"Great affordable hotel off the mile"
This is a great hotel that we stay at every time we are in Chicago. It is conveniently located off Magnificent Mile between the Tiffany store and the Apple store, and is a quaint but modern hotel with great staff and service! The only reason I rate it a 4 and not a 5 is because the bar area is not the greatest and the elevators are narrow and can sometimes […] take a while. But it's an old updated building so elevator is understandable. Read moreGenuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear CQ, Thank you for your continued loyalty to The Allerton Hotel! We are appreciate your continued business and like to hear that our location and service keep you coming back time after time. It seems our bar and lounge area does not exceed expectations, but would be happy to know what we can do to make it more enjoyable. Please note that our elevator sizes cannot be changed since we are designated as a historic landmark in downtown Chicago. Best, Guest Services
"Nice, but not excellent."
We visit Chicago often and decided to give the Allerton a try. Our room was ready upon our arrival and the staff was friendly. We loved the hotel's proximity to many of our favorite spots and the rates were reasonable. My only small gripe was that the hotel bar was not very well stocked, and were unable to fulfill some of our request as well as the […] request of other patrons. We would stay here again. Read moreGenuine Expedia guest review
Response by Warwick Allerton Hotel Chicago Dear Rick, We are glad that our hotel's location and staff exceeded your expectations, however, regret if some beverage options were not available during your visit. This is not something that usually happens at our hotel, and can guarantee your drink of choice will be awaiting you on your next return. Best, Guest Services
"was real close to everything"
Nice hotel real clean close to everything will stay here againGenuine Hotels.com guest review
"A great spot in downtown Chicago"
We loved this hotel. Its the one I always stay at when visiting. All employees were very friendly and helpful especially Roberta. She was so nice helping us check in. The Allerton is a few min walk from everything you will want to check out. Love this hotel!Genuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear Katie, We love to read that our hotel is your preferred hotel of choice when visiting Chicago! Your kind praises will be shared with Roberta, and she will greatly appreciate you remembering her during your stay. We look forward to your next return! Best, Guest Services
"a warm haven on a very cold night in chicago"
loved it! the allerton has nice rooms and a wonderful staff. it is a great place to stay in chicago! i stayed here in november and did not hesitate to book a room here again. such a great location!Genuine Hotels.com guest review
"Great value, great location"
Surprisingly clean and comfortable hotel given the price and location. Would stay again.Genuine Hotels.com guest review
"Amenities not provided but staff was friendly"
The room had no coffee maker, refrigerator, etc. No internet connection was provided with the room (as had been listed) and the printer in the business office was not working. Hotel will try to charge you a $25 "restocking fee" if you move things in the minibar around to store food in it. The room itself was not particularly comfortable (in terms of […] the bed and the layout) but was very clean. The staff was very friendly and helpful, they were probably the highlight of the hotel. It is a comfortable enough hotel with a lot of potential but should offer more given the claimed 3.5 star rating. A coffee maker and internet connection are standard amenities that any hotel should offer and would have dramatically improved our stay. Read moreGenuine Expedia guest review
Response by Warwick Allerton Hotel Chicago Dear Simon, Please be aware that we do offer complimentary coffee and tea in the lobby level of our hotel. Also, we do offer complimentary wireless internet in the lobby of our hotel if a guest does not elect to pay for internet in their guest room. We look forward to inviting you back again soon and exceeding your expectations! Be Well, Guest Services
Beautiful place!! Nice view and very clean room. Very comfortable bed, shower a little small but over all very nice room. Will definitely stay there again. Loved the check out time of 12 noon. We stayed for New Year's Eve and that extra hour helped.Genuine Hotels.com guest review
This hotel is too old. Consider intercontinental hotel a few blocks from this one. This hotel rooms need update real bad.Genuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear Guest, Our hotel is categorized as a historic landmark in Chicago, so our rooms are decorated in traditional European elegance. We understand that our hotel does not agree with everyone's personal taste, but we stand out from the rest with our unique and timeless Chicago history. Best, Guest Services
"good all-around experience"
Took a New Years Eve trip to Chicago with the family. All aspects of the stay were good. Overall the staff was friendly and professional. The fitness center on the 25th floor is fantastic…a great view down Michigan Ave. The location is great with access to everything…and we felt safe everywhere we walked. The only real issue was with an extremely slow […] shower drain…it filled up with water before you finished. We would definitely stay here again and book through Hotels.com. Read moreGenuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear Derek, We appreciate you choosing to stay at The Allerton Hotel over New Year's Eve! We regret to learn of the challenges you experienced with the shower drain, and have addressed your comment internally. It gives us great pleasure to hear that you will be returning to us again in the near future! Be Well, Guest Services
"Great downtown hotel"
Great experience at The Allerton and we would definitely stay again. The room was bigger than expected in comparison to some other downtown hotels we've been. Appreciated the larger bathroom and coffee in room.Genuine Expedia guest review
Response by Warwick Allerton Hotel Chicago Dear Stephanie, We are happy to read that you enjoyed our spacious guest room, personable staff, and convenient location. Please accept our apologies if the bikes and safe were not working properly during your stay, but this has already been addressed internally. We appreciate you bringing this to our attention, and look forward to welcoming you back again soon! Be Well, Guest Services
"Great Hotel except for $60 parking"
Everything excellent and the main complaints that I have read from other comments were about the old elevators, but I did not have a problem with them, and I think that they only added to the charm. Staff is friendly and professional. Rooms are comfortable and the hotel price is reasonable for a prime Magnificent Mile location. Only complaint is the […] per day/night parking price - not what I expected. Read moreGenuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago John-Please note that our parking rates are competitive with other nearby hotels, and regret if this caused any inconvenience. We understand that parking in downtown Chicago is not cheap, but we happy to offer this amenity to guests staying at our hotel, since many other hotels do not have adjacent garages. Guest Services
"Close my family"
Very pleasantGenuine Hotels.com guest review
"Wonderful Customer Service!"
Our daughters reserved a standard room for us. When we checked in, our room was directly across from the elevator banks. The phone was ringing as we walked in. The person on the phone asked if the room was satisfactory. I said that we'd really like another location, to which she responded..."no problem! Come on back to the front desk". We were then […] given an executive king suite which was AMAZING!!!!!! It was so awesome and so generous. We would have been happy in a queen standard away from the elevator! I will never stay anywhere but the Allerton when I go downtown! One more thing....our breakfast was delicious, the service was excellent and the prices were quite reasonable! We were thrilled with our breakfast. Read moreGenuine Expedia guest review
Response by Warwick Allerton Hotel Chicago Dear Marie, We are happy to hear that you were upgraded to an executive king suite upon your arrival. What a nice treat! It gives us great pleasure to read that you have chosen us as your preferred hotel of choice when returning to Chicago in the future. Best, Guest Services
"Great location for shopping!"
The staff was so nice and the location perfect. We will stay there again!Genuine Hotels.com guest review
This hotel is very noisy. It is close to a major hospital so you here sirens all night. We had a room at the end of the hall so we thought we would have a quite room. When we checked in around 530 our neighbor had very loud rap music playing. We did not say anything then, because we were going for dinner. When we came back around 1030 it was quite. […] around midnight I woke up with a pounding head from the noise outside and inside. The sirens outside and our neighbor again. I was really getting upset with the price I paid as I lay there getting more and more aggravated. I called down to the front desk to ask them to have them to turn it down. Waited and waited. Went out to the hall and you could here it there also. Finally my son called down to the front desk. As we had listened to the noise we discovered it was a inappropriate video. Imagine paying for this hotel and having to listen to this. Finally after the second call they sent someone up to ask them to turn it down. By this time it is 1230 100 and I am wound up. I get to sleep only to be awakened by housekeeping. Their closet was somewhere by our room. They have very happy workers, but not to me after not getting much sleep. Would not recommend because of noise level. Also no coffee makers in the rooms. Read moreGenuine Hotels.com guest review
This was the second time we've stayed at the Allerton and we like it ...great location, clean rooms, and friendly staff.Genuine Hotels.com guest review
My husband and I went for my 30th bday and they kindly upgraded our room to an amazing suite! The staff is very friendly and the bellman downstairs is very helpful! Close to everything and a great location I'll stay again and again!Genuine Expedia guest review
My only criticism is that the room was small. However , it was very clean and the bathroom was excellent. Right down to the pile of the towels. The concierge was extremely helpful and all the staff were polite and friendly.Genuine Hotels.com guest review
"Glad I Stayed."
Art deco room theme . Loved it, Bellstaff, esp Freddie..top Notch. Un impressed with bar décor. Carpet in the room had stains and my hallway ,floor 21 badly needed a painting/papering.Genuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear thomas, Thank you for your review. We are glad you enjoyed your stay with us, and appreciate your honest feedback about the appearance of our hotel. Our team is always looking to ensure that everything is in pristine condition, and will address your comments internally. Best, Guest Services
Great old Chicago hotel in the perfect location to food and sports!Genuine Expedia guest review
"Very nice! Close to everything!"
Loved our stay here! Perfect hotel if you want to be close to Michigan ave shopping! We will be staying here again!Genuine Expedia guest review
"Great location, great rate"
Nice older hotel. Clean. Beautifully decorated. Attentive staff. Slow elevators. Loud sound when neighbor flushed toilet. Located in the heart of the shopping district. Lots of nice restaurants within walking distance.Genuine Hotels.com guest review
Didn't realize it was such an old hotel. Hallways way too HOT!! Elevators too small and hard to get one everytime- we were on the 22nd floor. We stayed in an executive suite and the bed was not comfortable at all- low to the ground and mattress sunk way down- not firm at all. Staff was very accommodating and friendly, but that is the only positive. […] Was very disappointed especially it was a romantic getaway for my husband and I and his first time staying downtown overnight ever. Read moreGenuine Hotels.com guest review
Perfect location. Great staff. CleanGenuine Expedia guest review
"Great hotel and well priced"
Great hotel. No complaints at all.Genuine Expedia guest review
"It was close to several things to see."
We had a Small,small room. But we could upgrade for $50.00. The pricew of the rooms was more then enough without adding $50.00 more. Our room was very small.A reg. size bed.,for one night was $238.00. Now I know some people can afford this. We don't get to Chicago very often.Also because I went thru Exeida for the reservations, I wasn't allowed a A.A.R.P. […] discount. So we wern't thrilled abut our stay. Probably will try a different place next time. Read moreGenuine Hotels.com guest review
"Great Great Great!!"
It's such a great place and location to stay. Close to everything! For a taxi in Chicago try "UBER". fantastic cab service!Genuine Hotels.com guest review
Hotel has great location. Rooms are very small and the staff seemed semi responsive.Genuine Hotels.com guest review
I was there during a health crisis for my granddaughter and really appreciated the TLC I received at check in. The staff was great and I would stay there again.Genuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear Beth K, Thank you for sharing your comments with us, and we hope that your granddaughter is doing much better now. One thing you can count on here is our empathy, patience and care provided to guests that walk through our door. We hope to welcome you back again soon. Best, Guest Services
Enjoyed my stay, very cozy.Genuine Hotels.com guest review
"see you again next time!"
What a great place to stay in Downtown Chicago!Genuine Hotels.com guest review
"feathers pricking me in my bed"
It was generally fine, but the bed had lots of feathers that pricked me and my girlfriend.Genuine Hotels.com guest review
"Excellent location surrounded by dining & shopping"
Upgraded to beautiful suite - offered discounted price!! Extremely clean; excellent shopping & dining!! Be careful if you move things in the minibar as it is calculated by sensors and you will be charged for an item & then to dispute.Genuine Expedia guest review
"Nice Location-Shopping Trip"
Very comfortable stay. Room was small, but I didn't need much. Elevators a problem. Just not enough of them, so the waits were long. Buffet breakfast was way over priced and I only ate there because I was in a hurry. Skip that and go out for breakfast. Overall I'd stay there again.Genuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear Guest, Thank you for you review. We hope you had a successful shopping trip! It seems our central location came in handy for the purpose of your trip. Please be aware that the cost of our breakfast buffet is competitively priced with other surrounding restaurants and hotels. We can't wait to welcome you back again soon. Best, Guest Services
"Very nice staff"
I stayed the first time and will come back for more ! Very friendly staff from checkin to the ladies who clean the rooms. They were more than just ghosts who look at the floor and hush hush into the empty rooms. The only thing is that the windows are not to open (at least in my room ) and that the heating system is very delicate. Either hot or cold... […] When I forgot my medication it took one short email only to get a reply that my meds have been send out already ! Wonderful job and thank you to the entire staff. Read moreGenuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear D.B, Thank you for your kind review and choosing to stay at The Allerton Hotel. It gives us great pleasure to read that our friendly and accommodating staff members exceeded your expectations. We are delighted to hear that you will be returning to us again in the near future. Be Well, Guest Services
"perfect hotel for a Chicago trip"
This hotel was the best place to stay for a trip to Chicago. Great location right on magnificent mile and close tho a Starbucks. The staff so helpful, gave me options of restaurants to eat at and directions to them. I also got a fantastic deal on hotels.com. i would definitely stay again.Genuine Hotels.com guest review
"Great hotel, warm welcome, helpful staff!!"
I was greeted with a warm welcome, front staff offered upgrade with no charge and no request for it. Very pleasant staff. Great stay, great view.....enjoyable stay!Genuine Expedia guest review
"Girls weekend in Chicago"
The hotel was a great location for some Michigan Ave. shopping with my girlfriends. The hotel staff was wonderful and the service was extraordinary. The rooms were clean and comfortable although a bit small to share with 4 girls and all our bags. If I was alone or with my husband I would have likely gave this a 5/5. Sharing this room and bathroom with […] 3 other women was adequate, but it would have been nice if the room and bathroom was a bit larger. overall, we enjoyed our stay and would definitely stay again. Read moreGenuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear Guest, Thank you for your review and choosing to stay at The Allerton Hotel for your girls weekend in Chicago! We understand sharing a room with 3 other women can be a challenge, and welcome you to book one of our larger guest rooms on your next girls trip. We look forward to serving you again soon! Be Well, Guest Services
"Business and pleasure"
Everything was fine except room keys kept failing to open room door and accessing the wheelchair elevator. We had to request reprograaming the room keys several times. Elevator service seemed stressed. Quality of food was very good!Genuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear Eric Slessinger, Thank you for sharing your comments. We apologize for the inconvenience you experienced with your guest room keys during your stay with us. It would be a pleasure to be of service to you again in the near future for business and/or pleasure. Best, Guest Services
"Very good for the price and location."
It is not amazing but you dont stay here to stay in your hotel room. The room was great, just small since it is an older hotel. But the staff and the service was GREAT. We will be staying here again when we come back to Chicago.Genuine Expedia guest review
Response by Warwick Allerton Hotel Chicago Dear Guest, We are happy that you had a wonderful experience at The Allerton Hotel! It gives us pleasure to read that you have selected us as your hotel of choice when returning to Chicago. Be Well, Guest Services
"Loved the bed!"
After a long flight, a wonderful dinner & watching the parade, we had a most wonderful & relaxing sleep. The bed was so, so comfortable. We never heard a sound all night.Genuine Expedia guest review
Response by Warwick Allerton Hotel Chicago Dear Guest, We are so happy to read how much you enjoyed our comfortable bedding. It would be a pleasure to serve you again soon! Be Well, Guest Services
Our check in time was 3pm. Our room was not available to us until 4:30pm. We were traveling with two children. It was not fun trying to occupy them for an hour and a half in the hotel lobby. The Hotel’s restaurant was also closed so we could not have an option to have dinner there to waste some time while waiting for our room to be cleaned. Not to mention […] we were paying for a Suite. Called room service when we finally got into the room to order pop and milk and they told us it would be a half hour until they can bring them to our room…we ended up just going downstairs and getting them ourselves. I would not recommended this Hotel to our friends and I will never stay there again. The only good thing about the Hotel was its location. Read moreGenuine Expedia guest review
Response by Warwick Allerton Hotel Chicago Dear Guest, Thank you for your review. We sincerely regret to learn of the shortcomings you experienced during your recent stay with us. Upon the time of your arrival, we were doing our very best to accommodate the high volume of guest check-in's. Please be assured of our best efforts to regain your confidence in us, and hope you will give us another chance to exceed expectations in the future. Best, Guest Services
Was a perfect location for a shopping trip. Staff was very professional and helpful. Would stay again and recommend to others!Genuine Hotels.com guest review
"Very well located!"
Clean, comfortable, well located & hotel staff very nice & accommodating.Genuine Hotels.com guest review
"Nice hotel - I would stay again."
Very clean and excellent location. Very nice staff. Registration on the 2nd floor, small elevators and the room did not have a coffee pot. Did not eat here. I was told they have bar food.Genuine Hotels.com guest review
"Great location, great hotels"
Two girl friends and I stayed here for a convention at McCormick place. We were able to catch a shuttle to the convention, with passes the hotel issued for the event. We stayed a couple extra days for pleasure as well. The hotel is in prime location--so close to shopping and eating and entertainment! We even walked to Navy Pier from the hotel and it […] wasn't a bad walk at at all. The a Walgreens a block away in case you forgot something. Walking distance to Girodano's Pizza, Mighty Nice, Webber Grill and Elephant and Castle--our favorite restaurants--and so many more! Only 20 minutes from Midway....fabulous hotel! I recommend it to everyone! :) Read moreGenuine Hotels.com guest review
Response by Warwick Allerton Hotel Chicago Dear Guest, Thank you for your review and choosing to stay at The Allerton Hotel for your convention at McCormick Place. Our location is very convenient to nearby shops, restaurants and attractions, and we are glad you took advantage of this during your recent stay. We sincerely appreciate you recommending our hotel to everyone! Best, Guest Services
I stayed at the Allerton Hotel for five nights to attend my professional conference in Chicago. The airport shuttle let me off there at what seemed like a side door. It was the entrance to the hotel, but it was so obscure, that I was initially not sure that it was the hotel entrance. The elevator which took me to the second floor registration lobby […] area was so small, I felt as if the walls would close in on me. The single occupant room I was given was almost equally small, with a queen-sized bed, a small desk, and t.v. but no room for a dresser. Clothing storage was less than I expected. I could not even walk around the bed because the room was so small. I realize that this is an old building, but I still expected more, given the price, even the convention price for this space. The staff was courteous and efficient, and the room was nicely decorated. Read moreGenuine Expedia guest review
Response by Warwick Allerton Hotel Chicago Dear Guest, Thank you for your review. We hope you had a productive conference experience at The Allerton Hotel. It seems our smaller guest rooms fell short of meeting your expectations, but glad our staff made up for this shortfall. It would be a pleasure to be of service to you again soon. Best, Guest Services
"A perfect hotel at a perfect location"
Everything was very nice!Genuine Hotels.com guest review
no fridge in junior suite. elevators are very small with long waiting times.Genuine Hotels.com guest review
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