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  • The Palmer House Hilton
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1 room,  2 adults 
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Room 1:

The Palmer House Hilton - Chicago

41.88081, -87.62707
4 stars
17 E Monroe St, Chicago, IL, 60603 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $159
available on 06/22/13
Price Match Guarantee
4.3 1849 5

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    Landmarks near The Palmer House Hilton

    • Monroe Station Hotels - Chicago 62 yards
    • Bank of America Theatre Hotels - Chicago 100 yards
    • Haskell Building Hotels - Chicago 130 yards
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    Overview of The Palmer House Hilton - Chicago

    Location.
    The Palmer House Hilton is located one-half block from Millennium Park, on State Street within the Chicago Loop business and theater districts. The Art Institute of Chicago is two blocks from the hotel. Within one mile are the Tribune Tower, Wrigley Building and Sears Tower.

    Hotel Features.
    Known as the longest-running hotel in North America, The Palmer House Hilton offers professional catering and event planning assistance for all flexible meeting spaces throughout the hotel, including several ballrooms and exhibit halls. The business center provides notary public services, office rental and print, photocopy and fax services. The hotel also features a 10,000-square-foot health club with an indoor lap pool and cardiovascular equipment; fees apply. Personal trainers are available on-site. Balance Spa offers 12 treatment rooms and a hair salon.

    Guestrooms.
    The 1,639 guestrooms are elegantly furnished with dark wood and French Renaissance décor. Signature bedding features ornate European-style linens with pillowtop mattresses. Rooms include cable television, video game consoles, desks and wireless Internet access. In-room safes are provided. Bathrooms feature designer toiletries. Executive rooms include complimentary breakfasts and evening receptions, a private concierge and $50 gift certificates to Landau.

    Hotel Expert's Tip. Two 24-carat gold angels greet guests as they walk into the grand lobby of The Palmer House Hilton. The ceilings of this lobby feature candelabras designed by Louis Comfort Tiffany, 14-carat gold leaf paint guilds, and Greek mythology frescoes restored by Lido Lippi, who helped recondition the Sistine Chapel ceiling.

    Image of The Palmer House Hilton, Chicago
    4.3 out of 5 Excellent (1,849 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We was injoy our time in hotel very thing we need it was behaend us by Abomsfeer  from Jonesboro AR on 06/12/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $159
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    One Bedroom Suite, One King Bed

    Junior Suite, One King Bed

    One King Bed

    Executive, Two Beds

    Executive Suite, One King Bed

    One Bedroom Suite, Two Double Beds

    Two Double Beds, Accessible

    Executive Parlor No Bed

    One Queen Bed

    Executive, One King Bed

    Tower One Double Non Smoking

    Parlor No Bed

    One King Bed, Non-Smoking

    Standard One King

    One King Bed, Accessible

    One Double Non Smoking

    Two Double Beds, Roll In Shower

    Two Queen Beds

    Two Doubles Executive Floor

    Two Doubles Two Baths Non Smoking

    One King Executive Floor

    Standard Two Doubles

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Early departure fee charged
    • Check-in time starts at: 3 PM
    • Pet maximum weight in lb is: 75
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 25
    • Restaurant
    • Shopping on site
    • Swimming pool - indoor
    • Total number of rooms - 1,639
    • See more facilities
      • Luggage storage
      • Meeting facilities size (feet) - 110000
      • Meeting facilities size (meters) - 10219
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Year Built 1925
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Daily housekeeping
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room massage available
      • Microwave (on request) (surcharge)
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium bedding
      • Premium TV channels
      • Refrigerator (on request) (surcharge)
      • Shower/tub combination
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Spa tub
    • Steam room
    • Valet parking
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Concierge desk
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Parking (surcharge)
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • The property is a member of Historic Hotels of America.

    Dining

    Lockwood - Contemporary menu inspired by traditional French and Italian cuisine. Upscale setting. Open for breakfast, lunch, dinner.

    Potter's - Lobby-level bar and lounge offering cocktails and appetizers.

    Recreation

    The Palmer House Hilton's 10,000-square-foot health club (surcharge) features a fitness center with free weights and cardiovascular and strength-training equipment, personal trainers, an indoor pool and exercise classes.

    This Hilton hotel is a mile from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, 1.5 miles away, is popular for sunbathing and swimming in the summer. Within six miles of the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Bicycle rentals nearby
    • Fishing nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Swimming on site
    • Tennis nearby
    • Volleyball nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 14.99 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 14.99 (for 24 hours, rates may vary)
    • Self parking fee: USD 42 per day
    • Valet parking fee: USD 62 per night (in/out privileges)
    • Pet fee: USD 50 per room, per stay
    • Refrigerator fee: USD 40 per stay
    • In-room microwave fee: USD 40 per stay
    • Facilities fee: USD 15 per person and includes use of:

    • - Fitness facilities

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Chicago, Illinois, United States
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    41.88081, -87.62707
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    Area map

    A short guide to The Loop - Downtown

    Locals call downtown Chicago “The Loop.” The famous Marshall Field’s, now a Macy’s, is on State Street. Cultural attractions include the Art Institute of Chicago, the Lyric Opera, and the Chicago Symphony Orchestra. Grant and Millennium parks are along the lakefront. Visitors can enjoy complimentary concerts (summer only) and the annual, two-week “Taste of Chicago” in June at Grant Park.

    see all hotels in Chicago

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Bank of America Theatre - 100 yards
    • Haskell Building - 100 yards
    • State Street - 200 yards
    • Madison-Wabash Station - 200 yards
    • Adams-Wabash Station - 200 yards
    • Monroe Station (Blue Line) - 200 yards
    • Art Institute of Chicago - 300 yards
    • Crown Fountain - 300 yards
    • Symphony Center - 300 yards
    • Jackson Station - 300 yards

    3.0+ mi

    • Chicago Midway Airport - 8.7 miles
    • Chicago O'Hare Airport - 16 miles
    • Gary - Chicago Intl. Airport (GYY) - 21 miles
    • Chicago Executive Airport (PWK) - 21 miles
    • Romeoville Lewis University Airport (LOT) - 31 miles
    • Chicago DuPage Airport (DPA) - 32 miles
    • Joliet Park District Airport (JOT) - 38 miles
    • Waukegan Regional Airport (UGN) - 39 miles
    • Michigan City Municipal Airport (MGC) - 43 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 44 miles
    • Aurora Municipal Airport (AUZ) - 44 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (1849)
    • Business (191)
    • Romance (156)
    • Family (207)
    • Friends (160)
    • Other (1135)
    4.3 / 5
    Excellent

    Score breakdown (from 1,849 reviews)

    • 5.0
      (1041)
    • 4.0
      (536)
    • 3.0
      (172)
    • 2.0
      (62)
    • 1.0
      (36)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.4
    • Comfort
      4.3
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 37
    • Next>
    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "It's very good price location quet"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We was injoy our time in hotel very thing we need it was behaend us
    Genuine Hotels.com guest review
    3 night trip in Jun 2013
    Abomsfeer
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "Weekend Visit to Chicago"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The room was fairly nice - some peeling paint on the wall and the ice machines on floors 19 & 20 weren't working so I had to venture down to floor 18. The hotel itself is beautiful and definitely worth looking through. Seems kind of silly to still be paying for internet, but at least the internet followed the device (although that meant I could only […] use my iPad and not my laptop the entire time). Overall this was a nice clean hotel with attentive staff. Very pleasant experience. Read more
    Genuine Hotels.com guest review
    2 night trip in Jun 2013
    Emily
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "Nice place"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Stayed four nights. Bathrooms are older but clean. Great shower and bathroom ligjting. Concierge was excellent. Beds a little soft. Eat at Gage's around the corner, you won't be disappointed.
    Genuine Hotels.com guest review
    3 night business trip in Jun 2013
    Alan
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "Extremely convenient"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Close to sights, but also close to trains, etc... to explore off the beaten path. Luggage check is a separate kiosk which made arriving before check in and leaving after check out feel like we had an extra day.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "Comfortable, convenient"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Would have appreciated wifi. Otherwise the room was comfortable, clean, quiet.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2013
    LeeP
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Close to United Center-saw the Rolling Stones!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Was very impressed of the history of the hotel..rode the elevator extra times to read info about events in hotel. Also tuned into tv station that had info. People very nice and helpful. Enjoyed bar and stores.
    Genuine Hotels.com guest review
    2 night trip in Jun 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    Joshua K.
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Wonderrful overall experience, close to everything"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had a great stay!
    Genuine Hotels.com guest review
    1 night business trip in Jun 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    2.0 / 5
    Fair
    "Lacking on all fronts"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    Terrible service. I had to change room three times. The last room had a smokey smell. No one showed up to turn down my room despite multiple requests. The carpet in my car is nicer than the one in the room. Too Old and refusing to update.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    Haya
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "Nice short staying!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Our staying in Palmer House was nice. The hotel was very clean and the staff are nice. Unfortunately that our room was near the elevators so it was difficult to rest during the nights when there are all kinds of guests shouting to each other, even a couple had an ugly fight one night. The hotels charges a terribly high fee for parking, but you can find […] much cheaper self parking locations just a few blocks towards the South. Read more
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Traveling mother
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Lovely"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was great. When we were assigned to a smoking floor, they quickly recitified us to a much better room on a non smoking area. I would stay there again.
    Genuine Hotels.com guest review
    4 night trip in May 2013
    e
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "lovely"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    loved the remodeled room, comfortable and decorated extremely well.. Lobby is beautiful, staff helpful. Location perfect for our needs. downsides : No coffee pot in room, faucet in tub had constant leak, litebulb out on nitestand. ( never did get replaced ). Some of the items probaly due to age of hotel. Would stay there again.
    Genuine Hotels.com guest review
    4 night trip with friends in May 2013
    christina
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Best service I ever had"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The stay was great; we were on the executive floor and were treated very special. A little pricey, but worth it if you want the best.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    MrH
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a pleasant stay. The rooms was spacious, clean and comfortable.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Great place and location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I really enjoyed my stay at the Palmer Hotel. I was located near of restaurants and shops. The only thing I did not like about the Palmer was the elevators are very small and they take a long time to come. Other than that I would stay there again.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    k
    US

    The Palmer House Hilton - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Had request and received a confirmation for a non-smoking room, was given a smoking room, with the option of changing to a smaller room, Opted for the larger smoking room Was quoted $25.00/night for a rollaway, the actual charge was $40.00/night. The room was very noisy. However, the location was great, the staff was very helpful..
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the stay was awesome the room we got was huge . specially with a toddler it became very useful. If one is ok with the sounds of the metro its an awesome location. mostly everything is in walking distance so we loved it.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    sandy
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in May 2013
    Victor
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip with friends in May 2013
    Joe S
    US

    The Palmer House Hilton - Chicago
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    My room was ok except you could hardly sit on toilet. The most difficult situations were in the lobby and the bar. Way too crowded and not enough service for a small group of people.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Awsome!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great stay... Next time we will find out when the parade is and attempt to avoid...
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "close to theater, The Book of Mormon"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    It was a good experience.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    3.0 / 5
    Good
    "disappointed with extra fees"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    There were fees for wii-fi and valet parking. I was told a price over the phone and the person I spoke to over the phone did not specify. When we checked out, the parking fee was outrageous. And the front desk person helping us was not friendly at all. I wish I would have written down her name. I would never stay at this hotel again or even recommend […] it to my friends. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Diane
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Best Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I love the location of this hotel. close to the best sites in Chicago.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    RJ
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Great location-near everything!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Haven't stayed at the Palmer House in years...it was great.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Steve
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "Close to shopping & sites"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent hotel concierge staff thanks to them really enjoyable tours and detailed directions to all the sites. All the hotel staff were friendly and very helpful
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Linda Eagle Speaker
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "Chicago Hotel Overnight Stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel was nice and there is a starbucks on the bottom floor. Great location, close to the Navy Pier and the Fountain. Parking is a little bit expensive, but it's all relative. Booked the room for a non smoking King size bed and they didn't have one available when I got there. I had to upgrade to the executive sweet to get the same room. All in all […] great hotel to stay and it's the Hilton so you know it's nice. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    Joshua
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent
    "Central location quite nice"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    One of the more convenient hotels in the loop. Right next to the L station coming in from ORD or MDW. Historic hotel with nice lobby. Wifi costs and the business center is a joke. Starbucks downstairs makes things convenient. Elevators get crowded in the morning if you are on a high floor (>19th). Overall, we would stay there again.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Kochusan
    US

    The Palmer House Hilton - Chicago
    3.0 / 5
    Good
    "Great Building small rooms"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The Palmer House was a lovely hotel, the room was clean and mostly updated, but it was tight. I felt claustrophobic the moment I got in the room and the feel only got worse when I checked out the bathroom. You had to shimmy around the door to get to the toilet which was pressed up against the bathtub. The Palmer House is one if not the oldest Hotel […] in Chicago and has great style, the price of history come with tight spaces for rooms, if this doesn't bother you it is a great place to stay. Great location, totally recommend eating at The Gage just a block and a half away. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Laura
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Everything old is new"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was a little anxious about staying at an older hotel, but old and historic do not equal shabby. The Palmer House beautifully combines the elegance of the past with the best of the contemporary. Rooms were lovely and up to date with fine, comfortable bedding. The bathrooms are small, but well-lit and clean. The only thing missing was a coffee maker, […] but Starbucks is located at street-level. There was a charge to use the gym facilities which is a little disappointing. The staff is friendly and helpful. I would absolutely enjoy a stay at the Palmer House again. Read more
    Genuine Hotels.com guest review
    3 night trip in May 2013
    RIta RJ
    US

    The Palmer House Hilton - Chicago
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    hotel did not allow early check in because we were on senior rate
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Stephanie
    US

    The Palmer House Hilton - Chicago
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    Beautiful Lobby, however Rooms bathrooms extremely Small, you can barely turn a 360 once you enter bathroom. Rooms are abused & existing damages not repaired
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Very close to all downtown sights"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel was very nice and clean. Staff were all friendly and helpful. We did however have to stay in a smoking room because our room we booked was not available for some reason. That was the only downside to the stay. Everything else was very nice.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "Great experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very clean! Great customer service. Perfect location for shopping. Lots of restaurants and stores nearby such as target Macy's Walgreens ect. This hotel is highly recommended if your looking to stay in downtown Chicago!
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Sheena
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding
    "great location. terrific concierge service"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    bathroom had a little black mildew in corner next to the shower.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Exceeded my expectations. Great staff too. Very friendly and helpful. Will come again!!
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    k. weinberg
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    Jen
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Palmer House Hilton - Chicago
    3.0 / 5
    Good
    "older hotel- small bathroom"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Don't let the lobby fool you- this is an old building and their rooms are in desperate need of a remodel. Because the hotel was booked to the max, I was given a smoking room even though I had requested non-smoking. That I could live with. The room was small though, with old fixtures. And the bathroom is smaller than some of the closets of other hotel […] rooms in the area. I wouldn't have a problem with a small bathroom if it had a logical layout, but this bathroom was designed to be cumbersome, and everything was old (and not in an awesome antiquey way). It's not horrible, just not what I think is a luxurious 4 star hotel Read more
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Holly S
    US
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