Needs updating in the worst way.Genuine Hotels.com guest review
Needed to sweep bathroom for hairGenuine Hotels.com guest review
"microwave not working"
I was in town for my sister's funeral, but once I arrived at the hotel and bucked into my room , the microwave was on the floor unplugged, so when I tried to put the microwave in the location where it supposed to be at, the microwave didn't work at all and I still don't know why the microwave was on the floor.Genuine Hotels.com guest review
Fairly expensive for the location. Could have been cleaner. No elevator. Staff was very nice. While nothing was necessarily wrong, we would probably try the Hampton Inn across the street if in West Point again. It looked bigger and nicer.Genuine Hotels.com guest review
Planned weekend trip. No regular ESPN or SEC channel available.Genuine Hotels.com guest review
Holiday Inn Express was an awesome place to stay. The rooms were above and beyond my expectations. The staff was friendly and helpful. I will definitely be staying there again..,Genuine Hotels.com guest review
The best hotel I've ever stayed in. However I did get over charged for incidentals. It should have been a 1 time charge of $25.00. They charged me almost $200 . I really believe this was purposely done because of (race). They charge more for certain people because they think we're gonna steal something or leave a big mess.Genuine Hotels.com guest review
Really clean & nice place to get a good night sleep with a great breakfast to follow. We'll be back again I'm quite sure.Genuine Hotels.com guest review
Response by Holiday Inn Express West Point Thank you for posting your review of our hotel. It was our pleasure to serve you. We pride ourselves in a clean hotel and I agree with you the breakfast is delicious. We can't wait to serve you again soon.
Room was clean and cool upon arrival. Beds were comfortable. Breakfast was good. Would stay there again with no problems.Genuine Hotels.com guest review
Response by Holiday Inn Express West Point Thank you for posting your review I'm glad to hear your enjoyed the comfort of our beds and that you enjoyed our hallmark Holiday Inn Express breakfast. We look forward to serving you in the future. We will see you soon!
"Very nice stay."
It met most of our needs.Genuine Hotels.com guest review
"Would not stay again"
Even though two floors no elevator. Two train on tracks right next to hotel middle of night. Bathroom nasty black grout should have been white and shower head was like taking a shower in pins and needles. Won't stay again.Genuine Expedia guest review
Response by Holiday Inn Express West Point I will like to thank you for staying at the Holiday Inn Express- West Point, MS. I will like to apologize for the inconvenience that took place during your stay. We strive to make sure, all of our guests are well taken care of. I will make sure all that all of your concerns are taken care off. Once again thank you for staying at our hotel. Sincerely, Courtney Edwards- GM
"OK, but only OK"
The hotel was clean, the staff was nice, but the floor in the hallway seemed like there was something under the carpet, and the WiFi was impossible. I was on the second floor and was unable to connect in my room. Ended up having to go to the business center to finish my work. Not the best situation, since it was flaky even there. I had a deadline to […] submit, and expect internet connection to be available when it says it will be available. At no point was I offered a cable to hard connect. Read moreGenuine Hotels.com guest review
Clean and friendly. Happy to stay again in the future.Genuine Hotels.com guest review
Lack of elevator & no automatic doors are my only complaint's (tough on us handicapped). Good breakfastGenuine Hotels.com guest review
"There's No Place Like Home"
Clean, convenient , and a great breakfast bar!Genuine Hotels.com guest review
"Holiday Inn Express- West Point, MS"
Good price, service and locationGenuine Hotels.com guest review
This was the absolute worst I have ever experienced. I kept losing the connection, and had to go to the lobby to pick up signal, and then back to my room, and no soon as I get in the middle of a report or order it would disconnect. ABSOLUTELY HORRIFIC!!!!!!!!!!!Genuine Expedia guest review
"Close to Highway"
The room was clean. The service was good and the location was easy access to the highway.Genuine Hotels.com guest review
Very nice the service was great.Genuine Hotels.com guest review
This hotel was clean and staff was friendly the morning breakfast was good and keep full.hitel is only 2 story but doesn't have an elevator it you can't do stairs then need a first floorGenuine Hotels.com guest review
"Happy with our experience"
Staff was very accomodating when my daughters tv wasnt working properly they immediatly tried to see if they could get it to work .They offered to move her to another room and did so for us since we had to be elsewhere.The breakfast was good and we were always late but they had ample food even though it was close to their 9:30 end time.The two complaints […] I would have was the fact that you have to walk through the lobby to get to your room and you can only park on one side.We were also upstairs and there is no elevator which would'nt be a problem but my husband has knee issues.I do believe the staff would have put us on the first floor if my husband had addressed the issue.We were otherwise happy with our experience. Read moreGenuine Expedia guest review
"Better Than Expected"
Convienent location, clean and comfortable accomodations, professional staff. Competetive pricing.Genuine Expedia guest review
Room was great. Not a problem checking in or outGenuine Hotels.com guest review
"Train right outside the hotel!"
The hotel was fine- Clean and good customer service... but there are train tracks about 50 yards from the hotel.... tracks that were used THREE times throughout the night- all of which used their horns as a warning as they approached the intersection outside the hotel. Also, there is No elevator.Genuine Hotels.com guest review
"Clean Room - Halls Smelled Like Cigarette Smoke"
The individual rooms we had were very clean and satisfactory. The hall that our non-smoking rooms were on smelled like cigarette smoke. There was loud train noise on the entrance side of the hotel that one of our rooms was on, but the opposite side of the hotel did not seem to have that issue. The staff was very friendly and professional.Genuine Hotels.com guest review
"Holiday Inn- West Point, MS"
After finding my reservation the desk clerk's first question was," what was the nature of my visit?' I did not feel this was any of the clerk's business. I refused to answer the question.Genuine Hotels.com guest review
Met our expectations for ourself and our granddaughter and her friends.Genuine Expedia guest review
"Has everything you need"
The carpet and bathroom floor was so dirty, it turned my feet black-- therefore, I had to wear shoes the entire time I was in the room. Other than the floors, the remainder of the room was very clean and well appointed. It was a great help to have a refrigerator and microwave. It was also very nice to have breakfast provided.Genuine Hotels.com guest review
The roll away bed provided in the room was horrible, never slept on it but paid for it. My credit card was hacked sometime after check in. Don't know if this was at the hotel or restaurant...Genuine Hotels.com guest review
"descent room for a descent price"
The room was humid even with the air conditioning running.Genuine Hotels.com guest review
"Good hotel.....Strong smoke smell"
I was very pleased with the breakfast and the comfort of the room. The smoke smell was the first thing I smelled on the way to my room. The staff was ok. The hotel was very clean and close to WalMart and the freeway.Genuine Hotels.com guest review
"Super Bulldog Weekend"
Wonderful breakfast, especially the pancake maker.Genuine Expedia guest review
Very clean with a great price.Genuine Hotels.com guest review
we recently made a trip to starkville to visit our son at Miss State and only hotel available was west point...we didn't know what to expect but were very pleased...clean, friendly, and wonderful breakfast..the only down side to the hotel would have to be that they do not have an elevator, but, they only have 2 floors so not a big deal...will be staying […] again. Read moreGenuine Hotels.com guest review
"Hotel in West Point Ms."
The people are GREAT. Very Helpful.Polite. Great place to stay & only place we stay wnen in West Point.Genuine Hotels.com guest review
"Holiday Inn Express West Point, MS"
Great stay, great breakfast for the price. Only drawback is that there is no elevator to the 2nd floor. If you're old or broke down, could be an issue... Otherwise we had a nice stay! I would stay here again.Genuine Hotels.com guest review
The hotel was very clean. The entire staff that worked there was very friendly and willing to help with anything that was needed. It was easy to find and close to the shopping mall.Genuine Hotels.com guest review
"Westpoint, MS Holiday Inn Express"
Nice hotel, clean rooms and nice breakfast. Staff was great. Only thing that might be a problem for some is that there is no elevator. Only 2 floors but might be a problem for some... I would stay here again.Genuine Hotels.com guest review
Hotel was much nicer than anticipated. Room was very clean, and hotel staff very attentive to needs. Hotel does not have an elevator, older guest might find this a bit annoying, but good hotel experience otherwise. Plan to stay there again in near future.Genuine Hotels.com guest review
I was okay with my stay at this Holiday Inn Express. The breakfast was solid with cold milk, hot coffee and great free hot/cold assortment of foods. The troubles are more related to where the hotel is and not the hotel itself. Being rural means longer drives for dinner or lunch and less entertainment options. Regarding the hotel, it is two stories, […] but there is no elevator. Dragging my bags upstairs to my room has ZERO interest for me. Fortunetly my room was changed to the ground floor. Last issue is that I asked for a receipt showing a $0 sum due amount when I went to check out. This caused a big delay as the clerk didn't know how to print such a receipt. In the end, I wasn't statisfied with the receipt given but had to depart. Read moreGenuine Hotels.com guest review
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