This hotel was disgusting. It was dark. The person at the front desk smelled like alcohol and cirarettes. We asked for a room above the first floor and were denied. The room smelled so bad like fabreez we had no idea what smell they were trying to cover. It was so bad we didn't stay and walked out!Genuine Hotels.com guest review
"good breakfast, no hot tub or sauna"
The breakfast was hot and good, beds super comfortable, no funky smell, and staff were very friendly. However, the sauna and hot tub had a sign on them saying "permanently out of order" and that was disappointing because it was one of the reasons I booked this hotel. I was also a little miffed that they would not extend our checkout time by thirty minutes...we […] had stayed there for three days and they wouldn't let us come back and shower after our morning workout class. Read moreGenuine Expedia guest review
"Great service old hotel"
Room smelled of cigarettes and air freshener lighting was horrible customer service was excellent!Genuine Hotels.com guest review
"Stress free location"
We went to Portland for a wedding at The Grotto, and it turned out that this hotel was less than 10 minutes away. Super easy access to freeways and arterials, so getting around was a breeze! Hotel was clean, staff was great, the room was fantastic! We will stay here again!Genuine Hotels.com guest review
The hotel was clean. The bed was so comfortable that we felt like we were sleeping on a cloud! The staff was friendly and the breakfast was awesome!Genuine Expedia guest review
The staff was very helpful and very courteous . The complimentay breakfas Great was wonderfulGenuine Expedia guest review
"Comfortable, convenient, could use updating."
Great location when arriving from airport. Shuttle service was quick, easy, comfortable. Able to take the shuttle back to the airport the next morning after late-night flight to pick up a rental car. Only downsides: rooms could use updating (old carpet, stuffy smell) and the CFL lightbulbs give the room a weird glow (flourescent-y instead of cozy). […] Great breakfast. Read moreGenuine Expedia guest review
The hotel staff was great and hotel was very clean.Genuine Hotels.com guest review
"close to airport and downtown"
The hotel was clean and neat and had a good general appearance. The room was a bit smaller than other HIX hotels I've stayed in, have no real seating area in the room. Better than the other HIX hotel in the area which I stayed at previously.Genuine Hotels.com guest review
"convenient to PDX"
Good experience (especially compared to the last Holiday Inn Express we stayed at in Savannah, GA (was the worst HIE experience we've ever had....& it cost us a lot of $$$$$)Genuine Hotels.com guest review
"Holiday Inn Express- Portland Airport"
Excellent choice. We stayed 4 nights. Near enough to airport to be very convenient. Far enough away to avoid jet noises. Staff was very helpful and friendly. Good breakfasts. Courtesy van took us to nearby Light Rail (MAX) station on request and picked us up at the station in the airport. (It takes about 40 minutes to get downtown -- much better than […] trying to drive and find parking.) Caution: use your own cell phone to call the hotel to pick you up. Don't rely on the Red Coats at the airport -- or, if you do use them, stand there while they are talking to the hotel. The front desk said they got our name mixed up and the hotel said we weren't registered and didn't send the van. After a LONG wait, we spotted the van from the adjacent SpringHill Suites -- same ownership -- and it took us to the hotel. Interesting observation: the SpringHill driver called the front desk herself and was also told we weren't registered.... (Was it really the Red Coat's fault or was the Front Desk asleep at the switch?) Another minor problem: to no avail, for three days we reported that the TV remote would not let us access listed features such as Attractions, Hotel Info, etc. It only worked for TV and movies. Nonetheless, we would definitely stay with this property again. Read moreGenuine Hotels.com guest review
"Great place loved the staff"
Great place, stay staff was super helpful and made the stay nice. Would stay again.Genuine Expedia guest review
"Is a foam mattress for you?"
Great room. Much better breakfast than anticipated. Staff was courteous and helpful. I thought the value of what we received for what we paid was good. My only complaint was the bed. It was a foam mattress. At first I was excited to be able to try a foam mattress. However, this type of mattress gave me lower back pain like I've never experienced. On […] the flip side, my wife loved the foam mattress. The positive take on this for me was that now I know I will not be in the market for a foam mattress. I would still rate this hotel as a positive experience overall. Read moreGenuine Expedia guest review
"It was great!"
It was!Genuine Hotels.com guest review
"Always pleased with our stay @ Holiday Inn Express"
The rooms are up-to-date. Flat screen tvs and comfortable furnishings. We love their full breakfast. So nice! We always choose Holiday Inn Express if there is one available where we are going.Genuine Hotels.com guest review
Easy and convenient to/from airport. Clean, comfortable, spacious.Genuine Hotels.com guest review
Overall good. Some challenges with forcefulness of shower & 1 of the hotels front desk attendants seemed not to understand we were from out of town and therefore didnot know how to navigate the Portland transit system or know how to get to certain areas. The shuttle drivers were very helpful.Genuine Hotels.com guest review
Great!! Always like coming there!!!Genuine Hotels.com guest review
Basic holiday inn express, the difference here is the staff. They really went above and beyond which makes the difference especially with business travel. Used to stay at a different PDX hotel, staff changed my mind.Genuine Hotels.com guest review
"Holiday Inn Express Portland Airport"
Comfortable rooms, convenient location.Genuine Hotels.com guest review
"clean and comfortable"
Pros: Very clean and comfortable room with attentive staff. Good workspace in room. Cons: No HDTV no sleep timer on remote Light by bed did not work. I was too tired to call and have someone come to fix so I did not report. I wish hotels in general would check to make sure everything is in working order prior to check in.Genuine Expedia guest review
"Great Weekend at Holiday Inn Express PDX"
Was a great stay!Genuine Hotels.com guest review
"Traveling and tired.."
Stayed here before and after our trip to Maui, did a park and fly room. Only minutes from the airport but we found the room to be very quiet. We didn't get back to Portland until almost midnight and how nice it was to have someone promptly answer the phone and within 15 minutes was there to pick us up. Check in was fast and we were sleeping like the […] tired, tan babies we were. Thank you for the nice stay. Read moreGenuine Expedia guest review
"Holiday Inn Express Portland OR"
Very clean, comfortable and quiet location. The staff was friendly and helpful. They had an ample breakfast bar with alot of choices and the food was fresh and hot. There biggest downfall is the poor signage, I drove by it twice before noticing the very small sign at the entrance.Genuine Hotels.com guest review
"Convenience and comfort"
My husband and I and our adult daughter stayed at this hotel prior to her early morning flight to Germany. The hotel was most convenient and the beds were VERY comfortable. Each queen bed was equipped with four pillows, with an additional two in the "closet". The breakfast had something for everyone and the eating area was clean, bright and comfortable. […] The shuttle was prompt both going to and returning from the airport. The staff was friendly and efficient. I had reason to call the hotel after check-out regarding IHG's Priority Club. The desk clerk was most helpful and better informed than the call center employees. We will most certainly stay here when we need an airport hotel. Our only complaint, and a small one at that, was that the hotel does not provide PBS, and, although it lists CNBC on it's TV lineup, does not provide that either. Read moreGenuine Hotels.com guest review
The hotel was clean & near where we planned on spending time. Stayed Christmas Eve & staff always greeting us with a Merry Christmas. Would stay again on a visit to Portland.Genuine Hotels.com guest review
It was perfectGenuine Expedia guest review
"You get what you asked for!"
Everything I expected! Hotel employees were exceptional !!Genuine Expedia guest review
"enjoyed my stay"
i really enjoyed my stay. the hotel was fabulous. the room was a good size and clean. the bed was comfortable too. the breakfast they have was yummy. there was a lot of choices.Genuine Hotels.com guest review
Friendly staff, warm cookies, great selection at breakfast and hot water for showering. Great Stay!Genuine Hotels.com guest review
"Nice place near airport"
Really nice and convineant place to stay in portlandGenuine Expedia guest review
"Close to airport"
Came for a concert and wanted to stay close to the airport. Room was very comfortable and staff was courteous and accommodating. Pleased with our stay there.Genuine Expedia guest review
I found this hotel to be suitable and convenient for connections to and from the airport and its surrounding retail parks.Genuine Hotels.com guest review
Very pleasant.Genuine Hotels.com guest review
Very nice clean hotel. Very quiet even with airport flight traffic. Breakfast very good. Wi Fi excellent.Genuine Expedia guest review
Response by Holiday Inn Express & Suites Portland Airport Dear Guest, We are very pleased that you had a wonderful and comfortable stay with us. We hope to see you on your next visit. Kind Regards,
Great stay will stay again great dollar value great location close to everything if u driveGenuine Expedia guest review
"rock and roll portland weekend"
we came to portland to participate in the portland rock and roll half marathon 2013. the holiday inn suites we stayed in by the airport was great. the staff were super friendly. location was very convenient for us. on race day the shuttle dropped us off at Cascade Station for us to 'go-train' to the start line and picked us up at the airport after the […] race. front desk also provided us with a late check out so we could shower before leaving.The continental breakfast had a huge good selection of liquids, carbs and proteins in a comfortable dining area. all in all we would stay here again. Read moreGenuine Hotels.com guest review
good location to go anywhere in Portland or other area bc it is right next to the hwy. good breakfast. bathroom is little outdated but the furnitures were new. the hotel and the room has a very strong of "cherry scent" which i dont like.Genuine Hotels.com guest review
Overall, a good stay. The washroom was a bit old and dated and the sink was way too low? The breakfast was a bit weak but served its purpose with two young children.Genuine Hotels.com guest review
Overall stay was satisfying. However, we were not very pleased with the cleaning maid. The maids trying to enter the room twice in the morning at 7am when the check out time is 11am. First time was at 7:00 when we were all sleeping- good thing we had the swing bar door lock armed. They tried again 15 mintutes later. Both times, they didn't even try […] to knock and confirm if there was anyone inside the room and they failed to apologize after realizing the guests were still inside the room. Read moreGenuine Hotels.com guest review
"3 star hotel..friendly staff"
we came from vancouver canada and we arrived early. i asked jennifer the reception if we could check in early because we have a 2 year old and a 3 month old. she said yes right away. very accommodating. the room we got first had wet floor around the fridge area. i called up the reception and she offered a different room right away. we enjoyed the continental […] breakfast. the housekeeping ladies were very very nice even some of them do not speak english. they still tried their best to be accommodating. the hotel is near the zoo and the grotto. we would definitely come back again Read moreGenuine Hotels.com guest review
"Excelente opción al norte de Portland"
Ubicado cerca del aeropuerto, del rio Columbia y del centro comercial Cascade Station es una excelente opción para quienes visiten la bonita ciudad de Portland (OR)Genuine Hotels.com guest review
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