All hotels in Shakopee, Minnesota, United States of America
1 room, 2 adults
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511 S Marschall Rd, Shakopee, MN, 55379, United States of America, ‏‎866-925-8648
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4.2 / 5Excellent

Score breakdown (from 192 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.2
5.0 / 5Outstanding
"Green"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was impressed with the conservation of the overall facility. Salt water pool fantastic. Can swim with eyes open. No chlorine smell. Hallway lights going on/off at appropriate times. Really enjoyed the free massage chairs.
Genuine Hotels.com guest review
2 night trip Aug 19, 2014
Mark T
US
4.0 / 5Excellent
"Amazing service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel had the best customer service I've ever seen! It's not the newest most upscale hotel but not old either. Free massage chairs for the adult (which were wonderful), a small arcade for the kids (young and old) and the pool was actually warm instead of freezing like other hotels. The manager was very active in greeting and making sure customers were happy as were the other staff. Our room was humid; I believe a window was left unlocked. I thought it would get better in the night but it didn't. I brought it to the managers attention in the morning and he was prompt to check into it. Would definitely stay again!
Genuine Hotels.com guest review
1 night trip Aug 11, 2014
Heather
US
5.0 / 5Outstanding
"just like home"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
super when i checked in the frontdesk was helpfull in finding my reservation. nice to see a manager,owner, that helps with their workers families. it means so much to everyone.
Genuine Hotels.com guest review
1 night trip Jul 6, 2014
Richard
US
5.0 / 5Outstanding
"absolutely wonderful. best mini vacation EVER"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a great experience. The hotel was beautiful and focused not only on the environment but the family as well. Free arcade games THE BEST massage chairs and the beds were perfect. The staff topped the scales. They wrre awesome. Great job!!
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
carol campbell
US
3.0 / 5Good
"Has potential"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Had options, but decided to book a double queen in advance which and was nonrefundable. Checked in at 3:30. The room we were given was not clean. No bedding, garbage everywhere, and the room smelled like a dirty frat house. Went back to front desk and was given a new room down the hall (king bed and hideaway). Decided to just let it go and relax after driving a 5 hour road trip. Pool area was clean, the pool itself was warm but very...salty, I guess. Hot tub however, has seen better days. Arade games were old and didn't function well. Continental breakfast was stayl (the biscuits, doughnuts and mini rolls). Loved the massage chairs though. And the staff was extremely courteous. Would recommend if a few of the amenities were updated.
Genuine Expedia guest review
Other trip Aug 4, 2014
Jason
US
4.0 / 5Excellent
"Nice hotel, great staff"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel itself was is good shape and was clean. We could tell that our room had formerly been a smoking room as it still had that residual smell, but it was clean. We had issues with our air conditioning unit, but the hotel staff was very quick to fix the unit. Our family was also staying, but in a separate room. They had a leaky toilet and the staff replaced the entire toilet within a few hours of the complaint! I was impressed. We enjoyed the salt water pool and my husband got a lot of use out of the complimentary massage chairs. Definitely an enjoyable and comfortable stay.
Genuine Expedia guest review
Other trip Jul 23, 2014
Shelli
US
5.0 / 5Outstanding
"From PR to MN"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I together with our grandson, stayed at this hotel for 4 nights. Came here for business and pleasure. Everything was simple but good enough for make us all feel good and comfortable.
Genuine Expedia guest review
Other trip Jul 17, 2014
JOC
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel is a little old needs some fixing up but still comfortable to stay in. Breakfast area needs too be updated and to be kept cleaner then it was.
Genuine Hotels.com guest review
1 night trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was great it was just located farther then we were told by hotel.com
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
Jodi
US
4.0 / 5Excellent
"Great pool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
I rated the comfort as average because the beds were too bouncy - not firm - and my wife couldn't sleep most of the night because the pillows were too firm. We are used to feather pillows. The saltwater pool is awesome, clean and feels so relaxing.
Genuine Hotels.com guest review
1 night trip with friends Jul 3, 2014
Steve
US
5.0 / 5Outstanding
"Outstanding!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, large room, exceptionally friendly staff, fine breakfast. Great value!
Genuine Expedia guest review
Other trip Jun 9, 2014
Mark
US
4.0 / 5Excellent
"Well treated."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good hotel, nice employees very helpful with a request from my husband,ok breakfast.
Genuine Hotels.com guest review
1 night trip May 14, 2014
Monique Robert
US
4.0 / 5Excellent
"Our second time there."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Location is great for us. Had our dog and was on the ground level for our convenience .
Genuine Expedia guest review
Other trip May 18, 2014
A Traveler
US
5.0 / 5Outstanding
"great older hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This is a hotel like they were when I was a kid! Free video games and AMAZING massage chairs! If the hotel where a new one it would have been 3 times the price.
Genuine Hotels.com guest review
1 night trip May 11, 2014
Dave
US
4.0 / 5Excellent
"great owners very social and helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My stay was great except one thing there was no heat in my room and there's no where to change the air to heat which was not issue considering there was plenty of blankets and I was only staying one night and it wasn't to cold outside.If you like old school arcade games theirs plenty and the have these great massage chairs that massage from your feet to your head and its free and breakfast will definitely fill u up.
Genuine Hotels.com guest review
1 night business trip May 9, 2014
Joshua Kropf
US
5.0 / 5Outstanding
"nice hotel good service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is really nice and low price. It had everything I need including tooth-path, body lotion and etc.
Genuine Hotels.com guest review
3 night trip May 3, 2014
bochao
US
2.0 / 5Fair
"Not a big fan of this location."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
After checking in we drove around towards the back of a rather large building, and standing in front of the door in the rain we found that our key cards did not work. After going all the way back to the lobby we were told that it would take 15 minutes to rekey the cards. After finally getting into our room we found there were no luggage stands. We inquired about possibly getting a couple of stands (an obvious common hotel component), but sadly we were informed there was no such amenity available at this hotel. So, we used the floor which is quite uncomfortable after having back surgery. The staff were not very helpful and really didn't seem to care. We are frequent guests at Best Westerns; however, I would not recommend the Best Western "Plus" in Shakopee, MN.
Genuine Hotels.com guest review
1 night trip Apr 25, 2014
C. Sorby
US
5.0 / 5Outstanding
"Stay was peaceful."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Breakfast was great. Manager as well as staff were extremely hospitable! My son's eyes were not red nor did they bother him after swimming in salt water pool. Thank you!
Genuine Expedia guest review
Other trip Apr 29, 2014
Janice
US
4.0 / 5Excellent
"Great hotel for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
If going green is important to you this is a great hotel for you! I loved these additions to the room. The rooms were dated but comfortable. Overall the room was clean especially the bathroom, which is wonderful! Awesome additions including fresh baked cookies every evening and a hot breakfast in the morning : )
Genuine Expedia guest review
Other trip Apr 28, 2014
Liza
US
4.0 / 5Excellent
"You get what you pay for."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
We really enjoyed our stay here. Neither the hotel nor the rooms were fancy but it was a comfortable atmosphere. The kids loved the free arcade games an while the pool was pretty standard it was clean and there were plenty of pool towels. I would recommend this hotel to anyone going to the cities who plan on spending most of the day out and about and having a nice place to go back and have some downtime before bed.
Genuine Hotels.com guest review
1 night family trip Apr 11, 2014
Monica
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Looks ok from outside but needs a lot inside - not the best western I'm used to more like a old local hotel with a best western sign do yourself a favor go to the country inn suites a mile away you will thank me
Genuine Hotels.com guest review
1 night business trip Apr 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This motel had everything. Great breakfast, very nice pool and hot tub, and they had just purchased two whole body massaging chairs. Very nice and relaxing. Free arcade games were a great surprise. The staff was so nice and helpful. I think that they would have done whatever it took to make something right. All in all a very nice place to stay.
Genuine Hotels.com guest review
2 night trip Apr 4, 2014
Liz
US
2.0 / 5Fair
"Sticky carpet, reeked like smoke, long wait time"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
The girl at the front desk (the only one working) was on the phone when I came in. Another customer called while she was talking and she put them on hold, but then proceeded to talk for a very long time as well as help the other customer that was on hold before checking me in. In the mean time, 3 other customers came in and were waiting behind me before she got off the phone 10 minutes later. The hotel itself was gross and creepy, I held onto my mase while walking to my room. It was like rotting building with a few improvements to try and cover it up.. I walked into my room and it smelled like cigarette smoke and was really musky but the room was non-smoking. The carpets and floors had a sticky layer on top so I had to wash my feet and wear my shoes around. Surrounding buildings were run-down as well. Overall, I would only stay here again if I was desperate.
Genuine Hotels.com guest review
1 night trip Apr 7, 2014
A Traveler
US
4.0 / 5Excellent
"Good Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall, it was a good stay. I felt everything was satisfactory.
Genuine Hotels.com guest review
1 night trip Mar 17, 2014
Mike
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    5.0
The hotel room was good and very clean and updated. Although the pool and the pool area was very disappointing, i wouldn't even let my kids in the pool. We had to book our stay at another location.
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
Katie
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean and nice and friendly staff. Great breakfast
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
Mohammad
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Comfortable
Genuine Hotels.com guest review
1 night trip Jan 18, 2014
A Traveler
US
5.0 / 5Outstanding
"staff is so helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We traveled to Shakopee for a funeral. The staff was very helpful.
Genuine Hotels.com guest review
2 night trip Nov 25, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel was very nice for what i was in town for. The breakfast was only ok..have had better. Room was comfortable for the money.
Genuine Hotels.com guest review
2 night trip Nov 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice people there. Great service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved it there. I will be back again.
Genuine Expedia guest review
Other trip Nov 24, 2013
Scott
US
5.0 / 5Outstanding
"Just passing through"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was just an overnight stop, but I was impressed with both the cleanliness and professionalism I encountered. I will definitely stop here again if I'm in the Minneapolis area.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2013
William
US
4.0 / 5Excellent
"Good for families"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Super friendly and accommodating. Nice range of amenities, my five year old loved free arcade games. The tread mill needs fixing, without it only three machines to use for everyone. Subpar food for a Best Western; the usual good range, but poor quality and prep (e.g. tater tot hockey pucks).
Genuine Hotels.com guest review
1 night family trip Nov 8, 2013
A Traveler
US
4.0 / 5Excellent
"No complaints, great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was great. Wonderful customer service, clean rooms, nice breakfast.
Genuine Hotels.com guest review
1 night trip Nov 8, 2013
A Traveler
US
4.0 / 5Excellent
"Economic good choice!!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
For the money this was a nice hotel. Not to far from mall of America and has very helpful staff!! We would stay here again!!
Genuine Expedia guest review
Other trip Nov 11, 2013
Brett
US
1.0 / 5Poor
"Worn down."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Typical worned down motel. Sheets were old and scratchy. The toilet ran all night. No updates this century were noted.
Genuine Expedia guest review
Other trip Nov 11, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A nice clean hotel a little dated. Staff was very helpful and wanting to please, enjpoyed our stay.
Genuine Expedia guest review
Other trip Nov 6, 2013
Nelson
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel is dog friendly which means we were next to a room w/ a barking dog which is annoying. And the bathroom smelled like cigarette smoke so even though we had a non-smoking room, we must've been next to one that allowed smoking and it vented right into our bathroom. Pillows were horrible too.
Genuine Hotels.com guest review
1 night trip Nov 1, 2013
Pdavis
US
4.0 / 5Excellent
"Worth the deal"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great! The room was clean and comfortable. They had a free arcade, but they did have a leak in the ceiling by the breakfast area. Also, they don't send towels to your room: you have to either go down to the front desk or try to catch a maid. Those were the only downsides, but overall it was nice.
Genuine Hotels.com guest review
2 night romance trip Oct 25, 2013
Amanda
US
5.0 / 5Outstanding
"Great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience staying here. Clean rooms, friendly staff, great breakfast, warm cookies at night and a good location.
Genuine Expedia guest review
Other trip Oct 26, 2013
B
US
4.0 / 5Excellent
"Attention to Detail"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, comfortable, friendly and very affordable. This hotel supplies more amenities than the one we stayed at last week in downtown Seattle for 1/4 the price. They have thought of everything. Fridge, microwave, hair dryer, coffee pot, toiletries, and even ear plugs. The owner was present to greet us for an above average breakfast and was there to ask us about our stay as we checked out. Older hotel, but everything else made up for it. We would definitely stay again when we make a quick trip into the city. This time was for an evening at the Chanhassen Dinner Theater. Would definitely recommend.
Genuine Expedia guest review
Other trip Oct 26, 2013
GiGi
US
5.0 / 5Outstanding
"comfortable and quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very happy with our stay. The staff was friendly and courteous. The nightly rate was very reasonable.
Genuine Hotels.com guest review
1 night trip Oct 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were very pleased with our stay. The staff is very friendly and happy to have had us as guests. We would definitely stay here again if ever in the area.
Genuine Expedia guest review
Other trip Oct 21, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Staff were all amazing!! I LOVED the enviromental friendliness. No wasteful bottles and instead with dispensers. Love that it was close to all of our interest we were traveling. Will definitely stay here again!!
Genuine Venere guest review
Other trip Oct 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Green Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent place to stay if you are making an overnight to Chanhassen Dinner theater. Recyle container in room. Shampoo, Conditioner, Body Wash in dispenser in shower so plastic and chemicals aren't wasted! Excellent breakfast choices. Kind staff. You can tell the owners take great pride in this hotel and want to take an active stance on environmental waste while making your stay comfortable.
Genuine Expedia guest review
Other trip Oct 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Great family place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was great to have the free video games available, but when the staff told us that they don't close the pool as long as guests are in there having a good time, I was converted: I am a new fan! After all, the staff gets paid the same to flick off the lights or leave the door open; what is the difference if a family stays in there late? They said that was hotel policy, and I wish it were the policy everywhere...what a sensible way to treat your guests!
Genuine Expedia guest review
Other trip Oct 16, 2013
A Traveler
US
5.0 / 5Outstanding
"very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
enjoyed our stay very comfortable veryclean the staff was very helpful
Genuine Expedia guest review
Other trip Oct 8, 2013
timothy
US
4.0 / 5Excellent
"Family friendly"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is very family-friendly; complimentary arcade, hot breakfast, etc. The staff is energetic and quick to help with any issues or questions. Pets are welcome and most rooms are non-smoking but our room smelled like stale smoke and pets. It was unfortunate because otherwise I would give the hotel all 5's. It's easy to find and a great location in Shakopee.
Genuine Expedia guest review
Other trip Oct 8, 2013
BRB
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
No hot water Saturday morning, otherwise a great stay
Genuine Hotels.com guest review
2 night trip Sep 26, 2013
A Traveler
US
5.0 / 5Outstanding
"The owners could teach others how to run a motel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The wonderful family that runs this motel is friendly and helpful. They work hard to make your stay pleasant and enjoyable. The rooms, halls, public areas, pool and hot tub are immaculate. The breakfast of eggs, potatoes, sausage, waffles, toast, etc. is great! The location is quiet and safe. There is even a free arcade for children. It is Minnesota's first Energy Star hotel. We came to bike the many trails in the Twin Cites area.
Genuine Hotels.com guest review
3 night trip Sep 23, 2013
A Traveler
US
2.0 / 5Fair
"Photos look better than the actual hotel. It was"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
It was ok. Nothing to brag about. I didn't see the pool and was there strictly for business. Not sure if I'd stay again. Rooms were ok but not immaculate.
Genuine Expedia guest review
Other trip Sep 25, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews