"Nice people, great location, poor AC"
This is a nice facility and within walking distance of many dining choices. The staff at the desk and in the breakfast area were very friendly. The only gripe I have is that the air conditioning unit wasn't operating well. It didn't cool down to an average comfort level and the humidity stayed a little high. The control knob for temp rotated around […] several times before stopping so maybe that was all it was. We tried to call the front desk but the button on the phone for the desk wasn't working. The phone must have been complained about before because a maintenance person told my son on he last of 4 nights at the hotel that he had fixed the phone. Read moreGenuine Hotels.com guest review
"Quiet Suburban Retreat"
Hotel was older than expected. When you read a rule that says "Hockey sticks are not permitted in your room. We will be happy to store these for you" you get the sense that you're at a decidedly more casual place. Signs included: no exhaust fan in bathroom, lower grade carpet, mediocre beds & connecting to internet was slow. When we checked in outdoor […] temp was close to 100 & our room was warm. The front desk clerk called shortly after we moved in & we told her about the room temp. She suggested adjusting knobs which we did. We left for dinner. When we came back there was almost no change so we asked for a change of room. Luckily there was one, considerably cooler! Had there not been room, we would have had to check out as it was too warm to stay there. Read moreGenuine Hotels.com guest review
"chanhassen Dinner theatre stay"
room was great, service was great, swimming pool area had debris, leaves etc that was being tracked in from patio and into pool.water itself was very dirty we were using swim goggles so looking from under the water the water had LOTS of stuff floating in it from leaves, hair and other things (possibly toilet paper or paper towels) in small pieces.I […] understand this could have been caused by previous people but the filtration system should have cleaned alot of this out overnight. we Love the hotel chain we stayed at and this is probably an isolated incident but someone needs to do better with the pool system. Read moreGenuine Hotels.com guest review
Good, clean basic hotel with plenty of space in rooms. High price for a just a nights sleep though. The staff were awesome!Genuine Expedia guest review
Service and amenities were excellent! Will stay again when in area!Genuine Hotels.com guest review
"About what I'd expect for the price."
Nice hotel. 3 star is an appropriate rating. Breakfast was a typical continental breakfast. Rooms were clean, however a little more Spartan than I would expect. No cups for water. No notepad or pen. I was at the very end of the hotel. My wireless signal was almost zero, but I only lost internet a couple times during the evening.Genuine Hotels.com guest review
"Good service, we enjoyed it."
We've come here a couple times and have enjoyed it very much both times. This time we received a discount for the holiday weekend. Very nice. There was a discrepancy about the booking (we booked a king whirlpool and were given the keys to a double), but when we approached the front desk, they were very apologetic and gave us the option to be on the […] second or third floor with our room. We especially enjoyed the whirlpool. Again, a very pleasant stay. Read moreGenuine Hotels.com guest review
The staff is great. The rooms are comfortable and I liked the lobby and breakfast. The internet was a little quirky but we got our email. Stayed 3 nights and would definitely recommend this hotel.Genuine Hotels.com guest review
Overall, the quality and whole experience of this hotel was excellent. Supportive staff, incredibly clean environment and great location.Genuine Hotels.com guest review
"Not quite what I thought I ordered..."
I rented this hotel room for 4 days for my Mom and sister who were coming to town for my son's high school graduation. My Mom uses a walker so needed a handicap accessible shower. When I called the hotel and asked if they had a room handicap accessible room available (before booking) they said 'yes'. Unfortunately, while I requested a room with two […] beds they provided a room with one bed. Not exactly what I ordered. Had I known this I would have kept shopping. Read moreGenuine Hotels.com guest review
Desk staff very nice and accomodating. Breakfast had a good variety of foods. Pool & whirlpool very nice. Good locationGenuine Expedia guest review
"Super comfy beds"
The bed was so comfortable I didn't want to get up. I didn't like how the mirror was outside the bathroom, but that's how a lot of hotel rooms are. The receptionist was friendly and the hotel was very clean. The only downside was the confusing road situation right next to the hotel.Genuine Hotels.com guest review
My wife and I like to get away and we were their before, this time the AC was not up to working order and the room was about 710, the temp outside was 78. We told the front desk and they told me they would tell Maintenance the next day? After we left, so I would have to say on a 1 to 10, this time was a 2.5Genuine Hotels.com guest review
It was unacceptable . They put us in a pet room which smelled terrible . I feel all hotels should ask you first before they put you in a pet room. If that would have been my son who is allergic to cats he would have ended up in the hospital.They were booked so couldn't give us another room.Genuine Hotels.com guest review
"Great Price/Good Location"
The short time I was there, nothing could have been better. Clean room, great breakfast.Genuine Hotels.com guest review
we came down to go to the MN horse expo, and stayed in the whirlpool suite. it was a beautiful room; so clean and so comfortable! would definately stay there again!Genuine Hotels.com guest review
"Nice place to stay."
Friendly staff clean room. Up front parking for Seniors. Very quit area. Breakfast was great and even open a little early. Easy to book on line.Genuine Hotels.com guest review
"nice place to stay"
Everything was great except for the last night. Something broke on one of the heating units on the roof that caused an intermittent loud roaring sound. It was on a Sunday and they could not get anyone out to fix it. So me and the wife had had to listen to it all night.. But overall its a nice hotel...VERY CLEAN...we would definitely stay again.Genuine Hotels.com guest review
Very pleasant, nice clean room, would stay again.Genuine Hotels.com guest review
Our experience was fabulous! Every hotel employee we had the pleasure to do business with was pleasant and extremely helpful. Bedding & pillows were superb. The hot breakfast was incredible... lots to choose from, and this is truly a value added service. You will not be disappointed if you choose this hotel. We will be back! Thanks for the incredible […] service! Read moreGenuine Expedia guest review
Helpful and friendly staff. Very reasonably priced for all the amenities offered.Genuine Hotels.com guest review
"Walking distance to Temple of ECK"
The look (outside-inside) of the hotel is very nice. The carpet in our room was not very clean. The included breakfast menu was not very healthy for many reasons: "Brown" bread (usually called "whole-wheat") was exactly that - Brown! No whole wheat but white colored with molasses. Funny looking scrambled (pattie) eggs. Peanut butter was mostly hydrogenated […] oil and sugar. Suggestions: 1) Chanhassen AmericInn is at walking distance from a great Health Food Store... Please do shop there for your breakfast items... or have an agreement with them for good prices. 2) Clean the room carpet, I was afraid of walking barefoot on it! 3) Have someone present "physically" at the reception. Most of the time I was down there, all customers (including myself) had to ring the bell to call someone. 4) All in all, improve on those "simple" points, and I might bring my Rating to 4-5 stars. On a positive note: The complimentary coffee was good, and you had good decaf... keep it up! Read moreGenuine Hotels.com guest review
"Will definitely return"
Staff were exceptional - always pleasant and eager to help. 20 minute drive to Valley Fair or Mall of America. Close to restaurants and shops.Genuine Expedia guest review
Great hotel, great food and restaurant in the same parking lot. Friendly staff and a very good free breakfast. The only issue is the wifi internet has very low signal.Genuine Expedia guest review
"Very nice and clean hotel"
My only complaint about this hotel was that the pillows were very flat and uncomfortable.Genuine Expedia guest review
"Over and Above"
We stayed at the AmericInn in Chanhassen, MN in early June for several days. When we checked out, we forgot our Kindle, but didn't miss it because of our hectic schedule. We received a call on July 12th asking if we had left a Kindle in our room. They had been calling everyone that booked that room since our stay. What wonderful and honest service staff. […] Thank you. Read moreGenuine Hotels.com guest review
very friendly stall, always ready to help and i will go backGenuine Hotels.com guest review
"Convenient place to Emerson factory."
It was nice and comfortable hotel, and very convenient to visit the Emerson office in chanhassen.Genuine Expedia guest review
"OK hotell med forberingspotensiale."
Hotellet ligger i utkanten av Minneapolis, i rolige omgivelser. Gode parkeringsmuligheter. Fint svømmebasseng. Rent og rydding på rommet.Genuine Expedia guest review
Mycket bra. Läget var bra för oss men om man är intresserad av centralare delar av Min/S:t Paul ligger det lite utanför, därav 3:an.Genuine Hotels.com guest review
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