All hotels in Freeport, Maine, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here194 Lower Main St, Freeport, ME, 04032, United States of America, ‏‎855-238-1591
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4.4 / 5Excellent

Score breakdown (from 141 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Best customer service experience at a hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was the friendliest customer service experience I have ever had at a hotel. Note that I travel 8-10 times a year and stay at a variety of hotels. I have always had good luck with Hamptons but this far exceeded any other stsy.
Genuine Hotels.com guest review
4 night trip with friends May 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place, terrific staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was extremely pleasant and knowledgeable. Location is very convenient for shops and restaurants. Everything was great with the exception of the rather noisy heater in our room.
Genuine Hotels.com guest review
2 night trip Apr 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Outstanding!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A++ Rating as I truly enjoyed everything about my stay.
Genuine Hotels.com guest review
2 night business trip Apr 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Very Relaxing Anniversary getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it! Was close to home, but felt as though we were miles away! Would recommend highly!
Genuine Hotels.com guest review
1 night romance trip Feb 19, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Everything was great except for the re-modeling, but that is to be expected.
Genuine Hotels.com guest review
3 night trip Jan 30, 2013
Mike
US
5.0 / 5Outstanding
"Excellent Family Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We just spent 4 days at this hotel and it was a great experience. The hotel itself is not a 5 star hotel but the people there make you feel welcome no matter what and that made our trip. We were 4 families in 4 rooms with many young children running around and making noise. The staff always accommodated our requests with a smile. Nate and Sarah at the front desk were very helpful with local information and directions. We forgot 2 jackets there and Nate was a great help in finding them and shipping them back to us. As for the hotel, it was clean and comfortable with all the little amenities you come to expect from this level of lodging. The breakfast was a little cramped but that was only due to the renovation. I would expect things to be even better after the reno is done.
Genuine Hotels.com guest review
3 night trip Dec 26, 2012
A Traveler
US
5.0 / 5Outstanding
"Exceeded expectations"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice clean and comfortable hotel. Free wi-fi and swimming pool were a great bonus. Breakfast is simple but not great, as per previous comments. Nonetheless, for the price, this hotel was better than I expected and I'll look to stay at a Hampton Inn again.
Genuine Hotels.com guest review
2 night trip Dec 30, 2012
A Traveler
US
3.0 / 5Good
"annoying heater very noisy all nite"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
They were revamping the eating area, so used a bedroom unit for breakfast room. Not great, but understand winter is the time to do this. Most annoying part of stay was heater in our room, as it was so noisy when it went on, it would wake us up during the nite. We reported it in the morning and they said they would send someone to look at it.
Genuine Hotels.com guest review
1 night trip Dec 21, 2012
A Traveler
US
5.0 / 5Outstanding
"Always a great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Hampton Inn Freeport is my hotel of choice each time I go to shop Freeport, ME. It's always clean, great location, on a 5 min drive to the downtown shops. The staff are friendly, helpful and know what's going on in the area. Breakfast has a great hot/cold selection. Wouldn't stay anywhere else.
Genuine Hotels.com guest review
1 night trip Nov 15, 2012
Ann Marie
US
4.0 / 5Excellent
"All Good but Breakfast Service"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a great stay! I would recommend the hotel. The only thing I was pleased with was the food service for breakfast. The first morning they had put oatmeal out that had not cooked at all, just water and oatmeal - not hot. I asked the woman to microwave it for me and she didn't bring it back out for 5 min. (it had boiled over and barely any left in the bowl - only running down the side.) then she said the big pot would be ready in a min. Waited 20 minutes and she brought it out still not cooked. The 3rd morning there was no dark roast coffee available and they didn't seem in a hurry to replace it (at 6:30 AM) So...I would recommend a little training for breakfast people! Otherwise, people were very friendly and rooms were clean and comfortable.
Genuine Hotels.com guest review
3 night business trip Oct 31, 2012
Kim
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
skip the breakfast
Genuine Hotels.com guest review
1 night trip Oct 15, 2012
A Traveler
US
3.0 / 5Good
"good locations"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Average hotel with expections met, however, the rooms were small.
Genuine Hotels.com guest review
2 night trip Oct 7, 2012
J Berg
US
5.0 / 5Outstanding
"Good place to stay in Freeport."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel. Clean, convenient. Close to restaurants and short drive to Freeport stores as well as highway.
Genuine Expedia guest review
Other trip Oct 15, 2012
JD
US
4.0 / 5Excellent
"Hampton Hotel Freeport, Maine"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Conveniently located for Freeport and Portland, Maine. Reasonable price and friendly staff. Would recommend to family and friends.
Genuine Hotels.com guest review
2 night trip Oct 7, 2012
Arnold
US
5.0 / 5Outstanding
"Very Nice Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This Hampton was clean, comfortable and nicely located for our stay. The staff was friendly and helpful. I would definitely stay here again.
Genuine Hotels.com guest review
4 night trip Sep 7, 2012
Jeff
US
5.0 / 5Outstanding
"Great hotel and ideal location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very friendly and willing and able to answer any questions.
Genuine Expedia guest review
Other trip Aug 4, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the staff of the hotel were very gracious and accomodating.
Genuine Hotels.com guest review
1 night family trip Jul 11, 2012
lp
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything we have come to expect from Hampton.
Genuine Hotels.com guest review
3 night family trip Jun 30, 2012
Perry
US
5.0 / 5Outstanding
"It is very good hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have 5 peoples using one room with extra bed , it is ok .hotel is with very frindly service and in good location surrounding for shopping mall and supermarket .
Genuine Hotels.com guest review
2 night trip Jun 29, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Hotel, Awesome Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My boyfriend and I were concerned about finding a nice hotel in a convenient location on our tight, college-student budget!! However, the Hampton Inn in Freeport was just what we were looking for. We were comfortable and very happy in our room for the two nights. The hotel is right across the street from a DELICIOUS restaurant and just a short drive to the main drag of downtown Freeport (where there is plenty of free parking). I would definitely recommend this hotel to anyone interested in staying in the Freeport area.
Genuine Expedia guest review
Other trip Jun 22, 2012
Rachel & Matt
US
4.0 / 5Excellent
"a nice stay in Freeport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed a nice couple of nights at this hotel in late May. The room was very comfortable and clean. In addition, I appreciated the hotel's nice exercise room and its breakfast. The hotel is very close to the Freeport shopping area. I recommend this hotel if you are taking a short visit to Freeport.
Genuine Expedia guest review
Other trip Jun 5, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Very nice person on the desk."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
My husband wasn't feeling well. The lady on the desk offered bottled water and was very nice.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
CA
5.0 / 5Outstanding
"Nice hotel - great location and access to Freeport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were very pleasant on arrival, nice welcome after a long day of travelling. Room was well maintained, very clean and everything worked properly. Plenty of power outlets for charging all your tech. stuff. Bathroom good with excellent water pressure, housekeeping were unobtrusive.
Genuine Expedia guest review
Other trip Oct 18, 2014
Ian
AU
4.0 / 5Excellent
"Sounds between suites"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I was surprised that the sound attenuation between suites was less than one would expect from a brand name hotel. We could hear distinct conversations from the next suite during the night - not a party conversations but regular conversations.Disappointing!!
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2014
A Traveler
CA
5.0 / 5Outstanding
"Best of 4 Hampton / Hilton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
On our trip to new England we stopped at four of this chains hotels this was by far the best the staffs extra effort to attend to all your needs was superb plus the setting of the hotel is nice quiet but fairly close to the town.
Genuine Hotels.com guest review
3 night romance trip Sep 15, 2014
D.Andrews
GB
5.0 / 5Outstanding
"Lovely setting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very New England. Friendly staff. Nice breakfast. Comfy bed. Lovely shower too. Wish we had booked for more than one night.
Genuine Expedia guest review
Other trip Sep 11, 2014
Yvonne
GB
4.0 / 5Excellent
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect way to spend a shopping road trip! We were close to anything we wanted and had a nice comfortable place to relax after a long day!
Genuine Expedia guest review
Other trip Aug 31, 2014
A Traveler
CA
5.0 / 5Outstanding
"Nice hotel, close to shops and restaurants"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place! We were very pleased! Hot breakfast was included and our children loved the pool. Grocery store was right next door.
Genuine Expedia guest review
Other trip Jul 9, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, great stay!!!!!
Genuine Hotels.com guest review
1 night trip May 30, 2014
A Traveler
CA
4.0 / 5Excellent
"It was a relaxing, enjoyable visit."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was a wonderful time for my mother and I. We were there for a Mother's Day visit and our hotel stay was fantastic! We always enjoy our stay and LOVE your facility! Look forward to our return.
Genuine Expedia guest review
Other trip May 17, 2014
A Traveler
CA
5.0 / 5Outstanding
"Very nice hotel with wonderful staff!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very warm and hospitable staff.
Genuine Expedia guest review
Other trip Dec 2, 2013
A Traveler
CA
5.0 / 5Outstanding
"Shop till we drop"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The check in was amazing. Both staff members were very friendly and accommodating, They genuinely wanted to help us with any thing we needed. Extra towels were delivered to our room as soon as we asked for them. Room was clean, quiet and comfortable. We have stayed at this same location for the past 4 November 'girls shopping' trips. We don't even look elsewhere. 5 minute drive to the Freeport shops and great little Italina/greek restaurant right across the street. What else can you ask for!!
Genuine Hotels.com guest review
1 night trip Nov 14, 2013
Ann Marie
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Front desk staff were excellent
Genuine Hotels.com guest review
1 night trip Nov 10, 2013
A Traveler
CA
3.0 / 5Good
"close to shopping area"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
could not find my reservation told me it was expdia who did not make the reservation, gave us smoking room was not very pleasent, was her mistake, my reservation was in the computer. could not admit it was her mistake
Genuine Expedia guest review
Other trip Oct 14, 2013
A Traveler
CA
4.0 / 5Excellent
"Great breakfast.Convenient location.A bit tired."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Carpets worn and dirty and need replacement soon.A general cleanup is recommended.Would stay there again and recommend for short stays.
Genuine Expedia guest review
Other trip Sep 7, 2013
Jim
CA
5.0 / 5Outstanding
"easy to locate of highway 295"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Check in was fast and friendly. Fresh cookies were available at 6 o'clock and they were delicious
Genuine Expedia guest review
Other trip Aug 23, 2013
Hal
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent and staff was top of the line. Would stay there again!
Genuine Hotels.com guest review
2 night trip Aug 19, 2013
Darlene
CA
5.0 / 5Outstanding
"Great hotel for stopover"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location and price for family good restaurant across the road excellent breakfast
Genuine Expedia guest review
Other trip Jul 12, 2013
Iain
GB
5.0 / 5Outstanding
"Amazing hotel to stay in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was fantastic and didn't want to leave. A very warm friendly welcome and staff couldn't do enough for us. Had a 3 night stay in June and hotel was very well maintained and decorated. pool was great. Plenty of restaurants and shops nearby. Best reasonable priced hotel I have ever stayed in and would highly recommend.
Genuine Hotels.com guest review
3 night family trip Jun 24, 2013
chris
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good hotel. Very helpful staff.
Genuine Hotels.com guest review
3 night family trip Jun 21, 2013
Steve
CA
4.0 / 5Excellent
"Not worth the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Needs a lot of updating. Rate per night does not match hotel. $150.00 at Hilton in Bangor many times better for the price. I understand this is Freeport and hotels jack prices due to tourists, but a more reasonable price would make me return, otherwise not worth the money. Breakfast was good. Lots of fruit, yogurt, oatmeal, cereal, waffles, juices,etc... Close to shopping
Genuine Expedia guest review
Other trip May 21, 2013
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great service. Full breakfast included. Swimming pool all to ourselves!
Genuine Hotels.com guest review
1 night trip May 1, 2013
A Traveler
CA
4.0 / 5Excellent
"A must if you are in the Freeport area"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a really pleasing experience, I have already recommended the hotel to friends. When next in Freeport we will most definitely stay at this hotel, the staff were incredibly helpful and value for money it could not have been better.
Genuine Expedia guest review
Other trip May 6, 2013
The Andersons
CA
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, comfortable & friendly. Good little gym. Supermarket next door. 2nd stay and wouldn't hesitate to return
Genuine Expedia guest review
Other trip Apr 24, 2013
A Traveler
GB
5.0 / 5Outstanding
"If in Freeport, this is where you should stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Close enough to Freeport Famous Amenities (think, LL Bean - Warehouse Stores, and a variety of restaurants). A decent hot buffet breakfast - a bonus to the extended staying guests like I was. No complaints on the service.
Genuine Hotels.com guest review
5 night trip Apr 1, 2013
Jim
CA
3.0 / 5Good
"First time stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Room a little small for family of 5. Some family members found beds to be too soft. Staff very friendly and helpful.
Genuine Expedia guest review
Other trip Mar 17, 2013
A Traveler
CA
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Second time at this hotel and the experience was great once more. Will return. Excellent location and warmest pool that we have ever seen!
Genuine Expedia guest review
Response by Hampton Inn Freeport/Brunswick
I just wanted to say thanks for sharing feedback on your recent stay here at our hotel! Return guest such as yourselves are very important to us. We hope you’ll stay with us again should your travels bring you back to our area. Yours in Hamptonality, Nate Blair Front Desk Manager Hampton Inn Freeport, ME
Other trip Mar 9, 2013
Pierre
CA
5.0 / 5Outstanding
"Hampton Inn Freeport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean rooms, quiet, friendly and helpful staff. Highly recommend this hotel
Genuine Expedia guest review
Response by Hampton Inn Freeport/Brunswick
Hello there from the team at the Hampton Inn Freeport! We are glad you stayed with us an hope to have you back on any future trips you take to Freeport! Yours in Hamptonality, Nate Blair Front Desk Manager Hampton Inn Freeport/Brunswick
Other trip Mar 7, 2013
A Traveler
CA
4.0 / 5Excellent
"Perfect location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I thoroughly enjoyed my three night stay at the Hampton Inn. The staff were friendly and helpful and the room was very comfortable. The location is excellent for the outlet shopping in Freeport but also very convenient to the Maine Mall. I will definitely stay here again and I strongly recommend it.
Genuine Hotels.com guest review
Other trip Sep 30, 2012
Elena
CA
4.0 / 5Excellent
"Very good/convenient"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Excellent staff, cleanliness and location. Furnishings in room were somewhat shabby.
Genuine Hotels.com guest review
Trip with friends Sep 30, 2012
Barb
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews