"Should be a $30 a night hotel"
We had trouble with our heater and because the front desk clerk was too stupid to figure it out, he merely told us the heater was broken. Several hours and a call to management later, the shift had changed and a capable front desk clerk came and fixed the issue in 60 seconds. The hotel is incredibly noisy - every car that passes on the busy street can […] be heard and the thin walls mean you can hear constant stomping upstairs and people outside. This shouldn't have been a $200 a night hotel. I've had better sleep at the Travelodge a mile away for $100 less. Read moreGenuine Hotels.com guest review
"reallly comfortable bed"
Stayed in a suite which was very nice. the only drawback is that if the tv is on downstairs the sound is actually louder in the loft upstairs. The breakfast is nice. Be sure and try the pancakes from the pancake machine.Genuine Hotels.com guest review
"Great place to stay in CC"
Room was very clean and felt like a high end hotelGenuine Hotels.com guest review
"Nice and clan hotel close to everything."
This hotel is in Century City which is about 15 minutes from most destinations (ie. Santa Monica, Venice Beach, Hollywood, West Hollywood, etc.). My entire stay I avoided the LA traffic and never had to spend more than a few minutes on the road to where I was going. It's a clean place in a nice area and I always felt safe and secure.Genuine Expedia guest review
Breakfast was lovely But hotel was in convenient for transportation /hop on etc Hotel was clean Unfortunately our sink leaked last night Tv trouble a few times Shower curtain was not keeping water inside tub and curtain blowing into us inside while trying to shower Air condition blows down on beds bc it was on ceiling This is an Express hotel so we […] didn't expect much -all in it served the purpose but was quite high rate for that kind of hotel (Just stayed at Hilton in NC $109) Husband is priority club for years The entire staff were very cpmpetent and helpful !!! Read moreGenuine Hotels.com guest review
Excellent staff, outstanding location near shopping maill and midle os LA , thanxGenuine Expedia guest review
the hotel looks nothing like the pictures shown. Plus they dont have a gym area as advertised, thats why I chose them. I packed work out clothes that I didnt need, waste of time and space. The valet parking should be free for staying customers since they valet park for the public not staying. Paper thin walls could hear my neighbors TV blasting through […] the late night. The cleaning staff started vaccuming the halls at 8am... Im on vacation and would have liked to sleep in at least till 9am. Very big let down. I should have chose the hotel with the $50 higher price per night with a gym and free parking.... further from my destination. Would have been well worthit. This Hotlel rates as a 3 star... try 2 star. My family and I were very disapointed for a LA area hotel. Read moreGenuine Expedia guest review
The staff at this hotel is amazing, so pleasant and so helpful and cheerful. Truly blew me away. Though I wasn't thrilled with the price or neighborhood, I'll say that the staff made up for that in their care for me as a guest.Genuine Hotels.com guest review
"Excellent hotel in Century city"
I actually booked it by mistake. I was to book the one in Hollywood...I didn't find the mistake until getting off the plane at 12:30 pm. The hotel said it can't be cancelled because it's already paid on Expedia. I called Expedia then and the nice staff helped me negotiate with the hotel that I'll have to pay for the first night for cancellation. Can't […] complain much because I found it late... Anyway, hotel is good and staff are very nice. Front desk would have options for tours and entertaining. I would strongly recommend for the service. We had a 2 queen beds room and it's comfortable and clean. The separate air conditioner is a little noisy but OK. Room has a microwave but we didn't have a chance to use. Read moreGenuine Expedia guest review
Great location. Not sure why the rooms have lofts for sleeping. It certainly would not work for older couplesGenuine Expedia guest review
"Great location, helpful staff and delicious breakf"
Location is great. Staff is nice and helpful. Breakfast provides a nice mix of hot items such as eggs and fantastic cinnamon rolls. My room had a spiral staircase to a loft and the bed. I would prefer not to have an upstairs and downstairs and I was a little worried about having to navigate the stairs at night -- a dark room and unfamiliar surroundings. […] But it was a decent price and good location. Read moreGenuine Hotels.com guest review
"Overnight stay to visit daughter and granddaughter"
Very good. The room was fairly spacious and the front desk staff, both at ckeck-in and check-out, were very solicitous and helpful. I would definitely stay there again.Genuine Hotels.com guest review
Only reason I am not giving an overall 4 is because of the horrible noise level from the road. Our room faced the street, it was as if we were in the middle of LA traffic at all times. Other than that the hotel was clean , good location , nice staff . The daily free breakfast was very good. If you decide to stay there ask for a room facing the back […] side/alley that may be less noisy. Read moreGenuine Hotels.com guest review
The noise from the street and other guests kept me awake all night. Maybe rooms on the opposite side is OK, but I don't want to go back to this hotel.Genuine Expedia guest review
"Convenient and reasonable price"
Staff was very pleasant and helpful. My tv did not work and they tried to fix it and offered to move me to another room. Breakfast was "hot" and, while limited, was pleasant although the seating area was very small. Elevator was slow but a very pleasant visit although next to a major road could be noisy at times.Genuine Hotels.com guest review
Shower was alternating between hot and cold.. Hot for a few minutes, then got cold, then back to hot again. Also, the nightstand had a pair of silicone breast enhancements, those things women place between their breasts and bras for a more 'fuller' look. Took pictures, told the front desk, they removed them.Genuine Hotels.com guest review
"Close to action, but noisy traffic at rush hours."
The hotel was nice and close to most everything. It was just noisy during rush hours though. You could hear the traffic even with the window closed. We were out most of the day so it didn't matter too much, but you couldn't sleep in if you wanted to.Genuine Expedia guest review
"Great stay and great value for price"
With the exception of the old elevator, everything else was spot-on. This relatively small hotel was exactly what we needed for our family vacation. Unless I'm lucky to get THE rooms from the pictures, my two rooms looked exactly like in the photos. The only thing that can be improved is the elevator.Genuine Hotels.com guest review
"sad , sad excuse for a breakfast and stay."
they said it came with breakfast; but they were out of eggs and bacon at 7:50. There was not any seating to enjoy coffee. i asked for directions to the freeway and was given a 25 minute detour through town, which was not the shortest or easiest route. the night clerk was helpful.Genuine Expedia guest review
Pleasantly surprised. Convenient location and pleasant environment. Met our needs.Genuine Expedia guest review
"Century City Trip"
Friendly and helpful staff. New facility good locationGenuine Expedia guest review
"Hard to sleep with road noise"
Room was right on Olympic, which Expedia I true does not make clear is a very large and loud road. Walls are thin, and you can here the rumble of every passing car. Overall, I was looking for a clean, no frills hotel, but this disappointed even based on that expectation.Genuine Expedia guest review
"great location great hotel"
very satisfied with hotel and serviceGenuine Hotels.com guest review
The stay was fine....the billing, however, has been a nightmare. I have been overcharged X3 for parking (a fee they do not tell you about when booking), and there are mysterious charges upwards of $400 when everything was paid before we arrived and we only stayed ONE night. I checked out only owing the aforementioned parking and I see additional room […] charges on my card the next day. It has been very frustrating. Read moreGenuine Hotels.com guest review
"Surprise and friendly Holiday Inn Express in LA"
This Holiday Inn Express is an outstanding property with friendly, cordial and helpful staff, good location and exceptionally clean facilities. The rooms that face Olympic are terribly noisy from street traffic, even with the windows closed, but worth it for convenience and location. Easy to access from the major freeways, and short drive to the sites. The […] wi-fi was a bit spotty in the room at times, but the furnishings were great. Clean, fresh sheets, nice pillows, and great big, clean bathroom. The sofa bed needs to be replaced as the springs are a bit worn for just watching TV or reading. The breakfast is quite good, with pancakes, cinnamon buns and hot eggs and bacon. Good value ! It;s nice to have a small refrigerator, ice and microwave, as there is a grocery store right across the street for in-room meals and snacks. Good find and great value ! Read moreGenuine Expedia guest review
Room was clean, quiet and safe. Hotel staff extremely accommodating.Genuine Hotels.com guest review
Room was noisy, on the street. Room dark and dingy Beds lumpy. Very disappointed for the money.Genuine Hotels.com guest review
"Great Stay! I'd book again!"
Rosie at the front desk is very professional, sweet and quick on her feet. Great smile. Made all the difference in the world. We liked the location across from Ralphs, liked our free breakfast, free Wi-fi, and free use of the a computer and printer which came in handy when printing our LAX Boarding passes. Every thing was very clean. Every staff member […] friendly and nice. The ladies handling the breakfast even took pictures for us twice. Three other nice added touches, remote control AC/Heating, DOWN comforters and a big screen TV. Definitely putting this Hotel on my list of must stay places in the County. Read moreGenuine Hotels.com guest review
"Very clean hotel/helpful staff"
Breakfast area is not accessible most of the time due to overcrowded/limited spacing. Limited area attractions. Not very family oriented. No pool or fitness area. Difficult to exit onto main road heading west due to traffic, no traffic light. Otherwise, very clean and comfortable hotel.Genuine Hotels.com guest review
"Well located if you have a car"
Hotel was good and price reasonable compared to others. If you have a car and plan to drive around LA, go to the beaches, etc. the location is fine. Room has a good space.Genuine Hotels.com guest review
We love holiday inn express, but were a little frustrated when there was only obligatory valet parking for an extra $15 night. (Permit parking only on the street.)Genuine Hotels.com guest review
My room was neither spartan nor luxurious, but contained absolutely everything I could ask for. The staff was very friendly and helpful and my room was very clean.Genuine Expedia guest review
Good locatıon. Noise from other rooms. Parking charge is 15USD. Moderate breakfast for free. Rooms with a huge flat tv. Sheets changed everyday.Genuine Expedia guest review
"A hotel with little to offer"
I made this reservation at the last minute and regretted the decision all weekend. This hotel has an incredible lack of amenities and comfort. It is situated on a very noisy 6 lane street that never seems to quiet down. I was awakened frequently by guests upstairs walking in their room because the floors squeaked. Nothing to do in the neighborhood, […] no exercise room, no lobby except for the desk by the front door. A motel 6 experience at a hilton price. Read moreGenuine Hotels.com guest review
"Old Hotel, New Hotel Price"
Overall, the hotel was clean and quite. The beds weren't that great. The internet would not work for more than 10 or 15 minutes. You also had to pay for parking. The staff was very helpful and nice. The breakfast was really good and included.Genuine Hotels.com guest review
"Great service but some missing amenities"
Troy at the desk was exceptional. Went out of his way to help and do whatever he could to make my stay a positive one. The sweet lady who helped with breakfast was terrific too. Always a smile and warm hello. Some of the hotel amenities, however, were problematic. I couldn't get on the internet at all and my TV wouldn't turn on or off unless I struggled […] with the power switch for a good three minutes. No one ever came to fix it although Troy did offer to change my room. That said, the hotels in the area are way overpriced, and this one was a lot less. The area was very busy but convenient to the conference I was attending, and there's a great market across the street. I really did have a nice stay. Read moreGenuine Hotels.com guest review
"OK, but smokey."
The location was good, walking distance to the Westside Shopping Center and close to my meetings in West LA. Overall the staff were friendly, valet was reasonable at $15 a day, and they were quick. On the down side, the room had a strong cigarette smoke smell that seemed to come from outside in the hall and pervaded the room, for both days I was there, […] even though it was a non smoking room and floor. There were also noises from the air conditioner that were annoying, but this was not too loud. Read moreGenuine Expedia guest review
Very old building, lots of water damage, very damp and clammy feeling, mold in bathrooms. Management was the nasty icing on an absolutely disgusting cake. Moved between three rooms- soaking wet carpet in the first, nonfunctioning electronics and flickering lights in the second, mold in the third! I finally left. Expected to see REDRUM on a wall... Can't […] recommend it. I feel bad for the general employees- it must be miserable. Read moreGenuine Hotels.com guest review
"Convenient location and price/benefit ratio"
The hotel met my expectations and more. I am picky about breakfast, but wasn't disappointed because I had no expectation. They offer the traditional fare at this type of hotels. I was, however, quite satisfied with the spacious room and the relatively quite location, all things considered.Genuine Hotels.com guest review
"What a bargain!"
I was in town for a business conference being held at the Hyatt in Century Plaza. The Holiday Inn Express is in easy walking distance of the conference hotel (about 15 minutes) and the shopping mall, which was very convenient. It is just a short cab ride away from other sites in the area. The hotel itself was modern and clean. The room had a sizable […] mini-fridge and a microwave, which was an added plus. Some reviewers commented that rooms overlooking Olympic Ave. were very noisy. I found that to be true when the windows were open, but once they were closed, I could barely hear anything outside. I actually liked having the option to open the windows at all and let some fresh air in when I was out! The breakfast is definitely a notch above most other hotels in this price range. Each day there was biscuits and gravy, meat, and an egg dish. There were also yogurts, fruits, cereals, and hot cinnamon rolls and a pancake maker. The employee responsible for maintaining the breakfast was very pleasant and did an excellent job of keeping up with the demand and keeping the area clean. The staff was very helpful at check-in, with calling cabs,directions, etc. My only complaint is that the website indicated that this hotel has a fitness room, which is untrue. The clerk explained to me that they previously had a relationship with a fitness center, but not anymore. This should be removed from the list of amenities. All in all, I highly recommend this hotel! Read moreGenuine Expedia guest review
"Review of Holiday Inn Express Olympic Boulevard LA"
It was generally good. No convenient parking on street however so parked in hotel facility for $15. Breakfast was in a small room for about 8 people, so would be better if a larger room was set aside as not enough space for more people. Enough food for a continental breakfast, plus it served pancakes.Genuine Hotels.com guest review
The one problem I had was with the air conditioning. It apparently had to either be off (which left the room uncomfortably warm) or blowing directly on the bed (which was also uncomfortable). The shower was so small there wasn't room for a soap tray. TV was very good, free wi-fi, and the breakfast was surprisingly good.Genuine Expedia guest review
It was so noisy in my room, especially I could hear almost everything from the next room. At the check-out time, the front desk guy had really bad manners, even no greeting.Genuine Expedia guest review
this hotel is too noisy because the road (w. olympic blvd) is near. Perhaps they have to double the window glass...Genuine Expedia guest review
"Holiday Inn Express Century City"
In LA for business in the Century City precinct. Very convenient location, good comfortable clean room,friendly and efficient staff and a simple but very adequate breakfast each morning.Genuine Hotels.com guest review
"Good location for LA"
Nice little hotel not far from Westfield Century City. Pretty easy to get to most of the tourist sites in Hollywood, Beverly Hills etc. the staff were fantastic. Thanks to Rozi and the other staff members who were very helpful. The rooms were comfortable but the room we had was right next to a very busy road try to avoid the Olympic side of the building. […] They offered a nice little breakfast bar also and free bottles of water when we were waiting for our transport. Read moreGenuine Expedia guest review
"Practical and reasonable"
On the edge of Beverley Hills - it's not that close to things however it's practical, reasonable priced and a lot quieter than the hotel next door as many rooms face away from the road. Probably one of the more reasonably balanced hotels in the area.Genuine Hotels.com guest review
"Nice hotel, close to everything."
The first night, we could not sleep. they put us in a room on the main street boulevard. it was very noisy. you can here every cars that passes. we complained. they then switched the room for us, at no extra cost. it was better.Genuine Expedia guest review
We stayed there for 2 nights while visiting LA with family. We wanted a location that had convenient access to the sites and this location worked well. The hotel staff are super friendly and helpful. We received upgrade to loft room which was great with the kids. Breakfast area is very small and busy so get there early if you can. Parking was extra […] and valet only but reasonable. Read moreGenuine Hotels.com guest review
"Pleasant good value hotel"
My stay was perfect, they room was beautiful and new. Pros: - high quality room - good price for the region (Beverly Hills) - includes breakfast, which you can even take with you (nothing fancy) Cons: - to get around, you need either a car or shuttle - paid parking $18/night. You can try to park on the street, but there was no place when I was there. I […] rented a car and had a nice stay. It's fast to drive to Hollywood, the beach etc. Recommended. Read moreGenuine Expedia guest review
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