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  • Best Western Plus Tempe by the Mall
  • All hotels in Tempe, Arizona, United States
All hotels in Tempe, Arizona, United States
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1 room,  2 adults 
Adults Children
Room 1:

Best Western Plus Tempe by the Mall - Tempe

33.376845, -111.963234
2.5 stars
5300 S Priest Dr, Tempe, AZ, 85283 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $80
available on 05/19/13
Price Match Guarantee
4.3 309 5

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    Best Western Plus Tempe by the Mall
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Best Western Plus Tempe by the Mall

    • Arizona Mills Mall Hotels - Tempe 480 yards
    • Diablo Stadium Hotels - Tempe 1.7 miles
    • Tempe Hotels - Phoenix 1.8 miles
    • Grady Gammage Memorial Auditorium Hotels - Tempe 3.1 miles
    • Arizona State University Hotels - Tempe 3.5 miles
    • All landmarks in Tempe

    Nearest hotels to Best Western Plus Tempe by the Mall

    • Springhill Suites by Marriott Tempe
      3.0 stars
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    Overview of Best Western Plus Tempe by the Mall - Tempe

    Free Airport Shuttle,Free Hot Brkfst,Near AZ Mills
    This city-center hotel is located in Tempe, close to Arizona Mills Mall, Diablo Stadium, and Grady Gammage Memorial Auditorium. Area attractions include Arizona State University.
    Features.

    Free Wifi, Hot Breakfast
    Best Western Tempe by the Mall has an outdoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. There is a 24-hour business center on site. Guests are served a complimentary breakfast each morning. Guests receive complimentary transport

    aaa

    Image of Best Western Plus Tempe by the Mall, Tempe
    4.3 out of 5 Excellent (309 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Back door entrance to hotel room hallway. Convenient first floor location. by a Hotels.com guest on 05/14/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $80
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    One King Bed, Pool View

    Deluxe King Room

    Pet Friendly 2 Queen

    Deluxe 2 Queen

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 2 PM
    • Check-out time is: Noon
    • Pets allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Minimum check-in age is: 18

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Barbecue grill(s)
    • Elevator/lift
    • Microwave in lobby
    • Number of buildings/towers - 1
    • Number of floors - 4
    • Patio
    • Smoke-free property
    • Suitable for children
    • Swimming pool - outdoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Free guest parking during stay
      • Free self parking
      • Free Wi-Fi
      • Shopping center shuttle (complimentary)
      • Total number of rooms - 158
      • Year Built 1986
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • Shower/tub combination
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • ESPN
      • Extra towels/bedding
      • Free local calls
      • Free movie channels
      • Free Wi-Fi
      • HBO
      • HDTV
      • Microwave
      • Phone
      • Pool view
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Voice mail
      • Wake-up calls
    • Services
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Spa tub
    • View more services
      • Airport transportation (complimentary)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Free breakfast
    • Business & Event
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Guests are offered a daily complimentary breakfast buffet complete with hot items and a variety of juices.

    Recreation

    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Pilates classes/instruction nearby
    • Running track/path nearby
    • Sports center nearby
    • Swimming on site
    • Tennis nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 10.00 per pet, per night (maximum USD 100.00 per stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Tempe, Arizona, United States
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    33.376845, -111.963234
    Hotel coordinates:

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    Area map

    Best Western Plus Tempe by the Mall Tempe

    A short guide to Tempe

    From brick-and-mortar Victorian to futuristic glass and steel, the Arizona State University campus runs the gamut of American architecture. One of its jewels is the Grady Gammage Memorial Auditorium, designed by Frank Lloyd Wright. Nearby, Tempe Town Lake is popular for picnics, fishing, and boating. The Tempe Center for the Arts hosts the Tempe Symphony Orchestra, plays, and dance troupes.

    see all hotels in Tempe

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Arizona Mills Mall - 500 yards

    1.0 - 3.0 mi

    • Diablo Stadium - 1.7 miles

    3.0+ mi

    • Grady Gamman Memorial Auditorium - 3.1 miles
    • Tempe - 3.5 miles
    • Arizona State University - 3.5 miles
    • Ahwatukee - 3.5 miles
    • Mill Avenue District - 3.6 miles
    • University Dr - Rural Station - 3.7 miles
    • Dorsey Ln - Apache Boulevard Station - 3.7 miles
    • Wells Fargo Arena - 3.7 miles
    • Phoenix Sky Harbor Intl. (PHX) - 4.9 miles
    • Mesa Falcon Field Municipal (MSC) - 15 miles
    • Scottsdale Airport (SCF) - 17 miles
    • Phoenix - Mesa Gateway Airport (AZA) - 18 miles
    • Phoenix Deer Valley Airport (DVT) - 22 miles
    • Casa Grande Airport (CGZ) - 31 miles
    All hotels in Tempe, Arizona, United States
    Reviews
    • All (309)
    • Business (50)
    • Romance (8)
    • Family (21)
    • Friends (8)
    • Other (222)
    4.3 / 5
    Excellent

    Score breakdown (from 309 reviews)

    • 5.0
      (147)
    • 4.0
      (119)
    • 3.0
      (36)
    • 2.0
      (4)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.4
    • Comfort
      4.3
    • Condition
      4.3

    Reviews: Overall

    • <Previous
    • Page 1 of 7
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    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    May 14, 2013
    Armenta
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "Nice location, close to all."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Back door entrance to hotel room hallway. Convenient first floor location.
    Genuine Hotels.com guest review
    4 night family trip in May 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    3.0 / 5
    Good
    "General manager"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel was nice and clean coffee was cold and put away before 9:39 am and juice was shut off we had to ask to get more juice. I understand they stop servicing at 9:30 but clean up then not 9. Also the general manager was very very very rude and when asked if my mom needed check in he stated if card it card was used you don't need to ask haven't you […] been to hotel before . Everytime I walked in lobby he stared me down treated me like a crimanal I would love to get a hold of there owner he was the most rudest man I will never stay there or my family. Until this issue is resolved Read more
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "great for a quick overnight stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The room and amenities were great - and the staff was wonderful. Larry and Elliot were super helpful and the driver recommended an awesome place for dinner (steak at Rustler's Roost). The pool was nice, as was breakfast in the morning. This was a great for a quick overnight stay while in town for a bowling tournament!
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    ""Best Best Western"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We have stayed in several Best Western Hotel in the Phoenix area, as well as other cities in AZ. This is by far the best. Friendly, courteous and helpful staff. Would recommend this hotel to everyone!
    Genuine Hotels.com guest review
    5 night business trip in Apr 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The staff were extremely helpful and pleasant. Our only issue was the shuttle service pick up. My husband is disabled and he had to step up into the vehicle with no help from the driver. The shuttle service was better when we were leaving but their vehicle does not account for the disabled. The stay was nice and very welcoming. We would stay again, […] but arrange for different shuttle service. Read more
    Genuine Hotels.com guest review
    7 night trip in Mar 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "Nice Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a comfortable bed and nice breakfast.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "Location-Location-Location- BAD"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Saw a couple drug deals go down at the Circle K on the corner while buying a newspaper. My grandson witnessed an assault on a child in parking lot entrance in which police were called and the suspect was arrested. Traveling south of the motel the area is seedy and an area to definitely to stay away from. North of the motel the area is ok with the Mall, […] etc. The motel itself was clean, friendly, accomadating, with good highway access to all the ballparks we went to. The pool area was kept clean and the pool itself was alway inviting on those hot Arizona days. Read more
    Genuine Hotels.com guest review
    5 night family trip in Mar 2013
    Russ
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "training"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great experience. awesome breakfast. would stay there again. would recommend it to family & friends.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    3.0 / 5
    Good
    "Just okay but now worth the cost."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Booked hotel because of other ratings. Hotel was okay. Breakfast also okay. Pricey for the product.
    Genuine Hotels.com guest review
    4 night romance trip in Mar 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Spring Training vacation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a great time. It was close to Angel's and Athletic's stadiums. Great breakfast and friendly staff. Close to Arizona State University and downtown Tempe.
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    1.0 / 5
    Poor
    "just stay in your room not a good neighborhood"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    The room was dirty the air conditioning made a noise called maintience they brought a fan it made more noise than the air conditioning. Not very well hotel for the price it seemed like it was a motel 6 just not the rate of motel 6 Look somewhere eles!!!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    susan
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the hotel itself was perfect a little far away from downtown for the price
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Very handy to the airport"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Your staff was excellent; friendly, helpful and immediate attention to problems that came up. I'll be happy to stay there for future visits.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Marlene
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Great park and fly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel for park and fly patrons
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Paul
    US

    Best Western Plus Tempe by the Mall - Tempe
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Feb 16, 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "Good Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good hotel for the price close to shopping, restaurants and the Uof A. I would stay there again.
    Genuine Expedia guest review
    Other trip
    Jan 21, 2013
    Larry
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Clean, convenient and friendly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The staff were friendly and helpful. We had one issue with the room temperature which they took care of immediately. The next day, while passing through the lobby, the clerk asked if the problem had been fixed to my satisfaction. This told me that they take their customer experience seriously. Breakfast selection was better than many hotels I have stayed […] in and it is convenient to Arizona Mills, many restaurants, UAT, a major highway interchange, IKEA etc... Read more
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    Noel
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "A good Family Oriented Hotel in good location."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff was very friendly and interested in the well being of guests. The airport shuttle service was prompt and efficient. The hotel location is close to many restaurants and just across the street from Arizona Mills Mall. Located on Baseline at I10 it has a convenient location. The complimentary hot breakfast was good and some of the items are changed […] everyday to provide variety. Read more
    Genuine Expedia guest review
    Other trip
    Jan 7, 2013
    Kevin
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "One night, but wonderful!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We were only in town for one night, but I would have been happy to stay at this hotel longer. The room was nothing spectacular, basic hotel room, but very clean. The continental breakfast was satisfying. It was too cold to use the outdoor dining, but if the weather were nice, I would have elected to do so. We did not use the pool or spa. Close to shops […] and restaurants. I would definitely stay here again. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Great location and friendly employees"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was great! Awesome location-next to AZ mills mall. Very friendly front desk clerks and wonderful hot breakfast!
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Lynn
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    3.0 / 5
    Good
    "Looking for a better hotel next time"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Shower temp was horrible. Fluctuated continually between freezing and burning hot. Hotel staff did not offer a different room.
    Genuine Expedia guest review
    Other trip
    Dec 30, 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Great location. Staff service was good. Will definitely stay there again.
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    AD
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "Family friendly & Shoppers delight"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Very easy access, and pleasant, and helpful staff. Just off the I-10 and right across the street from the AZ Mills Mall, and loads of resturants. Well appointed comfortable and comfortable rooms and work areas in the room and in the lobby.
    Genuine Expedia guest review
    Other trip
    Dec 22, 2012
    Johnnie
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "great hotel to stay while awaiting flights...."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff were very friendly, courteous and helpful. A treat to really get good service. My room was immaculate. crisp clean well appointed, I had all the creature comforts, and I had to depart at 0500 for the airport, however the staff made a fresh coffee, so I could awaken easier. Great personnel who obviously have great pride in their work, and  […] hotel. Read more
    Genuine Expedia guest review
    Other trip
    Dec 18, 2012
    Peter
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Fantastic Value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I just completed an 8 night stay. This was a very nice hotel with comfortable beds and a great free breakfast. The rooms are equipped with flat screen high def TV's with true high def cable, in addition to a fridge and microwave. They also have free, and fast, WIFI. The staff was very friendly and helpful. We got a fantastic last minute […] deal through Hotels.com. This is our new favorite place to stay when in the Phoenix area. Read more
    Genuine Hotels.com guest review
    8 night business trip in Dec 2012
    Jon
    US

    Best Western Plus Tempe by the Mall - Tempe
    2.0 / 5
    Fair
    "Mediocre hotel - needs some updating"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel needs a fresh coat of paint inside and out. They have free wi-fi but it doesn't work on the 4th floor. Our toilet needed to be flushed 2-4 times to get everything to go down. Our room had a dentist office smell, so we kept our window open most of the time to try to air it out.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "great place, close to mall"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very clean, very nice hot breakfast. accross from the mall, we enjoyed it
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Very good hotel for business travelers"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Best Western Plus Hotel by the Mall is a very good hotel for what it offers. Conviniently located to the freeway, and within walking distance to many restaurants and a shopping mall across the street. I was there for 5 nights for a business training. My room was very comfortable and cleaned everyday. The shower was great, staff very helpful and […] nice. Continental breakfast was very good and coffee always available. I would say a great hotel for business travelers but not a Ritz Carlton. Highly recomended. Read more
    Genuine Expedia guest review
    Other trip
    Dec 8, 2012
    Shawn
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Fresh and clean"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very comfortable, clean, and welcoming, we arrived early in the day and they gladly checked us. After a quick check in we found the hall ways to be fresh and clean, loved the smell and we were pleasantly surprised with our room. Six days and no problems, the breakfast, coffee and staff all get an A. We forgot a package in our room and […] they were so good to ship it right out to us. I guess I can't say enough about this great hotel and staff. Read more
    Genuine Expedia guest review
    Other trip
    Dec 1, 2012
    Tonie
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night business trip in Nov 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "great place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I needed a handicapped room by a door and they had no problem accomodating me. Incredible breakfast, the ladies took excellent care of everyone that needed food. very friendly front desk woman, enjoyable stay
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    Carol B
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Tempe Visit to ASU"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Hotel was great. The Customer Service I received when I needed to make a change to my reservations at the last minute was Excellent. In fact the customer Service I received on the phone when I originally booked my stay was the Best. I am a Hotel.com fan and will definately book all future hotel stays with you. THANK YOU!
    Genuine Hotels.com guest review
    5 night trip in Oct 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Impressive"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very impressed by this hotel. I expected a decent room for a decent price, but what I got went above and beyond! Everything was very clean and comfortable. There was a fridge and microwave and even a lap table for eating in bed! I didn't have time to try the order-in menu, but it looked fabulous. I appreciated the complimentary face/makeup wipe […] and shoe cleaning wipes. Also, breakfast was delicious and had more options than I expected. I loved it!! Read more
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    Frequent Traveler
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Absolutely Perfect!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed for our 8th wedding anniversary. The room smelled wonderful and I was impressed. The staff was so friendly and the rooms were simple, but comfortable. I will stay there again any time I need a hotel in this area. The breakfast was great, too! Hard-boiled eggs, fresh fruit, waffles, cereal, oatmeal, juices and coffee. Fabulous!
    Genuine Expedia guest review
    Other trip
    Oct 17, 2012
    Kelly
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Oct 7, 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "Will stay here again...and again!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    What a friendly staff and nice atmosphere. When a guest was smoking by the pool, we reported to the staff that we have children and they went out immidiatly to ask him to stop. The pool was very clean and the hot tub was up and running...and the breakfast was wonderful. It is hard to find a motel that has a 2pm check in and a noon check out...also the […] 24 hour airport shuttle was so convienent. We will definatly stay here again...and again! Read more
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    5.0 / 5
    Outstanding
    "Very comfortable."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Central location for the event we were attending. Hotel was clean and comfortable.
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    A Traveller
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "It's close to the airport"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The price is worth it. Lots of free parking. Mall is across the street. Easy drive to the airport. Place was quiet!
    Genuine Hotels.com guest review
    Other trip
    Sep 28, 2012
    ER Nurse
    US

    Best Western Plus Tempe by the Mall - Tempe
    4.0 / 5
    Excellent
    "Very good experience!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Welcoming Staff, very helpful about everything needed. Hot breakfast very good, though would like it if they mix it up a bit more. They have hot eggs, but either plain omelets or plain scrambled eggs, would love a bit more creativity..but they were fine, and a great breakfast all around. We swam and used the spa, felt both were a bit more dirty than […] we like, but temps were fine. Because of some bad experiences we usually dont choose BW Hotels, but stayed with family so we could spend more time together. Beds were nice, though a bit more 'springy' feeling than we like. Ultimately, we would stay there again. Mostly...the staff seemed interested in us and made us 'feel at home'. Read more
    Genuine Hotels.com guest review
    3 night trip in Sep 2012
    A Traveller
    US
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