"Horrible Customer Sevice"
DO NOT STAY HERE!! Stayed for a wedding and got in late (after 1130 pm). Key did not work to stairs or room and sign on front desk said no one available after 1130 pm. This means no one at front desk OR BY PHONE!!! I was locked out of my room for 45 minutes, while 8 months pregnant and with 2 small children less than 3 years old. Finally reached someone […] in the front office after 20 calls, and was told that no one picks up the phone after 1130 at night even though the hotel was completely booked. I have never, ever heard of such a ridiculous policy!!! Then she wanted me to walk down to the front desk to get my key! And she would not let tell me the name of the owner or manager so that I could complain. What horrible service! I would never, ever, ever stay here or at any other howard Johnson's if this is how they treat there guests.And this is not to mention the police showdown with a vehicle across the street earlier in the day. Don't even get me started on that!! Read moreGenuine Hotels.com guest review
"Good hotel, fair price"
It was easy to check in, the staff was friendly, and the room was clean. I would stay there again.Genuine Hotels.com guest review
Hotel is in very sketchy neighborhood. The furniture in the room is nice, including the bed, but the carpeted floors seemed dirty and bathroom was very outdated, with dirty walls, corners and slapdash cocking. Not recommended, and overpriced given the condition and neighborhood.Genuine Hotels.com guest review
"Better than expected"
Overall a decent place to rest your head ok value for the money.Genuine Hotels.com guest review
"Not a great location"
Light over sink wouldn't stay on which was an issue when trying to get ready for someone's wedding but we alerted the office and they were very friendly and helpful. The room was clean and comfy, just not a great location. Salinas just wasn't our style. Thought the room was a bit expensive for the area.Genuine Expedia guest review
"Nice hotel for overnight"
Clean and modern, good bed, pretty quite. Hotel desk clerk knew good places to eat.Genuine Expedia guest review
"Spacious and clean"
I was pleasantly surprised to find this Howard Johnson so well taken care of. The rooms were spacious and had all the amenities with a microwave and a good size refrigerator. The only thing that didn't work was the Jacuzzi tub but because we were there only one night it was not a deterrent to enjoying our stay. The manage was most helpful and courteous. […] Our morning continental breakfast was very good with bagels, cereal, muffins, juice, coffee. There was ample choices to get our day started included a bowl of fruit of apples and bananas. I'll go back there again since my daughter lives in Salinas and it is conveniently located to all stores, gas stations and restaurants. Read moreGenuine Hotels.com guest review
"Course of my objective"
It was comfortable and hospitable enough to simplify the course of my objectiveGenuine Expedia guest review
Overall the hotel was great even the location. However, my friend thought the pillows smelled.Genuine Hotels.com guest review
Useded a 3rd party to reserve my room and when i got there the Front desk person told me i had 3 rooms instead of 2. she was slow to get understand things and rude. The room was ok but smelled of mildew. It was like it hadn't been aired out in a while. We just needed a place to crash for the night so it served its purpose.Genuine Hotels.com guest review
Hotel room is clean and Staff is kind. We went this hotel with our baby but they just have 2 crib. So if you want to use crib, you must call to the hotel for preparing crib before you arrive. In our case, we did not call before arriving, they could not prepare the crib, but kindly they provided the crib to us after borrowing that from other hotel.Genuine Hotels.com guest review
"Our Stay Knight Ramirez 8/27-28/2013"
The Hotel itself was very nice and well kept, the Housekeeping Staff was very friendly. It is within easy distance of the Steinbeck Center and Old Town Salinas. The only complaint I have is the person at the front desk was not very friendly and did not give us any information about the Continental Breakfast. I knew about it from the information posted […] on Expedia when I booked the room. Read moreGenuine Expedia guest review
It was a great place for the price, very clean. Will stay againGenuine Hotels.com guest review
"Clean Room and quiet"
The room is super clean and comfortable. No complaints and I would stay here again if i ever make it back to Salinas. I requested a quiet spot on line and the manager put me in the back corner which i complemented him upon my check out.Genuine Hotels.com guest review
"Nice, clean, and very specious hotel"
I very much enjoyed the clean and nice room. The hotel was maintained and teh staff was friendly.Genuine Expedia guest review
Good clean room. Nothing fancy, but comfortable.Genuine Hotels.com guest review
"Good for an overnight stay"
Used the hotel for an overnight stay. It was okay for this purpose.Genuine Hotels.com guest review
"Clean, comfortable, tech-challenged"
Service, cleanliness were excellent, well-maintained; we slept well in the comfortable bed. We wanted to use the data port (wired internet) for Skype with our overseas sons, but it was not operable. Staff offered to move us to another room, but this would have consumed most of the day. Also, although refrigerator & microwave are listed as included, […] these were not in our room. If these items are important, be sure to call to verify before booking. Read moreGenuine Hotels.com guest review
"Laguna Seca Motorcycle Races"
The hotel was in very good condition. The beds were very comfortable and the room spacious. Our main issue was our room was on the front of the hotel with constant road noise and very bright.Genuine Hotels.com guest review
"Everything good minus parking."
If you're going to ask for all the details on the car we're driving, why not put that information to good use and get rid of all the cars parking there that are NOT hotel guests? So annoying to come back from traveling all day and have to carry a sleeping toddler two blocks to our hotel room. First world problem, definitely.Genuine Hotels.com guest review
"Best Rest Ever!"
The beds here are so comfortable, I over slept until 10 AM. I counted 13 plugs in this room and the hotel I stayed in yesterday only had two. Very clean and a restaurant was just a block away. Was pleasently surprised!Genuine Expedia guest review
"Would stay here again."
Clean room, not loud for being down-town. Would stay here again.Genuine Hotels.com guest review
"Not a King-Size Bed"
Booked and paid for a room with a king size bed. We have one at home and it's what we're used to sleeping on. What we wound up with was a room with a king size headboard and a queen mattress. When we asked what size the bed was, she said, "King". My husband shook his head and explained we have one at home, that it was a king headboard but the mattress […] was smaller than the headboard. She rolled her eyes and said she'd tell the manager. She was on the next morning when we left and didn't seem to even remember we'd checked in. It was the weekend before the rodeo, which meant it was parade weekend. Didn't think was a big deal until we couldn't get to our hotel easily because Main Street was blocked for the parade. Finally, as we were checking in, my husband commented on the number of cheerleaders running around, to which the clerk replied, "Oh yeah, it's going to be noisy tonight." At 2 in the morning, we could hear music from one of the adjoining rooms. My husband thought about calling the front desk but knew the clerk wouldn't do anything about it. The clerk did recommend a pizza parlor to my husband at check in but we couldn't get to it cause the street was closed for the parade. Read moreGenuine Expedia guest review
"A Place to Stay if You just Need to Crash Out"
I chose to stay in Salinas where is close to Monterey, which has the most attractions to the tourists. However, staying in this Howard Johnson did save me some money but I would not ever return or recommend it to, at least, the vacationers.Genuine Hotels.com guest review
"Great choice for the area"
Clean, friendly a little pricey but worth the money. Stay away from street rooms.Genuine Expedia guest review
"Close to Softball Park"
Other than the heavy walkers above us and the slamming stairway door, the hotel was very nice.Genuine Hotels.com guest review
Here for a funeral and looked forward to restful nights. Comfortable and secure.Genuine Expedia guest review
"Good deal for the location"
I had no problems staying here. Was very convinent and easy to find. Room was small but comfortable for a 1-2 night stay. Clean! Would stay here again.Genuine Hotels.com guest review
"bad for families"
I booked a 2 bed find they didn't have one ended off with two single bed rooms. The only problem was that I had my 2 young children, we seperate the bathroom floors had dried urine and the sheets/blankets smelled like smoke dirty sink and noises late night coming from outside. My spouse was very unhappy my children were scared..very bad experience.. […] well never go back ..Sorry thank you Read moreGenuine Expedia guest review
"Close to restaurants. Convinient location."
The room was very clean and inviting. Lots of windows with nice natural light. Everything worked :) Would stay there again.Genuine Hotels.com guest review
"In the center of Salinas"
I enjoyed this hotel. It is located in the center of Salinas, and from there you can head out anywhere. I do want to say that the surrounding neighborhoods are a little run down, but that's not the fault of the hotel. It's within walking distance of the downtown attractions (theater and coffee, etc) but I didn't exactly feel comfortable to walk TO the […] downtown area from where I was at. I am probably overreacting, but I'm going to go ahead with the "Better safe than sorry" philosophy. Overall, the hotel was great though. Read moreGenuine Hotels.com guest review
No issues...it was what I expected!Genuine Hotels.com guest review
It was good. The front desk people were very friendly and nice. The only thing is that you could hear the traffic from the street. Overall I would stay again!Genuine Expedia guest review
Liked every minute of the stay the staff/owner very helpful breakfast room very well equipped and cleanGenuine Hotels.com guest review
Very comfortable bed Clean Very good value for the priceGenuine Hotels.com guest review
Never stay here again!!!!!!!! It was so gross not clean staff was very rude:/Genuine Expedia guest review
The bed was very comfortable and room was very clean. We had a restful night which was important to us since we were racing the Seat Otter Classic the next morning. This will be out go to place for the years to come.Genuine Hotels.com guest review
"This is a Jem and a surprise"
I was very hesitant to stay at a Howard Johnsons since I haven't had great experiences there. I drove to the hotel expecting very little and before I took the room I asked to see it, I was a hotel/motel maintenance man for many years and I wanted to see if it was adequate...It was a very well maintained property and was a great value. The gentleman […] at the counter was pleasant and courteous and the location was central to where I wanted to be...I would highly recommend this hotel to anyone who doesn't want to spend an arm and a leg just for a clean room...One Caveat is, if you need to use the elevator after 10:00pm stay somewhere else...For some reason they close the elevator at night... Read moreGenuine Hotels.com guest review
It was OK considering the rating. Comfortable and clean room, adequate breakfast, not a very good location.Genuine Hotels.com guest review
Better than anticipated. Kind of a seedy location in an industrialized section of the city. Some of the guests were really really loud but the room was clean and bigger than expected. Internet access was limited because the computer did not have cookies enabledGenuine Expedia guest review
"Decent room, good price, terrible customer service"
The hotel is near the "main" street of Salinas. Rooms are small, but just fine. TV's are not flat screen, but you get plenty of channels. There was a mini fridge and mini microwave in our room. The breakfast was minimal. Breads, cereals, and a waffle maker. There was a fridge that said "eggs, yogurt, milk, etc", but all it had in it was more bread and […] some milk. The customer service - which was just a guy in the front room, who watched TV in the back and would come to the front when you hit the bell - was quite poor. He was very rude when we came in and when I asked a question about the price, he snapped at me. When I leaned over the counter to see what he was doing with my credit card (we'd already paid online, so this was for "incidentals", he said, "Why are you so worried about your credit card?" Um....because I don't want you making a copy of it...which he did. Still, our room was fine for our one night stay. Read moreGenuine Hotels.com guest review
"Not a 2.5 star"
Motel. Not hotel btw. Room was 60 degrees tops when we arrived in it. Took an hour to warm up. Breakfast was ok. Small. This is on par w motel 6. Barely adequate.Genuine Hotels.com guest review
OK, I was happy to see they upgraded the TV channels.The breakfast is still poor.Genuine Hotels.com guest review
We had some very noisy neighbors in the room next to us, with no one answering the front desk phone when I called to report. But matter was resolved when we spoke with front desk the following morning.Genuine Hotels.com guest review
"Best place in salinas for the money"
Big clean room, fridge, microwave, full pressure shower, and beds were comfortable. Manager was friendly and the cleaning staff was very helpful.Genuine Hotels.com guest review
"Clean and confortable room"
Room was clean and modern (like just remodeled) but feels like they forgot to do the bathroom (felt old).Genuine Hotels.com guest review
"OK place to stay"
We were there for a family event and it was convenient, economical and a basic place to stay. The room was a little cramped. If one person was using the computer desk and the other needed to use the bathroom the computer person had to get up and move or you had to crawl over the bed to get to the bathroom. If you were at the sink and the second person […] came out of the bathroom the door would hit you. Not major but a little inconvenient. Carpet needed cleaning but otherwise clean and the bed was comfortable. Read moreGenuine Hotels.com guest review
"have good time"
was good the bed was comfortable and the room was very cleanGenuine Expedia guest review
The room was clean and the bed was comfortable. The place was quiet so we had a good night sleep.Genuine Hotels.com guest review
I don't care for the location but Salinas in general is a tough town. I was hassled by drunk guests the first night as I arrived after 10pm following a music rehearsal. Manager on duty was kind and saw what happened but didn't indicate what he would/could do about the problem.Genuine Hotels.com guest review
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