The beds need to be replaced, one of our beds was broken. The cleanliness was also not very good.Genuine Hotels.com guest review
"not what I expected...in a good way"
If your looking for a spa and massage followed by a complimentary glass of moscato keep shopping. For most of those just looking for a friendly staff, safe environment and cozey clean room then this hotel is perfect. For the price I paid I have to be honest I was nervous to see what I got myself into. Once I did arrive though I have to say that I made […] a great decision I saved some cash and had a very comfortable stay. Just a word of advise don't eat at kbobs restaurant that place was like kitchen nightmares in my opinion. Funky smell, outdated decor but they had a great burger and friendly staff. Read moreGenuine Hotels.com guest review
COULD HAVE BEEN MUCH BETTER WITH A LITTLE MORE EFFORT.Genuine Expedia guest review
Place was clean and comfortable. Looked like a new carpet. Short driving distance to fun stuff in town.Genuine Hotels.com guest review
"Old but does job"
It was okay. The hotel is not in great condition but they seem to be trying to make improvements like putting a fence behind hotel. It does its job and it was a decent price so i would stay again.Genuine Hotels.com guest review
helpful employees,clean,accesscible and very serviceableGenuine Expedia guest review
"I wish I would've taken pictures of the back."
I work at a hotel, so I know a thing or two about hotel management. The hotel uses Onity locks. Onity locks have had some issues with security. Anyone with a little technical know-how can enter into any room with an inexpensive homemade device. The fix for this is a physical one, and they haven't implemented it. I would strongly advise against leaving […] your valuables in the room. The bar latch lock didn't work either: the knob wouldn't fit onto the bar because the bar was backwards. I have no idea how this could get past maintenance on installation. The deadbolt worked, though! The room never really got clean throughout my five night stay. There was some weird white powder in the rag basket and the vanity countertop was rather dirty. The dresser had large quantities of something caked on it. I really didn't want to know. Some of these rooms need to be refurnished. There were holes drilled in the dresser - stuff like that. I should not feel the urge to clean my hotel room when I get into it. Also, It's kind of hard to say your business is pushing a green agenda when you have your own personal landfill going on in the back just past the railroad ties. I could go on and on. I know this is a small, probably safe, informal town, but in the hotel business you should always conform to your clientele's standards, not your town's, and do your best to make your guests feel safe and comfortable. Read moreGenuine Expedia guest review
Response by Travelodge Ruidoso Dear Sir/Madam Thank you for giving us feedback about our hotel. I am sorry for your trouble. and i promise you we will work on your feedback and make sure everything works. Once again thank you for your feedback. Regards Tejas Ganjawala
it was cheap compared to the other places; dreadful place to stayGenuine Expedia guest review
The Queen sized beds that were advertised turned out to be full sized.Genuine Hotels.com guest review
Response by Travelodge Ruidoso Dear Sir/madam, I am very happy to hear feedback. I would like to inform you that all my beds are queen size bed not full size. Regards Tejas
"Good location but not maintained well"
Location of hotel was perfect but hotel was not well maintained. Shower curtain was filthy. Coffee maker and appliances were dusty.Genuine Hotels.com guest review
"very quiet and helpful staff"
The rooms were clean adn the staff was helpful.Genuine Hotels.com guest review
Perfect for our needs for the weekend. Continental breakfast was good arrived late and the lady in the front desk got me some food still that was really nice of her.Genuine Hotels.com guest review
"This establishment is biased towards hotels.com"
Manager was very negative that we had booked on Hotels.com again. Stated, " we don't mind booking the first time with Hotels.com, but after that we lose too much money." He gave me a card to call directly and not book on Hotels.com. again! The room he checked out to us was occupied! Not sure if was an accident or intentional....WE WILL NOT STAY HERE […] AGAIN! Read moreGenuine Hotels.com guest review
Nice for the great price!Genuine Hotels.com guest review
"Beautiful snow fall"
Great room for the stay of the two nights that we were there.Genuine Hotels.com guest review
"Stay here and save =)"
We had a great stay, the bed was comfortable, room was clean and the heat kept the room quite warm despite the outside temperature of 12 degrees!!Genuine Hotels.com guest review
We where pleased to see that we had a microwave and small fridge in the room. The location was exactly what we wanted. Great service by everyone we encountered.Genuine Hotels.com guest review
Good stay for the priceGenuine Hotels.com guest review
"Good hotel for the price and locaton."
Nice stay for the price and location. We will be staying there again.Genuine Expedia guest review
only stayed here because everyplace else in town was booked upGenuine Expedia guest review
"close to track and casino and KBobs"
Very satisfied, but the motel is getting old.Genuine Hotels.com guest review
Convenient and CleanGenuine Hotels.com guest review
It needs to be renovated. The grounds were in poor condition and the room smelt horrible.Genuine Hotels.com guest review
the overall look of the room was more than i expected. there was a flat screen tv inside which surprised me. the beds were too soft to my taste. almost too soft to move or be comfortable. there was a small amount of mold growing on the walls in the bathroom and the toilet leaked. most definitly wouldn't stay there again!Genuine Hotels.com guest review
"close to where I needed to be"
The hotel is old and in need of updating but was very clean. The breakfast was "iffy"Genuine Hotels.com guest review
Bathroom in great need of repair, shower curtain falling down, toilet broken.Genuine Hotels.com guest review
was a good stay.Genuine Hotels.com guest review
bed was one of the most comfortable bedsGenuine Hotels.com guest review
"Ok to stay, not a destination"
The place has been remodeled inside. The outside is dated... The room was comfortable and clean with no offensive odor. The breakfast included hardboiled eggs and mini-sausage bisccuits plus the usual carbs. The orange juice was the 'drink' not juice. (A pet peeve of mine). One thing the management needs to consider is they were reusing the key envelopes???? […] I mean really are they that expensive or business so poor that you are scribbling over the old room number and reusing the envelope? The stay was ok and for the price a good deal. Read moreGenuine Hotels.com guest review
"What's not to like?"
Decent value. Comfy bed, nice tv, parking at the door, free wifi, and clean towels. What's not to like? Breakfast appeared normal for this type hotel, but seating is very limited. As a result, we opted to go to a very nice local spot, the Cornerstone Bakery & Cafe. We were not disappointed.Genuine Expedia guest review
A quiet and comfortable stay, with a good location.Genuine Expedia guest review
"Travlelodge in Ruidoso, NM"
The motel was okay, but the parking was pretty far from our room. Also the parking lot was shared with a steak house next door and was very tight. When I tried to check in and then check out we had to wait over 15 minutes for someone to come in to the office.Genuine Hotels.com guest review
"Great view of the dumpster!"
Well, we asked for(and paid for) a non-smoking room, got a smoking room so I had to go to nearest walgreens and but room deoderizer, which did not help at ALL!! But it was 11 pm and we had just drove 480 miles........Genuine Hotels.com guest review
Dirty and uncomforatable! The rooms were dirty and smelly!Genuine Expedia guest review
Hotel is run down and could use some upkeep. Room could of been alot cleaner.Genuine Expedia guest review
"needs to be remodeled"
Staff was friendly but the hotel desperately needs to be remodeled and upgraded.Genuine Hotels.com guest review
"Great hotel for everyone."
Hotel was easy to find. We arrived a couple of hours before checkin but they let us checkin early. The room was very comfortable. After being on the road for over a week, the laundry in the hotel was a good thing. Personnel were very friendly and helpful.Genuine Expedia guest review
The room was ok but not worth the room rate. Very small rooms and the bed was lumpy. But if the rate would of been lower, it would of been worth it. The room was clean and the staff was friendly.Genuine Expedia guest review
"good motel for business trips"
quiet but rooms could hear water running next bath room, but other than that it was okGenuine Expedia guest review
Was okay. Weather was nice. Didn't win any money.Genuine Hotels.com guest review
Room was fine. Bed was comfortable. Carpet seemed to be fairly new. We had a room on the back side of the hotel, it was quiet and convenient.Genuine Hotels.com guest review
"Close to the highway"
It has been remodeled since we stayed there.Genuine Hotels.com guest review
"Beds are great"
The beds in this motel are really top notch. I think the beds are really good reason to stay in this hotel. They are as good as any bed in some really expensive hotels that I stayed in.Genuine Hotels.com guest review
"Weekend @ Ruidoso's Travelodge"
This was a last minute booking so I didn't get the best price nor the best hotel but for the money it was ok to stay there just one night. Pros : Convenience of location. Cons : Rooms are old and deteriorated, most of them are looking right into adjacent restaurant's ( K-Bob's ) dumpster containers , the parking lot is shared with the restaurant and […] both are right there on Highway 70, so anybody can stop and park in front of your room literally, locks have been changed so many times, not a good sign and also you have to make sure the communicating door with the next room is locked otherwise people can just walk in into your room. The pool wasn't working but I didn't expected to be a filthy pond either like it was. So all in all, if you just want a place to crash for one night its fine but there's better places in town for pretty much the same amount . Read moreGenuine Hotels.com guest review
"truly decent and great quality for the money"
Was a decent hotel particularly for the cost. It was truly clean. A little bit older hotel but I would stay there againGenuine Hotels.com guest review
"The Ruidoso Travelodge"
All was as I expected. the room could have been cleaner but, the Desk Clerk was efficient and the Breakfast was acceptable.Genuine Hotels.com guest review
old hotel, guess you get what you pay for?Genuine Hotels.com guest review
Good Location,good value for money spentGenuine Hotels.com guest review
"Simple, clean and affordable"
I had read very mixed reviews about this Travelodge. I know my travel style/needs. I don't travel to spend time in my room. I just need a good clean place to sleep and shower, not Ritz Carton. This motel looks run down from the outside. The staff was super friendly when checking in and when I had questions about how to get somewhere later. They serve […] breakfast which was the usual cereal, honey buns etc. We just grab some banana muffins in the moring to eat for snack later and ate breakfast out. Room was clean and bed comfortable, shower clean and plenty of hot water. Motel located near places to eat, Walgreen's and Walmart. At night it was quiet. Again, it's a simple aged motel, that is clean and affordable. If your purpose is to sleep, and shower and not spend your vacation in your room, this is prefect! I will stay here again. Read moreGenuine Expedia guest review
I was very un happy with every thing , the room was not clean and towels look terrible I almost left but I could loss my money was already charge to my credit card .I which I couldve cancel. The lady was so rude too. Please you should take it off Expedia.Genuine Expedia guest review
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