA
Good sized room. Clean, bright. Bathroom a tad small. No water views, but a short drive to the harbor and ocean. Quick, friendly reception desk. No free newspapers. Does have an indoor pool. King bed was fine. Pillows were BIG and made it difficult to get comfortable. Breakfast was ... acceptable, but pricey. Worst part: over $300 for one night, in Falmouth. Geez...that's too much.
"Geat Place for Guests and Wedding Afterparty in Falmouth"
09/25/14 Jrivz Cambridge, Massachusetts
I got married in Falmouth and we had been searching for a place for all our guests to stay as well as an afterparty venue- as many Cape weddings end by 9PM. This place was really amazing for what we needed and everything was a breeze. The people at the holiday inn were a little tough to get a hold of the make plans and the booking was a bit difficult - there were many reports of the place being booked up and no availability - they were renovating a lot of the rooms so this added to the confusion....however the end result was perfect. We had our friend DJ the afterparty there and the venue was awesome. we setup that morning, the place had tables and chairs available and they ran a cash bar for our guests. The bartenders were fun and they really hooked it up. Most of all it only cost 100 for the space for the night, the bartenders were 50 each, and they made 10 pizzas and chicken fingers for our drunk guests....really worked out well. The bar is fun late night, and everyone was really fun and nice. Thanks Holiday Inn for a great time and you really helped our dream wedding come true. Thanks for treating our guests well and for the great times.
"Enjoyed hotel, great location and pool, but avoid the restaurant."
09/02/14 Ken L Boston, Massachusetts
The room the spacious and clean, the staff were friendly, and we loved the heated indoor salt water pool. As for the restaurant, sub par food with slow service and lots of much better restaurants in Falmouth.
09/01/14 nabeel73 Boston, Massachusetts
Hotel was nice and clean with friendly staff and after a long time stayed in this franchise of IHG. Bathroom toiletries were good and the attached restaurant had excellent warm food to top it off. Would surely like to come back if we get a chance.
"More than expected"
09/01/14 Casey D Greenville, South Carolina
The hotel was easy to find and in a location that made the things we wanted to see and do accessible i.e. grocery, restaurants, golf, beaches and a ferry to Martha's Vineyard. The front desk staff were pleasant and attentive with directions and satisfying our needs. I can't say enough about Sheryl, the GM, making our 25th wedding anniversary stay very special. We found the parking lot, lobby and hotel common areas to be in great shape. Our room was very clean and well-appointed. If we travel to the Cape again we will make reservations here.
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