"Affordable but unclean"
The front desk staff was friendly. As far as free breakfasts go, this one was pretty good with eggs and potatoes. On the other hand, the ac unit was coated with dust, there was a cigarette burn hole in my comforter, a spider in my bed-sheets, another spider at the head of the bed, the room was supposed to be smoke-free but smelled of smoke, the bathroom […] light burned out, and the glass desk was greasy and disgusting. It was an unpleasant experience overall and next time I'll spend a little more for a cleaner room. Read moreGenuine Hotels.com guest review
"Breakfast was great, but service was poor."
Beds were good, but cleanning staff did not do more than make beds and place fresh towels. Sheets were not changed in six days, nor were the counters wiped, or cleaned. Very disappointed.Genuine Hotels.com guest review
"Not so bad"
Yeah, it's a little dated, but the price is good, the location is very near the interstate and the breakfast was a pleasant surprise. Staff was cordial and helpful, but my needs were few. Seemed full both nights I was there, so others must see it as a reasonable place to stay. If you're looking for the Ritz, go elsewhere and pay triple. If you're just […] looking for a place to sleep, this is a good deal. Read moreGenuine Hotels.com guest review
"Non-smoking room reeked of smoke!"
Our hotel room, which was designated non smoking reeked of smoke! We had to air out the rooms for over 1 hr every night to make it bearable, but it didn't remove the smell. The bathroom was small and overall cleanliness was okay. It had pretty good breakfast, location, amenities, etc weren't bad but the room smell ruined it for us. They also had a weird […] layout... the stairs were inside stairs that you could only access through a door, but the room doors were outside, like at a motel. So that didn't make any sense, and of course there was no elevator. One thing we did like, is that in the lobby, there were plenty of brochures and coupons for some touristy things to do. To summarize, hotel was average, not as nice as some other Quality Inn's, rooms weren't bad but a bit cramped, and the room smelled like smoke. I wouldn't stay there again. Read moreGenuine Hotels.com guest review
This is one of the poorer Quality Inns I have stayed in. Both inside/outside need a lot of work.The personnel were very accommodating to our requests. The morning front desk clerk had no idea when I asked for directions to historic sites. Breakfast was adequate. I received what I paid for, but if I return, I will not stay there again.Genuine Hotels.com guest review
Enjoyed my stay very nicely, will definately book a room with your hotel in the future.Genuine Hotels.com guest review
"convenient to the T"
Very comfortable and extremely reasonable rates. Very friendly staff!Genuine Hotels.com guest review
The hotel was very dirty. The soap scum on the shower was clearly visible. And the drain needed a good unclogging. For a Quality Inn I would have expected a higher quality room. Overall the to was gross with an outdated and partially broken TV.Genuine Hotels.com guest review
It was fine.Genuine Hotels.com guest review
We ended up switching rooms (couldn't change hotels unfortunately, since we had reserved online). First room was next door to room definitely being used as an apartment. Lots of toys/bikes outside of room. Strange cooking smells in hallways. We were very disappointed. Hotel is getting rundown, for sure. Breakfast the next morning was fine though, […] with good variety. Read moreGenuine Hotels.com guest review
"Do Not recommend"
I Was Not Pleased With This Hotel. It Was Easy To Get To, That's The Best I Can Say About It. The Carpets Were Dirty, The Walls Were Banged Up, The Sink And Tub Were Stained And Chipped And Gross. The Parking Made Me Nervous Because It Was Not Well Lit. I Worried My Car Would Be Vandalized To Be Honest. I Only Paid $100, So I Wasn't Expecting The Ritz. […] But This Place Was Horrible On Every Level. Read moreGenuine Expedia guest review
"Not Too Bad . . ."
If all you need is a bed and a bath, you're fine. Room was OK, somewhat dated furniture and bathroom shower was not 100%.Genuine Expedia guest review
"Convienrent location if your desperate...."
Motel.....some updates but bathroom and general feeling was yuck!Genuine Expedia guest review
"Meets our needs"
Great hotel for a short drive to Alewive subway stop and into Boston. Great price too.!Genuine Hotels.com guest review
This hotel was okay but the pillows was the best, still can't find out who makes them so I can buy some. Also the breakfast is very good, but it is an older hotel needs updating. I will stay again since my son goes to school in Beford Ma and sometimes we get out late of school functions.Genuine Hotels.com guest review
"The breakfast was good"
The mini-fridge made a surprisingly loud grinding sound, so I unplugged it for the length of my stay. The TV set power button was broken, pushed through into its' housing. The heater blower was quite noisy, but made for white noise in order to sleep well if it was set to be on constantly. Sheets & pillows were clean and comfy. Bedspread was sort of […] ugly. shower was nice; coffee pot worked. The buffet spread for continental breakfast was quite a nice surprise with good selection. You can only depart from the hotel going one-way, and you have to travel a bit in order to turn around in a local neighborhood situation if you want to go the other way. Read moreGenuine Expedia guest review
The desk staff was poor. New man took care of us. Tried hard but was constantly answering the phone handling conplaints. The room had the rug cleaned and it was still damp. people were living in the area where our room was located. There was trash on the walk way when we arrived whille we were there andd when we left. the staff at the disk when we left […] was not up to speed. There were also handling complaints, one of which was ours. The eating area had kids of the employee in eating with there back packs on with very little supervision on what they were eating and throwing away. We received a letter from a tour director afters we left the hotel and got a phone call about it. When I called the person who called was no longer working there and no one knows anything about out letter. We have been home a month and still no information about the letter. The wall and doors wer so dirty one did not want to touch them . There were food sopts on the wall that were obvious but not cleand up. The towel my wife cleaned the 2 doors with were filthy, black,old dirt. Read moreGenuine Expedia guest review
"Expensive not great value for the money"
OK, but not great. For $99 a night I though it was very expensive for the amenities it lacked. It was hard to get to, the street it is on is very busy and the first night I sat at the intersection for 5 minutes before I could get into the parking lot.Genuine Hotels.com guest review
"Good budget hotel in safe area"
Staffs were friendly. Wi-Fi was working very well in my room. Breakfast was generous (I enjoyed baking waffle every morning). Soap in the room was big and easy to use, while most of hotels offer smaller one. Printer at lobby was out of order but staffs were willing to accept request to print via e-mail.Genuine Expedia guest review
I found everything to be as I expected the room was clean, the bed was comfortable & everyone was friendly & helpfulGenuine Hotels.com guest review
"Excellent Local...close to major highways and Bost"
Great experience, outstanding breakfast!Genuine Expedia guest review
This was a dirty motel that should have cost half the price. The only positive was a free pass to the Boston Sports Club across the street in exchange for an on-site fitness roomGenuine Hotels.com guest review
"Close to sightseeing"
The clerk at the desk who's name was Mike, was wonderful! We booked this at the last minute through Hotels.com two says before the world series was to start. The rooms are very worn for the price you pay to stay there but the breakfast was great! There's a good mexican restaurant right next door. Probably wouldn't stay there again but it fit our needs […] at the last minute. Read moreGenuine Hotels.com guest review
My stay was horrible - in all my years as a business professional I must say that it was the dirtiest room that I have ever stayed in. I requested a non-smoking room and it smelled of a tavern. I am allergic to smoke and had to sleep in the room. The hotel was booked so no other rooms were available. The bed was so dirty that I laid towels down and […] slept on towels. I had no choice because my business meeting was scheduled early in the morninng. I will not use your service again and will share my story with others. Read moreGenuine Hotels.com guest review
"Was perfect for what I needed for the night"
It was a nice room, very comfortable bed. Bathroom a bit outdated but clean. Good breakfast too.Genuine Hotels.com guest review
"Fly, Hair in sink, Stains on Sheets"
There was a fly in my room both days even after my room was cleaned by House Keeping...The last night of my stay after being gone all day since the morning (After House Keeping Came), there was a long straight brown hair in the sink. Was not my hair and it wasn't there the day before. I know it was not my hair because I am an african american with dreadlocks, […] if my hair were to shred it would have been curly. Also i pulled back the sheets on the both beds, both comforters had stains on the underside. The TVs are out of date and the refrigerator was loud. Read moreGenuine Expedia guest review
"easy access to boston"
no extra bed , no blanket I was uncomfortable but breakfast was good.Genuine Expedia guest review
good.Genuine Hotels.com guest review
Stayed in Room 3226. The Lobby is fine, dining areas are nice. Food quality is average, hardboiled eggs are a plus. The room's fire alarm is non operational and only the base plug is present; the actual alarm is missing. The TV's remote was malfunctioning; when pressing "Power button" the TV would turn on and off in one action. If it stayed on, and […] the "Up volume" button was pressed the TV would shut off. Otherwise the hotel is comfortable, the amenities are more than adequate and I will have no problems returning to this facility in the future. Read moreGenuine Hotels.com guest review
"A Room with a Smell"
The room had an offensive odor to it. I paid for a business room but that was not what I was given.Genuine Expedia guest review
Basically meeting expectation. Good Breakfast. Room cleanliness and condition could be improved.Genuine Hotels.com guest review
The hotel staff was very courteous and friendly. Our room was very clean. The air conditioner was on and the refrigerator turned on and running when we arrived. The bed was very comfortable. The continental breakfast was very good with a spacious dining area.Genuine Expedia guest review
"Excellent value for the Boston area"
Our room was very nice and the hotel was very convenient for an event we were attending in Lexington, Mass. The information for the hotel should provide some instruction of how to access the hotel when driving west on Bedford St.Genuine Hotels.com guest review
"Nice hotel, needed some maintenance"
Our air conditioner was loud and the TV kept crackling, which we didn't complain about until we left. Continental breakfast was good, location convenient, bed comfortable, staff were friendly.Genuine Hotels.com guest review
"was bad experience"
stayed for one night..it was expensive and the room condition was really bad.Genuine Expedia guest review
We went to Concord and walked along Battle Road toward Lexington.Genuine Expedia guest review
"Right off I95"
The room was nice It was clean but older The breakfast was on time everyday Nice choices The night crew was ok The day crew right onGenuine Hotels.com guest review
Average but price is not extravagantGenuine Hotels.com guest review
"One of the best deals in the Lexington area!!"
The location is the reason we have continued to come back to Quality Inn Lexington, but we will now be coming back for the much improved 'quality of service'! The efforts for improvement really show! The breakfast was very impressive and so good. All of the staff we came in contact with were more than friendly and helpful. I won't hesitate to recommend […] or book here again, The continued superb effort with renovation and upkeep will surely continue to payoff. Read moreGenuine Hotels.com guest review
"Average hotel close to freeway"
First the hotel staff gave us a smoker room without telling us up front. I had to go back and ask for a non smoker room. The staffer acted as it was my fault for booking the room through a third party. Eventually he exchanged us for a non-smoker room. Everything else is ok. The bed and pillow were comfortable which is really the only plus sign. Also […] the hotel does not have elevator so if you have luggages it can be a problem to drag them up stair. Read moreGenuine Expedia guest review
"Worst experience at any hotel"
Incompetant front desk, paid for my room a week in advance and they still managed to charge me $800 for a room that only cost me $210 for 2 nights! On top of that after checking out someone in France was charging at will. My advice! Find somewhere else to stayGenuine Hotels.com guest review
As expected - room was clean and comfortable - and the included breakfast was well worth it! Lots of nearby things to do. Pool was an extra added bonus as is the free wifi and wired internet. I will need to be back in this area again and will look to stay here if they have the room :-)Genuine Hotels.com guest review
"Excellent guest service!"
Had a very good experience at this hotel. The person that checked us in was very personable and professional and the hotel general manager stopped by to introduce himself and make sure that everything was okay in our room. The room was very clean and comfortable. Breakfast was amazing...lots of choices and a nice dining room! It's definitely an older […] hotel but the location is convenient and the price is right. We would stay there again! Read moreGenuine Hotels.com guest review
Because my wife smokes, we asked for a smoking room. Boy, were we surprsed by the poor quality of the room. Most of the furniture in the room was broken or damaged. The drain in the bath tub drained so very slowly that a long shower meant that the tub would overflow. We asked the management to fix it, but they never seemed to get around to it However, […] for the price we paid ($99/night) we really should not complain!!! The location was great, right off of I-93 and very convenient to everything. Read moreGenuine Expedia guest review
"So not worth it"
Paid for a suite and got a standard room despite their insistence otherwise. Pool area was dingy and the hot tub was out of order(not mentioned when I booked)...I'd like to say it had recently broke BUT the 3 sheets of plywood that covered over it were warping down into it indicating the wood had been there for quite some time, I'd also be inclined […] to think this would be a safety issue but apparently, the property manager thought it would be safe, especially for the kids staying there. Rooms were clean but in a bit of disrepair(cracked ceilings, peeled paint, stains on the wall)...free breakfast was the highlight of the stay, the food was good, many choices and they kept everything stocked however, that doesn't make up for the problems with this property. The only thing good about the location was its proximity to I-95, aside from that, it was at least a mile or more to any type of civilization as far as getting a meal, gas or any type of shopping at all. Margarita's restaurant located at the property (not owned or operated by the hotel) was first rate though. The staff was friendly enough at first but that quickly turned into indifference when I asked about getting the wrong room. The other staff members I came in contact with (housekeeping, breakfast staff etc.) were fantastic, very professional, extremely helpful and friendly. Cons well outweigh the Pros and I won't stay here again nor would I recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
The room suppose to be nonsmokers but I kept waking up to the smell of cigarettes in the bed . The rugs were in need of cleaning threwout the hotel. I will not go back.Genuine Hotels.com guest review
"Average - acceptable"
Place was average. Clean. You could hear the people above you but it wasbt loud. Breakfast offerings were standard coffee tea cold cereal and toaster offerings. Hard to fibd the entrance to the hotel - they really should have a sign. Acceptable for a nights stayGenuine Hotels.com guest review
We only stayed for one night to check out a couple of colleges in the area. The check-in was easy. We were on the second floor and there is no elevator, however, so it was a pain dragging all of our luggage upstairs. The room smelled musty but it quickly went away after turning on the air conditioning. The beds were comfortable, but the shower would […] not drain. Breakfast was much better than expected with plenty of hot choices. Overall it wasn't bad for the price. Read moreGenuine Expedia guest review
"You get what you pay for"
This is a convenient cheap hotel when you have multiple points in and around Boston to visit and you want to be in middle of all them to avoid too much drivingGenuine Hotels.com guest review
"A bit far from Boston"
I would not recommend it. They initially have us a room that had been used for smoking. We insisted on change of room but were given a room whose drains were clogged. We had to call twice to fix it.Genuine Expedia guest review
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