Holiday Inn Express La Grange - La Grange

We tried to book other hotels in the area but they were all booked up for the dates we needed so we settled for this hotel. My family would have rather driven to a further away destination than put up with this place. When we first got to our room everything looked fine until we realized the a/c wouldn't work properly. It was brought to the attention […] of the management several times and very little was done. Their excuse was they were going to be changing out all the units soon so they did as little as possible. The next BIG problem was we found mold in the shower. It was something black growing in the tub -- it was gross! The management got someone to immediately take care of it (which was good) and then proceeded to argue with me that it wasn't mold. Regardless don't argue with the customer cause the customer is ALWAYS right. We were very upset and would have moved to another hotel if any in the area had been available. The management never apologized for any of this. The last problem was our hotel room door had been left open all day(12 hours)by either housekeeping or maintenance the day they were taking care of the a/c and mold problem. I'm glad nothing was stolen and at least the nightshift did apologize for this which was a lot more than the day shift management ever did. Read more

Genuine Hotels.com guest review

when i got there check in was at 3pm, i had to wait 30 extra minutes because the rooms were not ready yet. the one woman at the front desk was very rude, instead of helping her co-worker, she carried on a personal conversation with another co-worker. the stay was nice. the hotel was under renovations, made things a little messy. the bathrooms could […] have been a little cleaner. but it was in a nice location and the rooms were not that bad Read more

Genuine Hotels.com guest review

Decent hotel. I'm tired of playing guess what kind of Holiday Inn Express this is going to be. The ones that are built specifically for Holiday Inn have nice beds, down comforters, etc. The ones that slap the sign on a previous hotel have uncomfortable beds, no microwaves. This was one of the ones with uncomfortable beds and no microwaves.

Genuine Hotels.com guest review

Hotel was alright. A little dated but nothing I couldn't live with. Fantastic shower, though, tons of hot water and pressure. I'd stay here again just for the shower.

Genuine Hotels.com guest review

Normally this hotel might have gotten a much better rating from me, but under the circumstances, I have to rate it pretty low. First the positives - The room was clean and looked very presentable and modern. The bed was very comfortable (a must for me) and the addition of a microwave and refrigerator were a very nice perk. Finally the staff was friendly. […] Now for the negatives. The hotel is currently undergoing major construction and the hallways were pretty messy, which I understand - hotels will undergo maintenance. What I didn't like was the hammering and drilling that I heard at 11 pm and again around 7 am. Also, I was staying on the third floor of the hotel, and when I checked out the next morning the elevator was down for repair. I asked for help with the luggage, but no one showed up and I had to carry my large suitcase and travel bags down the three flights of steps. Finally, upon check in the front desk staff charged my credit card the full amount for the room even though I had booked through Expedia, which they finally fixed. Read more

Genuine Expedia guest review

The hotel could use some more parking. If you are unfortunate enough to have to stay in LaGrange this is probably your best choice. Comfortable beds and a staff that is capable. They were still cleaning the rooms at 7:00 at night though, don't know what that was about. Good hotel though for what it was. Two day stay.

Genuine Expedia guest review

Hotel hallways smelled slightly. Room was comfortable, towels were clean. No one was at the front desk when we arrived to check in though. Would stay again due to location

Genuine Hotels.com guest review

We found the hotel personnel helpful and friendly, with our check-in materials ready for us upon arrival. Breakfasts were added on at no additional cost and were excellent. The room was spacious and the bed comfortable.

Genuine Expedia guest review

There is not enough parking. The staff was very friendly and accommodating. When the tv in our room did not work, they moved us to a suite in a matter of minutes.

Genuine Hotels.com guest review

The staff were very friendly and helpful. My room was ready and the special request for ground level, handicap accessible was honored. The beds were very comfortable with a nice variety of pillows. The breakfast was very nice and there was plenty. I would definitely stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

If you need to be in La Grange and close to the local hospital this is certainly a convenient hotel. But to be in the middle of nowhere its a little pricey. There's a Best Western down the block the looked a little more inviting but having prepaid for this place moving was not an option. Parking lot is small and pick-up trucks have a problem parking […] straight. The housekeeping staff seemed to have a problem understanding English. Not a bad place but Express properties are limited service, this was certainly Limited! Read more

Genuine Hotels.com guest review

close to our planned activities. nice hotel will return & will recommend to others.

Genuine Hotels.com guest review

We stayed at this hotel in November, 2011 for the Pitt/Louisville college football game. Driving in from Pittsburgh, it was a welcome stop along the way. It's proximity to Louisville and interstate 71 make it an optimal location. The hotel itself is ok. But, we weren't interested in finding anything exceptional...just simply convenient and clean. It […] satisfied both of our needs. Contrary to what I've read from other reviewers, the staff was friendly. However, there was a mixup in our final bill, which is likely to cause me more time in following up to be sure it was billed correctly. I suppose this could happen anywhere, so it's not enough to knock the hotel rating overall. The issue seems to be that the lady coordinating late night check-in's wasn't accustomed to Expedia reservations. Go figure. Read more

Genuine Expedia guest review

I wasn't sure what to expect with our stay because the reviews were varied. Our room was clean, comfortable and plenty big. It's not a large room but it had extra tall ceilings which made it seem spacious. The vanity area was outside the bathroom and was very big (2 sinks and lots of counter space). The shower had great water pressure and plenty of […] hot water. The breakfast was nice. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My family and I really enjoyed our time in La Grange thanks to the Holiday Inn Express. It was very convenient and served all of our needs.

Genuine Hotels.com guest review

phones did not work in 2 or the 3 rooms we rented; complimentary breakfast food ran out and wasn't replenished; only ice dispenser was on 1st floor...we were on the 3rd; soft drink machines wouldn't accept money....etc, etc, etc.......

Genuine Hotels.com guest review

NOT MUCH TO CHOOSE FROM IN THE WAY OF RESTAURANTS BUT THE HOTEL WAS GREAT AND RIGHT ACROSS THE STREET FROM WALMART IF YOU NEEDED ANYTHING.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room felt very damp the whole time we were there, the toilet was stopped up and loose on it's base and the tub didn't drain properly. The night clerk was rude to another guest after we'd all waited a long time for her to come back to the desk to check us in.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Derby weekend is going to cost you an arm and a leg for any hotel in KY, even in La Grange! Including taxes, this place is expensive. It is about 20 plus miles to Church Hill and relatively easy to get to, but other than that, not sure this is worth the 250 over dollars I paid each night for a Holiday Inn Express. Me and my buddies basically just spend […] about 4-6 hours there to rest and get to where we need to go. Comes with free breakfast, but we didn't really get to try it. Not recommending this place if you are going for the Derby because of the price and location. Far from 4th st live or bardstown and places of interest. Consider other options first. Read more

Genuine Hotels.com guest review

Our room was on the 3rd floor. Every time i would get in or out of the elevator the overwhelming smell of cigarette smoke was nauseating. Not sure if it was the slow house keepers or other people on the floor. Left our room at 9am and still at 5 pm our room was never cleaned. When they finally showed up there was 4 people in and out of the room. Was […] not impressed by this. The beds are very comfortable which was nice. Read more

Genuine Expedia guest review

I was there in Lagrange to judge a Horse Show and I was looking for comfort and convience with a hotel in the area and Holiday inn certainly fit that requirement. I was extremely happy with the location to the fairgrounds and downtown area. The rooms were very clean and I like having a mini fridge and microwave in the room for convience. The Breakfast […] that was served in the morning was Fabulous and there was so much to choose from and it kept us tied over til Dinner Time. I would highly recommend this hotel to anyone wanting a pleasant stay in Kentucky. Read more

Genuine Hotels.com guest review

Room was comfortable. One improvement would be to replace what seemed to be a stiff plastic cover over the mattress with something more comfortable. The room was warm (even with AC turned dowm) and the mattress cover crinkled whan I would move and was hot to lay on since it was didn't seem to breathe.

Genuine Hotels.com guest review

The hotel was in a convenient spot, near eateries and a main supermarket. It was clean, had a small swimming pool and provided breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review