"Suited our needs nicely"
The staff was very hospitable and helpful for getting us where we needed to be the next morning. Offered to print us a map with directions which was very helpful. My only issue was the bathroom needed some maintenance. The tub faucet wouldn't turn on and off. Took several minutes to figure out that screws were loose. Otherwise, very pleased with service, […] especially the staff. Read moreGenuine Hotels.com guest review
"Close to Baylor Hospital"
I choose this hotel because it was close to the Hospital. I even stayed an extra day because of some tests I had taken at the hospital. Staff was great, breakfast was very good and rooms were clean and comfortable. Would stay again if I go back.Genuine Hotels.com guest review
"nice hotel renovating"
They were doing renovations outside on the hallway, so it smelled a bit outside but inside our room it was clean and quite. It was quite a pleasant stay, and I would recommend this hotel to my friends. It'll probably be very nice after they finish the renovation.Genuine Expedia guest review
"Nice hotel convenient to our final destination."
The hotel is convenient and accessible for our needs. The breakfast was good. The hotel was clean, however, the paint odor from the renovation was somewhat disturbing during the night.Genuine Expedia guest review
This hotel is far better than you'd expect for the price. RENOVATED! Super great mattresses and pillows. Great breakfast, but then it was the weekend and it might be worse during the week.Genuine Hotels.com guest review
"Plano comfort inn"
The website did not mention the hotel was under construction . The bathroom tub leaked the entire time.Genuine Expedia guest review
A relatively new area of Dallas, quiet and safe. The Comfort Inn is a bargain at this location.Genuine Expedia guest review
"Entire 1st floor of the hotel was being renovated."
the entire first floor of the hotel was being renovated. We would not have stayed there if we had known this. We asked for adjoining or very close rooms. When we arrived we were told there were not adjoining room which was not true because one of the rooms has to door connecting it to the next room. The cleaning staff had left what looked liike a mop […] bucket in one of the rooms. the hotel is general run down and doesn't seem to be kept up. Read moreGenuine Expedia guest review
Friendly staff. Good breakfast. Hotel undergoing renovations.Genuine Hotels.com guest review
"Nice hotel close to everything"
Easy to find, easy in & out, easy check-in, delicious breakfast, helpful & friendly staff, clean rooms. Even tho they are renovating, it's still a pleasant place to stay - noise & smell minimal, disruption nil. Thanks!Genuine Expedia guest review
Response by Comfort Inn Near Plano Medical Center Thank you for your kind words! We are proud of our customer service! Once we are finish renovating, our facility will be fabulous! Thanks again!
OKGenuine Hotels.com guest review
"did the job"
Needed a room for an early hospital check in . This was close. Had also made some special requests upon check in. theses were met.Other than a requested wakeup call that i'm still waiting for all was well.Genuine Hotels.com guest review
staff was very nice . but the hotel wasnt clean . there was fly in my room carpet was dirty . horrible smell when you go thru any aisleGenuine Expedia guest review
"Close to medical"
Service was excellent and all personnel was very helpful. Eating places around was very good. Only problem was the humidity was very in the motel the first evening we were there. This seemed to clear up overnight.Genuine Hotels.com guest review
"Good nights rest.."
Everything was good.Genuine Hotels.com guest review
"No butter really?"
Several things, when we arrived it was at dark. We were not sure we were at the right place as nothing was lit up and no signs anywhere. The guy at the counter said hmmm not sure why the lights arent on. Then when arriving in the room in the bathroom they had caulked over the mold in the tub tiles...really! At breakfast after making a waffle we were […] told that they were out of butter someone must have forgot to order it. Staff was not friendly at all. Read moreGenuine Hotels.com guest review
"Horrible smell cigaret"
First room smelled like humid dirty carpet. Got it changed to one that smelled like cigarette smoke. Breakfast was Ok. But not going back.Genuine Hotels.com guest review
"not as described"
I was told that this was a 4out of 5 star hotel that I would be getting a suite and that there was an extra couch in the room .. it was musty smelling someone didnt know how to use the hose on the carpet edges and the black mold on the tiles in the tub and bathroom .. yuck .. also took a shower the water would not turn off had to listen to that for […] 2 hours . Was not fixed when we checked out . Bed was like laying on a board or the floor . Didnt get much sleep Read moreGenuine Hotels.com guest review
"Enjoyable, Convenient and Money Saver"
The hotel is located near Preston Road and Plano Parkway in Plano, Texas. The proximity to Frisco, Allen, McKinney and Dallas was very convenient. Dallas Tollway and I-75 were easy to drive from this hotel. Since I was only staying for 5 days, the price was very affordable for a budget hotel. The room was clean, staff was very friendly and the free […] breakfast was better than I expected. There is a staff that was responsible for making sure the coffee pot and juices were filled all the time. The cereal, fruits, eggs, sausages, bagels, bread and even waffles were available for the customers. Overall, I would come back here again considering the amount I saved, and with the price above $100 for most hotels in the Plano area. Read moreGenuine Expedia guest review
"It was Okay, thats all"
I was very pleased with the staff at this property. They went out of their way to make sure of my comfort. The property is showing some age and attention is needed in a few areas. The hair dryer was not working, the tub was patched with different colored patches and I had to put the faucet in the tub back togehter the first time that I tried to use […] it. The people made the difference for me as they made the stay very enjoyable dispite the problems I mentioned. Read moreGenuine Hotels.com guest review
"Great Motel Value"
Spent one night here. Very friendly desk help. Room was very clean, bed was excellent. This is a quiet place in a nice safe neighborhood. I would stay here again if in the area.Genuine Expedia guest review
Response by Comfort Inn Near Plano Medical Center Thank you for your kind words! We are glad we could serve you. We strive to give a clean room and great service at a great price. There are many restaurants within walking distance and a ton of great shopping within a short drive from us! We hope to serve you again in the future!
Run down. Need maintance.Genuine Hotels.com guest review
had a very nice stayGenuine Hotels.com guest review
"Over night stay"
Slept GREAT! Room was comfy and clean. Breakfast was delicious. Eggs, Sausage, Waffles, Coffee, Juice and more! Only complaint is that the parking lot was very dark!!Genuine Hotels.com guest review
Service was outstanding!Genuine Hotels.com guest review
"Good service camouflaged how poor the rooms were."
The desk service was good. He advised us about a good local restaurant, and he was spot-on. However; I had a non-smoking room where you could see the cigarette butts on the window sill. I understood that the previous occupants had been moved after it was discovered they were smoking but maid service wasn't thorough in getting rid of the evidence. I […] was offered a choice to move but I opened the window as the odor was light. Then I found a damp area of about a foot by 3 feet near the closet indicated that someone had either misunderstood where the nearby bathroom was or had showered and then went to choose his/her clothing without bothering to dry off. Frankly, these two points made you wonder about overall cleanliness in the room. Read moreGenuine Hotels.com guest review
"Rude night staff"
The night staff was rude right off the bat.. The morning person was amazing though so it made up for it .. When we got our keys they put us in a room that the door does not open up so had to go back down there.. The breakfast wasn't as good as I have had at other choice hotels but was decentGenuine Hotels.com guest review
"It was okay!"
The rooms were nice and clean. I didn't like being in a room were they connected by doors.That works for families being next to each other. Customer service was excellent. This hotel needs new carpeting in the hallway;I never seen a carpet so filthy.It look like they vacuum but the spots and stains are 100% visible. The bathtub could use some repairs […] and the towels...The one thing that will make me discontinue using this site is that a few hotels I have stayed in have very poor towels. Some of the towels I have seen needs to be put in the trash. towels are not pure white and fluffy. Some of the towels they have, I wouldn't serve to my own guest. Hopefully it will get better. Overall, this was not a bad place to stay especially if you are looking for a place that doesn't allow pets. Read moreGenuine Hotels.com guest review
The breakfast was nice and Eddie (front desk) was very pleasant when checking us in. The only thing I would recommend is that the hotel let guests know that there is a $15 processing fee when they take their credit cards.Genuine Hotels.com guest review
overall the hotel was very nice. The only thing I had to complain about was the laundry / workout room. There was a very unpleasant odor in the room and it made it very hard to do our laundry. Other than that it was a nice stay.Genuine Hotels.com guest review
Good hotel, have to look for it as it sits back into the scenery. Friendly service and a business area with computer to use. Will stay again.Genuine Hotels.com guest review
"Nice inexpensive hotel"
This hotel is very convenient to the highway, shopping,and dining. The staff was extremely friendly and helpful. A great deal for those who just need a nice quiet place to sleep while enjoying the Dallas/Plano/Frisco area.Genuine Expedia guest review
"Business trip made much easier"
It was a very nice hotel for a surprisingly low rate (around 60). It made my work much easier. It is on the top of my list to stay next time. In addition, there are four or five restaurants within a two minute walk. Very convenient.Genuine Hotels.com guest review
"Close to the family."
Personnel were excellent. Checkin and out was fast and friendly. Room condition could have been better. Mildew in bathtab surround, watercdamage to celing, granite sink was cracked in half, and only one chair in the room. Room# 211. Rates were fantastic!Genuine Hotels.com guest review
"Typical room, nasty odor"
The hotel was exactly what expected from the brand, star rating, and price point. However, the room had an overpowering nasty odor. It smelled like something bad happened in there, and they tried to cover it up by using way too much cheap air freshener.Genuine Hotels.com guest review
"Economical, quiet, OK stay"
Bath shower area really needs updating because it would be very difficult to make the grout appear to be clean. The beds and pillows were fine, and the room was clean. It is quiet, and adjacent to a residential area over the fence. There was still a little food left at 9:25 for breakfast on Sunday (dining closes at 9:30), but the waffle iron was closed […] with cooked on batter all in it, and didn't notice Out of Order until poured new batter (which seems like they would have removed). The price helps on consideration for future stays, as this hotel is in a good location near family (plus hospital, surgical clinic, and good restaurants (north on Park). Read moreGenuine Expedia guest review
Good hotel, excellent location.and nice breakfast Had a pleasant stay.Genuine Expedia guest review
"Close to where we need to be"
great as alwaysGenuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center Thank you! We strive to give great service at an affordable price! Hope to serve you in the future!
Wonderful breakfast!!!!!!!!!!!!!!!!!!!Genuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center We are glad you enjoyed our complimentary Hot Berakfast served daily!
The appliance from which the eggs and sausage were served was not working so they were only luke warm. To the staff's credit they did offer to heat the items in their microwave oven. One morning the staff ran out of plates so we had to wait while they ran over to a nearby store to purchase more. It was Mother's Day weekend which was also graduation […] weekend so perhaps the staff just did not anticipate how busy the weekend would be. Read moreGenuine Expedia guest review
"near site of relative's wedding"
It met all of our needs. It was very spacious. The bed was comfortable. The bathroom was clean. The ice machine was close by. The staff was helpful.The breakfast was very good.Genuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center We are so glad we could share your joyous occasion! I hope you enjoyed the wedding and that we made your stay enjoyable and worry-free! Thanks again!
Staff is very nice, very cleanGenuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center Thank you for your kind words! We strive to give you a clean, comfortable room at an affordable price! Our location is very close to restaurants, shopping and all of Plano's medical facilities. Thanks again for choosing us!
"Broke broker broken"
Great staff! Unfortunately that doesn't help when the shower trickles out water while the sink exploded all over my suitGenuine Hotels.com guest review
The people who work at this hotel must be the nicest people in the hotel industry. They went out of their way to make our stay great. They were helpful with directions and recomendations. Our smoke detector battery decided to go out with the dreaded loud BEEP and they immediately were there with a ladder to fix it. It was so conveniently located that […] anything you could want was in walking distance and it's proximity to the hospital was very convenient. We love the Texas shaped waffles...delicious and cute. Thank you Comfort Inn Plano. Read moreGenuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center Thank you so much for your kind words. We try to give you the best service at an affordable price. We are sorry that the battery went bad unexpectedly on your smoke detector but I'm glad we were able to take care of it in a timely manner. Thanks again and hope to serve you again in the future!
"Convenient to our destination, food, & shopping"
This older hotel is clean, comfortable and close to good restaurants and a large mall. The staff is friendly and breakfast is good. This was not our first visit.Genuine Hotels.com guest review
Refrigerator not working in Room 214. Bathtub too slippery for senior citizens.Genuine Expedia guest review
Whenever I am in Dallas I go to this hotel. Best hotel in TEXAS at this price range.Genuine Expedia guest review
Response by Comfort Inn Near Plano Medical Center Thank you for your kind words! We pride ourselves in being the affordable alternative in Plano's Medical District. Thanks again!
Had a few problems but management took care of them quickly. Good enough place to stay for business or just for a night.Genuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center I am sorry that you had difficulties during your stay. We strive to give you the best service possible at a reasonable price. I'm sorry we failed to meet our normal standards. We hope to have an opportunity to serve you again in the future.
"well placed by medical buildings"
upkeep and furnishings could use some fixing or replacement, general wear and tear. rooms were spacious and furnished well with good beds. towels were on thin side, could be upgraded. breakfast normal fare. quiet, good location.Genuine Expedia guest review
"Great place to stay!"
It is a great value. Good location. Great staff. Nice, spacious rooms. Good quality coffee & tea in the rooms. Housekeeping does a great job. Easy to find. Quiet. Close to good restaurants. On a main road so it's easy to get to any place you want/need to be. Only problem: water controls for shower are worn & don't work consistently - sometimes it was […] too cold, sometimes too hot on the same setting. Read moreGenuine Expedia guest review
Response by Comfort Inn Near Plano Medical Center Thank you for your kind words! We aim to give you great service at a great price. We are right in the heart of Plano's Medical District and near many restaurants and shopping malls, so we want to be the affordable choice here in Plano, Texas. We hope to be of service to you in the future. We are sorry for any inconvenience you had with the shower. We are addressing the issue. Thanks again!
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