All hotels in Mill Valley, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here160 Shoreline Hwy, Mill Valley, CA, 94941, United States of America, ‏‎855-239-9222
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 476 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.1
5.0 / 5Outstanding
"great four night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Service was great; free bikes a nice amenity; great bird watching. And Joanne at the front desk gets an A+
Genuine Hotels.com guest review
4 night trip Aug 13, 2014
John
US
4.0 / 5Excellent
"Close to San Fran"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Pros - close to San Fran, Muir Woods and beach. Hotel offered pool, s'mores, and bikes Cons - rooms outdated, hot tub was broke
Genuine Expedia guest review
Other trip Aug 17, 2014
family trip
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great location. loved the complementary bikes. pool was great. breakfast good.
Genuine Expedia guest review
Other trip Aug 13, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is a little far from Fisherman's Wharf and Chinatown, but if you don't mind the drive it's definitely a nice place to stay. You can ride the Golden Gate bus into the Wharf area, but the bus stop to get back to the hotel requires a cab ride unless you're up for a long walk.
Genuine Expedia guest review
Other trip Aug 12, 2014
A Traveler
US
4.0 / 5Excellent
"Close to bridge and easy access to Muir Woods etc"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Spacious rooms, clean, friendly staff. Our children used the pool and were happy. Breakfast is provided. Just the standard fare, nothing spectacular, but enough to kick start the day. We would stay here again if in Mill Valley.
Genuine Hotels.com guest review
2 night family trip Aug 3, 2014
De4est
US
3.0 / 5Good
"Nice."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
It served our purpose. We enjoyed the proximity to the things we were doing. The card keys caused us a lot of grief. Twice we had to have new ones made to get into our room. The staff was very pleasant and helpful.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
4.0 / 5Excellent
"Great Hotel in Mill Valley"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Spacious and clean room. Bathroom was a bit small but clean as well. Wifi is complimentary. Great tracks for running close by.
Genuine Expedia guest review
Other trip Aug 7, 2014
Fred
US
5.0 / 5Outstanding
"Expensive, but wonderful place! Worthy for price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean, front desk was helpful, wonderful breakfast!
Genuine Hotels.com guest review
1 night romance trip Jul 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The HI Express in Mill Valley CA was great! The staff were all wonderful, welcoming and helpful. The hotel was very clean and very comfortable. Breakfasts were super! I'll look forward to my next visit.
Genuine Hotels.com guest review
6 night family trip Jul 23, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A cfomfortable, welcoming place.....shoulder messages and smores...what delight
Genuine Hotels.com guest review
3 night business trip Jul 19, 2014
A Traveler
US
4.0 / 5Excellent
"Family trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location to get to Muir Woods and other Marin County sites. Room was clean and comfortable. Breakfast gets busy by 8:30 so go early but it is a good amount of food.
Genuine Hotels.com guest review
2 night trip Jul 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Good hotel, centrally located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at this hotel on a recent visit to San Francisco, Marin Headlands and Point Reyes. The room was clean and comfortable. The free breakfast was handy too!
Genuine Expedia guest review
Other trip Jul 23, 2014
Annette
US
4.0 / 5Excellent
"close to Muir Woods, hotel was nice but noisy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel has been updated inside and rooms were nice. Had continental breakfast which is always a plus with 4 kids. Front desk hands out Smore packets in the evening which is a cute idea. I guess the gas line of the fireplace has a leak in it so the fire would go out off and on and we would just have to sit there with our marshmallow half roasted waiting for when ever the fire would flame up again (a little annoying). Not too many places to eat right by but nothing is very far. Only thing that I didn't like was the noise level. We could here every sound around us. People talking, walking, using the bathroom etc. Seems like the walls & floors probably should have been more insulated when built :-/
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location, pool, views, biking from hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoyed the outdoor amenities. The pool and hot tub were excellent, as well as the fire pit for roasting marshmallows. The hotel offered bicycles and a wonderful area with bike trails and scenic views, perfect for family biking. It was conveniently located near San Francisco and very near to Sausalito and the Muir Woods.
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location out of the city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was a little older but had been updated nicely. The room was clean and comfortable with plenty of room. Decorating was updated and very nice. Breakfast was very good....better than typical continental breakfast. Nice walking path behind the hotel, and I understand they have bikes available for guests but unfortunately we were not there long enough to take advantage of that. Ferry terminal is not too far away so you can easily cross over the bay to San Francisco and not have to worry about driving or parking over there. Would stay again and will recommend to friends and family.
Genuine Expedia guest review
Other trip Jul 19, 2014
Stephanie
US
4.0 / 5Excellent
"Quiet but close to the City"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We traveled with our children and small pet dog. The hotel was close to a path that you could bike or walk to the city on. There is a fabulous Italian restaurant on site. We were located off Hwy 1 just north of the San Francisco. We drove across the Golden Gate Bridge and also took the bypass highway during our stay.
Genuine Expedia guest review
Other trip Jul 14, 2014
Michele
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was there to spread my sisters ashes in Kirby Cove where we spread our mothers in 1999. So, it was a solemn visit. But, your people from the front desk, the charming lady at breakfast and housekeepers all made my stay a very comfortable and pleasant experience. I would stay with you again anytime. Thank you so much.
Genuine Hotels.com guest review
2 night trip Jul 10, 2014
Ron
US
5.0 / 5Outstanding
"Great place, slightly expensive for my preferences"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was an excellent hotel, but for a 2-3 star hotel in this location seemed a bit overpriced. Would not have stayed here without the welcome reward free night credit we used. Was happy to have the free parking, which is not common in this area. Also happy to take advantage of free loaner bicycles which was a nice unexpected amenity. View was of Richardson Bay, not the main San Fran Bay so not necessarily worth paying extra for. Very clean up-to-date room, great breakfast, courteous staff. If it's in your budget, an overall great place to stay.
Genuine Hotels.com guest review
1 night trip Jul 2, 2014
A Traveler
US
4.0 / 5Excellent
"NICE HOTEL AND NICE LOCATION"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed the hotel but the fireplace which would have been great keeps shutting off and it is too cold without it to sit outside.
Genuine Expedia guest review
Other trip Jul 6, 2014
A Traveler
US
5.0 / 5Outstanding
"great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the location, the free smores , the free bike rentals were great. The Italian restaurant next door was amazing. The staff was very nice and helpful. Can't wait to go back
Genuine Hotels.com guest review
2 night trip May 31, 2014
A Traveler
US
4.0 / 5Excellent
"Nice amenities, bikes to borrow, dvd's to borrow,"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
S'mores were a treat at night. Breakfast in morning made easy start to the day
Genuine Expedia guest review
Other trip Jun 18, 2014
carol
US
5.0 / 5Outstanding
"Close to SF without the exorbitant prices."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I stayed here one night as part of a trip for our wedding anniversary. We only live an hour away but wanted something close to San Francisco where we were having dinner without paying the obnoxious prices for a nice San Francisco hotel. We stayed in this hotel a few years ago when it was under different ownership and really enjoyed it then. Luckily, it hasn't changed much. The rooms are still clean, updated, and comfortable. The king bed was really comfortable, and the bathroom amenities were nice (Bath & Body Works). There is a large flat screen TV in the room with HD channels. It's a huge pet peeve of mine when hotels have large flat screen TVs with a standard definition feed, so that was good. The included breakfast was pretty good. You get the standard fare (cereal, bagels, juice), as well as a good selection of hot foods (eggs, sausage, hot cinnamon rolls, pancake maker). We saw that they offer free smores around dinner time, but we didn't have the opportunity to try as we were out for dinner. All in all, if you're looking for a clean and comfortable hotel without paying sky-high hotel prices in San Francisco for a comparable level of comfort, I would highly recommend this place. It's also got some nice views of water from the hotel grounds. Note that if your room is facing northeast, you're probably going to be looking at the underside of Highway 101. I'd ask for a northwest-facing 2nd floor room for the best water views.
Genuine Expedia guest review
Other trip Jun 16, 2014
Ryan
US
5.0 / 5Outstanding
"Great location, nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, nice hotel. Close to the action, but far enough away that you don't feel like you're boxed into the concrete jungle. Friendly staff, nice room. Reasonably priced for the area.
Genuine Expedia guest review
Other trip Jun 13, 2014
Bill
US
5.0 / 5Outstanding
"Always enjoy staying there"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean.roomy.considerate.nice area...easy to get around
Genuine Expedia guest review
Other trip May 31, 2014
Kathy
US
4.0 / 5Excellent
"Nice Location for Muir Woods or Tamalpais"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
we stayed overnight just to hit some trails on the weekend. very conveniently located, the included breakfast is pretty good. would recommend
Genuine Hotels.com guest review
1 night trip May 25, 2014
Dinesh
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel was located next to a beautiful river, the grounds kept up immaculately, the staff were very friendly, beautiful pool area & amazing complimentary breakfast - one of the best ive seen
Genuine Hotels.com guest review
2 night romance trip May 18, 2014
katie
US
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent place to stay.
Genuine Hotels.com guest review
3 night trip May 17, 2014
Richard
US
5.0 / 5Outstanding
"Convenient location. New and clean."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Good for the money. Convenient to Marin county sights and places.
Genuine Expedia guest review
Other trip May 23, 2014
A Traveler
US
4.0 / 5Excellent
"Beautiful location,very close to S.F. Bay Bridge."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Mill Valley is a quaint little place with easy access to S.F.,Muir woods,the mountains,and the beaches.The town itself has everything you need plus some fine restaurants and a wonderful grocery store. The motel was clean and comfortable and the staff were friendly and caring. The breakfasts were equipped with all the goodies,eggs,bacon,sausage,biscuits,fruits,rolls,muffins.bagels,cereals(4),milk, juices,coffee,etc. The outside fireplace in the evening was a nice touch and the smores were great. There is a walking and biking path just steps from the motel right by the water.Parking is free. I would definitely stay here again.
Genuine Expedia guest review
Other trip May 22, 2014
Ray
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Convenient location - great staff!
Genuine Hotels.com guest review
5 night business trip May 13, 2014
Pete
US
5.0 / 5Outstanding
"One night stand!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Happy conversations with other guests. Great breakfast menu!
Genuine Expedia guest review
Other trip May 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location to our job site"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Best location, excellent breakfast, and incredible customer service.
Genuine Hotels.com guest review
1 night business trip May 5, 2014
Anton Chamberlain
US
4.0 / 5Excellent
"Worst rooms if you book with Hotels. com"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Got berated for using Hotels.com and told I would get the worst room. And no points, not even the welcome 300 that they are supposed to give everyone. It is a very convenient place if you have a car. The rooms were very good.
Genuine Hotels.com guest review
Response by Holiday Inn Express Mill Valley San Francisco Area
Dear Guest, Thank you for taking the time to post your hotel experience. You are incorrect , if you do book a room thru any third party website including Hotels.com there are no rewards points issued. We do however try to accomadate all guest requests and am sorry if yours was not met. Thank you for your feedback!
2 night trip May 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff, nice pool area and comfortable rooms . Location convenient to city or beaches
Genuine Hotels.com guest review
1 night trip May 4, 2014
A Traveler
US
4.0 / 5Excellent
"Simply good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were looking for a convenient location with basic amenities and were more than happy with our choice. Perfect location to get to Sausalito, Golden Gait Park,and Muir Woods. Excellent hotel amenities for price and location with night time fire pit and S'mores to cap off the evening.
Genuine Hotels.com guest review
1 night trip May 1, 2014
Andrew
US
4.0 / 5Excellent
"Very relaxing and fun"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I love the spa, pool, fire pit with s'mores, and the cruisers to ride to the beach. This place is awesome and I will definitely go back. The only part I dislike is carpet in the rooms as I prefer tile but it was clean!
Genuine Expedia guest review
Other trip May 4, 2014
Brianne
US
5.0 / 5Outstanding
"Quiet and comfortable hotel close to muir woods"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable beds, helpful staff, love the free bikes, free parking. Free breakfast ...
Genuine Expedia guest review
Other trip May 2, 2014
mamat
US
4.0 / 5Excellent
"Very nice room, close to everything"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everyone on the property was very kind and helpful. A big thanks to Joanne at the front desk for all she does.
Genuine Hotels.com guest review
3 night trip Apr 6, 2014
Peppermint
US
2.0 / 5Fair
"Work"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room wasn't clean and outdated.
Genuine Hotels.com guest review
1 night business trip Apr 16, 2014
Larry
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really close to Muir Woods. Great location
Genuine Hotels.com guest review
1 night trip with friends Apr 25, 2014
A Traveler
US
4.0 / 5Excellent
"nice hotel, easy car access to SF"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
nice hotel but the sound proofing could be better. health club is just a tiny nook, not a place to exercise.
Genuine Expedia guest review
Other trip Apr 20, 2014
A Traveler
US
4.0 / 5Excellent
"close to Muir woods"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
really nice stop over. clean and close to muir woods..
Genuine Expedia guest review
Other trip Apr 17, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
We paid for poolside rooms on the first floor and got 2nd floor, not even pool view rooms. Area was very nice.
Genuine Hotels.com guest review
4 night trip Apr 10, 2014
Betsie
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The afternoon receptionist upon arrival on April 13th was unpleasant, impatient(and we were the only one in the lobby) and abrupt. Definitely not a good ambassador for Holiday Inns. The evening receptionist could not have been nicer.
Genuine Hotels.com guest review
1 night trip Apr 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to SF without all the noise."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great access to walkways near water. Very peaceful.
Genuine Expedia guest review
Other trip Apr 15, 2014
E.
US
4.0 / 5Excellent
"Close to Dipsea trail"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
It worked well for us. However... In the interest of improvement... The beds sink in and need to be replaced, also although the entire property is supposed to be non-smoking, the two rooms that we were given smelled of smoke. It was not extreme, but if you are sensitive to smoke smell you will not like it. We would stay here again if we were to return for another hike.
Genuine Hotels.com guest review
2 night family trip Apr 10, 2014
D & C
US
4.0 / 5Excellent
"Nice and clean hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a pleasant stay. Breakfast was rich. :))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
Genuine Expedia guest review
Other trip Apr 12, 2014
Evren
US
4.0 / 5Excellent
"Overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I stayed overnight. I wanted to use the hot tub and the pool was heated but I was unable to because of weather. There were people there though and children on the lawn hammocks. The breakfast was pretty good given it was serve yourself like the breakfasts are set up these days. The food was good as well as the choices of fresh fruit. The hours were short with the breakfast ending at 930 am. The food was gone before that time and not replaced. There was a little bit of coffee and tea in the room. There were two bottles of water but you had to pay a high price for them. The internet was very good. The bed and pillows were excellent. Hotel staff were very cordial and overall, it was a good stay. Bring your bike and go into Sausalito for the day.
Genuine Hotels.com guest review
1 night trip with friends Apr 9, 2014
Kathy
US
5.0 / 5Outstanding
"Hotel Location and Staff Were Superlative"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I needed a short get-away and chose to stay at the Holiday Inn. It was a great choice. The hotel staff were engaging, fun, and informative. My room had a small balcony and overlooked Mt. Tam and a protected wilderness/bike/walk trail area. The pool was a bit crowded - but that was practically expected given how warm the weather was.
Genuine Hotels.com guest review
1 night trip Apr 7, 2014
Keith
US
5.0 / 5Outstanding
"Great for kids!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My kids loved this place. The location is great close to SF. They offered complimentary s'mores for the kids which they loved. All in all great hotel!
Genuine Expedia guest review
Response by Holiday Inn Express Mill Valley San Francisco Area
Dear Elizabeth, thank you for the great comments. We do work hard to try to make every guest stay a memorable one. We are glad you enjoyed the hotel and all it has to offer. Thank you for your business and we do hope to see you again soon.
Other trip Apr 9, 2014
elizabeth
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews