"Friendliest staff ever!"
Great location, close to airport. We got in late & the airport shuttle picked us up... everyone from the airport shuttle driver to front desk attendents were super friendly & helpful... would definitely stay here again!Genuine Expedia guest review
"Convenience to Airport"
Comfortable and Convenient. Staff was very helpful and friendly. Probably will stay here again. Only real drawback was mold on ceiling in tub area.Genuine Hotels.com guest review
"Quiet Fall Get Away"
Hotel staff had driving directions for us waiting at the desk for our local trip the next day. Hotel had a shuttle service to local restaurants and shopping malls. Staff were very helpful and informative. Rooms were clean and comfortable.Genuine Expedia guest review
Although it was a one night stay for us, plus a 3-month old, we enjoyed the hotel. It was close to freeways for easy access to where we needed to go. The staff was accommodating when we asked for a 1st floor room at check-in. The breakfast in the AM was good with variety. Would stay here again.Genuine Hotels.com guest review
JENNY CHECKED US IN EARLY AT OUR REQUEST, EVEN ON A HOLIDAY WEEKEND. NICE!Genuine Expedia guest review
"It was ok"
The hotel room felt a little bit old, but very comfortable. I wish the bathroom had been a little bit cleaner; the sink had a couple of hairs from the previous guests.Genuine Hotels.com guest review
"Holiday Inn Express"
The hotel served our needs and we will return the next time we our in the area visiting family.Genuine Expedia guest review
"Great for an early arrival"
The staff were courteous and responsive. The room was clean and the bathroom was spotless. We came in early to confirm, came back quite later, and left very early. The hotel staff supported our odd hours with professionalism,Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Portland Airport Dear Guest, Thank you for sharing your wonderful comments. It does mean a lot coming from our guest. Kind Regards,
Great value. Housekeeping was a bit sloppy; there were several pieces of rubbish under one of the chairs in the room. Didn't discover it until I moved the chair. Guess the staff should do the same.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Portland Airport Dear Ed, Thank you for taking the time to share your comments. We value all comments and look for ways to improve. It sounds as if I need to bring these issues to my Housekeeping's attention to ensure that these little things are not overlooked. We do hope that we will get the opportunity to have you again in the future. Kind Regards,
"Somewhat close to swim venue"
Hotel was perfect. Staff is very good at what they do and friendly.Genuine Hotels.com guest review
"Good value, great breakfast!"
We loved the free breakfast and the price was just right - free shuttle to and from hotel. Very happy!Genuine Expedia guest review
"Convenient to airport"
Hotel is close to the airport so its easy to get to and from flights or rental car locations. I stayed in a king room and it had a nice bed, desk and lounge chair. The bathroom was also larger than what you usually find at a hotel.Genuine Expedia guest review
Room was fine. Breakfast was excellent. Staff very friendly and helpful. Card lock for door was iffy, at best. It worked sometimes. A little bit of a hassle, but it was ok for one night. When I checked out, I reported this problem. The front desk was going to notify maintenance to check/ change the battery.Genuine Hotels.com guest review
"clean, friendly staff, close to airport, just all"
one night, good wake up nice shuttle to airport, would reccomend highlyGenuine Expedia guest review
"Poor Internet connection"
Overall is good; however, the internet connection was poor. This was a problem to follow up with business e-mails. In the future I will stay at a different hotel. Thank you.Genuine Hotels.com guest review
I booked this hotel for a romantic overnight with me and my girlfriend. We absolutely loved it!! We stayed in the King suite with the jetted Jacuzzi tub and loved the room!! We liked it so much we have decided to book another getaway there.Genuine Hotels.com guest review
"Great bang for your dollar"
My wife and I really enjoyed our stay. The in room hot tub was excellent. The hot tub was large enough for us both comfortably im 6'3" tall and had plenty of room. The bed was extremely comfortable as well. Over all it was a fantastic room and well under tge price of other hotels in the area with in room hot tubs.Genuine Hotels.com guest review
I had booked a "suite" with a jacuzzi tub. It was a bit more expensive than I would have liked ($104) and the room was nothing special although entirely adequate. The only thing that was nice was the tub. The main issue was noise. The room was on the ground floor very near the reception area and an outside exit. Noise was continuous day and night, including […] loud groups of people passing by shouting. It is near where people walk to get to the breakfast area and the reception staff play a TV very loud. Had trouble resting or sleeping. I wouldn't stay in this sort of room again although perhaps the upper floor rooms are ok. Read moreGenuine Hotels.com guest review
"very convenient to the airport"
it was a great stay. Complimentary breakfast was excellent, good protein choices.Genuine Hotels.com guest review
very much enjoyed it, had been told i could leave car there if i stayed and get a shuttle to the airport with out charge, was disappointed to find the charge for that. had a wonderful full breakfast included in the stay that was very nice.Genuine Hotels.com guest review
"Great pre-flight accommodation."
The room was lovely and very comfortable. The included breakfast was very good with many selections. They even encouraged you to take a few things along for the trip - included bags in which to tote a piece of fruit, a roll, etc.Genuine Expedia guest review
"1 night for Blazers game before heading to Seattle"
The shuttle was late to the airport upon arrival. That and hearing a different driver complain about not receiving a tip for 10 minutes work were the only down sides. He was talking about me, but didn't realize I was within ear-shot. He took me to and from the Tri-Met station for the game. Me, by myself, no bags or anything. Guess I forgot to tip. Forgot. […] Not necessary. To each his own. The front desk staff was very helpful with local restaurant info, business center issues, etc. Shuttle service to a nearby Tri-Met (Portland light rail-Cascade station) was also provided and made getting to the game very simple. To sum up... Conveniently located from the airport (was very quiet), Tri-Met, nearby shopping, clean, great breakfast, great service. Great value all around and may stay again in the future. Read moreGenuine Hotels.com guest review
Exemplary customer serviceGenuine Hotels.com guest review
"Loved our stay with you!!"
LOVE this hotel!! Clean, friendly, breakfast is GREAT!!Genuine Expedia guest review
"Convenient to airport"
The hotel was a bit dated, and the room had a srange smell to it. It was nice to have a micrwave and fridge. Overall the room was spacious and clean. The breakfast was hot and good. The staff that ran breakfast was a bit rude. Beware incidental charges are $100/night! I would probably stay at the Hampton Inn next time, since I will be returning to the […] Portland area again soon. Read moreGenuine Hotels.com guest review
This hotel was disgusting. It was dark. The person at the front desk smelled like alcohol and cirarettes. We asked for a room above the first floor and were denied. The room smelled so bad like fabreez we had no idea what smell they were trying to cover. It was so bad we didn't stay and walked out!Genuine Hotels.com guest review
"good breakfast, no hot tub or sauna"
The breakfast was hot and good, beds super comfortable, no funky smell, and staff were very friendly. However, the sauna and hot tub had a sign on them saying "permanently out of order" and that was disappointing because it was one of the reasons I booked this hotel. I was also a little miffed that they would not extend our checkout time by thirty minutes...we […] had stayed there for three days and they wouldn't let us come back and shower after our morning workout class. Read moreGenuine Expedia guest review
"Great service old hotel"
Room smelled of cigarettes and air freshener lighting was horrible customer service was excellent!Genuine Hotels.com guest review
"Stress free location"
We went to Portland for a wedding at The Grotto, and it turned out that this hotel was less than 10 minutes away. Super easy access to freeways and arterials, so getting around was a breeze! Hotel was clean, staff was great, the room was fantastic! We will stay here again!Genuine Hotels.com guest review
The hotel was clean. The bed was so comfortable that we felt like we were sleeping on a cloud! The staff was friendly and the breakfast was awesome!Genuine Expedia guest review
The staff was very helpful and very courteous . The complimentay breakfas Great was wonderfulGenuine Expedia guest review
"Comfortable, convenient, could use updating."
Great location when arriving from airport. Shuttle service was quick, easy, comfortable. Able to take the shuttle back to the airport the next morning after late-night flight to pick up a rental car. Only downsides: rooms could use updating (old carpet, stuffy smell) and the CFL lightbulbs give the room a weird glow (flourescent-y instead of cozy). […] Great breakfast. Read moreGenuine Expedia guest review
The hotel staff was great and hotel was very clean.Genuine Hotels.com guest review
"close to airport and downtown"
The hotel was clean and neat and had a good general appearance. The room was a bit smaller than other HIX hotels I've stayed in, have no real seating area in the room. Better than the other HIX hotel in the area which I stayed at previously.Genuine Hotels.com guest review
"convenient to PDX"
Good experience (especially compared to the last Holiday Inn Express we stayed at in Savannah, GA (was the worst HIE experience we've ever had....& it cost us a lot of $$$$$)Genuine Hotels.com guest review
"Holiday Inn Express- Portland Airport"
Excellent choice. We stayed 4 nights. Near enough to airport to be very convenient. Far enough away to avoid jet noises. Staff was very helpful and friendly. Good breakfasts. Courtesy van took us to nearby Light Rail (MAX) station on request and picked us up at the station in the airport. (It takes about 40 minutes to get downtown -- much better than […] trying to drive and find parking.) Caution: use your own cell phone to call the hotel to pick you up. Don't rely on the Red Coats at the airport -- or, if you do use them, stand there while they are talking to the hotel. The front desk said they got our name mixed up and the hotel said we weren't registered and didn't send the van. After a LONG wait, we spotted the van from the adjacent SpringHill Suites -- same ownership -- and it took us to the hotel. Interesting observation: the SpringHill driver called the front desk herself and was also told we weren't registered.... (Was it really the Red Coat's fault or was the Front Desk asleep at the switch?) Another minor problem: to no avail, for three days we reported that the TV remote would not let us access listed features such as Attractions, Hotel Info, etc. It only worked for TV and movies. Nonetheless, we would definitely stay with this property again. Read moreGenuine Hotels.com guest review
"Great place loved the staff"
Great place, stay staff was super helpful and made the stay nice. Would stay again.Genuine Expedia guest review
"Is a foam mattress for you?"
Great room. Much better breakfast than anticipated. Staff was courteous and helpful. I thought the value of what we received for what we paid was good. My only complaint was the bed. It was a foam mattress. At first I was excited to be able to try a foam mattress. However, this type of mattress gave me lower back pain like I've never experienced. On […] the flip side, my wife loved the foam mattress. The positive take on this for me was that now I know I will not be in the market for a foam mattress. I would still rate this hotel as a positive experience overall. Read moreGenuine Expedia guest review
"It was great!"
It was!Genuine Hotels.com guest review
"Always pleased with our stay @ Holiday Inn Express"
The rooms are up-to-date. Flat screen tvs and comfortable furnishings. We love their full breakfast. So nice! We always choose Holiday Inn Express if there is one available where we are going.Genuine Hotels.com guest review
Easy and convenient to/from airport. Clean, comfortable, spacious.Genuine Hotels.com guest review
Overall good. Some challenges with forcefulness of shower & 1 of the hotels front desk attendants seemed not to understand we were from out of town and therefore didnot know how to navigate the Portland transit system or know how to get to certain areas. The shuttle drivers were very helpful.Genuine Hotels.com guest review
Great!! Always like coming there!!!Genuine Hotels.com guest review
Basic holiday inn express, the difference here is the staff. They really went above and beyond which makes the difference especially with business travel. Used to stay at a different PDX hotel, staff changed my mind.Genuine Hotels.com guest review
"Stay overnight--fantastic staff and service"
The staff were awesome to accomodate the 3 if us that travelled all night from Canada, and shopped until wee hours of the morning. We ended up chaning rooms s the plumbing was not good. The room we were given,very comfortable, how ever, the noise was terrible, as there were renovations happeningGenuine Expedia guest review
Room was very clean and quiet. Breakfast was very good. We appreciated the bus ride to catch the MAX to downtown and around. When we returned a short phone call and they came back to pick us up. Great service. Thanks very much.Genuine Hotels.com guest review
"good service ,"
very comfortableGenuine Hotels.com guest review
"Holiday Inn Express & Suites at the Portland Airpo"
From the Check in to room and facilities, all were a great experience.Genuine Expedia guest review
"Close to airport"
Came for a concert and wanted to stay close to the airport. Room was very comfortable and staff was courteous and accommodating. Pleased with our stay there.Genuine Expedia guest review
I found this hotel to be suitable and convenient for connections to and from the airport and its surrounding retail parks.Genuine Hotels.com guest review
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