All hotels in Banff, Alberta, Canada
1 room, 2 adults
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4.5 / 5Excellent

Score breakdown (from 1,215 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.6
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great
Genuine Hotels.com guest review
7 night trip Feb 15, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff at the hotel were very friendly and helpful. We enjoyed our stay!
Genuine Hotels.com guest review
1 night romance trip Feb 1, 2014
A Traveler
US
3.0 / 5Good
"Dated hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The views are beautiful, but the hotel is dated, esp the rooms - feels like a journey back to the 80ies. The staff is very friendly, but the service is slow.
Genuine Hotels.com guest review
3 night trip Jan 17, 2014
Lutz
US
5.0 / 5Outstanding
"Super amazing staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Tyler at the front desk was so helpful with a little reservation mishap that I had and really went the extra mile!
Genuine Expedia guest review
Other trip Jan 10, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great stay in al great location ... staff were very friendly
Genuine Expedia guest review
Other trip Jan 2, 2014
C
US
5.0 / 5Outstanding
"Amazing Gem in the Canadian Rockies!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the moment we set foot on the resort property, we were greeted with warmth and hospitality. Every time we passed a staff member in the hallway, they spoke to us and made us feel right at home. Our room was amazing, with a breathtaking view of the Canadian Rockies right outside our window. In the evenings, we sat around the outdoor fire pit drinking hot cocoa and watching the ice skaters make their way around the rink. We've traveled the world, and this vacation in now at the top of our list! The natural beauty of the Canadian Rockies is absolutely spectacular. Combine that with the winning personalities of the staff at The Rimrock Resort and Hotel, and you have the makings of an experience you'll never forget!
Genuine Expedia guest review
Other trip Jan 1, 2014
Sherri
US
5.0 / 5Outstanding
"Best View with the Best people"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had come for our anniversary celebrations and being our first trip to Banff, we were extremely pleased with our stay. The view from our room and the people were amazing. Everyone from the front desk to the concierge all were so helpful and very friendly. I cannot stop raving about this hotel. Amazing place.....
Genuine Hotels.com guest review
3 night trip Dec 27, 2013
rishi
US
5.0 / 5Outstanding
"Quick Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Quick one day trip to Banff with my daughter. The hotel could not have been nicer, the views were great and the staff was excellent. Will definitely stay there the next time I am in Banff.
Genuine Expedia guest review
Other trip Dec 1, 2013
A Traveler
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel staff was excellent. Concierge made our stay great with super recommendations and helping us with logistics. View from room was spectacular and spa treatments were first rate. Definitely recommend this hotel if you go to Banff
Genuine Hotels.com guest review
3 night trip Nov 9, 2013
Todd
US
4.0 / 5Excellent
"Comfortable Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The service and room were good. I would stay here again. However it reminded me of a premium room at a regular hotel other than the view.
Genuine Expedia guest review
Other trip Nov 13, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel near Banff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One of Rimrock's best features is the free bus card provided to guests. The city bus is punctual, comfortable, and saves the hassle of finding parking in the center of Banff. The hotel is very nice, superior in most categories. Staff are young and very well trained in service courtesy. Needless to say, the views are spectacular, and the quiet away from downtown is really nice. With snow falling, it's a winter wonderland.
Genuine Expedia guest review
Other trip Nov 5, 2013
Eve
US
2.0 / 5Fair
"beautiful hotel, terrific mountain view."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We have been going to the Rimrock for over 40 years for special occasions and getaways. We have had consistently good experiences, until our last visit.
Genuine Expedia guest review
Other trip Oct 28, 2013
Lorraine
US
5.0 / 5Outstanding
"Best place to stay in Banff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything about my stay at the Rimrock met or exceeded expectations. From the helpfulness of staff (great recommendations for sight seeing), to the fabulous dining experience at the Eden restaurant. Definitely will be back for another get-away!
Genuine Hotels.com guest review
5 night trip with friends Oct 17, 2013
A traveller
US
3.0 / 5Good
"Classy hotel, good location, though a bit dated"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was nice, at the base of Sulphur Mountain, 5 minute drive from town. Parking was a bit expensive. Could walk to the Gondola and Sulphur Springs. Room was a bit warm.
Genuine Expedia guest review
Other trip Oct 18, 2013
Andy
US
5.0 / 5Outstanding
"Rimrock Rocks!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had never been to Banff before and was not sure what to expect. Wow. There is no way to convey in words the majesty of the views from The Rimrock and the excellent service inside the Rimrock. This is definitely on my "must return" list!
Genuine Hotels.com guest review
1 night trip Sep 26, 2013
Anita
US
5.0 / 5Outstanding
"Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We requested a Junior Suite and had a gorgeous view of the Banff Gondola from out living area. Beautiful furnishings and magnificent view!
Genuine Expedia guest review
Other trip Sep 28, 2013
Becky
US
4.0 / 5Excellent
"Great views from the hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly, welcoming atmosphere, with classy service and facilities
Genuine Expedia guest review
Other trip Sep 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Rimrock Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was well-maintained and of high-quality. The staff was exceptional, very wiling to provide information and highly personable. The shuttle into town was convenient and reliable. Our only negative comment was the lack of free parking. Given the room rates and the free parking available at nearby hotels of lesser quality, we thought the parking fee was unnecessary.
Genuine Hotels.com guest review
3 night romance trip Sep 11, 2013
A Traveler
US
4.0 / 5Excellent
"Very Pleasant Experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall we enjoyed our experience at Rimrock. It was a nice 5 minute drive out of downtown - nestled in the mountains. The lobby presented well - dark woods, big fireplace, tall windows with beautiful views of the mountains. Staff was friendly and helpful. Our room was clean, bed was super comfortable. The bathrooms are not updated (80s white tile and counters) but functional and clean as well. For the deal we got on the hotel, considering how expensive everything is in Banff, no complaints! Gave 4 stars because the bathrooms are so outdated for a 4 star property and because of the food (room service) - was pretty bad. $75 for two meals and a salad to share...very bland taste and way overpriced for portions. Make your way into town for some great food.....
Genuine Expedia guest review
Other trip Sep 22, 2013
Shelly
US
5.0 / 5Outstanding
"Excellent Anniversary Trip Resort Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our first trip to Canada, and one we will never forget. Banff has been on our "Bucket List" for years. The Rimrock Resort Hotel was the perfect spot for us . . . very relaxing, very romantic, and such a great location with wonderful views of the mountains.
Genuine Expedia guest review
Other trip Sep 19, 2013
Marilee
US
3.0 / 5Good
"Nice hotel restaurant, overpriced stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed 6 nights in a standard room while vacationing in Banff. The hotel lobby pulls off the 4 star feel, but our standard room left much to be desired. The Bathrooms are very small and outdated. We ate breakfast at the primrose restaurant every morning and it was good food, although overpriced. The hotel charges an extra 16 dollars daily for parking and you must take 2 separate elevators to get to your car in the garage.
Genuine Expedia guest review
Other trip Sep 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel with great views"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Absolutely beautiful hotel with a great view of the mountains (when the clouds allow it). Has a free bus service that goes downtown that was very beneficial. Lots of interesting things to see in the area.
Genuine Expedia guest review
Other trip Sep 12, 2013
Red
US
5.0 / 5Outstanding
"Close to downtown Banff by the city bus"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I Though It was a beautiful hotel. I loved my room and the view from my window. I enjoyed the lounge with the nice fireplace that was burning. I had a wonderful dinner in the Primrose Rest. The employees there were very nice. Also I liked the idea that they had a covered area to sit while waiting for the city bus to pick me up to take me to town. The hotel also gave me a free bus card to use when I went to town. I hope to return to this hotel someday.
Genuine Hotels.com guest review
4 night trip Aug 11, 2013
Jo Ann
US
5.0 / 5Outstanding
"What a View!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I rated the Hotel a Five because of the fabulous location. The lobby area is spectacular and very enjoyable.
Genuine Expedia guest review
Other trip Sep 10, 2013
Jody
US
4.0 / 5Excellent
"Very good Hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Located in picturesque environment. Walking distance from Gondola ride and Hot Spring.The staff is very polite and helpful.
Genuine Expedia guest review
Other trip Sep 9, 2013
Yogi
US
4.0 / 5Excellent
"Further from town than expected"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel. Great restaurants. Had no idea when stay was booked that distance from Banff was too far to walk for pleasure and shopping. Free bus pass for transit to town was helpful. Bed was good. Lounges and restaurants were excellent. Views from room were spectacular!
Genuine Hotels.com guest review
3 night family trip Aug 31, 2013
sunnysally
US
5.0 / 5Outstanding
"Good choice!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in banff for three days, hotel out of center busy area which we liked. It was nice room, staff good and quiet.
Genuine Expedia guest review
Other trip Sep 7, 2013
k
US
5.0 / 5Outstanding
"lovely mid sized hotel - great views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved this hotel...great views,good service,spacious rooms,super comfortable beds,nice amenities. Beware the parking fees. It took up to 20 minutes to drive to Banff which is two miles away.
Genuine Hotels.com guest review
3 night family trip Aug 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice resort!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel, awesome breakfast buffet, and very close(walking distance) to 2 major tourist places (Gondola and Upper springs)
Genuine Expedia guest review
Other trip Sep 4, 2013
Panda
US
4.0 / 5Excellent
"Beautiful View, Elegant Ambience, No Crowds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
So glad we followed a friend's recommendation to stay here rather than the over popularized and crowd filled Fairmont. The RimRock is off the beaten path, 4 miles outside of the very crowded Banff, so be prepared to drive, bus or taxi into town. But it was well worth it. Very friendly service, lovely piano lounge overlooking the mountains. Only disappointment is that food in 2 of the restaurants was good, but not great (considering prices). Regardless, the overall experience was very relaxing and enjoyable.
Genuine Hotels.com guest review
3 night trip Aug 30, 2013
Claire
US
5.0 / 5Outstanding
"Canadian Rockies Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was located in a very scenic area and staying outside of the town was relaxing. It was close enough to be able to ride the shuttle bus into town when we wanted to sight see but leave the traffic (people and cars) behind. On our return to this area, we would definitely stay here again. The international staff was very friendly and professional. Our suite was great and had an awesome view.
Genuine Hotels.com guest review
3 night trip Aug 4, 2013
Janice and Jon
US
4.0 / 5Excellent
"Great quiet location outside of town with views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent service, excellent location if you want quiet, but a bit outside town if you want to go out for dinner (there is a bus but it leaves only every 40 mins) and the only negative on the room was our curtains didn't close 100% together so a small gap of morning sun came through, otherwise everything was outstanding. Amazing view from the lobby bar/balcony, amazing view from room and mountain trails, gondola and hot springs all at your doorstep.
Genuine Hotels.com guest review
3 night romance trip Aug 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent view and pretty grounds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved our view of Mount Rundle from our ninth floor balcony. It was magnificent and exciting to see the morning and evening views under different atmospheric conditions. Don't miss the walk down to the little ponds behind the hotel.
Genuine Expedia guest review
Other trip Sep 2, 2013
Betty
US
4.0 / 5Excellent
"Away from the hustle and bustle"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Rimrock is in a great location, away from the busy and crowded main streets of Banff, but close enough for east access. The staff was very helpful with making dinner reservations both in Banff and Jasper. The view from our room was wonderful. We hoped the public jacuzzi would be less noisy, but as it is adjacent to the pool that wasn't the case. For a big hotel/resort we found the accommodations very comfortable.
Genuine Hotels.com guest review
2 night trip with friends Aug 22, 2013
A Traveler
US
4.0 / 5Excellent
"Fabulous mountain and lake view from the room..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
If you don't bring a car, Rimrock resort hotel can be a bad choice because it is little bit far from Banff downtown. But, considering the mountain and lake view Rimrock has, it's the one of the best hotel you can really enjoy the beauty of Banff.
Genuine Expedia guest review
Other trip Aug 31, 2013
Gina
US
5.0 / 5Outstanding
"Great Hotel in the Mountains"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Rimrock is an upscale hotel in Banff national Park. The staff was very friendly and accommodating. Great views from the room and lovely buffet breakfast. Would not hesitate to recommend or stay here again. My only complaints were the light bulbs were dim and could not get enough light in the room after dark. Also the bed was a little soft.
Genuine Expedia guest review
Other trip Aug 29, 2013
Norm
US
5.0 / 5Outstanding
"Banff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a great place to stay....really close to the gondola to the top of the mountain....free shuttle service to downtown and you really don't need to go anywhere for food or drinks. Look forward to our next stay there.
Genuine Hotels.com guest review
3 night trip Aug 15, 2013
A Traveler
US
4.0 / 5Excellent
"We attended a wedding ceremony in the hotel ."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall the hotel stay experience was very good, the staffs were friendly and very helpful.
Genuine Expedia guest review
Other trip Aug 23, 2013
Michael
US
5.0 / 5Outstanding
"Rimrock resort in Banff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was five star without the five star snobbery. We loved it. The service was excellent. The food was delicious. I recommend the Primrose's Ribeye steak.. Some mixed drinks were just as blue like the pretty lakes. The people were friendly. The views were breathtaking. The room was comfy and included oversized chairs with an ottoman, stocked minibar, stocked mini refrigerator and his/her bathrobes. I highly recommend this hotel.
Genuine Hotels.com guest review
4 night trip Aug 15, 2013
Diane
US
5.0 / 5Outstanding
"Rimrock Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a perfect setting. People were delightful. Close to town and gondola.
Genuine Expedia guest review
Other trip Aug 21, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We could not have picked a better place to spend our anniversary.
Genuine Hotels.com guest review
5 night business trip Aug 11, 2013
Michelle
US
5.0 / 5Outstanding
"Room with a view."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time staying at this Hotel and we would do it again. The Room was great, the service was excellent. We liked the location to be a little away from the hustle bustle, yet, not too far that we could not access the down town Banff. thank you for recommending this Hotel to us to celebrate our 45th Wedding Anniversary!
Genuine Hotels.com guest review
3 night trip Aug 11, 2013
A Traveler
US
5.0 / 5Outstanding
"gorgeous hotel in Banff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It is very gorgeous place in Banff. It is a little far from downtown but there is a town bus serviced by hotel. It is a very memorable experience to me.
Genuine Expedia guest review
Other trip Aug 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place, terrific view, excellent destination!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved our stay at the Rimrock! Stayed at the Banff Fairmont also and preferred this location - much less crowded and a more intimate feel. The views from our room and from our seat at the restaurant were incredible and the staff were all extremely helpful with suggestions and assistance. We'll stay here again and recommend the Rimrock to our friends!
Genuine Expedia guest review
Other trip Aug 16, 2013
Bill
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had the most fantastic view in our room. The room was spacious, clean, and comfortable. The staff was helpful and personable. We stayed at three different hotels during our stay at Banff-Jasper and this hotel was definitely the best out of the three.
Genuine Hotels.com guest review
3 night family trip Aug 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful views!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Outstanding service & accommodations.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2013
The Tanners
US
4.0 / 5Excellent
"Great views and good location for Banff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very upscale feel to hotel and nice size room. Staff super friendly and ready to help. Breakfast was wonderful as nice buffet and menu options. The Eden is a fine dining experience and while very expensive was worth every penny. Truly a world class meal with a spectacular wine list. Only complaint was our bathroom was small and needs updating to match rest of hotel's upscale feel. Amazing views out the windows and across street from hot springs, hiking, and Banff Gondola, free shuttle into town a nice touch.
Genuine Expedia guest review
Other trip Aug 15, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was friendly and helpful. Beautiful hotel
Genuine Hotels.com guest review
2 night trip with friends Aug 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Elegance in the mountains"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the location. Beautiful views. Young, intelligent, international staff.
Genuine Hotels.com guest review
3 night family trip Aug 4, 2013
A Traveler
US
5.0 / 5Outstanding
"luxury hotel in the mountains"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Planned on booking at the Fairmont but the price of the Rimrock was much less and the reviews were great. Glad I did, great service, views, restaurants and room.
Genuine Expedia guest review
Other trip Aug 13, 2013
Jamie
US
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