"Not up to snuff"
Very handy from the airport, but over priced due to being quite dated and the room was not very clean. Good beds and pillows though.Genuine Hotels.com guest review
Very convenient to the airport. Had an early morning fight and wanted to be as close to the airport as possible.Genuine Hotels.com guest review
"Close to Logan"
Stayed overnight prior to our early morning flight. Can't beat the convenience of the location to Logan. Beds were not that comfortable but were decent enough. Restaurant in hotel was not very good. Overall it got the job done.Genuine Hotels.com guest review
we booked last minute for a stay before a thanksgiving morning flight during a storm. Staff was so hospitable and friendly. We felt right at homeGenuine Hotels.com guest review
"Sleepless in Boston."
Love the convenience of being close to public transportation. It was our first time being in Boston and really enjoyed being a tourist. Met some great people giving us great advices on places to go and see. Thank you Boston for making it pleasant and real!! :)Genuine Hotels.com guest review
Only one night, upon arrival had a simple question about parking arrangements and fees and the service rep at the desk appeared irritated at the question, almost annoyed that I would ask. Slapped the room keys on the counter in front of me with a brusk "enjoy your stay". Needed a severe attitude adjustment. Maybe a drink. Maybe lots of drinks.Genuine Hotels.com guest review
"So average and less"
Pretty average in most areas. No room service breakfast & very poor housekeeping - red mold growing on bathroom tile!Genuine Hotels.com guest review
"Overnight at the Hilton"
Very unfriendly, surly, non-smiling reception by a young Asian man. Maybe he was having a bad day, but not the welcoming reception that should have happened.Genuine Hotels.com guest review
"Great way to end a vacation"
Convenient for our late arrival. Walk to hotel from airline terminal.Genuine Hotels.com guest review
"Best Location at Logan"
The best place to stay in the Logan area if you have an early flight or are weathered in to the airport.Genuine Hotels.com guest review
On airport location was so convenient. The hotel, staff, room, service and food were great.Genuine Hotels.com guest review
"First time to Boston"
Excellent room. Amazingly very quiet for an airport hotel. On the pricey side and especially so for such low occupancy over a weekend but otherwise a very nice facility. Staff very friendly and professional.Genuine Hotels.com guest review
This hotel is very convenient for the airport and its easy to get downtown. I like the shuttle to the subway station. I stayed there because most other hotels in town were booked and it was fine. I would stay again, particularly if I have an early morning flight. The bar and restaurant were anything special.Genuine Hotels.com guest review
"Boston Hotel Stay - Great!"
Great hotel. The staff was so nice and helpful. Convenient parking. I would definitely stay here again.Genuine Hotels.com guest review
"Good Airport Hotel"
Very good airport hotel. Valet is very expensive, $40+ per night so be aware of that. Coffee bar in lobby is well stocked with friendly staff. Room is clean and large, nice view of bayGenuine Hotels.com guest review
"hilton needs improvement"
this hilton is very expensive for what they offer. the room was very cold and the bathroom had limited towels and not even a shower cap. we had to call for toilet paper as there were 2 tiny rolls……more towels and facecloths etc. only towels were given…we paid full price for this room and we will only return if we see a discount.Genuine Hotels.com guest review
"I was very happy!"
Great location by the airport, and the hotel is still quiet!Genuine Hotels.com guest review
The hotel was very polite and helpful. Used the shuttle to get to the airport. Shuttle driver was friendly and helpful. Will definitely stay here again.Genuine Hotels.com guest review
Was a good experience, i think someone smock cigar in the room, cause smells....Genuine Hotels.com guest review
"Hilton is fine."
This hotel is fine, but I prefer the Embassy Suites. Although the Hilton advertises as the closest hotel to the airport, unless you walk to terminal E, then getting a shuttle is comparable for the two. That said, there were only niggly things wrong with the Hilton.. e.g. the cleaner forgot to put coffee cups in the room, the roll-away came with a super […] thin blanket, the sauce on the eggs benedict tasted sour... Read moreGenuine Hotels.com guest review
"Our overnight stay"
We were really tired after being up for over 15 hours when we arrived at the hotel. We went to OConnley's for a relaxing drink and some snacks. The bartender was great and made sime food suggestions-we had just the right amount of food and really enjoyed it. Then we rested very well nefore our early morning flight out of Logan.Genuine Hotels.com guest review
"Hilton at Logan Airport is a life-saver"
Always convenient, clean, and safe.Genuine Hotels.com guest review
Standard business hotel, generally just fine. But paying for wireless is prehistoric at this point. Include it in the rate.Genuine Hotels.com guest review
Safe and pleasantGenuine Hotels.com guest review
"Best value Best price for Bean Town"
We were so surprised to find such a beautiful hotel,with a beautiful view of Boston at such a reasonable rate.Genuine Hotels.com guest review
"One night for an early flight."
One night for an early flight.Genuine Hotels.com guest review
"Solid but nothing special"
Hotel is great location right by the airport. if you have an early flight or get in late and do not want to travel. Staff very friendly and helpful except our waitress. Food is ok. Kids had fun in pool and hot tub.Genuine Hotels.com guest review
It was my first time in Boston and it was the perfect location. I left my car with the hotel and took the train everywhere, which the train station was very easy to get to from the hotel. The guys who drove the hilton bus were super friendly and very helpful.Genuine Hotels.com guest review
"Great Airport Hotel, Poor Customer Service"
This is a great property that we have used many times in the past. It is incredibly convenient, especially relative to a "last night in town" since local travel in Boston can be "challenging". However, this time, we were very dissatisfied by the courtesy and attentiveness of hotel staff. We were not able to get food at either hotel restaurant before […] simply giving up and heading to the airport: we were (somewhat rudely) turned away from the first restaurant who said that they were done serving despite food still being present at the buffet. We were referred to the restaurant next door where we sat for 5 minutes without anybody even talking to us. We simply figured that it was better to get into the airport and through security and then eat there. This was a good decision since we also waited an inordinate amount of time for desk staff to check us out since they allowed others to simply circumvent the queue and walk directly up to the desk to have their needs addressed before those of us standing in the line (in particularly this preferential treatment appeared to be for flight crew members). Read moreGenuine Hotels.com guest review
"The price of proximity and convenience"
We stayed our first night through a tour booking and booked on our own for convenience of an independent flight to Quebec after the tour completion. Nothing to complain about other than the money for value for only a mediocre experience. Quality of decor, finishes, reception and public areas rate a C to C- based on price. The airport location for departures […] is what we paid for I suppose. Read moreGenuine Hotels.com guest review
"Amazingly Quiet. And amazingly expensive..."
We stayed at this hotel so that we would have easy access to the airport the next morning for our fight back home after a break in New England. Our room was decent-sized, clean, and for an airport, Incredibly quiet. We were totally unable to hear planes taking off. So we got a good nights sleep. However, it was very expensive for what it was (I know […] Boston is expensive) and for that money, you would expect better overall quality. This includes low-quality coffee making facilities, and bathroom products. Also, we were constantly put on hold for 10+ minutes at a time when ordering room service. The food when it came was only average. So, it fir the bill as far as the min priorities were concerned (location, quietness, cleanliness) but did not offer value for money or result in a "good feeling" as we left. Read moreGenuine Hotels.com guest review
"Great overnight close to Boston Logan"
Very friendly staff from start to finish. Great restaurant for dinner and breakfast. Beautiful hotel.Genuine Hotels.com guest review
"Very convenient. Large rooms. Friendly staff"
A tired hotel for a tired guest. Staff goes out of their way to please and relax you. Limited services. Well equipped gift shop with experienced salesperson. Perfect location for Boston and transportation.Genuine Expedia guest review
"Great proximity to T station and airport"
Great proximity to T station or airport. Free shuttle will take you to either, or there is a walking bridge that will take you to airport.Genuine Hotels.com guest review
"Disappointment at the Logan Hilton"
Mini-bars have been removed from the rooms and the floor vending machines were broken. No room service available on a Sunday night for a late supper or even a bottle of water. Small bath towels, no bath mat in anbathroom that needs an overall updatingGenuine Hotels.com guest review
"Walking distance to terminals, plenty of house PCs"
I got what I was looking for - a hotel that was walking distance to the terminals. A little complicated, having to use a combination of escalators and elevators, but there was adequate signage and it was fast. A courtesy van is available at the hotel at all hours, but loading and unloading all passengers' luggage takes up time if you're in a rush. I […] made it into town in record time as well. From t,he terminal you can get a courtesy bus to the blue line station which is 4 stops from Faneuil Hall. Adequate house computers around for quick checks for e-mail and printing boarding passes. All the cleanliness and service expected from a Hilton was there. Read moreGenuine Hotels.com guest review
Had a very nice time. Over all very Nice hotel but parking was not what I would call enjoyable.Genuine Hotels.com guest review
Convenient: at airport. But unbelievably expensive. Restaurant on the ground floor smells so heavily of old fish we went into the hotel lobby to have our drinks.Genuine Hotels.com guest review
Perfect place to stay when you have that flight early the next day. Very convenient and staff was courteous!Genuine Hotels.com guest review
"Much excellent; one important problem"
Amenities, location, and quality of staff are all top notch. I did find the bed to be one of the least comfortable hotel beds I've ever slept on. I ended up trying to sleep on the chair/lounge, which didn't work too well, either, so I ended up having a sleepless night before my trip.Genuine Hotels.com guest review
"Beautiful hotel within walking distance of airport"
Flew to Boston for a cruise a day early, walked to the hotel through the skywalk (easy walk). Reasonable cab fair to the port, great food and service at the hotel. location, location, location.Genuine Expedia guest review
"Not up to Hilton standards."
Not up to Hilton standards. If your going to pay this kind of money for a room you're better off elsewhere.Genuine Hotels.com guest review
"spontaneous trip to Boston"
Spontaneous trip to Boston because we realized we had time off from work , hotel was perfect, less then 10 minutes from Boston downtown easy access to the highway. Parking wasn't the cheapest but I knew that Goin in overall great hotel to stay at will be backGenuine Hotels.com guest review
"Dinner ruined the night"
My husband and I decided it would be easiest to eat at the restaurant because the hotel is away from anywhere else to eat. I'm not sure if they were overwhelmed with the amount of people but it was a frustrating experience. We waited for about 30 minutes to get a table. And once we did it took almost 10 minutes to even be approached by our waitress […] for a drink order. It was then another 10 minutes to get our drinks - a beer and a water. The food was over priced for the quality. I never got a refill on my water. The booth was uncomfortable. Read moreGenuine Hotels.com guest review
"Relaxing and clean."
Returning from a 7 day trip with a group of friends. We were tired and ready for a relaxing down time evening. We were pleased with the shuttle service from the airport coming and going. And also enjoyed our dinner after a long day of site seeing. Also loved our view from the room. City skyline, airport and water.Genuine Hotels.com guest review
"Hilton Hotel next to Boston Logan Airport"
This turned out to be an excellent overall value considering that we walked in an enclosed walkway from baggage at Logan Airport directly to the hotel. No waiting for shuttle buses or even going outside, it was probably a couple of city blocks away with part of the trip a moving belt inside the airport. The next day we checked out but we were going […] to be in Boston for the day, we stored our luggage at the hotel, walked back to the airport to catch the Silver line shuttle (free coming from the airport) and went downtown Boston to tour. We took the Silver line back to the airport ($2.65 each), walked to the hotel to pick up our luggage for our next leg of our trip. Incredibly convenient. The Hotel was clean and modern with free WifI if you are a HiltonHonors member (no special status, such as gold, required). The staff was very friendly and helpful. Expedia pre-pay made checkout easy. Read moreGenuine Expedia guest review
On the plus side this hotel is convenient to the airport. The decor is elegant and upscale both in the room and rest of the hotel. On the downside there was a cockroach in the closet which freaked me out. l had the continental buffet for breakfast for $17. All l wanted for breakfast was some cereal. The granola was stale as was the rasin bran. The pastries […] were good. Read moreGenuine Hotels.com guest review
Nice hotel, conveniently close to the airport and provides free shuttle service to public transport to the city; courteous, friendly and very helpful staffGenuine Expedia guest review
"Hilton stay at Logan Airport"
This hotel served us well. The staff were all very courteous and helpful and went out of their way to help us. We were pleased that we stayed there and found nothing to complain about or criticize. We had good meals and wait staff.Genuine Expedia guest review
"Great Pre-Airport Stay"
We had an early flight the following morning, so we stayed here for convenience. And, convenient it was. Our timing was great, actually, and the minute we got downstairs in the morning the shuttle arrived and we were quickly at the airport terminal. Our room was great, very clean and in nice condition. We ended up with a handicap room, which we didn't […] ask for, but must've been what was available. The shower head was removable and on a pole that the height could be adjusted. If one was in a wheelchair, I'm not completely sure they would've been able to reach, but perhaps there was some sort of trick to it that I just didn't know. Read moreGenuine Hotels.com guest review
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