"Worst hotel stay ever."
The fire alarm went off 5 times during the middle of the night and we received no discount. We were 1 minute late for the continental breakfast and we're rudely turned away. We will not recommend staying there and will never return.Genuine Hotels.com guest review
thank you for your supportGenuine Hotels.com guest review
it was ok the place is filthyGenuine Hotels.com guest review
"POOR AND UNFRIENDLY HOSPITALITY AND POOL SERVICE"
The room was very very cold and the hotel did not accommodate even though they were aware that problems with heat on that floor exist Before renting it to me. I paid for Iuxury room they would not even transfer me to a regular room that had heat. I was told I could check in before three but that didn't happen. they double charged me. hotel.com had already […] charged me and they charge my card again without permission. The card was was left for the $100 deposit for amenities but they also charge me for the room again. hotel hospitality was poor and unfriendly except for one security guard Read moreGenuine Hotels.com guest review
Had a great time! The casino is small, all card tables, no slot machines. The room are nice and clean! Nice furnishings and bedding!Genuine Hotels.com guest review
"very poor service"
Had a room with a filthy bathroom! Manager never called me! Assistant manager walked in my room without knocking! And brought people back to my room before I checked out! Its two business days later and they still haven't returned my depositGenuine Hotels.com guest review
"shower problem stay was fine"
Shower drained slow & backed up toilet.Genuine Hotels.com guest review
"A casinon - not a hotel"
This hotel was once a Radison so the rooms were large and comfortable. The mini frig was a bonus. Overall the place was clean and decently (not well) maintained. It is a casino catering to Chinese and other gamblers - that is its main function - the hotel part was secondary. The pool and spa were clean but not very warm. The breakfast was a joke. Staff […] was nice and the price was right. I'd never stay there again. Read moreGenuine Hotels.com guest review
"Hotel was very nice but"
The room was very nice comfortable beds okay view the receptionist was very rude when I checked in but my check out was much more pleasent. My issue with this hotel is the misinformation i was told id recieve my deposit back in about 2-3 days and its been almost a week and i havent got anything plus theres no working number for this place and they dont […] respond to emails in a timely manner Read moreGenuine Hotels.com guest review
the hotel needs more pillows are larger pillows housekeeping is not up to par in all rooms some floors some renovated some are notGenuine Hotels.com guest review
"won't go back again"
When we first arrived we went to the office and the lady that was working there was so rude. She also gave us an attitudeGenuine Hotels.com guest review
Nice room but wanted me to leave my driver's license at the front desk what that all aboutGenuine Hotels.com guest review
My wife and myself had a great time, really nice place accept, the restaurant food was terrible, We will make that our place to get a way from our neighbors, we just bring our own food.Genuine Hotels.com guest review
Good room!Genuine Hotels.com guest review
Start with an expectation of surprise and you'll find much to observe here. Though not bad, I wouldn't recommend it for a family or the faint of heart. It has many characters and many quirks. For the adventurous traveler, come, you'll be rewarded with a clean room. For the wary, enter with your eyes wide open and you'll be fine.Genuine Hotels.com guest review
"consider safety is needed in this hotel"
The hotel is OK, but the area is not safe. I didn't know it, otherwise, I won't stay thereGenuine Hotels.com guest review
"City of Compton"
you get what you pay for here, and yes the breakfast was cold hot dogs, sliced ham, fruit, rice, oatmeal, boiled eggs, juice and coffee.Genuine Hotels.com guest review
My stay was amazing. Clean.great employees. Managed very well.i lovers it and it will be the only hotel I was stay in our it was like wow!Genuine Hotels.com guest review
this hotel is a nigthmare the sevice is tereble the employers a so mean disrespecful no hotel mamager in the hotel no room service,phone in the room wont worke,coffemake wont worke, ice machene in the floor wont worke front desk ppl are mean n disrepectful to gees ppl........... dont RECOMENDEDGenuine Hotels.com guest review
"Perfect for a quick nap"
To be closer to my dad who was in hospital I stayed here for the great price. Well you really get what you pay for here. There's no slots to get a little gamble on. The clerk at the front desk was a little clueless as to guest parking areas as oppose to thr employees. The heater one the room was no working properly. The room window was cracked open […] which allowed the cold air into the room although I set the heater to 90°. Very uncomfortable but too tired to deal with it. The refrigerator in the room was broke and hadn't been cleaned nor used in quite some time. Although the hotel looks like updating is in progress but I'm sure it's just the hotel is running down. If you just need a place to lay your head and your budget is minimal this is the perfect spot. I won't be back. Read moreGenuine Hotels.com guest review
everythingGenuine Hotels.com guest review
it was okGenuine Hotels.com guest review
The hotel was nice and comfortable. The staff that work were the free breakfast were rude.Genuine Hotels.com guest review
The "breakfast" was a complete joke!! Hot dogs random meat, green beans..?? That was so weird!! What happened to toast, waffles, eggs, BACON SAUSAGE!! ugh thinking about the breakfast makes me sick right now!! To top it off I was hungry that morning and was looking forward to something good to eat -_-...and the complaint box...wow not even in english. […] This hotel is designed and aimed for the Asian community. The room was really nice though! They upgraded me to a luxury King because they didn't have anymore standard rooms and when we extended our stay we got to stay in the luxury room no additional price. The only plus about the entire hotel. Read moreGenuine Hotels.com guest review
"smoke filled lobby"
the lobby was full of chain smoking Asians waiting to gamble and the place looked run down. The bright spot was the room itself which was nice.Genuine Hotels.com guest review
"Need a make over bad!"
Over all i got my moneys worth 54$ but I had to give 100$ deposit I dont know for what everything in the room is super old and not worth much but whatever. Parking was bad I walked up the hill for ever, AC was Gd staff where nice, smelled old, gd think I took a glade plug in idk I guess its was Ok !!Genuine Hotels.com guest review
"You get what you pay for! B-"
Bathroom not as clean but decent... Overall hotel a solid 3 outta five! Recommend if you're just looking for a place to sleep.Genuine Hotels.com guest review
Hotel served cold hot dogs for breakfast.Genuine Hotels.com guest review
Nice n cozyGenuine Hotels.com guest review
"Horrible guest service"
I did not stay there guest service horrible horrible would never stay there not customer friendly at allGenuine Hotels.com guest review
I will never be going to this hotel ever again it was very uncomfortable for myself and my family and I would not recommend this hotel to anyone I know the staff there was very rude and the security there was very unprofessional I will be reporting this to the Better Business Bureau I tried calling back to speak to a manager about my stay there and […] the person who first said she was a manager was actually not a manager when I asked to speak to the accounting person named Tim he was also rude on the phone and hung up on me so I will never be returning to your hotel ever again one of my worst experiences ever and I do travel a lot to Southern California the embassyand the Hilton Hotels will be the only hotels I will be staying at what's sad is that a Motel 6 would've been better for me and my family to stay at then to have been staying at your hotel I rate your hotel a -2I don't think this hotel should be in business the way that it runs the place was dirty people were unprofessional and the rooms were not clean Read moreGenuine Hotels.com guest review
Check in is a 3. We got there right at 3 and were told our room wasnt ready and were told to come back in a hour. They promised a room upgrade for the inconvience but didnt give us one when we returned. The Hotel lobby appearance was nice. But Our Bed and Pillows were very uncomfotable.. The Hotel is little run down.... the corners in the bathroom floor […] was very dusty and dirty. The shower curtain had mold stains. We were really looking forward to the Buffet Breakfast but it was HORRIBLE!! The Hotel was run by Asians so they catered to them. The menu consisted of soupy rice (rice swimming in starchy water), boiled eggs, a couple of dishes I didn't recognize, cold hotdogs, deli ham, toast and cereal. Not our ideal breakfast at all. The pool area is nice but the pool water is ice cold. The jacuzzi felt more like your average heated pool and the jets didn't work. I would not stay again. If these things aren't important to you you will be fine. Didn't go to the casino. Read moreGenuine Hotels.com guest review
"Worst Hotel Experience EVER!!!"
This was the worst hotel experience I ever had!!! Not only was the property run down and sub-par, the hotel staff was RUDE and disrespectful.Genuine Hotels.com guest review
all up in thatGenuine Hotels.com guest review
Could be alot better get a shuttle bus from , the train......micro wave, better fridge, clean the window, iron, and ironing board......its really too much to name!!!!!!Genuine Hotels.com guest review
"it was ok."
Me and my sis stayed there. It was one of the cheapest close to LA. Well,you get what you paid for.Genuine Hotels.com guest review
Overall was a good experience. Great price and decent place, clean and comfortable.Genuine Hotels.com guest review
there are very rude disrespectful and I recommend you not to stay hereGenuine Hotels.com guest review
"Not that great."
The bathrooms were dirty my wife and i had to wipe everything down with clorox pads before uisng it, the connectiing door to the other room let the smoke in from the othe rroom so all of our stuff smelled like cigaret smoke. The bath tub was clogged and the lights went out a few time.Genuine Hotels.com guest review
"Family Block Party"
I stayed at this hotel for a total of 5 days on and off, and each time I checked in I was in a different room. They are upgrading the room, and 2 nights I stayed in the old room and the other 3 nights I was in theire upgraded new rooms and it did make a difference. My first two nights in the older room, the mini refrigerator was not cleaned out, prior […] guest left food that was spoil and stinky. The new remodeled room tub had a slow leak, and maid service does not come daily to clean your room. I ran out of toliet paper in the room and had to go to the front desk for bare necessity. The park lot is not very secure, you must remember this casino is a gambling casino and for hotels guest to have to park behind the hotel which is a distance to get to the door, no guards are outside to make guest feel secure when walking late at night back to there room,. They do offer valor parking for $7 but who wants to pay that every night if you can park your car yourself. If ever in the Compton area I would stay again, for a night or two, but ask to go to one of the new rooms. Read moreGenuine Hotels.com guest review
I had a horrible night, could not sleep after been bitten multiple times by please are mosquitoes, I was a un-comfortable. I will never stay here again.Genuine Hotels.com guest review
Room was not ready till 3:20 .. I was very disappointed in there customer service ...Genuine Hotels.com guest review
It's not a big deal, the price is good but the hotel is not clean and there's a lot of mess because at the hotel works a casino and go too many strange people over there. The neighborhood is dangerous, you can't walk outside the hotel at night.Genuine Hotels.com guest review
GrossGenuine Hotels.com guest review
I love it makes me feel at home and ppl are good to meGenuine Expedia guest review
"Price was great"
It was ok. The hotel was clean, but some things did not work in the room, no ice buckets, wall paper coming apart, rooms need a good cleaning.Genuine Hotels.com guest review
"Worst hotel, I have ever stayed."
Construction was going on but no sign board at all. No Towels in room, and when I called them to get towels they asked me in return to come downstairs and collect it from Reception. Mosquitoes and flies were enjoying feast at breakfast counter, was not at all hygienic.Genuine Expedia guest review
"Nice and relaxing long weekend"
I go there to relax too me is a good place to get awayGenuine Expedia guest review
"Okay, Okay, I get it! Check in is at 3 o'clock!"
I arrived at the hotel an hour before check in. Some hotels allow early check in some don't. Since this was my first (and last ) visit I was inquiring as to when I may check in and if there was a fee to check in earlier. The clerk said "check in is at 3 o'clock. I proceeded to ask if I can pay extra to book earlier, when all a sudden the security gaurd […] blurted out "CHECK IN IS AT 3 O'CLOCK!" Put off by the rude interruption, I left and returned after 3pm. At dinner time I sat at a table, but was never attended to. I went to an outside resturant. Later that evening, I asked a server for a cup of coffee. She walked off, I never saw her again. If all you want to do is gamble (cards and bingo) this is the place to be. But if you want to stay in a warm and friendly environment-this place is a gamble. Read moreGenuine Expedia guest review
Wasn't what the pictures show!!! Sink was out of order. Free breakfast was a joke: wieners, toast, ham, cereal with almost expired milk and more. Never received clean towels the second day, Wouldn't recommend! Not worth it.Genuine Expedia guest review
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