Holiday Inn Hotel and Suites Chicago - Chicago 41.87443, -87.63996

For the money, for it being Chicago, for it being downtown Chicago the accommodation was acceptable. The staff mostly made up for any concerns about the location and the room was clean.

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The hotel is conveniently located near Union Station though a walk to the CBD. Its restaurant is good value especially the soup and salad deals.

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I was looking for a hotel near downtown, decent quality and a decent price. It appeared as though this was the best option - a median price for downtown and decent reviews. Overall I was satisfied with the hotel, a little pricey for me - but typical of Chicago. Contrary to what many reviews say, the pizza place in the hotel was horrible, and that is being polite. I would not reccomend it.

The staff at the Holiday Inn Hotel and Suites in Chicago were great! Resturant service was a little slow. We were able to take a cab to the Field Museum/Shed Aquarium then walk to Michigan Ave., Millinium Park, The Willis Tower then about 3 blocks to the hotel. A very nice weekend for us. The kids loved the pool on the roof!

We stayed here to be close to our son during a visit. The neighborhood is not good to walk around in at night, I could hear arguing on the outdoor parking lot. It is not in the downtown area proper, so you need to take a cab most places. Rooms were OK, they were clean. The front staff was very helpful.

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Great service, clean room and comfortable. Aurelio's Pizza, the best pizza in chicago, is attached to the hotel. It was great to have the convenience of dinner quickly. Everyone was very helpful and friendly.

The hotel is located in a bad neighborhood, so walking at night is out of the question. If you plan on just a place to sleep at night, it is OK, but don't expct a nice lobby, etc. Our room was clean. The employees are nice and helpful.

You can't ask for a more convenient location if you're traveling to or from Union Station. It's only about 3 blocks away. It's also only one block from a blue line train stop for convenient travel to outer areas. The hotel itself was pretty good, especially for the money. Nothing fancy, but s spacious and clean room, friendly staff, and a restaurant attached to the hotel. They even called after we checked in to make sure everything in the room was up to standards. Would definitely stay here again.

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Close to the Blue Line, very comfortable and reasonably priced. Only stayed one night, but it was virtually hassle free and had a great location.

I was a little nervous when I pulled up to this hotel because of the neighborhood. However once inside the service was wonderful and the rooms were clean and updated. My room had a nice down comforter and a flat screen TV which made the stay more comfortable. The exterior could use some updating. The website also made it appear that parking is included. It is NOT and it is $30 to use the hotel parking because it is valet only. There is a city lot for $18 but it didn't look safe enough for a single woman to be coming and going from her car.

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This hotel was great for the money, and the staff was great.

The pool was closed!!! It's not near a train or bus stop.

The front desk clerk was very friendly and helpful. The other employees were just as friendly. I enjoyed my stay.

Pretty good hotel - staff was good and everything was clean. Small room. Valet parking was $30. Would stay again, but it may not be my first choice.

This was my first stay on both accounts. Ive never stayed overnight in Chicago and Ive never booked a room at any Holiday Inn. I loved the price, it fitted into my budget. I had to book 3 rooms for my family and guests. Everything was done on the phone as we were driving from Michigan to Chicago.Then upon arrival the front desk were very pleasant. The rooms were very very comfortable and clean. My husband loved the flat screen HD TVs. The location was close to downtown and the places we wanted to visit.And the best part was one of our guests had forgotten and left her baggage in the hotel lounge. I called and spoke to the staff. They were very helpful. They found the lost bag and the hotel supervisor made sure the bag was sent back to me without any additional cost from me. I really really appreciated that. Thank you.

This hotel's bed and pillows were absolutely perfect. We would have taken them home with us if we could. Only concern was that the room was on a large intersection, and kept one of us up. If we turned on the heater, the quiet noise may have lulled us to sleep. The restaurant attached had tasty pizza.

I realize the hotel can't decide where the freeway runs but the noise outside my window was brutal after 6 am. The rooms on this side need to be deeply discounted.

We received outstanding service at this hotel from check-in to check-out. Everyone on the staff was extremely helpful and pleasant.

Location was good. Sorta pricey for the room.

I love the room and the price we paid for was great for a king size bed. I will consider sending more night at this hotel for Valentine's Day because it was very worth it. The service was great and the employess were concise and informative. The room was more than I expected and the LCD TV was wonderful. Everything was very organized in the room and sparkly clean. Thanks for making my Valentine's Day weekend work out Holiday Inn

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Having stayed in other Chicagoland Holiday Inns in the past, it's really hit and miss in terms of ownership and quality. But this Holiday Inn stay was fantastic. It was extremely clean, well managed, top quality furniture and bedding with a super comfortable bed, free parking (which is extremely rare in downtown Chicago), and included a $20 voucher for breakfast in the morning. The only things negative I possibly could say was that my TV didn't work and it was a little noisy during checkout time because my room was next to the elevator. They offered to change my room to fix the TV situation, but I declined and was happy do my research and scouting out restaurants to visit on the free wireless Internet connection. I would definitely recommend this Holiday Inn again, and plan to stay there on every visit to Chicago I make.

We were coming from Amtrak and going to the UIC Pavillion later that evening, this hotel was within walking distance to both of these locations. If you're going to Lakeshore Drive or Michigan Avenue you would have to taxi or use some other transportation, but the price of this hotel was much cheaper than ones I found closer to that area.

In the West Loop is a great place to stay, a few minutes walk to Union Station to pick up the major bus routes. A resonably price card park. Great service and a lovely warm fire in the lobby.

The room was great for the money I paid. The service was excellent. The only problem I had was that I was forced to valet park, there was no self parking. I didn't know this before I got there. Other than that, I had a great time and I highly recommend staying there.

First, the lot was full so I had to find self-parking. Next, the associate behind the counter was (or at least acted) very inexperienced at his job. Checking in was far more painful and time consuming than it needed to be considering the lobby wasn't busy. The room rate was quite high, yet alone for a weeknight. The room showed its age, but at least was clean. The walls were paper thin and I got to know the people in the surrounding rooms more than I would've ever liked. Finally, I was double charged for the room and am still, a week later, trying to get them to acknowledge it and sort it out. I would not suggest this hotel to anyone!

The front desk lady was amazing, i think her name is kisha. Always making sure i am doing alright. Room is clean, quiet and comfortable. Will definately stay there if i visit chicago again.

We stayed at this hotel due to the price and the closeness to downtown. It was a hike, but we were able to walk to Michigan Ave. to shop, and Soldier Field for a game. The staff was very friendly and helpful, and the rooms were clean. We were content with our stay.

The employees were very helpful.Graet service.

This hotel was further from Soilder Field than what we had been told. If your planning on booking a suite and have plans for anything around 3-4pm I wouldn't recommend it. We waited for 2 1/2 hours to check in and was still not able to get into our room. Then 4 women had to get ready in the Penthouse (were the pool is) in a small restroom. We went to our concert then couldn't get a cab anywhere on Michigan Ave. afterwards. We had to walk all the way back at 11:30 pm! Then finally got our room keys at 12:30.

I ask for nonsmokeing and they did not have one I had to stay in a smokeing room and it was bad for me not happy

Bellman was the best part of the stay. He was very friendly and efficient. The food was pretty good and the fitness center was very nice. The hotel itself was showing its age and for the price the room was a little underwhelming. One night's sleep was interrupted by drunken girls unable to find their room despite knocking on almost every door on the floor and yelling loudly. Don't plan to make a return visit.

We were happy that we found such a great hotel close to Amtrak without paying to much, so we could enjoy our Chicago visit.we would diffently stay their again at the rate we got. The staff was very nice and the rooms were very clean.

The hotel was technically "next to the campus" but of course the area that I needed to be was on the complete opposite side of the campus from the hotel. Also, there was a bright light in the parking lot that shined right into my room - and the heavy shades wouldn't close all the way to block it out. Nonetheless, a good stay for one night...

3 Blocks from Mega bus stop at Union Station. Great location

L'hôtel Holiday Inn Suites Chicago est un bon "petit" hôtel assez éloigné du centre de Chicago tel que Magnificient Mile. Néanmoins, le taxi n'est pas très excessif et l'internet WiFi est gratuit.