This hotel is under construction. It is being converted to a major brand and will be until sometime this summer. Honestly the room was comfortable and clean. They are trying to keep clients happy. But you will deal with construction issues and such. The staff was great.Genuine Hotels.com guest review
Refurb going on in the Hotel. A maze getting to the front desk. First floor was very warm. The staff was very pleasant and the room was clean and comfortable.Genuine Expedia guest review
"Don't go to this dump!"
Worst of many in my world travels. I am from Madrid, Spain and now an American citizen. Why Expedia promoted this dump is inexcusable. The rates should be lowered to 1/5 of the $140 a night they charge. How do you swim in an empty pool?Genuine Expedia guest review
Great!Genuine Hotels.com guest review
"Nice hotel near the River Walk"
My husband and I stayed here for our anniversary weekend. The bed was comfortable, everything was clean, the towels were soft and it smelled good in the room. The breakfast had a nice selection of things and everything was fresh. We were also able to walk to the River Walk, which was very nice. I would definitely stay here again!Genuine Expedia guest review
It was so so the room was very humid I had the ac on 60 me and my family still woke up sweating we had to take another shower in the morning because our heads smelled bad cause of the humidity. I've seen better breakfast at other hotels tht I've stayed in. All we had for breakfast was a waffle in the shape of Texas milk orange juice and toast my wife's […] family didn't like it as well won't be staying there next time Read moreGenuine Hotels.com guest review
"close to river walk"
Room was nice and clean, hall way carpet was not clean, breakfast was not so good but the staff was nice.Genuine Hotels.com guest review
Great place to stay! My husband and I went and enjoyed the stay. Unfortunately, we hadnt realized they were under construction and remodeling, so we missed the turn. Other than that we loved it and will definitely be back.Genuine Hotels.com guest review
"Excellent value for the price!"
Suit was very modern and the bed was comfortable, 5 minutes walk to Riverwalk! Trolleys and buses stop rigth in front of the hotel crossing the street. Breakfast was fine, waffles, fruits, boiled eggs, breads, muffins, milk, juices and coffee! The location is great and their staff was very friendly. We stayed for one night only but they allowed us to […] leave our car in their parking lot after check out. $12 parking fee was worth it! Read moreGenuine Hotels.com guest review
"Cheap Stay in SA"
It was walking distance to the River & a # of places to eat We were n town 4 a wedding & the rehearsal dinner, reception & wedding were within 5 miles of the property Staff was nice & quick We had our 2 children so we were disappointed when we found out the pool was closed the entire time we were on premises for repairs We were on the 3rd floor & the […] ice machine was on the 2nd floor The business office is actually a desk w/ 2 computers sitting n the lobby n front of the front desk (not a business office at all - more of a internet café). My wife, my 4 yr old son, my 22 month old daughter, & me had plenty of room to stretch out n the room Decorations were nothing to write home about but then they were not something from a 70's movie either (nice enough for what we paid) My mother stayed n the 2nd rm & she had more rm than she new what 2 do w/ There r only 2 luggage carts so u may spend some time waiting on them It may be a good idea 2 check the halls (it's only 4 stories) 2 c if someone left the cart n the hall My wife & I are on a low-carb diet so we didn't find anything @ the morning continental breakfast 2 dine on aside from hot tea; however r children found ample things 2 eat (fruit cereals juices milk pastries waffles & yogurt). All-in-all not a bad hotel 4 what we paid We would consider staying @ this property again if we couldn't find something we liked actually on the river Read moreGenuine Hotels.com guest review
"Great place for the price."
The hotel itself was under construction at the time of my stay. Some noise. Outside pool area was closed. Parking situation was not great and they charge $12 a day to park. Parking prices should be included in the room rate when booking the hotel.Genuine Hotels.com guest review
Nice hotel but pool was closed for refurbishment. I don't think I was notified that a pool wasn't available.Genuine Expedia guest review
Though renovations are underway, the hotel was clean and the staff was friendly and helpful. The convention center is within walking distance as are shops and restaurants, and of course the river walk.Genuine Hotels.com guest review
"Good choice for the Riverwalk"
If you're trying to save a little money being a little further from the riverwalk, this is a good choice. Nice big rooms and a nice breakfast. And just 5 min walk to the river.Genuine Hotels.com guest review
"Great Hotel, Walking distance from everything !"
Great hotel at an excellent price. Was very worried that we would be disappointed with our accommodations due to the low rate on the room. Totally blown away by the hotel and staff when we arrived. Hotel was Very clean, staff was super friendly and helpful. Walking distance from everything we wanted to see including the River-walk, Alamo, Hemisphere […] Park and so much more. Parking was no problem and had access to our vehicle 24-7. Will stay again soon. Read moreGenuine Expedia guest review
Excellent location, nice room, fair price.Genuine Hotels.com guest review
I would not recommend this hotel to anyone. Reason #1 the pool was not in service and no one ever mentioned that very BIG detail. Reason #2 when we got to our room there was a lot of water around the toilet, after calling the front desk no one ever showed up or even offered to give us a different room. Reason#3 breakfast sucked. Very bad experience. […] I will never be staying in this hotel ever again. Read moreGenuine Expedia guest review
Hotel needs a total upgrade, rugs are stained throughout. Walls in poor shape. The staff did not seem over friendly or even willing to help me print a boarding pass when the printer did not seem to be responding. On my check in, I was not even told where the elevator was, I had to ask because it was around the corner and down the hall.Genuine Expedia guest review
"Decent for the price"
The hotel is old and could use a few minor inexpensive updates, like re- painting interior walls and trim & the inside of elevators repanelled. The room was clean and you could tell the sheets were clean, they smelled clean with a hint of bleach.The soap, shampoo and conditioner didn't make any suds. An investment in "decent" toileties, would be nice. […] Gid rid of the dispensers. The ironing board was broken. We were given a new one. But this is something that should have been caught by the cleaning staff during the room's last cleaning. The parking situation is horrible. We were directed to park in the paid parking lot next door in any numbered slot. When we drove over to the lot, there was a guy directing hotel guests where to park, which was only in the 2 rows closest to the hotel. Get the parking situated with the lot; it's either in any numbered slot as indicated by hotel staff or only in the area specified by the lot attendant! The hotel changed it's name from the time I booked to the 2nd email confirmation. The email did not indicate this. This should have been noted in my email. Read moreGenuine Hotels.com guest review
Disappointed overall. Very minimal breakfast. No stopper in the bathtub, so could not use it. Alarm went off three times starting at 6 am. Had to call maintenance to fix it. Location was fine.Genuine Hotels.com guest review
"Overnight Stay with teenagers"
We picked this hotel due to its location near the Riverwalk. We didn't want to pay for a Pricey Hotel stay for one night and opted for this affordably priced room. I was pleasantly surprised by the amount of space the room had, the free continental breakfast and the free parking. The only negative was that we got there two hours early and they wouldn't […] let us check-in early (this was around 1:00 PM and the gal at the counter was not very cordial). When we did check-in later on, the two people at the front desk were pleasant and quick. Overall, it was a nice visit and I would definitely recommend this hotel if you are only going to stay for 2-3 days. Read moreGenuine Hotels.com guest review
"Not on the Riverwalk despite the name."
Hotel is between owners with significant construction starting in 2 weeks, so you may want to avoid until completed. Staff was indifferent & not familiar with nearby restaurants recommended by Trip Advisor. Rooms ok, but in need of updating. In hindsight, we would have selected a name-brand hotel actually on the Riverwalk. Neighborhood around hotel […] is dicey, with many vacant buildings, with a 3 block walk to end of Riverwalk...not in the mainstream for activities. Read moreGenuine Expedia guest review
"Bed was great. Room good Lobby/Hall fair"
Apparently the hotel has changed names a couple of times, and I blieve this is why the lobby and hall ways were just in fair condition.Genuine Expedia guest review
Good location near the river walk, but hotel needs updating. Room overpowering smell of cleaning chemicals.Genuine Hotels.com guest review
"We really enjoyed staying at this hotel."
We liked this hotel for several reasons, but the mail reason was the layout of the room. It was perfect for us - 2 beds, 2 TV's, etc. We had trouble finding the hotel because the name of the hotel was covered. Someone should have let us know about this, as after a long trip we had to drive around the block several "unnecessary" times to find the hotel. […] Also, we had a lot of trouble with the bathtub stopper, and the ice machine locations should be posted (that they were on 2 & 4). We were on 1 and had no idea - like I said before, someone should have told us when we checked in or there should be a sign by the ice bucket in the room. Read moreGenuine Hotels.com guest review
"Perfect right by the riverwalk..."
Great experience...walking distance from everything we wanted to do.Genuine Expedia guest review
"Not bad but a little pricey"
Everything went well at the hotel. Everything was recently refubished. New everything in room and fairly modern. One issue microwave was not big enough to pop popcorn. Needed taxi to river walk area, jus far enough that walking would be tough unless you were a 25 year old. Service was great but breakfast was diappointing. Waffles, Breads, Cereal were […] the choices. Read moreGenuine Hotels.com guest review
Very nice and comfortable. Needs to get a visible sign out frontGenuine Hotels.com guest review
"A short walk away from riverwalk and the Alamo"
I will be backGenuine Hotels.com guest review
"Avoid a room near the trash dumpster"
Convenient to river walk, Alamo, and tower of americas. Room comfortable. The only negative thing was being awakened at 3:30 in the morning by the trash collector truck as the trash bin was right outside our window. Our advice avoid room 200 or anywhere close to the dumpster. Dumpster should be moved away from rooms.Genuine Hotels.com guest review
I liked this hotel. The room was nice and clean, and the price was reasonable.Genuine Hotels.com guest review
"Had a few issues, but not bad."
Hotel ad stated 1/2 block from riverwalk, more like 2 blocks. Still not bad. When I checked in the clerk could not find my reservation. We decided to leave a day early due to weather and told the desk clerk the night before. When checking the reservation had not been changed. I asked for a receipt so that I could verify my nightly rate since they could […] not find the initial reservation. The nightly rate was different than what it was supposed to be. Since it equaled about the same I did not complain. Liked that there was a separate sitting area for TV watching. The thermostat on the wall was non functioning, would have been nice if there was a note explaining such. The thermostat is on the unit at the window. Do like that parking is cheaper than anywhere else. I did not have the continental breakfast so can't comment on that. I would probably stay here again. Read moreGenuine Expedia guest review
"Convenient and pleasant"
I loved how close the hotel is to the Riverwalk and the convention center. The staff was friendly and helpful and made me feel right at home!Genuine Hotels.com guest review
Very nice hotel, priced right and perfect location for my business trip. I will be back soon.Genuine Hotels.com guest review
"close to Riverwalk"
Hostess was very friendly and helpful!Genuine Hotels.com guest review
"Hotel in transition"
Hotel is in ownership transition. Had all signs covered up so it was hard to tell from the outside if we were in the right place. Had to confirm at the desk. The desk clerk was very friendly and helpful. Small problems included remotes that did not work. I'm sure it was just worn out batteries - tried to get new ones but they gave us another remote […] that still did not work from the seating area - had to be 4 feet from the TV for them to work. Vending machines were out of product. Stocked only one pack of coffee in a room for 3. Continental breakfast was good, staff did not do well keeping up with needs - ran out of several items and the garbage can was overflowing. Enjoyed the larger room with seating area. Well kept and clean. Read moreGenuine Hotels.com guest review
Sink clogged . Toilet broke. But bed was comfortable.Genuine Expedia guest review
Great room for the price. We did need some soap as the maid left the old soap instead I giving us a new one. We also found a lair of socks in the closet. The location was excellent and walking to the Riverwalk was quick and easy. Would use this place again.Genuine Hotels.com guest review
"newly remodeled, walking distance to riverwalk."
newly remodeled, walking distance to riverwalk. free breakfast. has gym and pool. staff will help you with whatever you need.Genuine Expedia guest review
Overall of the hotel is ok. A receptionist wasn't friendly to me and no free breakfast(you have to pay). A room is quite good.Genuine Hotels.com guest review
"very very nice room!"
This has been by far the best room ever.it is huge, spacious.i like the seperate room w/in suite.ut had a sofabed, drawer/tv.Genuine Hotels.com guest review
Good hotel for reasonable rateGenuine Hotels.com guest review
We came to visit Riverwalk and the downtown area. It was a nice location and easy to walk where we wanted to go. Our rooms were very nice and clean too. We would stay again.Genuine Hotels.com guest review
"Will stay here again"
Our room was very large and comfortable. The staff was friendly and professional. The location is excellent if you are in town for the marathon.Genuine Hotels.com guest review
Close to the Riverwalk, easy to find.Genuine Expedia guest review
"Close to destinations and good parking provided"
One of the best things was the friendliness and helpful staff. We had some needs that were addressed quickly and with great concern by the staff.Genuine Hotels.com guest review
"close walk to convention center"
Overall, the hotel appeared clean. The room was large, the beds were soft and overall had the basic amenities. There were strange things about the hotel in general that were annoying-the light for the bathroom was outside the door so you had to turn it on before going in and closing the door, and there were only sheer blinds on the windows, so you could […] not close the curtains. The front desk staff was not responsive to requests (my ironing board broke day 1, and I still did not have a new one by the end of the stay despite their promises). In addition, there was an animal (rat?) in the wall that chewed all night long. It was good enough for what I payed the first two days, and still close enough to walk to the meetings, but I will not stay there again. Read moreGenuine Hotels.com guest review
"Great for Business, Close to Convention Center"
The staff is fantastic. They accomodated all my requests to make my business stay very comfortable. And the happy at the bar was well priced and delicious! I will definitely be staying there on my next trip.Genuine Hotels.com guest review
"Close to Riverwalk"
Excellent value! Two blocks to Riverwalk. Short walk to Tower of the Americas. Friendly & helpful staff. Thoroughly enjoyed it!Genuine Hotels.com guest review
"Close to Riverwalk"
This hotel was great, just a couple of blocks away from the Riverwalk. Our suite was huge and very modern. Would definitely stay here again.Genuine Hotels.com guest review
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