"good place to stay"
Have stayed here many times. Always a good experience.Genuine Hotels.com guest review
"It was ok"
The issue we had was between Hotels.com and Holiday Inn - when we arrived they had no record of our reservation, even though we had already paid the bill in full. After 15 minutes we were able to resolve the issue with Hotels.com calling the front desk - but it could have been a disaster if they didn't happen to have open rooms. I don't know who was […] at fault. Hotels.com did give us a partial credit for one night with Hotels.com. The hotel itself was fine for a couple of nights. It is not convenient to public transportation but they do have free parking which is a plus. The only problem was that there were limited spaces and when we got back late one night there was one space where the two adjoining spaces had cars parked so tight it took 5 minutes to squeeze in - but it was the only option. The hotel is a little worn - one of the door hinges fell out of the bathroom door when I closed and then the door would only open about a foot. If I were a large person - I would not have been able to get out. It was 6am - so when I called the front desk they said no one from maintenance was in yet and could I wait. We were on our way out - so it didn't pose a huge problem. Read moreGenuine Hotels.com guest review
Wonderful staff and great breakfast. Hardly a minute walk away from green line (Lechmere).Genuine Hotels.com guest review
Hotel was small but great value -- free parking and wifi was incredible bonus. Slightly too far for walking to Boston but close to Cambridge sites.Genuine Hotels.com guest review
"Reasonable and Reliable"
Price and convenience was main factor. Visiting our two children who go to college in Boston. Looking for breakfast and parking included.Genuine Hotels.com guest review
"It very nice"
I like itGenuine Hotels.com guest review
"Definately stay there again!"
I have zero negative comments. Staff was courteous and friendly, room was clean, breakfast was great. Plenty of parking, museum of science was a 10 minute walk. the td garden was a fifteen minute walk, but the train station was one block from the hotel. Shopping mall next door. Dunkin donuts nearby. McDonald's right there. Will definately stay there […] again. Neighborhood is not sketchy at all! Read moreGenuine Hotels.com guest review
Clean and comfortable room. Very helpful and friendly women at the front desk.Genuine Hotels.com guest review
"Night in Boston with the B's"
Very comfortable and close to the Garden.Genuine Hotels.com guest review
"A great deal for what is given"
The room was large and clean. The bed was slightly hard but mine at home is extra soft so it's tough to compare. The breakfast buffet is much nicer than expected for what we paid. Free on site parking and a .3 mile walk to public transportation to get into the heart of Boston. The blocks around the hotel don't have much to do but everything is within […] 15-20 minutes via bus or car. I'd happily stay here again. The staff was great! Read moreGenuine Hotels.com guest review
"Excellent stay in Cambridge"
I stayed here after getting stranded during the Blizzard of 2015, was impressed by the professionalism and courtesy the staff showed even in the middle of the crisis. The room was clean, ready early and well-served. I would most certainly stay here again if I was in the Cambridge vicinity.Genuine Expedia guest review
Response by Holiday Inn Express Hotel and Suites Cambridge Dear Stephen - We are sorry that you were stuck during the storm but very happy to have had you as a guest such a big snow event. Thank you for letting us know how valuable our staff was to you and others this week and we look forward to having you as a guest again in the future.
We were there for a concert at td garden. We got to the hotel about an hour early and because our rooms weren't ready yet they upgraded us to a suite! The front desk staff were very friendly and even directed us to the train to get to the garden. Complimentary breakfast had a variety of selections. The rooms were very clean. The only complaint I have […] was the location is a little sketchy and that's probably because we are very rural people but the hotel seemed secure enough! Read moreGenuine Hotels.com guest review
Staff was very friendly and helpful with any requestGenuine Hotels.com guest review
The room was spacious and clean. We were able to quickly find a parking spot. The hotel was located very close to the T.Genuine Expedia guest review
Room is very comfortable. Sofa, Chair, Computer desk, Power outlets anywhere, led read lights on bed headboard, nice pillows for great sleeping experience. Very clean. If there are USB outlets then will be perfect.Genuine Expedia guest review
"Good value in Cambridge MA."
Good value and reasonably close to Harvard Square area. Could use more parking space.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel and Suites Cambridge Dear Reinhold - Thank you for choosing to stay with us during your recent stay and we are happy that you found our location so helpful being close to Harvard. We look forward to having you as guest again in the future.
All the staff was extremely educated and friendly. They would go out of their way to help me with directions and always answered my questions in regards to local attractions.Genuine Hotels.com guest review
"Convenient Place to Stay in the Boston Area"
Overall, our experience at this hotel was great. The staff was extremely helpful and friendly, and the room was quiet and comfortable. It is located near the bus/subway station, but in a fairly calm and quiet part of town. The on-site parking is convenient as well (the spaces are fairly small). All in all, my fiance and I enjoyed our stay here.Genuine Expedia guest review
"Some good, some frustrating aspects"
Because of price and convenient access to public transit, this hotel is good for no-frills, low-budget business travel, but probably not for families of young kids or a romantic getawayGenuine Expedia guest review
Response by Holiday Inn Express Hotel and Suites Cambridge Thank you for your comments. We are sorry that you did not fully enjoy your stay with us and wish you safe travels in the future.
"Nice hotel, good location, close to Harvard& MIT"
The hotel is good overall, we stayed there for 4 nights, good beds, clean, clean bath, had fridge and microwave, the location is great if you wanna reach out to Harvard Sq, Harvard University, MIT, they're all in 10-12 minutes drive Breakfast was good, a normal continental breakfast, but the area was clean, the staff were nice, and the have a reasonable […] variety of food for breakfast :) Read moreGenuine Expedia guest review
Response by Holiday Inn Express Hotel and Suites Cambridge Dear Ali - We agree with your comments and thank you for sharing how much you enjoyed your stay with us. Our location is perfect as guests utilize our hotel as a place to stay when visiting Boston, MIT and Harvard and we are so happy that our hotel worked for your travels. Thank you for choosing us and we hope to see you again soon.
"Good management, very flexible"
They let us leave our car there the whole next day after our stay as Boston has no parking. Holiday inn always puts outGenuine Expedia guest review
Response by Holiday Inn Express Hotel and Suites Cambridge Thank you for choosing our location as we are very close to Boston. Please visit us again in the future.
Hotel had potential to be good with free parking, free wifi and breakfast included. Breakfast was good, hotel room pleasant but heating hard to adjust, was blowing cool air and very noisy. Parking spaces very narrow and hard to find a space. Worst of all, no hot water in the morning so no shower before we left! This class of hotel should have been […] better. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel and Suites Cambridge We are very sorry that you were one of the few guests who experienced our water system repair on the day you mentioned. Unfortunately, this was a necessary repair for the building and we appreciate your patience. Thank you for choosing our location and we hope to have you as a guest again.
"Perfectly fine. Watch out for rooms near elevators"
Everything was adequate and easy. I had a room adjacent to the elevators. They were noisy and somewhat annoying—but no big deal really.Genuine Expedia guest review
"Great hotel for the value"
This is a GREAT hotel. Room was amazing, and wifi, breakfast, and parking were all free. T station is a 5 minute walk away. Neighborhood isn't the best, but the hotel itself makes up for it. Great value for room, amenities, and location (closeness to Boston).Genuine Hotels.com guest review
"Great location, good breakfast, very nice staff."
This hotel was in the perfect spot for our needs....the free parking was essential. The breakfast was amazing and really good.....everyday was a bit different, which was nice because we stayed 6 days. The only thing they need to improve is the OJ.Genuine Hotels.com guest review
"Very comfortable hotel"
At the moment we arrived being received with a big smile, nice orange cold water, coffe and apples to have at any time made us feel that we´ve made the right choice. Room very comfortable, with everything we needed, wifi,TV, coffe maker, fridge, microwave and the right temperature was awesome. Getting around was very easy, with the T station 2 blocks […] away, and very near the hotel, the Museum of Science, Cambridge Side Galleria Mall, supermarket, etc. Read moreGenuine Expedia guest review
Breakfast is good. Front desk are patient. With WIFI. Beds are comfortable.Genuine Expedia guest review
"It was just ok."
The hotel was ok. All of the furnishings were very modern and eye appealing. But there were a few little things in the hotel that kind of turned me off. One being the bathroom in our room tiny the door hit the shower curtain rod. The shower dial was broken so it continuously turned and it was hard to find the correct temperature also the drain plug […] didn't work so I couldn't give my kids a bath. The box spring cover on the beds were torn and there was no hair dryer. All in all we had a pleasant stay. (We only stayed one night) Read moreGenuine Expedia guest review
Great stay, close walk to train station. Clean rooms & friendly staff.Genuine Expedia guest review
"Nice hotel relatively close to T station"
The room was clean and spacious. The T station was about 5-10 walk, which was very convenient going to downtown Boston. There is a mall and a supermarket in walking distance. The hotel had a decent breakfast.Genuine Expedia guest review
"Great Stay at the Holiday Inn Express(Cambridge)"
My husband and I stayed at the Holiday Inn Express in Cambridge for a Christmas getaway. I chose this location because it was very close to Boston, but away enough to get a break from all the hustle and bustle. The hotel staff were all very nice and always ready to see to our needs. Our room and the hotel itself were extremely clean. There are lots […] of local, great places to eat in short walking distance. The hotel is in a pretty good neighborhood in Cambridge and we felt safe walking around the little streets, even at night. If you are looking to take the public transportation system into Boston from this location, there is a station less than 5 minutes walking time from the hotel. We took advantage of this, as well as driving around Boston and using some of the parking garages. Overall we were very satisfied with our stay and would probably stay here again if we take a trip to Boston someday. Read moreGenuine Hotels.com guest review
Clean, convenient and a good value. The free breaklfast is impressive, too.Genuine Expedia guest review
it has a good location, and provide clean rooms and good internet service.Genuine Expedia guest review
Response by Holiday Inn Express Hotel and Suites Cambridge Thank you choosing to stay with us this holiday season and we thank you for your comments. Please come back and visit us again soon and Happy Holidays.
"Very close to T. Super comfy bed."
Fantastic front desk staff...very friendly and helpful on Sunday night while checking in (I wish I remembered the names of the young man and woman who were at the desk). Nice room. Great linens and pillows. Only complaint would be the super low water pressure in the shower! We were in room 715. Definitely ask for upper floors to avoid street noise.Genuine Expedia guest review
Response by Holiday Inn Express Hotel and Suites Cambridge Dear Jen - We appreciate your kind words about our hotel and specifically for our front desk team. Our employees work very hard to ensure that all of our guests enjoy their time with us. We look forward to seeing you again soon and Happy Holidays!
"Good Not Great."
Good hotel in a convenient location. Close to train terminal and MIT. The neighborhood is definitely not as bad as some other reviews say. There is a nice restaurant and shopping area only a few blocks away. Great food within walking distance. Hotel itself is small. No real lobby area for sitting. No bar. No restaurant onsite or room service. Breakfast […] is decent. WiFi signal is strong. Staff was pleasant and helpful in finding a good place to eat locally. All in all was a decent value. I paid roughly $120/night. Would be a better bargain at about $95/per night. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel and Suites Cambridge Dear Robert - Thank you for choosing to stay with us recently while in Cambridge. We appreciate your kind words about our hotel, though some of the amenities you mentioned (bar and restaurant) are more often found in full service Holiday Inns and not Express hotels. We wish you Happy Holidays and hope to see you again on a future visit.
"Good hotel with very convenient breakfast"
Nice experience, good confortable room and beds. Nice breakfast.Genuine Expedia guest review
"weekend in Cambridge MA."
Hotel is in developing neighborhood, close to downtown Boston via car or subway. Hotel staff was wonderful and extremely helpful with knowledge of area. Our room was on top floor with a view of downtown Boston and we were 5 minutes from MIT where we were attending a swim invitational. Free standard hot breakfast to get you going is a plus. Cambridge […] is a beautiful and vibrant community. Read moreGenuine Hotels.com guest review
"Larege room and good breakfast"
Room size was large and free break fast was good. Specialy automade pancake matchen was great.Genuine Expedia guest review
"Excellent basic accommodation with free parking."
Excellent, basic accommodation which is unusual in the area for having free parking, just a few miles from Back Bay, Beacon Hill, down town, MIT and Harvard. The neighborhood is not attractive, but this is not why you stay here. Staff is friendly, polite and highly professional. Rooms are sufficiently comfortable for longer stays. A very basic breakfast […] is provided. Read moreGenuine Hotels.com guest review
"Great place to stay, sketchy neighborhood"
The staff was very friendly and the manager was on top of everything- even offering to move his car, so we could park in the small lot. The hotel was small, but was very clean and nicely decorated, including the room. I would highly recommend this place and would stay there again myself. The neighborhood is a bit sketchy, but no significant amount of […] police sirens to think it wan't safe. Well worth a stay for the price, free parking, and a very close T stop. Read moreGenuine Hotels.com guest review
"A great hotel to stay if you drive"
The hotel provides free parking, breakfirst, and WiFi, very clean room and very convenient location. Only one elevator available that you have to wait longer time to your room.Genuine Hotels.com guest review
Very good location. Just two blocks from the T and a nice neighborhood near by.Genuine Expedia guest review
Nice, affordable hotel in Boston. It's within walking distance to train and bus station....you can get anywhere in the city from there. Staff helpful with directions and transportation suggestions.Genuine Expedia guest review
"Nice, but a little noisy"
Great location. 3 min walk to bus/train station. 15 min walk to TD Garden. Jimmie at the front desk was great. Helped us with bus and train info. Very friendly guy. Bus ride to Harvard Square was 15 mins. Because its right on a main street, traffic noise was a little problem. Breakfast was pretty good. Overall, its a good, convienent place to stay.Genuine Hotels.com guest review
"Overpriced, nothing hotel"
Rude staff, awful pillows, unclean bathroom, cramped breakfast area with bad food.Genuine Expedia guest review
"Place to Rest Your Head"
Several issues. Shower head was damaged and they never fixed after 2 requests. I bought a new one that I traded out every morning. Also, parking is not all on site; when full you must park across busy street next to a gas station.But if the hotel is not the focus of your stay, it is sufficient as a place to rest your head.Genuine Hotels.com guest review
"Close to everything we wanted to see and do"
Excellent location, close to the subway. No complaints,Genuine Hotels.com guest review
This was a great hotel. It was easy to find and close to a T station. Yes the neighboorhood is not super nice but its not scary. The room was clean, the beds were great, and the bathroom was nice. The complimentary breakfast was awesome! I was very impressed! I would definately stay there again.Genuine Hotels.com guest review
"Go Holiday Inn, skip the Hampton"
Don't even consider the Hampton inn down the street. Holiday inn is less expensive and recently renovated with fridge/microwave in the rooms and much cleaner/newer feel. Best stay for your dollar in Cambridge.Genuine Expedia guest review
"Eh, it's ok"
We stayed one night - to catch a flight the next morning. Pro's - close to airport. (If you disregard all the road work going on - which has nothing to do with the hotel.) Room was clean. Con's - LIMITED parking at the hotel. They have an abandoned parking lot across a busy strip for additional parking. We lucked out and got the last spot at the hotel […] - however, everyone behind us had to go across the street. I remember thinking I'm SO glad I'm not them. No pool - although this is mentioned if you read the amenity list before booking. The soda/water machine was broken. I had to go to the front desk to buy a water bottle out of there "store". Where the water bottle was double the price of the machine. All and all - it's good for an over night stay. It's good for adults catching a flight. I wouldn't recommend it for a family who is staying longer than one night. Read moreGenuine Expedia guest review
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