All hotels in Collinsville, Illinois, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here116 Regency Park, O'Fallon, IL, 62269, United States of America, ‏‎855-239-9401
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.9 / 5Good

Score breakdown (from 193 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    4.2
  • < Previous
  • Page 1 of 4
  • Next >
2.0 / 5Fair
"Renovations & NO POWER"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
we had no idea when we booked the room that they were undergoing renovations. We walked in to the lobby and there was dust, tools, electrical cords and plaster everywhere. There were no vending machines available as they had just been taken out the morning we checked in. The worst part of the stay was Sunday morning as I am about to shower we lose ALL power. Just our room from what we could tell. Others who were staying in the same party still had power. We had no access to electricity and due to time constraints we were unable to talk to the manager directly. The message was relayed that since we booked through hotels.com that they would be unable to reimburse us anything for our troubles. Very upsetting.
Genuine Hotels.com guest review
2 night business trip Apr 17, 2015
Kathleen
US
4.0 / 5Excellent
"It was ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was fine except for the TV which I had to reset every time I turned it off because of no volume but nothing major.
Genuine Hotels.com guest review
2 night trip Mar 27, 2015
A Traveler
US
4.0 / 5Excellent
"Clean ordinary hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This is a nice ordinary hotel. It is clean and somewhat attractive. The beds are comfortable but there is only one chair. The breakfast was mediocre but edible.
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
A Traveler
US
2.0 / 5Fair
"Clean room, friendly staff, pool needs work."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The staff was very friendly and helpful. The pool was cloudy and smelled badly. The bottom sheet kept coming off the bed corners. The last day we were there in the morning the whole room shook including the bed. The breakfast was good. Bed was comfortable but a little too firm for my taste.
Genuine Hotels.com guest review
2 night romance trip Mar 7, 2015
Marium
US
4.0 / 5Excellent
"Pleasant Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Staff was very helpful and friendly. Morning buffet staff could use more help. Room was older - tub needs some TLC. But everything was clean and cared for. Needs some remodeling.
Genuine Hotels.com guest review
2 night business trip Mar 5, 2015
William
US
4.0 / 5Excellent
"OK Place"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Freindly helpful staff. They gave us an upgrade to a jacazzi room but it had a slightly musty smell, like the carpet had gotten wet. It was a big comfortable room but the tv service kept kicking in and out.
Genuine Hotels.com guest review
1 night family trip Feb 9, 2015
Bryan
US
4.0 / 5Excellent
"Two day local business conference"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Are check in went smoothly. Minor complaints would be our fitted bedsheet was put on sideways. Can housekeeping not see where the corners are on them? So the sheet would not stay on the bed. Also the breakfast bar was just ok. Nothing bad, but nothing to write home about. If you are going to put out fresh fruit it needs to be more than one apple! Otherwise eliminate it altogether.
Genuine Hotels.com guest review
1 night business trip Feb 10, 2015
Norman
US
4.0 / 5Excellent
"Nice room for the price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Check-in was very fast. Overall the hotel was clean and updated. The beds were a little harder than we're used to; but they were clean.
Genuine Expedia guest review
Other trip Jan 27, 2015
Neil
US
5.0 / 5Outstanding
"family getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
A Traveler
US
3.0 / 5Good
"Country Inn experience"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Used facility as overnight facility because of early check requirements for surgery schedule in St Louis next day. Rudely told by desk clerk @ check in that a $50 deposit was required even though I had already paid for room. She could not give me a good explanation for the deposit. It was late & had too many other things on my mind to worry about it.p
Genuine Expedia guest review
Other trip Jan 18, 2015
bruce
US
5.0 / 5Outstanding
"Great Value in O'Fallon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel. Friendly staff. Only problem was a noisy heater - but I was too tired to complain about it!
Genuine Hotels.com guest review
1 night business trip Jan 9, 2015
Tracy
US
3.0 / 5Good
"OK place to stay."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable and convenient. Room was not cleaned one day during our visit. Clean towels were left, coffee pot not rinsed...bed not made.
Genuine Hotels.com guest review
3 night family trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Would stay every time I am in the area wonderful hotel great breakfast close to food places
Genuine Expedia guest review
Other trip Dec 20, 2014
happy guest
US
5.0 / 5Outstanding
"Nice and cozy.."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rooms were clean,and staff was friendly
Genuine Hotels.com guest review
2 night family trip Dec 4, 2014
Kay
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I would recommend the hotel to anyone. Staff and facility were very assistive.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Everything we needed close to local shopping."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Came to shop and relax. I slept wonderfully. The bed was so comfortable! I especially enjoyed the over sized bath tub. The shower was the perfect height for my tall husband. The complimentary fresh baked cookies were a nice touch.
Genuine Expedia guest review
Other trip Nov 20, 2014
Shelly
US
4.0 / 5Excellent
"Nice hotel close to the interstate."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were just there as an overnight stop on a long trip. Everything was as expected and the price was right.
Genuine Expedia guest review
Other trip Nov 20, 2014
v
US
3.0 / 5Good
"Great employees, rooms are on the small size."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
We would definitely stay here again, but not for an extended stay due to the size of the rooms.
Genuine Expedia guest review
Other trip Nov 18, 2014
Elisa
US
5.0 / 5Outstanding
"Very Pleasant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love this hotel always feel welcomed.The staff make u feel like u at home.Pleasant people. Will recommend and will always stay there.
Genuine Hotels.com guest review
2 night family trip Nov 11, 2014
Yolanda
US
4.0 / 5Excellent
"A Very Pleasant Experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Check in was very efficient. Room was very comfortable. Wi Fi was good. Breakfast was very good. Check out was very efficient.
Genuine Expedia guest review
Other trip Nov 17, 2014
A Traveler
US
3.0 / 5Good
"Breakfast area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The breakfast room was dirty. The little food that was out was cold. No clean dishes. The dirty ones were piled everywhere. No forks. Had to eat eggs and biscuit with a spoon on a paper plate. Ran out of juice and coffee.tables werent kept clean.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
judy
US
4.0 / 5Excellent
"11/1/2014"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Almost perfect stay but hotel seemed a little under staffed but they were all very nice to us. No problems. Very clean.
Genuine Expedia guest review
Other trip Nov 3, 2014
Brad
US
3.0 / 5Good
"room was just ok."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was ok. Staff was very nice. The room itself was only ok. The carpet was very worn and the room had a musty smell. It otherwise seemed ok.
Genuine Hotels.com guest review
2 night business trip Oct 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rooms were nice and clean, beds were comfortable, and staff was friendly.
Genuine Hotels.com guest review
1 night trip with friends Oct 17, 2014
Lora
US
4.0 / 5Excellent
"Good room, breakfast needs work"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was clean and quiet. Breakfast was lacking. Limited choices and dried out breakfast burritos.
Genuine Hotels.com guest review
2 night business trip Oct 16, 2014
Mark W.
US
4.0 / 5Excellent
"Not nitpicky"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I thought it was great. Coming from a women who didn't grow up with much. My son loved the pool. It was what I expected and I suppose other people are more nit picky but then again they were probably spoiled :)
Genuine Hotels.com guest review
2 night family trip Oct 3, 2014
A Traveler
US
4.0 / 5Excellent
"Good place to stay, but needs to improve a bit."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel seems to be aging. A musty smell in lower floors (upper floors OK), juice dispenser broke at breakfast, breakfast not as top notch as it use to be.
Genuine Hotels.com guest review
2 night trip Oct 3, 2014
A Traveler
US
2.0 / 5Fair
"Passing through"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel left much to desire. Rooms are small, sink not in bathroom, it's located in the main room. Their breakfast was terrible, cold, watered down. Juice machine broken so unless you wanted to drink coffee you were out of luck. The milk for the cereal was watered down and the silverware was not as clean as it should have been.
Genuine Expedia guest review
Other trip Oct 8, 2014
Tony
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The bathroom was dirty; the tub so bad we didn't feel comfortable taking a bath. I was especially disappointed in the free breakfast. The juice machine was broken which was fine; however they offered no alternative (i.e. juice from a pitcher). This left coffee and hot water as the only drink provide. Also, the fruit looked delicious until you took a bite; it was frozen!!
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
2.0 / 5Fair
"Would not recommend"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
This hotel had more wrong than right. Elevator was broken for multiple days. Fridge in the rooms didn't work. Seems like this location will go under very soon if they don't get it together.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
Mike
US
5.0 / 5Outstanding
"Awesome caring place to stay in need."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My family was in town for a funeral and once the hotel staff was told why we were there they accommodated us by putting all of us on the same floor and let us use the meeting room for meet and greet no charge. They were so kind and helpful my family was so grateful for their hospitality in our time of grief. Thanks again Heather and staff!!
Genuine Expedia guest review
Other trip Sep 3, 2014
vivian
US
2.0 / 5Fair
"A terrible night's sleep"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
The a/c in our room overheated at bedtime. It caused the smoke alarm to go off. It took well over an hour for the kind but busy front desk person to check out the problem. The hotel was full so there were no open rooms. Then, there was a drip from somewhere in the ceiling about every minute. At breakfast, the food was cold and scarce. The breakfast room was overheated and crowded.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
2.0 / 5Fair
"Very poor way to run a business"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
It was 12:10 pm when we arrived at the hotel. Although I knew it was too early to check in I wanted to ask the reception clerk a question but no one was there. I rang the bell provided at the desk and waited...still no one. After ringing three times over a five minute period finally somone appeared....very unacceptable. Later when we got to our room, the bathroom sink fixture had splattered soap residue on it(I wiped it off). When adjusting the air conditioner before bed I found a nasty mess of dirt and dead bugs in the grate...GROSS! The next day I found two huge cobwebs hanging from the ceiling as well as a live bug in the bathroom. While eating breakfast in the breakfast area the next morning, once again I observed people ringing the bell at the front desk and waiting unsuccessfully for an attendant.
Genuine Expedia guest review
Other trip Jul 21, 2014
Jane
US
3.0 / 5Good
"Good for a night stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is good for a night stay. The room looks old and it has a small bathroom. Breakfast was OK.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
4.0 / 5Excellent
"convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very satisfied
Genuine Hotels.com guest review
2 night trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
"Overall review"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The beds and pillows were fantastic. I asked for a copy of my receipt and was told that since I booked with on online company that it was not available since they did not know what my price was?? Seemed a bit odd. Breakfast did not have many pleasing items.
Genuine Expedia guest review
Other trip Jul 18, 2014
Kara
US
4.0 / 5Excellent
"Nice place....Very close to St. Louis!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The staff was very friendly & helped us with anything we needed. We came in after traveling 12 hours from FL, & we very pleased with everything at this hotel. I enjoyed my stay here, & will stay here again in the future.
Genuine Expedia guest review
Other trip Jul 15, 2014
Ryan
US
5.0 / 5Outstanding
"Worked great for us"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was great, except the hot tub that had been there on our last stay 4 years ago was no longer there.
Genuine Hotels.com guest review
3 night family trip Jun 29, 2014
A Traveler
US
3.0 / 5Good
"Nice Room, Too Expensive!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I booked this room assuming we were getting a suite considering how much we paid for the room. We got there & got our room. Headed to the room & the door was open when we arrived at the room. We went in & realized it wasn't a Suite. Called the Front Desk & told them of the door & Suite mixup. It turns out not every room is a Suite. So, the fault was mine in not checking. They also put us up in another room because of the open door of the previous room. The room was okay, but not worth the money we spent on it. The staff was nice. The breakfast was okay but they ran out of Waffle Batter the second morning. :( The stay was okay, that's about it.
Genuine Hotels.com guest review
2 night trip Jul 3, 2014
A Traveler
US
4.0 / 5Excellent
"SAFE!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel was great, We originally booked a hotel near St. Louis (note: Casino Qu**n is not in St. Louis MO, but East St. Louis IL - surrounded by Ghetto - website was notified that the listing is misleading for a search of St. Louis MO.) Anyhow, we didn't stay there but traveled a bit eastward to O'Fallon and found the Country Inn & Suites. Very comfortable & quiet with a very curtious staff. Breakfast was better than average which was a nice treat.
Genuine Hotels.com guest review
1 night trip Jun 25, 2014
Franni
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice room, staff was very friendly, near lots of shopping and not far from downtown st Louis. Pool was a little small so our teenagers did get much use out of it, but that is the only thing we found we didn't like.
Genuine Expedia guest review
Other trip Jun 24, 2014
A Traveler
US
5.0 / 5Outstanding
"St Louis trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
close to everything needed. Clean property all around
Genuine Expedia guest review
Other trip Jun 20, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
They r doing some remodeling, the downstairs ice machine was broken which was slightly inconvenient , lovely room, great beds, good breakfast, & free cookies which my kids loved!
Genuine Hotels.com guest review
1 night family trip Jun 11, 2014
tracyjow
US
4.0 / 5Excellent
"Good hotel... Fair price."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is great for anyone who needs easy back and forth access to St. Louis. Price is not bad, several restaurants close by and it's clean. Only disappointing thing was the beds ... Very firm and hard to sleep on. So considering that you really only sleep at a hotel, it was kind of a big deal... but I guess is all about personal preference. Others my love a hard bed. Overall... Not bad.
Genuine Expedia guest review
Other trip Jun 16, 2014
Melissa
US
4.0 / 5Excellent
"Nice safe hotel outside of St. Louis."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly helpful staff with view of parking lot. Everything met or exceeded expectations.
Genuine Expedia guest review
Other trip Jun 7, 2014
lori
US
2.0 / 5Fair
"Not a hotel for large groups"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Our baseball team stayed there for a tournament and the hotel closed the pool for the whole weekend saying our group was too loud and could not use the pool. Breakfast and room was decent but I would not book a group there.
Genuine Hotels.com guest review
2 night trip May 30, 2014
A Traveler
US
2.0 / 5Fair
"Traveling lady"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Nice stay and location.
Genuine Hotels.com guest review
3 night trip May 23, 2014
Angie
US
5.0 / 5Outstanding
"A+++ Lovely Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Upon checking in you will be greeted with a smiling face and an assortment of fresh made cookies. The staff was chipper and helped me find a taxi and let me use their hole punch- smiled the whole time. I had some ppwk that needed to be printed- no fear- there is a printer in the lobby. I didn't use the indoor pool but it looked nice and quiet. Their rate was much better than the hotel down the street- and there were sliced peaches at breakfast. SCORE!
Genuine Expedia guest review
Other trip May 30, 2014
A Traveler
US
3.0 / 5Good
"Ok hotel for families or traveling alone"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Visiting for a friends birthday weekend. Went with this hotel because it had "fitness center" and breakfast included and was a good price. Room was okay but never felt completely clean. Maybe I couldn't get over the stains in the chair or the scratchy sheets. I overheard the hotel staff discussing an upcoming remodel in the hallway as room was not very quiet. Fitness center was 4 cardio machines but in good condition. Breakfast was different hot choices everyday plus waffle maker.
Genuine Expedia guest review
Other trip May 28, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel, staff and location. Very satisfied.
Genuine Hotels.com guest review
1 night trip May 24, 2014
Joe
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 4
  • Next >