Great room and the hotel staff could not have been nicer. Everyone was friendly and helpful.Near many attractions and convenient to public transportation. Easy to get to Wrigley Field and other venues. Would definitely stay here again when in Chicago.Genuine Hotels.com guest review
It was very nice, the only thing we were missing was free internet access in the rooms. The concierge was wonderful. He gave us some great tips and we had a great time in Chicago. Also liked the fact that we came early and they were able to hold our luggage so we could start our day, Great location.Genuine Hotels.com guest review
"An option for a stay in mag mile."
Rooms small but cozy. Location excellent, close to shops and resturants. Resturant at hotel was just ok. Breakfast buffet was expensive and very poor with little selection.Genuine Hotels.com guest review
"Great historic hotel"
This is a great historic right off of Michigan Ave. You are close to so many great activities like shopping, navy pier, and the museums. This is an older hotel with rooms that may be a little small but there is such charm in the rooms. The bathrooms are updated.Genuine Hotels.com guest review
"Great stay but read on..."
Overall, my stay was great but not without what could have been a serious glitch. I checked into the hotel at about 12:30 am. I paid and reserved a room with a king sized bed. When I got to my room, the bed was clearly a double. I immediately returned to the front desk stating the problem. I was told the only room available was a suite. the hotel did […] give me a complimentary upgrade, which was wonderful. Maybe they gave my room away because I had not checked in? maybe? I suggest, if you will be arriving late, to call ahead and tell the hotel. Read moreGenuine Hotels.com guest review
Hotel was ok. Bathroom very small. Modelled after cruise ship. Service not friendly and open to questions on city. Would I go back there again ---- only if price was right for short stay.Genuine Hotels.com guest review
"Heart of it all."
Hotel staff and downtown locals were very accommodating.Genuine Hotels.com guest review
The elevators were the only down side. There were not enough of them, and not all seemed to be operating at some busy times. Otherwise, this is an outstanding hotel.Genuine Hotels.com guest review
"Great Location but small room"
This hotel was perfect for seeing Chicago - close to Navy Pier and North Michigan Ave. Older hotel so the rooms were VERY small. Lobby is on the 2nd floor and the elevators were SLOW. Girl who checked us in was not helpful, especially when she found out we had booked online. Concierge was clueless as to what was going on on a Saturday night. Room was […] clean, full size bed and was comfy. Read moreGenuine Hotels.com guest review
Nicely done! Room on the small size for someone who needs loads of space, but more than adequate for most. Service & hospitality was excellent.Genuine Hotels.com guest review
Great location - everything within walking distance. Friendly staff and very accomodating and helpful. Had no problems with room change request. Great time was had by all!!Genuine Hotels.com guest review
The rooms were small but very nicely done. Service was excellent, everyone was very nice and accommodating. My only complaint with this hotel is the cost of parking per night regardless of how often you take your car out. That should be something stated on the website so it's not such a shock when you get there. Overall I was very happy with my stay […] and would stay there again. Read moreGenuine Hotels.com guest review
"Great service and comfortable."
Great location, very clean and great service- I broke their hair dryer two nights in a row, they came and replaced a new one within 5 mins after my call to the front desk, that was impressive! All i ever have to complain is that ambulance often drive by N Michigan Ave so there are siren once in a while, but not too disturbing.Genuine Hotels.com guest review
"Cozy and Close"
The Allerton was a nice hotel with friendly staff and close to all the downtown Chicago action. The rooms, however, are small which made it a bit uncomfortable, but tolerable.Genuine Hotels.com guest review
This is my second stay at the Warwick Allerton, and I will continue to make this my Chicago choice. Superb location and a comfortable and spacious room. Just perfect.Genuine Hotels.com guest review
IT WAS NICE,ROOM WAS SMALL,TV SHOULD BE MOVED,WONDERFUL LOCATION.Genuine Hotels.com guest review
Stay here often. Always satisfiedGenuine Hotels.com guest review
"Stay at the Allerton"
Staff was extremely helpful. Rooms were very small as were the elevators, but a good hotel!Genuine Hotels.com guest review
"Great location, great hotel"
The Allerton was the perfect choice for a week's stay in Chicago. The rooms were spacious, clean and well decorated, and the hotel's concierge services were terrific. This was our first stay at the Allerton, and we'll definitely be back.Genuine Hotels.com guest review
Great job, Allerton! We were given a nice room to stay in. After requesting a high floor with a view of the city, the attendant easily changed our room to ensure the best opportunity to see the city. Thank you! Another thank you to the cleaning staff! They kept the room its best and when we requested something cleaned that had gone overlooked, they […] were quick to fix it. Huge thanks for a great vacation with my daughter! Read moreGenuine Hotels.com guest review
I enjoyed my stay very much.Genuine Hotels.com guest review
"Close to many of the city sights"
Lovely old hotel that has been well maintained. Some of the rooms are small, however ours was just the right size for us. Could use some extra place to put stuff in the bathrooms.Genuine Hotels.com guest review
The hotel room was a bit small but that is to be expected in a big city like Chicago. The location was great - we were able to walk or bus to almost everywhere! The staff was very friendly and helpful - we were highly pleased with them.Genuine Hotels.com guest review
"Good location. Reasonably comfortable."
It was fine, although the room was really small for two people. I never got round to the other side of the bed to look out the window because the bed was so close to the other furniture it was a squeeze. Also there was not enough shelf in the bathroom for toiletries for two people. I think they put us in a room meant for one person. The hotel itself […] was ok, clean and service was good. Read moreGenuine Hotels.com guest review
I am a resident of Chicago. My three night stay business stay was wonderful. Great accommodations, professional and courteous staff from the moment l got out of my sister's truck. I will be coming back for a leisure stay so l can take time to enjoy the Magnificent Mile and Navy Pier. I have already told my business associates and Christian Leadership […] group to utilize your hotel for future meetings AND lodging. Read moreGenuine Hotels.com guest review
"Perfect Place for Business or Personal Travel"
I was in Chicago on a business trip for a week and enjoyed my stay at the Warwick Allerton. The location is perfect…right in the middle of the action for shopping and great food, close to the 'L', and not too far from the Lake. My room was small, but I really didn't need more space than I had. The only thing I wasn't pleased about was the cost of parking […] in the hotel garage. I suspect though that this cost isn't much different than any other place in Chicago. It was however, a shock to me. Naivety of the small town traveler I guess. Great trip to Chicago and great stay at the Warwick Allerton. Read moreGenuine Hotels.com guest review
"perfectly acceptable, not exceptional"
Hotel rooms were clean (small but not unusual for a city room); interior halls were attractive; lobby a bit tacky. Upon arrival, lobby layout was confusing and there was no one who greeted you or directed you upstairs to the 2nd floor check-in. There were parking valets but they did not offer assistance as we did not have a car. Service was fine, but […] just the minimum. Read moreGenuine Hotels.com guest review
"Bad customer service and Extremely small rooms"
Rude front desk staff, extremely extremely small rooms, old and needs updating. For the price, one would expect more.Genuine Hotels.com guest review
Overall we were pleased with our accommodations. However, for three days in a row it took until 630 or 7pm before housekeeping would arrive to do our room. Rather inconvenient as we would be getting ready for dinner reservations...Genuine Hotels.com guest review
"No Free WIFI in your room"
Beds were to soft; No free WIFI in our room; Had to call twice on the same day about getting our room cleaned,...the room was finally cleaned around 6:30pm in the evening.Genuine Hotels.com guest review
Got a great deal for this time of yearGenuine Hotels.com guest review
Lovely hotel in ideal locationGenuine Hotels.com guest review
I stayed 2 nights for business and the entire experience was wonderful. From early check in to requests being met promptly at late hours, the service was top notch. The rooms are clean and have everything you need in a small size. The size of the rooms are small, but just like in Paris, you don't stay at a hotel on Chicago's Magnificent Mile to watch […] TV. The location is absolutely amazing, at the heart of the city and so close to everything that a car is not necessary. Highly recommended hotel, great price, great experience. Read moreGenuine Hotels.com guest review
"Great Hotel - no complementary wifi"
Great hotel and an unbeatable location along the Magnificent Mile. Unfortunately, though, there is no complementary wifi.Genuine Hotels.com guest review
"Great location ONLY"
Convenient location. Service from staff was mediocre at best. Room was comparable to a closet, bathroom was almost as bad, view was of air conditioners. At the price they charged, they need more than location to justify it.Genuine Hotels.com guest review
"Everything was great except bed"
Enjoyed every thing about this hotel (location, room setup, view, amenities....) except the bed, which was really uncomforable as it was firm on the outer edges and soft in the middle so my wife and I didn't rolled into each other and neither of us slept very well in this bed.Genuine Hotels.com guest review
"Central location but old building"
No room service, no bottled water. Wouldn't stay here again.Genuine Expedia guest review
"Great Hotel on the Miracle Mile"
The staff was great and the room, although did not have a view, room 413 was the last room on the hall which was great since we didn't hear anyone the entire time we were there. We had breakfast there in the hotel which was good and the server was very attentive making sure we had anything we needed. With the Warwick right on the Miracle Mile it also […] makes seeing the sights and shopping a snap. I would stay at the Warwick again without any hesitation. Read moreGenuine Hotels.com guest review
"Expected more for what we paid"
THE GOOD: Great location, great decor, rooms are clean and bed was comfortable. THE BAD. Rooms are tiny, a shoe box really. The photos online are very misleading. The common men's bathroom near the restaurant was really messy and the toilets really dirty. The breakfast was OK, don't recommend the caprese panini nor the leek soup. Some (NOT ALL) of the […] wait staff walked by dirty tables & trash on the ground and didn't bother to pick up. Not what you would expect at a hotel that has clearly put a lot of money into decor. The English muffin I ordered wasn't part of the bread option that came with my breakfast one day but was the next. The bar area had standard cable and didn't have access to a hockey game - so we were forced to go offsite. Read moreGenuine Hotels.com guest review
"Wonderful hotel in a great location!"
Couldn't ask for better Chicago hotel experience. Hotel has a European flavor with boutique type service. Small and friendly staff were courteous and helpful Room was more than adequate in size and comfort. We opted for the executive junior suite after reading some complaints about size of rooms. Obviously, you get what you pay for. Spend a few more […] dollars per night and you'll have nothing to complain about. Small on site restaurant was great for breakfast. Just a few steps down the street is the Elephant & Castle Pub and Restaurant where they have a great lunch menu. Valet parking is expensive, as is parking anywhere downtown. But it was nice to have our car available quickly whenever we needed it.Fantastic location right on Michigan Avenue in the heart of The Magnificent Mile. And just a short stroll to Navy Pier, the beautiful Millenium Park, and the Art Institute. Love this place and look forward to our next visit! Read moreGenuine Hotels.com guest review
Great Location. Came to see newborn granddaughter in Northwestern's downtown hospital. Great location. Very good hotel.Genuine Hotels.com guest review
The PBX operator did not have a smile in her voice at all. Sounded very bored. The room service gentleman's voice portrayed a feeling that I was bothering him. He seem aggravated that I called. No thank you either. Just thought you'd want to know. Front desk staff was friendly and efficient.Genuine Hotels.com guest review
My experience as nice. It wasn't off the charts great, but pleasant.Genuine Expedia guest review
"Great location but…"
I was very much looking forward to staying here as the hotel has a great history and is located right on Michigan Aves “Miracle Mile”. The staff greeted us very warmly, something that continued for the duration of our visit. They were all, from the reception staff, waiters in the restaurant, bartender, etc. were all extremely kind and accommodating. […] The room itself was a bit smaller than I was expecting for an “executive suite” but somewhat typical of big city hotels. It was comfortable and very clean. So why the mediocre rating you must wonder? The hotel itself was filthy! I don’t mean just wear and tear, I mean dirty! The carpets were, at least on our floor, badly worn and soiled. What was more surprising was the amount of loose trash on the floor which was never vacuumed or picked up the entire time we were there. The walls were also smudged and had numerous impact damage marks which were never repaired. The floor outside our room also smelled like a dive bar, wafting with cigarette smoke. It was supposed to be non-smoking but someone was lighting up big time. We had our breakfasts in the hotel restaurant and the food was very good but again the facilities were lacking in cleanliness. The chairs and bench seating were covered in filth to the point I was almost afraid to sit down fearing it would transfer to my clothes. I sincerely hope someone at the hotel reads this and takes the necessary steps to correct the cleanliness issue. Read moreGenuine Expedia guest review
Nice hotel, reasonably priced. Close to downtown.Genuine Expedia guest review
Great hotel. We came at a very busy time. Excellent front office staff and door men. Only drawback was no coffee in the room. Beautiful historic hotel and the views were amazing. Great location as well.Genuine Expedia guest review
"Room not ready."
Arrived around 5:30 PM and room was not ready. Hotel comped us 2 high end drinks and an excellent appetizer. When room was still not ready by around 7:00 they comped us 2 very good breakfast each day of our stay. Late check in was almost worth it. Enjoyed the hotel and staff very much. We would recommend hotel to others and definitely stay there ag […] ain. Read moreGenuine Hotels.com guest review
Very friendly staff, clean, our room (standard) was really small, size of a cruise ship cabin. No free WiFi, coffee or refrigerator in the room.Genuine Hotels.com guest review
Great location, the staff is ok but not friendly.Genuine Expedia guest review
"Close to all great places,"
We spend couple of days on CHICAGO. The location of this Hotel was just perfect for Us. walk distance to few places near by many places like the water tower for named one of them. City was pretty clean and safe to walk on it.Genuine Expedia guest review
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