The appliance from which the eggs and sausage were served was not working so they were only luke warm. To the staff's credit they did offer to heat the items in their microwave oven. One morning the staff ran out of plates so we had to wait while they ran over to a nearby store to purchase more. It was Mother's Day weekend which was also graduation […] weekend so perhaps the staff just did not anticipate how busy the weekend would be. Read moreGenuine Expedia guest review
"near site of relative's wedding"
It met all of our needs. It was very spacious. The bed was comfortable. The bathroom was clean. The ice machine was close by. The staff was helpful.The breakfast was very good.Genuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center We are so glad we could share your joyous occasion! I hope you enjoyed the wedding and that we made your stay enjoyable and worry-free! Thanks again!
Staff is very nice, very cleanGenuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center Thank you for your kind words! We strive to give you a clean, comfortable room at an affordable price! Our location is very close to restaurants, shopping and all of Plano's medical facilities. Thanks again for choosing us!
"Broke broker broken"
Great staff! Unfortunately that doesn't help when the shower trickles out water while the sink exploded all over my suitGenuine Hotels.com guest review
The people who work at this hotel must be the nicest people in the hotel industry. They went out of their way to make our stay great. They were helpful with directions and recomendations. Our smoke detector battery decided to go out with the dreaded loud BEEP and they immediately were there with a ladder to fix it. It was so conveniently located that […] anything you could want was in walking distance and it's proximity to the hospital was very convenient. We love the Texas shaped waffles...delicious and cute. Thank you Comfort Inn Plano. Read moreGenuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center Thank you so much for your kind words. We try to give you the best service at an affordable price. We are sorry that the battery went bad unexpectedly on your smoke detector but I'm glad we were able to take care of it in a timely manner. Thanks again and hope to serve you again in the future!
"Convenient to our destination, food, & shopping"
This older hotel is clean, comfortable and close to good restaurants and a large mall. The staff is friendly and breakfast is good. This was not our first visit.Genuine Hotels.com guest review
Refrigerator not working in Room 214. Bathtub too slippery for senior citizens.Genuine Expedia guest review
Whenever I am in Dallas I go to this hotel. Best hotel in TEXAS at this price range.Genuine Expedia guest review
Response by Comfort Inn Near Plano Medical Center Thank you for your kind words! We pride ourselves in being the affordable alternative in Plano's Medical District. Thanks again!
Had a few problems but management took care of them quickly. Good enough place to stay for business or just for a night.Genuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center I am sorry that you had difficulties during your stay. We strive to give you the best service possible at a reasonable price. I'm sorry we failed to meet our normal standards. We hope to have an opportunity to serve you again in the future.
"well placed by medical buildings"
upkeep and furnishings could use some fixing or replacement, general wear and tear. rooms were spacious and furnished well with good beds. towels were on thin side, could be upgraded. breakfast normal fare. quiet, good location.Genuine Expedia guest review
"Great place to stay!"
It is a great value. Good location. Great staff. Nice, spacious rooms. Good quality coffee & tea in the rooms. Housekeeping does a great job. Easy to find. Quiet. Close to good restaurants. On a main road so it's easy to get to any place you want/need to be. Only problem: water controls for shower are worn & don't work consistently - sometimes it was […] too cold, sometimes too hot on the same setting. Read moreGenuine Expedia guest review
Response by Comfort Inn Near Plano Medical Center Thank you for your kind words! We aim to give you great service at a great price. We are right in the heart of Plano's Medical District and near many restaurants and shopping malls, so we want to be the affordable choice here in Plano, Texas. We hope to be of service to you in the future. We are sorry for any inconvenience you had with the shower. We are addressing the issue. Thanks again!
Well located and clean, but facility shows its age on the interior. Plumbing fixtures were decrepit and difficult to use because logos had worn off, etc..Genuine Hotels.com guest review
mattress was worn out , water would not shut all the off in the tub, also mold around the tubGenuine Hotels.com guest review
the hotel was great, except our window was leaking air... and it just happend to be windy... and not enough towels.... but other than that it was a great stay.Genuine Hotels.com guest review
"clean , quiet , great staff."
Great location, clean rooms, great bed, a friendly staff. The man at the front desk was wonderful- personable, helpful, a great asset to that particular hotel and the chain itself. Would definitely stay there again and recommend it to our friends. Treats were provided in the evening as if you were a guest in somebody's home and the breakfast provisions […] were superior to most places that we have stayed-who doesn't love a Texas size and shaped waffle? Read moreGenuine Hotels.com guest review
"Comfortable and Clean Beds"
I enjoyed it.Genuine Hotels.com guest review
"This hotel has seen better days."
It was OK but I have stayed in the area at better properties. The shower was hard to figure out, the pillows were not great but for overnight the price was right.Genuine Hotels.com guest review
"Worth the price"
Breakfast was good, room clean, very quiet Worth the stay!Genuine Expedia guest review
I was there because I had surgery and needed to see Dr the next day, I live 3 hrs from Dallas..Eddie at front desk was very helpful and friendly..I will stay there again..It was very comfortable..Genuine Hotels.com guest review
Needs a some remolding/updates but it is clean and quite and rooms are good size.Genuine Hotels.com guest review
No it's not a 5 star hotel but it was perfect for what I needed. The staff was very friendly and helpful. The rooms were clean and the beds were comfortable. The price was just right for my budget. If I am ever in the Plano area again I will definitely stay there.Genuine Hotels.com guest review
worked well for what I needed. Would stay there again.Genuine Hotels.com guest review
"Had a wonderful time"
Was pleased with all aspects of our stay. Everyone friendly and is a good place to stay and not so very expensive.Genuine Hotels.com guest review
"Exactly what I needed!"
I was very pleased with this hotel. The room was clean, the bed was comfortable, the air, microwave and refrigerator all worked. The staff was VERY friendly and available for anything I needed. Location was perfect. I have already booked to stay there again this weekend and will continue to book there for the rest of the time I will be traveling there […] for the next few weeks. Read moreGenuine Hotels.com guest review
"Best option in this price range!"
The hotel was very easy to find, and surprisingly clean. It wasn't fancy or contemporary, just clean. The pillows were fantastic and the bed was very comfortable for being a little firm. The tv was nice, and although we didn't use it I was pleased to see the couch had a pull-out bed. The marble in the bathroom was very nice. The bathroom all looked […] new. Fridge and microwave were a nice touch. Breakfast was small but good. Texas shaped waffle iron was interesting. Had very little interaction with the staff so no bad news at all. Side note: the BBQ restaurant next door is fantastic. Nice shopping area and close to everywhere I wanted to go. Read moreGenuine Expedia guest review
"everything you need is close by"
Everything I needed was right off the main road on Preston Road. Great people working at the hotel. I definately recommend this hotel either for business or pleasure - everything is close by!Genuine Hotels.com guest review
My only real complaint is that the room had a mildew smell to it.Genuine Hotels.com guest review
"Great deal for the price"
A/C needed to be left on in rooms. Overall, very nice experience. We'll be back. Great area for Dallas eating too.Genuine Hotels.com guest review
"Pleasant nice place !"
Location, parking, service and rooms were all fantastic. Prices were amazing and my stay was very comfortable and I would choose this location again. The front desk agent named Joe was very kind and efficient! Thank you!Genuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center Thank you for your kind words! We strive to give our guests the best customer service at a great price! Located in the heart of Plano's medical district, there are many great restaurants nearby and great shopping! Thanks again for staying with us!
"Near our family event"
We were please with the facility which is located near good shopping and restaurants. The room had a odd smell which disappeared when the air conditioner was turned on.Genuine Hotels.com guest review
My stay at comfort in was very nice. The staff was very pleasant and helpful. The room was very clean and the bed was nicely decorated. . It was very comfortable atmosphere and i was pleased to have stayed here. I would definitely stay here again.Genuine Hotels.com guest review
"A spontaneous stay"
Although the stay was sudden, they took care of me for a good deal. The service was friendly even though it was very late (It seems like rude people take the night shift). The room was easy to access, and when I got there everything was good to go and clean. I enjoyed my stay, and should the need arise will go there again in the future.Genuine Hotels.com guest review
2nd time staying here when the same woman was at the desk and gave me the keys to an already occupied room for the second time. Not good!Genuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center I am so sorry for the inconvenience. We strive to give great customer service and, unfortunately, fell short during your stay. We will learn from your experience and improve. I am sorry this was not brought to my attention during your stay. Please contact me at the hotel to discuss this further. We hope we have the opportunity to serve you again.
"close to hospitals"
good stay....good locationGenuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center Thank you for taking the time to post your review. We are located in the heart of Plano's Medical District. Also, there are many restaurants and shopping centers and malls nearby! Hope to be of service again to you in the future!
Fit very well with my work schedule as far as proxcimity to work sites.Very nice stay and I would stay there again if need be.Genuine Hotels.com guest review
"Great for family."
We had such a pleasant stay at this hotel. The staff was more than accomodating, friendly and very knowledgeable about the area. It was an overall great time and affordable. I would definitely recommend this to anyone. The A/C will freeze you but in 107* heat it was absolutely wonderful!! The Red Hot and Blue Grill is right next door and is really good. […] There is a Ben and Jerrys ice cream shop in the shopping center within walking distance and it is a nice area. Shopping at the Allen Mall is 25 minutes away. Would definitely stay there again. Read moreGenuine Expedia guest review
Response by Comfort Inn Near Plano Medical Center We appreciate your kind words, and are happy you enjoyed your stay. In the heart of Plano's Medical Center district, there are many restaurants close by as well as great shopping. We are glad you were able to take advantage of that and hope to serve you in the future!
"It is a hiden treasure in that busy area。"
Good location and service。can't beat that price.Genuine Hotels.com guest review
Response by Comfort Inn Near Plano Medical Center Yes, though our "hidden" location makes us rely on word of mouth from guests such as yourself, we are within walking distance of many great restaurants. There are also many shopping centers and malls within a close driving range! Thank you again and we hope to serve you in the future!
"Don't stay here"
The hotel is a far cry from Comfort!! I would not recommend this old and dirty hotel to anyone.Genuine Expedia guest review
Our room on the first floor smelled so damp and wet. At first we thought they had just shampooed the carpets and it hadn't dried all the way. But after a while, it became suffocating, we were coughing most of the night. Looking back, we should've asked for another room, but we were only there for a short time to sleep and get back on the road and didn't […] want to make a fuss. Other than that, our stay was mediocre at best. Read moreGenuine Hotels.com guest review
The environment was clean and quiet. The workers especially the reception manager were all respectful. Thank you for your service.Genuine Hotels.com guest review
Bathroom a little dark and shower handle broken. Neither a big deal. Otherwise well kept and very attentive staff.Genuine Hotels.com guest review
"A Reasonable Hotel"
The hotel was cheap, and it served its purpose well. I was in town for my girlfriend's birthday. Could it have been better? Sure. Was it bad? Not by a long shot. Of particular mention, most of the staff at the front desk were very cordial. One lady was a bit short with us when my girlfriend requested a shower cap.Genuine Hotels.com guest review
This was not a smoke free hotel and the employees were incompetent at best.Genuine Hotels.com guest review
Very clean and comfortable for a trip away from home nice breakfast too.Genuine Hotels.com guest review
"Great hotel for everyone"
Staff was very friendly, and very knowledgeable of the area. They guided me to all the locations I needed to go. Breakfast was great!! Internet connection was fast, bathroom vey well designed. The entire room was very well kept.Genuine Expedia guest review
"Needs to be cleaner."
Mildew in bathroom was awful. Carpet was not clean. Room smelled. Breakfast was good. Service was good.Genuine Hotels.com guest review
would like for there to have been a pool but it accommodated every other ammenities.Genuine Hotels.com guest review
"Great Hotel. Will stay here again."
This was my second stay at this hotel. Everything is well kept up and the guy at the front desk has been very friendly during check in. This will be my new hotel for my visits to the Plano area.Genuine Hotels.com guest review
"Decent place to stay on a budget."
Good for the price. Only negative comment is that it smells old.Genuine Expedia guest review
A great place to stay.Genuine Hotels.com guest review
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