Very close to River Walk.Genuine Hotels.com guest review
We would come back.Genuine Hotels.com guest review
Hotel was not ON Riverwalk- but was close enough (3-4 blocks) without having to pay Riverwalk hotel prices. Pretty close to Hemisfair too. Bummer to pay for parking, but guess that's the norm in this area. Room was large and seemed fairly updated- cool soap dispenser in shower, and nice sitting area. Blackout windows and breakfast would have been nice, […] but other than that- staff was great and no real complaints. Read moreGenuine Hotels.com guest review
"Conveniently located to he Convention Center."
The staff were extremely helpful and polite. I would definitely stay here again.Genuine Hotels.com guest review
Very friendly staff nice hotel really clean very satisfiedGenuine Hotels.com guest review
"Nice, clean, spacious roooms."
Room was nice... we made reservations for 5 and was told the room would accommodate. Was a little disappointed to learn that meant someone had to sleep on the couch (and it was not even a fold out couch). They refused to give us a roll away bed and stated it would be a fire hazard. Had to ask multiple times for bedding. Most of the staff was very friendly […] and extremely helpful but there were one or two who just always came across as "put out." Room was very clean and spacious. Pool area was very nice and relaxing. Within walking distance from downtown attractions. Read moreGenuine Expedia guest review
"July 4th Stay"
I can not tell you how comfortable we were in our room at Four Points! It was incredible!! We loved the room, the overall hotel, the location, everything!! Thank you Four Points for making our stay wonderful!!Genuine Expedia guest review
"Close to River walk"
Hotel was great. only thing missing was breakfast and parking. We had to pay for parking for the night and didn't pay the $10 per person for breakfast, just decided to go out to eat. Free breakfast would have been nice though.Genuine Hotels.com guest review
The beds were comfortable, clean, nice staff, good bar, nice pool! plus it was downtown by the riverwalk, so greatGenuine Hotels.com guest review
"Nice hotel walking distance to Riverwalk"
Beds and bedding were comfortable. Our room was next to a residential backyard/patio area. The window covering was too shear to block out the street light and the side panels were immoveable. We ended up safety pinning the side panels together to block the light Self parking is $12/day. There is a parking lot next to the hotel parking that had a sign […] for $4. We would park there next time. We were there on a Wednesday night and the hotel offered complementary BBQ in the lobby. We had plans so didn't try the free food but it smelled really good. Read moreGenuine Expedia guest review
I spent two days.. the first impression inside the room was "Wow". it is very clean and well organized. I did not try any public transportation and used to walk to all attractions around.Genuine Expedia guest review
"Just a short walk to the river walk."
Only a couple blocks from everything we wanted downtown. Much less expensive than ones just a block away, but every thing you need. Would stay her again.Genuine Hotels.com guest review
"It was a great stay it by Air Force base at good p"
WonderfulGenuine Hotels.com guest review
My husband and I stayed for 3 nights at this hotel. It was aboslutely perfect! Only about 1 1/2 block to Riverwalk access and about 2 blocks to Hemisfair Park. It was nice to be able to walk everywhere. Starting from check-in to check-out.....everyone was very friendly. Luis at the bar was also very courteous and we enjoyed our chat with him after a […] long day of walking and site seeing. He made awesome drinks for us too! Overall, I'd be lying if I had anything negative to say about the hotel or their staff. Read moreGenuine Hotels.com guest review
Found staff helpful and stay was enjoyable. Close to Riverwalk and other attractions.Genuine Expedia guest review
Substandard for the priceGenuine Hotels.com guest review
"The hotel was very clean and in a good location."
I visited mid week and enjoyed my visit very much.Genuine Expedia guest review
Very nice hotel. Room was great. Had sitting area with separate TV and couch, large comfortable beds. Clean bathroom. Staff was courteous and helpful. Only minor detractor was the size of the closet. It was small considering the size of the room. Otherwise everything was perfect.Genuine Hotels.com guest review
"The hotel is close to almost all establishments"
There was a little smell when I walked into the room, I wish they've cleaned it better. I did not have a good view and I couldn't close the curtains (permanent white drapes). My overall stay was fine.Genuine Hotels.com guest review
"Hire a cleaning staff"
The staff was nice enough, but that was the only positive thing I can say about this place. Everything was dirty or broken. Will not be staying at another Sheraton property anytime soon.Genuine Hotels.com guest review
"Close to Riverwalk"
I thoroughly enjoyed the room. The staff was exceptionally friendly and helpful. I will definitely stay there when I return.Genuine Hotels.com guest review
"Great Customer Service"
The hotel was well kept and in a decent location. Unfortunately the room I was given had an extemely loud wall unit and plastic wrap for windows so I got no sleep the first night. I asked to be moved and by the time I got from my day a new room was ready for me. They comp't me breakfast and gave me no hassles. I would stay there again.Genuine Hotels.com guest review
It was super clean, friendly staff, comfortable beds and very spacious. I hope they have one in every city that I visit.Genuine Expedia guest review
"great hotel great room"
Very nice I look forward to this place again and is close to Riverwalk I could walk to one of my favorite restaurant the parking $12 a night I like it more cause had microwave and small refrigeratorGenuine Expedia guest review
The staff was amazing! Very accommodating and friendly. The nicest hotel staff in my experience without a doubt! I would stay there again! Also really close to river walk like three blocks or a two minute taxi ride.Genuine Hotels.com guest review
"Great location and price for a small hotel."
We stay in SA often and usually on the river or near sea world. This one was a gamble but with only a two block walk to the river walk it was worth the risk. Our experience was great: cheap and convenient parking, great Mexican flavor around pool area, good food for breakfast, friendly staff and great room. We will definitely go back. Good find.Genuine Expedia guest review
"I would stay here again!!"
We went for a weekend and just loved it, the room temp was great, comfort, and cleanliness was good. Even the pool was great, staff was very nice, def staying here next time!!Genuine Hotels.com guest review
"Great hotel for everybody"
This hotel exceeded our expectations. The staff were extremely nice and always helpful. With its extra sitting room and extra TV the room was a total bonus. We never had a room with a separate sitting room before, especially at that price. I'm picky however, I found the room to be very clean and well maintained. The hotel is just a few blocks away from […] the River Walk which we enjoyed since we could get away from the hussle bussle and have peace and quiet in the evening. Great stay! Read moreGenuine Expedia guest review
"Next to River Walk..which was great., Enjoyed"
We enjoyed our visit.. wish we could have stayed longer...Genuine Hotels.com guest review
"Less value than I expected"
The location is excellent. Close enough to te River Walk for easy access but less expensive. That said this hotel is not good value for money. Go across the street to a competitor's same class hotel and parking is free ($12 for Four Points) and breakfast is free ($9.95 per person at Four Points). Better value for money across the street.Genuine Hotels.com guest review
Older hotel, close walking distance to Riverwalk, La Villita, Hemisfair, transportation and any number of restaurants. Rooms comfortable and clean, only problem is thin walls. Neighborhood so-so, however had no qualms about walking after dark. Areas close to hoter well lit. Consider it a valueGenuine Hotels.com guest review
The hotel and rooms were updated and our room was very clean. Service was great. Some of the carpet in the hallways you could tell might be older and needed cleaning but overall the hotel was kept up very nice. There was an event downtown the weekend we stayed so parking really became a issue on Saturday night. I do have to say the hotel had someone […] in the parking lot trying to be sure we all could find a place to park so you were not on your own just driving around. Because of that, what could have been an issue was resolved rather quickly. Great staff. Read moreGenuine Hotels.com guest review
"spacious room with great location"
The hotel staff is very courteous and directed me properly in finding the locations in and around downtown San Antonio. The room is really spacious with desired amenities (two TVs - one in Bed room and one in the living area). The washing area is outside the restroom, which is a bit different from most of the hotels. Thus the restroom feels a bit smaller. […] The hotel is located near the Riverwalk (~10 min walk), Convention center, and is accessible to almost all the major locations in downtown area by walk (The Alamo is ~10 min by foot as well). There is a lot of restaurants nearby. The hotel is located in the quieter part of the downtown, hence walking alone at night may not be very pleasant. Overall I highly recommend this hotel, which will cost significantly less compared to the other hotels around Riverwalk. Read moreGenuine Hotels.com guest review
We enjoyed our stay and probably will stay there again next year.Genuine Expedia guest review
We were not happy with our stay here. We did not get room service. You have to pay for parking and then there is no parking available. Also the rooms have very little sound proofing and you can hear the person int he room next to you on the phone. Location to the River Walk was good.Genuine Hotels.com guest review
"reasonable walking distance to Convention Center"
I'll start off with what I did not enjoy about my stay at this hotel. I tend to be a light sleeper and my room was just above the lobby which is close to a street with a local bus route. Not good for me (or any light sleepers for that matter). Everything else was excellent, especially the staff, whom were very courteous and professional. Even though […] it is 0.3 miles from the Convention Center, I felt that it was a very enjoyable and scenic walk. I would definately stay here again in the future. Read moreGenuine Hotels.com guest review
A few blocks from the river. A short distance from some of most popular places to eat and visit. Nice room. One of the nicest that we have stayed in. Loved the separate living room area and the two TVs. INTERNET was good. Thermostat kept everyone comfy. Excellent.Genuine Hotels.com guest review
I always read the reviews before I stay somewhere. I wish I had paid closer attention to this one. You have to pay for parking and then there is no parking available. We could not get our rooms cleaned. The buffet was expensive and there were 2 groups staying there that cleaned the buffet out. It was also very loud in the hotel. We asked for stuff from […] room service that was never brought up. The only good thing is it's location to the riverwalk Read moreGenuine Hotels.com guest review
"close to convention center, easy parking"
The sink faucets worked strange full on or off. Breakfast buffet was additionalfor $9.00, Flying back we found a coupon in airline magazine for breakfast at Four Point for a $1.00. Why not include that in the room rate. Another guest had a coupon for free breakfast.Genuine Hotels.com guest review
I would have given a higher rating, but there was an odd smell in the room. Also the food I ordered from room service seemed overcooked.Genuine Hotels.com guest review
We enjoyed our stay here. The hotel was very clean and the staff was very helpful and friendly. I chose this hotel because of location and convenience to the AT&T Center for the stock show. It was only about 15 minutes to the center and a short walk to the riverwalk which was very nice. I will stay here again on our next trip to San Antonio.Genuine Hotels.com guest review
"would do it all again!"
This is a very well located and maintained hotel. The king bed/ suite was comfortable, clean, and quiet. We did notice a few of the amenities (shampoo, conditioner, shower soap - were missing?) We also wish to thank and highly recommend the services of the desk clerks on Feb 10-12th! We had questions about transportation and directions to attain such […] - both ladies were wonderful with printouts and phone calls - couldn't ask for more! Read moreGenuine Hotels.com guest review
"Early check in ok."
Mariana saved the day. She was my hero. Loved my stay.Genuine Hotels.com guest review
"Within walking distance of most attractions."
This hotel was clean, and had a friendly staff. We had a king-size bed with a sitting area room. The bed was VERY comfortable and everything was in working order. The pool area was also clean, however the pool could have been warmer. I peeked into the workout room, but did not use it, and I saw lots of up to date equipment all with tv monitors. The […] hotel has recycling and green options for environmentally conscience guests. You can walk one block over and catch all the buses/trolleys ($1.10 per person) if you do not want to walk to attractions. I think this hotel is only 2 blocks from the Riverwalk. WiFi was included with our room, and we did not have any problems with access. We did not park a car at the hotel, but I think it is $12.00 per night for parking - you can park in several public lots close by for about $3.00 - $5.00 per night? Overall this was a good experience and I would go back. We even watched the superbowl in the bar and enjoyed the evening with other guests. Room service, bar, and resturant prices were reasonable. Read moreGenuine Hotels.com guest review
"Near conference center, riverwalk etc."
Great hotel, it was a short stay but it's very near the center so I got to have a good look around. The bar and other service staff were nice and helpful. The room was large and had a fridge, microwave, couch and TV, bed and another TV. Channels were limited though.Genuine Expedia guest review
After long bussines day-not good place for rest.Train sound's at night was very bad.Hotel location was good.Service was good.Thank you.Genuine Hotels.com guest review
"Great location, great amenities"
This hotel is great and in a really good location. It is only a block from the riverwalk. It's perfectly in the middle of the riverwalk, where if you go right, you get restaurants and buildings and if you go left, you get greenery and a nice walking/jogging environment. The staff was super nice, the rooms were HUGE, and the amenities are great, including […] the gym, free wireless and free printing. Not many hotels still have free wireless, and this is the first ever hotel I've been too with absolutely free printing, including wireless printing from your room (just go pick it up downstairs after entering your secret code). The location is also great; I was here for business and was able to easily get to many places from this location. I gave it 4 stars and not 5 for a few tiny negative things: 1) parking fee is $12 and just unreasonable; 2) I was there for 4 nights and I don't think they did a great job with room service every day; 3) the hotel set up/location of elevators is confusing. Read moreGenuine Expedia guest review
"clean and less expensive-"
My husband and I stayed here for three nights. The room was comfortable including the bed. We had two queen beds that had white linen and great pillows. We also had a sitting area which was great. We had two television sets, which was a nice change for both my husband wanting to watch sports and me wanting to watch showtime. Everything was spotless. The […] first night we went down for a drink in the bar. The bar was run by one staff and she had to run back and forth to get food, ice and soda's from another area. Leaving the bar open and people waiting for drinks longer. We did not eat the $10.00 breakfast. We decided to eat on the Riverwalk instead. The weather did not allow swimming in the pool. However, every morning the pool was cleaned and the area sprayed down. You could tell the staff cared about their jobs. The front desk staff for the most part were very friendly. The riverwalk was further than I thought it would be to walk. I would not have walked to the Riverwalk if I were alone. The area was somewhat scary. I am also not use to having homeless or young men walk up to me and request money. This happened a couple of times. I would stay here again if I did not have the money to stay directly on the Riverwalk. Read moreGenuine Expedia guest review
When we booked our stay, we knew that the hotel was downtown ml it we didn't realize just how close! The fact that everything was easily within walking distance was fantastic and easily the best part. If you want to go to the Riverwalk or the Alamo, you have a less than 10 minute walk. As for the room, it was fine; I didn't notice anything bad. Perfect […] stay in my opinion! Read moreGenuine Hotels.com guest review
"good value, easy walking to attractions"
The hotel itself is clean, well-run, and the staff was very nice and polite. We had a large room that was comfortable and had a nice view of the skyline. Very easy walking distance to the Riverwalk, Alamo, etc. and easy access to the highway to get to other attractions. The only drawback was that the neighborhood was not the nicest and the parking situation […] seemed a little iffy. Would definitely stay here again--good value for the price. Read moreGenuine Hotels.com guest review
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