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Courtyard by Marriott Louisville Downtown - Louisville 38.2561, -85.75348
100 S 2nd St, Louisville, KY, 40202 United States
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Guest review summary
- 4.4 Average rating: All Trip Types
- 88% Recommended
- 50 Reviews
- 4.4 Hotel Service
- 4.3 Room Comfort
- 4.2 Hotel Condition
- 4.5 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (50) | 4.4 |
| Business | (14) | 4.4 |
| Romance | (7) | 4.3 |
| Family | (2) | 4.5 |
| With Friends | (8) | 4.9 |
| All Others | (19) | 4.1 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (complimentary)
- ATM/banking
- Coffee in lobby
- Complimentary newspapers in lobby
- Express check- in
- Express check-out
- Fitness facilities
- Grocery
- Internet access in public areas - complimentary
- Internet access - wireless
- Laundry facilities
- Parking (surcharge)
- Parking garage
- Safe-deposit box - front desk
- Self parking
- Spa tub
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Electronic/magnetic keys
- Hair dryer
- High-speed Internet access
- Housekeeping (daily)
- In-room safe
- Internet access (complimentary)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Rollaway beds
- Shower/tub combination
- Video-game console
- Voice mail
- Wake-up calls
General
- Air-conditioned public areas;
- Bar/lounge;
- Elevator/lift;
- Fireplace in lobby;
- Number of floors: 8;
- Number of rooms: 140;
- Restaurant(s) in hotel;
- Swimming pool - indoor
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
This hotel has a smoke-free policy.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Hiking/biking trails nearby
- Motor boating nearby
- Personal watercraft nearby
- Rafting nearby
- Rowing or canoeing nearby
- Running track/path nearby
- Swimming on site
- Water skiing nearby
Nearby Activities & Points of Interest
Less than 0.5 mile
- Downtown Louisville - 100 yards
- Belle of Louisville - 400 yards
- Kentucky Convention Centre - 400 yards
- Riverfront Plaza Belvedere - 500 yards
- Fourth Street Live! - 500 yards
- Kentucky Center for the Performing Arts - 600 yards
- Muhammed Ali Center - 600 yards
- Kentucky Museum of Art and Craft - 800 yards
- Louisville Science Center - 800 yards
0.5 - 1.0 mi
- Louisville Slugger Museum - 1000 yards
3.0+ mi
- Louisville International Airport - 4.9 miles
- Elizabethtown Regional Airport (EKX) - 40 miles
- Frankfort Capital City Airport (FFT) - 46 miles
Reviews
Filter by:
-
All (50)
- Recommended (44)
- Not recommended (6)
Reviewed by a Hotels.com guest on Dec 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Good Hotel for the Price"
Reviewed by a Hotels.com guest on Dec 7, 2009
Hotel was in a convenient location. It was clean and in good shape. Rooms are very small. Parking was $6 a day, which was reasonable but had been quoted as free when we booked the hotel.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Unbelieveable Value, Outstanding Service"
Reviewed by Ben of Georgetown on Dec 2, 2009
If you need a place to stay in Downtown Louisville, this is the place. One of the best deals for the money I have ever had for a hotel I will be back anytime I need to stay in the area, in fact I won't bother checking anywhere else.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 25, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Very nice"
Reviewed by Scott of Ledbetter on Oct 25, 2009
Great hotel--easy to get in and out of. Met all of our expectations.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel and location for the money"
Reviewed by a Hotels.com guest on Oct 21, 2009
Friendly hotel staff and clean hotel. Hot breakfast buffet costs, but is good. I thought parking was free based on other reviews of this hotel. However, when we checked in, the front desk clerk told me that it was $6/day. I acted surprise and said that I thought it was free. They went ahead and stamped my parking card without my having to pay the $6/day fee. Hotel is a 5 block walk away from 4th Street Live area where we spent both nights. Neighborhood felt safe to walk through late at night. Room appeared to not be newly remodeled, but it was clean.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Need much improvement"
Reviewed by a Hotels.com guest on Sep 23, 2009
I expected much better from Marriott.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 4.0 Room Cleanliness
"Great Hotel, but not much of a restaurant"
Reviewed by a Hotels.com guest on Aug 31, 2009
This is a great hotel with nice rooms, comfortable beds, and totally helpful staff. The parking ramp was clean, and it was located in the center of things. The only thing that was deficient, and seriously so, was the restaurant, which was only open until 10 a.m. for breakfast and closed for lunch. I think it was open in the evening, but didn't eat there.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great room and Service"
Reviewed by RB of Chicago on Aug 19, 2009
The staff was very nice and accommodating. The free parking was nice considering the fact that there are parking garages everywhere in downtown Louisville. That town should have a surplus in budget because you can't go anywhere without paying for parking. My family and I had a good time and the hotel was conveniently located near everywhere we had to attend while in town.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel, Good Rate"
Reviewed by Jenn of Lexington, NC on Aug 11, 2009
This is a great hotel in downtown Louisville. You can easily walk to the 4th Street Live area. The only time it seemed questionable to do this was Sunday night at 11pm when we got in. There was no one really out and we weren't sure about the area at the time, so did not venture that way then. However, we walked there the next night for dinner and felt very safe. The hotel staff were very nice and helpful, the rooms were clean and very comfortable. I had a great view of the sun rising each morning so it is hard to complain about that. The elevators were very fast and almost always came right away. The breakfast was good but not included in the room rate for us. The only thing that could be improved is to have another treadmill and elliptical (or two of each) in the fitness room....and a little more space for weights. Otherwise, great!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"good stay"
Reviewed by a Hotels.com guest on Jul 2, 2009
Nice hotel, nice staff, good location. Could use more literature.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Very Reasonable"
Reviewed by a Hotels.com guest on Jun 27, 2009
Hotel did not have food service other then breakfast, which was extra. Maid left door unlocked by propping vaccumm sweeper against the door while completing work in another room. Nothing was stolen or harmed but was not as secure as I expected.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Very Nice, Close to Convention Center"
Reviewed by a Hotels.com guest on Jun 3, 2009
Nice room. Free internet in room, which is not policy at surrounding properties. They also offered shuttle transportation, which again the neighboring properties did not. Good choice for those attending meeting at convention center.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Not bad"
Reviewed by a Hotels.com guest on Jun 1, 2009
Nice hotel. The room was clean and the beds were very comfy. It was next to the convention center so it was convenient to walk. front desk people could be a little more friendlier. they didn't have a restaurant in the hotel.. the one they had only served breakfast. The pool was small, but good for just 3 people. I would go back if I needed to.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by paul of oakdale on Mar 13, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Super Friendly Staff!!! True Southern Hospitality"
Reviewed by Bryan & Tina of Rio Rancho on Mar 3, 2009
This was our first trip to Louisville and we didn't know anything about the area. The staff at the Courtyard were wonderful. They greeted us warmly every time we walked in and answered our many questions about the downtown area. Pamela- Thank You for all your kindness during our visit! Kenny - our Shuttle Driver was fantastic!! You couldn't have asked for a more friendly, helpful and considerate person. He definately went above and beyond to help us.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Needs improvement"
Reviewed by a Hotels.com guest on Feb 27, 2009
Room was just OK and noisy. Heard talking/partying in the adjoining rooms too much. Location was good though.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Hotel Staff Excellent"
Reviewed by Whitney of Cleveland on Feb 24, 2009
I thought the staff at this hotel were wonderful. From the guy driving the shuttle from the airport, to the woman checking me in, and everyone else I dealt with over the next 2 days. I felt like they were friendly, useful, and understanding.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great room for the money!"
Reviewed by a Hotels.com guest on Feb 18, 2009
This was a very clean hotel. I have stayed at other places that were not as nice as this. The bartender was great! My only complaint was that the hot tub was not working.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Nice People"
Reviewed by Paul of Beckley on Feb 17, 2009
The staff at the hotel was very friendly, and helpful.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Good Hotel with Friendly Staff"
Reviewed by a Hotels.com guest on Feb 17, 2009
The Hotel is really good and very comfortable and has a good location for the Expo center.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Great Location"
Reviewed by David of Lexington, TN on Feb 14, 2009
My requirement was for the hotel to be downtown near the function I came to attend. This hotel really filled the bill. The staff were wonderful and very accomodating. I highly recommend it.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 13, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 13, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"The elevator in the garage was broken."
Reviewed by a Hotels.com guest on Feb 13, 2009
This hotel is located in downtown Louisville and has a parking garage attached for parking. The elevator in this garage was broken, leaving guests to lug their luggage down several flights of steps. And all the more fun the next day leaving, when the luggae had to be carried up the stairs because the elevator was still out of order.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Clean, but needs some improvements."
Reviewed by a Hotels.com guest on Feb 13, 2009
My room was very clean and the staff was friendly. The only problems were that the elevator in the parking garage was broken for several days (and still not fixed when I left) and the hot tub was broken, which was unfortunate because I was looking forward to using it. In addition, I had to wait to check in for a couple hours after my estimated check-in time. They let me leave my luggage at the front desk though while I walked around town waiting. Something to keep in mind as well: there is no in-hotel restaurant, but they will call in an order for you at a nearby bistro and have it delivered to the bar for you (or to your room).
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 25, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"The Fall of the Snowman"
Reviewed by a Hotels.com guest on Jan 15, 2009
Just stayed one night while my wife had an interview at the UL School of Dentistry. The location was very convenient, the staff was friendly, the room was clean, the bed was comfortable. All in all, it was everything you could ask for in a one night stay.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 4, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great Service Staff"
Reviewed by Robert of Covingotn on Nov 19, 2008
The staff that greeted us upon arrival was extremely helpful and friendly. The registration person was not only friendly, but gave us vouchers for free breakfast because the computer registration process took too long! The restaurant and bar staff were equally friendly and helpful.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 14, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 5, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
"Great service, great location!!"
Reviewed by a Hotels.com guest on Jun 27, 2008
Great service, Great Location!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 19, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Unbelievable Staff"
Reviewed by Bryce of Newburgh on May 29, 2008
The hotel was very accomodating. The suite had a spectacular view of the city and was very clean. No complaints!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"its all good"
Reviewed by vin of m'boro on May 28, 2008
its all good. could of used ice machine on my floor 3rd.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 18, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 27, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 6, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by a Hotels.com guest on Aug 23, 2007
My husband and I had a lovely stay at your hotel. We will come back. We were there for our church conference. Everyone was so helpful. Thank you to all the people who work in the hotel. May God Bless
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Excellent service"
Reviewed by NA of Indiana on Jul 18, 2007
Overall excellent experience. Staff was extremely helpful, location is good, food was more than satisfactory, and room was comfortable. Would definitely return.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"staff needs more professionalism"
Reviewed by a Hotels.com guest on May 2, 2007
nice rooms, but front desk staff were clearly not professional or customer service trained. very helpful people, but dress, and converations about getting drunk and not liking their job....very uncomfortable...and it was 3pm on a sat.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 8, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Fair, but good location"
Reviewed by Hannah of Indiana on Mar 13, 2007
The room was clean and the staff was friendly, but the bed was miserably hard.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews