The Palmer House Hilton - Chicago 41.88081, -87.62707

We had a great stay in this wonderful historic hotel. There is refurbishment ongoing but we had no negative experience of this.

This hotel in on the pricey side. We spent our 29th anniversary there. Price was not a problem. The people were very friendly.

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Nice hotel right downtown. Room was big, bathroom clean, price was fair.

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Beautiful room, excellent location. right on the red line.

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This is the perfect hotel for a train trip into the city for shopping, strolling in the park or going to the theater. The ambiance of the hotel put us in a relaxed holiday mood. Our room was beautiful and cozy. We will definitely be back!

Hotel room was very comfortable and well appointed. Thin walls - lots of noise from adjoining rooms. Front desk staff very courteous and helpful. Hotel felt like going back in time - luxurious atmosphere. Glad we booked through hotels.com

I have always wanted to stay at the Palmer House due to the heritage it has in Chicago. I was not disappointed, the Hotel was fabulous. The Staff was excellent, the room beautiful, and the location was just perfect. Anytime I am in Chicago, I will stay at the Palmer House without question. As far as I am concerned it is Chicago's best!

Everyone quite helpful from the front desk to the laundry. Initially our request for 2 bathrooms not met but we were moved the next day to a 2bath and larger room. Our laundry was picked up at 1300 , cleaned and returned by the time we came home at 2000. Housekeeping very considerate of our needs. One can't ask for better service.

Our stay at Palmer House Hilton was superb! The wait at check in was quite long (attendees of a HUGE convention were starting to check in). We were in line about half an hour. The rest of our stay was great! The hotel is absolutely beautiful!!! We can't wait to stay there again!

Hotel was an outstanding value. Staff were nice but not well informed or coordinated. The room safe failed to open and it was a fiasco trying to get it back open. The communication was not good in that it was never stated to us that Security could only open the safe with us in the room -- which makes sense. On two occassions we requested the safe be opended and never informed that we had to be there in the room. So time was wasted thinking the safe was being opened/fixed. The only other problem was the heating system was very noisy. Would bet the motor on the fan was bad.

Riding the escalator to the lobby and looking at the ceiling is a thrill. Staying there is a thrill!

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If you are seeing a play in the Chicago Theaatre District, this is the place to stay. Convenient to walk to and we found it to be a very safe area. The lobby is wonderful, and with the bar situated right there as you walk in, it is an exciting energy that takes you in the minute you walk through the door. Staff was exceptionally courteous and polite. We also had dinner there, in Lockwood, and wow, what a treat! Fabulous presentation and the food was wonderful. Treat yourself to this fine establishment!

Fantastic location one block from Grant Park/Millennium Park. Starbucks & Corner Bakery at the base of the hotel. 24 hour Red Line underground subway at the door. Nicely appointed updated room (but bathroom is typically small in an old hotel), and a comfy bed . The lobby is breathtakingly beautiful from America's Guilded Age. The only negatives: Bring earplugs (the walls are paper thin), and the wifi was over $12 per day extra (most hotels offer it for free), and no free coffee/tea in the room.

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I stayed here over the 2009 marathon weekend and the hotel was clean, comfortable and quiet. Being only 1.5 blocks from the park and Michigan Ave. made it very convenient for pretty much all of downtown and there were plenty of places to eat nearby. I had a small room with one bed. I was by myself, so the small room was comfortable, but request a larger room if you are more than a single. Overall, the hotel was close to perfect for my weekend in the city.

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We have stayed there several times because of its location near the art museums and parks. It seems to have gotten better as far as available food choices in the hotel. The room was quite large, although we have had very small ones before. The major complaint is the cost of parking overnight. Don't use the hotel valet parking service; convenient but its worth walking a block to a self-park city garage.

centrally located historic hotel, beautifully restored to high specification. Stunning lobby. Bedrooms comfortable,but a touch small.

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What a beautiful historic grand hotel in a great location. If you are a history buff or just love beautiful hotels this is your place. We wanted to be somewhere where we could walk everywhere and not pay an arm and a leg. Perfect location, we had a great stay!

I loved it, but my husband prefers something a little more contemporary. We stay on the executive level(key access only) and it was nice and quiet. The suite had 2 bathrooms and one was very small and cramped, but clean. Beds were comfortable, but a bit far from the small TV located in the sitting area. Location is perfect, long walk to all the big shopping, but close to the Art Museum and Milliennium Park. We didn't get a chance to enjoy the free appetizers and continental breakfast, but it looked good. I would defiantly stay again when I can afford it.

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Location was perfect for a get-a-way weekend. We enjoyed the newly remodeled rooms, more than ample space for the 2 of us. Dining facilities, Starbucks, and lobby bar were all expertly staffed and clean and organized. Front desk check-in was outstanding and throughly enjoyed our stay. Slight drawback with this older hotel, sound proofing wasn't great. Would recomend this highly hotel. Foyer is breath taking.

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great for subway/bus to soldier field.

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Although this hotel was lacking some basic amenities and was a bit of a let down, it was definitley worth the price because of the location. Everything (Millenium Park, the Magnificent Mile, Chicago Art Institute, the train) are within a maximum 2 mile radius to the hotel. There are also great restaurants and stores within walking distance as well. If you need any help with restaurant suggestions or getting around town, the concierges were incredible friendly and helpful!

The hotel is beautiful, service was fast and friendly and our room was quite large for a double bed room. The only complaint was that our room was situated next to some kind of mechanical room and the noise woke us up every morning at 6am--not that much fun when on vacation.

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We used our free night through hotels to stay on the executive floor with included valet parking. The perks on the executive floor were outstanding. We had all free pop, water, snacks, hors d'voures (we ate as supper), continental breakfast, and dvd rental. The room was spacious and had 2 bathrooms. The hotel staff was friendly and tried to be helpful. Sometimes it was hard to find someone available to help. We were charged for parking, but the desk clerk took care of it pretty quickly. The hotel itself is beautiful and in a great location. We absolutely loved our stay!

The Palmer House Hilton was everything I expected and more. Having grown up in the Chicago area, I had never stayed at the Palmer House. So, this was a great experience--it was lovely, the lobby ceiling is a must see. The staff helpful and extremely polite. The room was large, and while not "modern", it was beautifully remodeled and looked as it might have looked in the Palmer House glory days. I was 2 blocks from my conference meeting place and had easy access to the Art Institute, Millenium Park, Grant Park, and more. I would recommend this place to visitors and Illinois residents alike.

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The Palmer House is a superb hotel in a great location. However, we were an hour early and had a game to get to. They charged a $25 early room fee for each room. Even though the rooms were ready. HMMMMMM...

The Palmer House Hilton is a jem! The grand lobby and bar area is beautiful and welcoming. The front desk staff were friendly. The room was comfortable and clean. One of my favorite little accessories is the clock radio that has a connection for your iPod! I had a great time at the Palmer House and would recommend it to my friends and family!

Loved Loved Loved the hotel, was a great location and price for the value. My only issue was that my sheets got dirty one night of my stay and the cleaning crew did not put new sheets on my bed, which I would have expected. Other than that, it was great. I would stay again.

Great Classic Hotel but be very careful, some of the rooms are tiny. My room was too small and was very uncomfortable for two people. There also was not a coffemaker in the room. Very disappointing for a Hilton Property

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Positives: I found the location to be convenient to everything. The main entrance is really pretty for taking pictures. I was very satisty with my room (2 double beds room), it was clean, but a little bit small. I did not know that the hotel did not have views of the Millenium Park, there are no views of anything except the other side of the hotel. Housekeeping staff is excellent, my room was very well cleaned every day. Negatives: bathtub was clogged. I called from my room several times and nobody picked up.The concierge and registration staff are rude, unfriendly, and fake-nice. As a visitor to the area for the first time, the only people who really annoyed me were the concierge of the hotel. After I handed the keys on my checkout to the staff, I asked her is she can call the aiport service to come pick me up, she directed me to the paid phone and told me to call myself. I would only recommend this hotel for its location and cleanliness, but do not expect any customer service at all.

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fancy hotel good room service nice lobby bar.parking overnight comes at a cost $56.00