"Perfect location to our job site"
Best location, excellent breakfast, and incredible customer service.Genuine Hotels.com guest review
"Worst rooms if you book with Hotels. com"
Got berated for using Hotels.com and told I would get the worst room. And no points, not even the welcome 300 that they are supposed to give everyone. It is a very convenient place if you have a car. The rooms were very good.Genuine Hotels.com guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Dear Guest, Thank you for taking the time to post your hotel experience. You are incorrect , if you do book a room thru any third party website including Hotels.com there are no rewards points issued. We do however try to accomadate all guest requests and am sorry if yours was not met. Thank you for your feedback!
"Great place to stay"
Friendly staff, nice pool area and comfortable rooms . Location convenient to city or beachesGenuine Hotels.com guest review
We were looking for a convenient location with basic amenities and were more than happy with our choice. Perfect location to get to Sausalito, Golden Gait Park,and Muir Woods. Excellent hotel amenities for price and location with night time fire pit and S'mores to cap off the evening.Genuine Hotels.com guest review
"Very relaxing and fun"
I love the spa, pool, fire pit with s'mores, and the cruisers to ride to the beach. This place is awesome and I will definitely go back. The only part I dislike is carpet in the rooms as I prefer tile but it was clean!Genuine Expedia guest review
"Quiet and comfortable hotel close to muir woods"
Comfortable beds, helpful staff, love the free bikes, free parking. Free breakfast ...Genuine Expedia guest review
"Very nice room, close to everything"
Everyone on the property was very kind and helpful. A big thanks to Joanne at the front desk for all she does.Genuine Hotels.com guest review
The room wasn't clean and outdated.Genuine Hotels.com guest review
Really close to Muir Woods. Great locationGenuine Hotels.com guest review
"nice hotel, easy car access to SF"
nice hotel but the sound proofing could be better. health club is just a tiny nook, not a place to exercise.Genuine Expedia guest review
"close to Muir woods"
really nice stop over. clean and close to muir woods..Genuine Expedia guest review
We paid for poolside rooms on the first floor and got 2nd floor, not even pool view rooms. Area was very nice.Genuine Hotels.com guest review
The afternoon receptionist upon arrival on April 13th was unpleasant, impatient(and we were the only one in the lobby) and abrupt. Definitely not a good ambassador for Holiday Inns. The evening receptionist could not have been nicer.Genuine Hotels.com guest review
"Close to SF without all the noise."
Great access to walkways near water. Very peaceful.Genuine Expedia guest review
"Close to Dipsea trail"
It worked well for us. However... In the interest of improvement... The beds sink in and need to be replaced, also although the entire property is supposed to be non-smoking, the two rooms that we were given smelled of smoke. It was not extreme, but if you are sensitive to smoke smell you will not like it. We would stay here again if we were to return […] for another hike. Read moreGenuine Hotels.com guest review
"Nice and clean hotel"
We had a pleasant stay. Breakfast was rich. :))))))))))))))))))))))))))))))))))))))))))))))))))))))))))Genuine Expedia guest review
I stayed overnight. I wanted to use the hot tub and the pool was heated but I was unable to because of weather. There were people there though and children on the lawn hammocks. The breakfast was pretty good given it was serve yourself like the breakfasts are set up these days. The food was good as well as the choices of fresh fruit. The hours were […] short with the breakfast ending at 930 am. The food was gone before that time and not replaced. There was a little bit of coffee and tea in the room. There were two bottles of water but you had to pay a high price for them. The internet was very good. The bed and pillows were excellent. Hotel staff were very cordial and overall, it was a good stay. Bring your bike and go into Sausalito for the day. Read moreGenuine Hotels.com guest review
"Hotel Location and Staff Were Superlative"
I needed a short get-away and chose to stay at the Holiday Inn. It was a great choice. The hotel staff were engaging, fun, and informative. My room had a small balcony and overlooked Mt. Tam and a protected wilderness/bike/walk trail area. The pool was a bit crowded - but that was practically expected given how warm the weather was.Genuine Hotels.com guest review
"Great for kids!"
My kids loved this place. The location is great close to SF. They offered complimentary s'mores for the kids which they loved. All in all great hotel!Genuine Expedia guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Dear Elizabeth, thank you for the great comments. We do work hard to try to make every guest stay a memorable one. We are glad you enjoyed the hotel and all it has to offer. Thank you for your business and we do hope to see you again soon.
Nice rooms, very modern , would stay againGenuine Hotels.com guest review
"You don't want to miss this hotel! It's great!"
Best hotel we stayed in during 3 week trip! Staff was very friendly. Beds were comfortable. Only thing missing was an elevator. Convenient location to Sausalito and Muir Woods. They even provide smores kit and bicycles for guest use. Wish we had been able to stay longer! We will definitely stay here next time we are in this area.Genuine Hotels.com guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Dear Honorable TJ, Thank you for the kind comments about the hotel and we are glad you enjoyed your stay. Thank you again for your business and we do hope to see you again soon!
"Nice hotel. Close to Muir Woods."
Nice, clean and quiet. Slept well with the comfortable bed. Continental breakfast was good and convenient.Genuine Expedia guest review
We spent two nights here while visiting the Marin Headlands and Muir Woods. It has a great location that is easy to find and access. The room had been updated, as had the entire hotel and was very attractive. We were afraid that our room on the ground floor was going to very noisy, but it wasn't at all. They were completely full when we were there so […] the breakfast area was packed, but they opened up an additional room and breakfast was very adequate. The Italian restaurant next door was excellent, we ended up eating there two nights in a row and enjoyed it. There was also a good restaurant close by on the path that went by the hotel by the water. We walked there for lunch and it was good also. Read moreGenuine Expedia guest review
"Great place to stay and nice breakfast!"
We enjoyed our stay and were pleased with all the little extras that were offered such as the smores, great breakfast, free bikes to ride and comfy beds and pillows!Genuine Expedia guest review
The staff was friendly and very helpful. I love this place!Genuine Hotels.com guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Thank you for your business and we do hope to see you again soon
"Mill Valley Wetlands Reserve"
Nice area off wetland reserve w bike / walking trails. Birds abound. Near Muir Woods National Monument.Genuine Expedia guest review
"Mill Valley Wetlands Reserve"
Nice area off wetland reserve w bike / walking trails. Birds abound. Near Muir Woods National Monument.Genuine Expedia guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Dear P, thank you for your feedback. We are glad you enjoyed the area and thank you for your business
"Staying at Holiday Inn Express a pleasure"
It was a treat to stay at the Holiday Inn Express in Mill Valley, CA. The rooms were clean and comfortable and quiet. The staff was friendly and helpful. The pool was great and we enjoyed the S'mores party in the evening over the fire pit.Genuine Expedia guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Dear Ceresa, Thank you for posting your experience on expedia website. We are glad you enjoyed the hotel and all we have to offer our guests. Thank you again for your comments and we do hope to see you again soon
"Overprised, Over rated"
Break fast times were TOO EARLY, and TOO SHORT for the guest like us who checked in late after long trip.View was mostly barren land, and commercial buildings. and very small balk any, where did not have two chairs for two guest of the room.Genuine Hotels.com guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Dear Guest, Thank you for your comments as we do take all guest comments to heart. We are sorry you did not enjoy the area and all it has to offer. Thank you for your business and we do hope to see you again soon!
"VERY HAPPY EXPERIENCE"
After having a very bad experience with the booking company, I am happy to report that Marlene at HIE Mill Valley rectified the situation within minutes. She, and the other staff (Roland, Ina) made our stay comfortable, affordable & accurately priced. I contacted the GM personally to praise them for their efforts. My husband & I have both worked for […] top notch hotels, & this property delivers where it counts. I highly recommend them. Close to Sausalito (3 mins). Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Dear Belinda, Thank you for reaching out to me personally. I did share your letter with the hotel and thank you again for your feedback. We do hope to see you again soon!
it was good for the price. if you don't mind staying outside the city and driving, the surrounding area had bike baths, easy access to hiking. it was quite and low key, just what we wanted. the hotel itself was slightly outdated and the rooms were a little musty, but it was nice over all.Genuine Hotels.com guest review
"Great hotel inconvenient location"
It is very hard to go around without a car in this areaGenuine Hotels.com guest review
Nice location, nice view. There is a lake in front of the hotel, few steps further. Beside, the location is easy to find, just along hwy. Great stay!Genuine Hotels.com guest review
Everything is good, but I traveled to San francisco, so I have to pay $6 for Golden gate bridge everyday.Genuine Hotels.com guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Dear Jiranum, thank you for posting your comments on the website. We are glad to read you enjoyed the hotel. As you discovered the Golden Gate Bridge has a 6 dollar toll to get into San Francisco. Thank you for your business and we do hope to see you again soon.
"Convenient location at a reasonable cost for SF"
The room wall construction was not well insulated allowing you to hear noise easily from near by rooms. The location was very convenient for the San Fransisco area at a lower cost than the city of San Francisco.Genuine Hotels.com guest review
The room had a very old smell, but spacious ; good amenities around the hotel. Convenient location to see Muir wood and Sausalito.Genuine Hotels.com guest review
"Was perfect for us"
Perfect location, friendly staff,nice amenitues,great cinnamon roll, reasonable priceGenuine Expedia guest review
"Best for the price in the Sausilito Area"
This hotel is a short drive from the beautiful Sausilito. My room was large and I paid a very small amount to get my room up graded which gave me a small patio. The gym facility was larger than some and had multiple machines. The breakfast was nothing to write home about but you cant complain when it comes free with your stay. Bed was comfy, big screen […] cable tv, and very convenient to the 101. Best hotel in this area for the price. Read moreGenuine Expedia guest review
"Good location, easy driving distance to SF"
Nice hotel, clean and spacious room. Easy on/off Hwy. 101 into and out of SF but unfortunately not a lot of restaurants within the vicinity. However, Buckeye Roadhouse, is outstanding. Ask for directions if your not familiar with the area.Genuine Expedia guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Thank you for taking the time to post your experience on the website. We do appreciate all guest feedback. We do have a Italian restaurant next store to us called Frantoio which does a good job. They are however only open for dinner. Thank you again for your business and feedback. We do hope to see you again soon.
Our stay at the Holiday Inn Express in Mill Valley was excellent. The staff is gracious and accommodating. The breakfast was tasty and abundant. The location is more than perfect. The surroundings of nature and walking and bike trails is gorgeous. The trip into Sausalito and SF is minutes away. The hotel is very nicely maintained and the rooms are spacious, […] clean and comfortable. We will definitely be back soon. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Mill Valley San Francisco Area Dear Francois, thank you for taking the time to post your experience. We do take all gyest comments to heart. We are glad your enjoyed the location and its proximity to San Francisco and Sausalito. We do hope to see you again soon. Thank you for your business!
"Fine Base Camp to the San Francisco Bay Area"
We came up to spend the long Valentines weekend. From our hotel room we had a nice view of the inlet from Richardson Bay during mostly low tide, with lots of feeding birds. We were short drives from a variety of nice local restaurants. San Francisco is less than 1/2-hour away, either by car or by scenic ferry ride from nearby Sausalito. Well-stocked […] grocery stores are nearby if you need them. With a little more time, we could have walked the nearby trails -- or biked them. I'm sure this would have been pleasant. The hotel does advertise free access to bicycles, but the ones available were too big for us Hobbits. Next time we might bring our own. This and the non-heat-lamp (see below) were our only complaints keeping our rating from being an Excellent. Read moreGenuine Expedia guest review
Great facility, nice staff, wonderful location. Only problem I had was my key didn't open the door., so I had to have a maintenance worker help me. After 6 attempts it worked.Genuine Expedia guest review
"Handy to freeway"
Very convenient. A comfortable, pleasant hotel. Good breakfast provided also. I would return.Genuine Hotels.com guest review
"Damp and smell"
The Hotel is very old building with new furnitures in the room... the local weather is high humidity ....but I have to say the hotel is very damp and smells...Genuine Expedia guest review
We stayed here in mid-October. Has a nice walkway around the marsh, which was nice for an evening walk. We stayed here to be close to Muir woods. Luckily the government re-opened and we got in on our last day (AWESOME). The rooms were comfortable and clean. Read some reviews of being isolated. It is a little. But if you turn right at the entrance and […] keep to the right side you will get into town. A 5 minute drive around the marsh. You will get into the main town where there are plenty of places to eat. Found local hamburger joint. Best hamburgers ever (ate there twice in the 3 days we stayed there).Short drive to the coast for a sunset(about 20 minutes). Read moreGenuine Expedia guest review
Good location, beautiful view. I was concerned about highway noise but the room was on the opposite side of the hotel from the highway with a great view of the open space and Mt. Tam in the background. Great breakfast, friendly staff. Comfortable, clean room.Genuine Hotels.com guest review
"More than your average Holiday Inn Express"
This place is a gem. We were welcomed with a s'more pack to enjoy at the fire pit…offered loaner bicycles to enjoy the bike path around the water…everything in the hotel was clean and very well appointed. We'll definitely stay here again. It is close to good food, long walks by the water, and Muir Woods.Genuine Expedia guest review
"Very nice hotel"
Clean, comfortable, well appointed. 5 stars.Genuine Expedia guest review
Excellent stay. Joanne at front desk was very helpful and made me feel very welcomed. Definitely will come back!Genuine Hotels.com guest review
Very nice place to stay. The front desk staff was awesome. Had a good nights sleep, without any interruptions. Just 7 minutes from downtown San Francisco, and minutes from downtown Mill Valley.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )