"Canadian Rockies Getaway"
The hotel was located in a very scenic area and staying outside of the town was relaxing. It was close enough to be able to ride the shuttle bus into town when we wanted to sight see but leave the traffic (people and cars) behind. On our return to this area, we would definitely stay here again. The international staff was very friendly and professional. […] Our suite was great and had an awesome view. Read moreGenuine Hotels.com guest review
"Great quiet location outside of town with views"
Excellent service, excellent location if you want quiet, but a bit outside town if you want to go out for dinner (there is a bus but it leaves only every 40 mins) and the only negative on the room was our curtains didn't close 100% together so a small gap of morning sun came through, otherwise everything was outstanding. Amazing view from the lobby […] bar/balcony, amazing view from room and mountain trails, gondola and hot springs all at your doorstep. Read moreGenuine Hotels.com guest review
"Excellent view and pretty grounds"
We loved our view of Mount Rundle from our ninth floor balcony. It was magnificent and exciting to see the morning and evening views under different atmospheric conditions. Don't miss the walk down to the little ponds behind the hotel.Genuine Expedia guest review
"Away from the hustle and bustle"
Rimrock is in a great location, away from the busy and crowded main streets of Banff, but close enough for east access. The staff was very helpful with making dinner reservations both in Banff and Jasper. The view from our room was wonderful. We hoped the public jacuzzi would be less noisy, but as it is adjacent to the pool that wasn't the case. For […] a big hotel/resort we found the accommodations very comfortable. Read moreGenuine Hotels.com guest review
"Fabulous mountain and lake view from the room..."
If you don't bring a car, Rimrock resort hotel can be a bad choice because it is little bit far from Banff downtown. But, considering the mountain and lake view Rimrock has, it's the one of the best hotel you can really enjoy the beauty of Banff.Genuine Expedia guest review
"Great Hotel in the Mountains"
The Rimrock is an upscale hotel in Banff national Park. The staff was very friendly and accommodating. Great views from the room and lovely buffet breakfast. Would not hesitate to recommend or stay here again. My only complaints were the light bulbs were dim and could not get enough light in the room after dark. Also the bed was a little soft.Genuine Expedia guest review
This is a great place to stay....really close to the gondola to the top of the mountain....free shuttle service to downtown and you really don't need to go anywhere for food or drinks. Look forward to our next stay there.Genuine Hotels.com guest review
"We attended a wedding ceremony in the hotel ."
Overall the hotel stay experience was very good, the staffs were friendly and very helpful.Genuine Expedia guest review
"Rimrock resort in Banff"
The hotel was five star without the five star snobbery. We loved it. The service was excellent. The food was delicious. I recommend the Primrose's Ribeye steak.. Some mixed drinks were just as blue like the pretty lakes. The people were friendly. The views were breathtaking. The room was comfy and included oversized chairs with an ottoman, stocked minibar, […] stocked mini refrigerator and his/her bathrobes. I highly recommend this hotel. Read moreGenuine Hotels.com guest review
It was a perfect setting. People were delightful. Close to town and gondola.Genuine Expedia guest review
We could not have picked a better place to spend our anniversary.Genuine Hotels.com guest review
"Room with a view."
We had a great time staying at this Hotel and we would do it again. The Room was great, the service was excellent. We liked the location to be a little away from the hustle bustle, yet, not too far that we could not access the down town Banff. thank you for recommending this Hotel to us to celebrate our 45th Wedding Anniversary!Genuine Hotels.com guest review
"gorgeous hotel in Banff"
It is very gorgeous place in Banff. It is a little far from downtown but there is a town bus serviced by hotel. It is a very memorable experience to me.Genuine Expedia guest review
"Great place, terrific view, excellent destination!"
We loved our stay at the Rimrock! Stayed at the Banff Fairmont also and preferred this location - much less crowded and a more intimate feel. The views from our room and from our seat at the restaurant were incredible and the staff were all extremely helpful with suggestions and assistance. We'll stay here again and recommend the Rimrock to our fri […] ends! Read moreGenuine Expedia guest review
We had the most fantastic view in our room. The room was spacious, clean, and comfortable. The staff was helpful and personable. We stayed at three different hotels during our stay at Banff-Jasper and this hotel was definitely the best out of the three.Genuine Hotels.com guest review
Outstanding service & accommodations.Genuine Hotels.com guest review
"Great views and good location for Banff"
Very upscale feel to hotel and nice size room. Staff super friendly and ready to help. Breakfast was wonderful as nice buffet and menu options. The Eden is a fine dining experience and while very expensive was worth every penny. Truly a world class meal with a spectacular wine list. Only complaint was our bathroom was small and needs updating to match […] rest of hotel's upscale feel. Amazing views out the windows and across street from hot springs, hiking, and Banff Gondola, free shuttle into town a nice touch. Read moreGenuine Expedia guest review
Staff was friendly and helpful. Beautiful hotelGenuine Hotels.com guest review
"Elegance in the mountains"
Loved the location. Beautiful views. Young, intelligent, international staff.Genuine Hotels.com guest review
"luxury hotel in the mountains"
Planned on booking at the Fairmont but the price of the Rimrock was much less and the reviews were great. Glad I did, great service, views, restaurants and room.Genuine Expedia guest review
"Great views from a corner room"
Fabulous hotel, food and views. After all, that's why we are here!!!Genuine Expedia guest review
will stay in this hotel again for sure, service and room condition was very good, because of the location of the hotel, the view was beautiful, breath taking! especially the 5 diamond restaurant Eden was an excellent place to have a nice dinner, food quality was superb and same as the service.Genuine Hotels.com guest review
"Incredible view and first-class service!"
We had a wonderful stay at the Rimrock Resort Hotel. Excellent location just a short drive from the hustle and bustle of downtown Banff. We had some trouble with our neighbors being noisy early in the morning on consecutive days, and they moved us that same evening to a wonderful new room (with quiet neighbors)!Genuine Expedia guest review
"Great service, great food, great views!"
We stayed at the Rimrock for four nights. The night we arrived, we found we had a king bed rather than 2 queens (communication problem b/w Expedia & RimRock). Since I have restless leg syndrome, this was huge problem for us. I spoke with Alexandre, who (1) was pleasant and not defensive, so he was great to work with, (2) had a rollaway bed put in our […] room immediately, (3) moved us the next morning (hotel was full for the night) to an upgraded room with the beds we needed, (4) had our luggage moved while we were out for the day. No hassle, done with a smile, projecting concern about our needs. High marks! Food was excellent. We only tried the Larkspur, but had everything from drinks to soup to main dishes. All tasty! Every member of the staff was pleasant to deal with. Will definitely go back. Read moreGenuine Expedia guest review
Will stay again. This hotel was outstanding.Genuine Hotels.com guest review
"Beautiful hotel, great location and views"
Attentive staff, good parking facilities, near downtown but tucked away from the noise. Our room had a beautiful view of tunnel mountain. The rooms were very clean and modern, classy. We didn't stay long enough to enjoy all the amenities, but we will certainly plan to return!Genuine Expedia guest review
"A great place to stay in Banff"
Beautiful hotel, and a little away from town. At first I thought that would be bad, but the hotel gave us free passes for the bus system that runs down to town a couple of times every hour, didn't have to use my car once in three days. The Banff gondolas and the hot springs were within walking distance. The staff was helpful, knowledgeable and friendly. […] Didn't eat at the high end restaurants there but did have a roast beef sandwich at the bar that was very good. The rooms were clean and comfortable and a nice little feature was the maid service could be cancelled for a day or two at a time and they would give u a food credit.. I don't normally stay in a 4+ star hotel, but decided to splurge for first time in Banff and it was well worth the money. Read moreGenuine Expedia guest review
"Wonderful experience at Rimrock"
We spent our last two nights on a 10-day Canadian Rockies trip at Rimrock. The room was very clean with comfortable beds. We had a room with the mountain view and a very lovely patio. Hotel staff was helpful and polite. Great location, literally next to the Gondola and Hot Spring. We were SO happy with the choice.Genuine Expedia guest review
"Great Canada experience"
Rimrock was a great hotel to stay. Although kind of expensive, we had a junior suite. Acommodations were great and hotel was very clean. Food was really good in all the restaurants.Genuine Expedia guest review
"Gorgeous, showy hotel next to the Banff gondola"
Rooms with view of forests and Rockies are extraordinary. One of our group members saw a pair of black bears (mom and baby) eating in the forest just below their window! Very luxurious rooms and bed. 5-minute walk up the hill to the Banff Gondola, which no one should miss. The only negative of the hotel is that it is a steep bike ride up the road (15-20 […] mins) out of the main drag of Banff. Hotel has access to free shuttle bus to/from town, though. Read moreGenuine Expedia guest review
"Great hotel, good location"
We stayed there for 5 days. The staff was great. The location is just up the hill from the town of Banff. There is free access to a bus that can take you down to the town. Our room was nice, but it was rather chilly no matter where we set the thermostat. The beds were super comfortable and warm though.Genuine Expedia guest review
"Nice hotel, close to gondola and town center"
We were there with our 2 toddlers and everything was very clean and convenient, store downstairs carries milk, yogurt and any snacks to get through the stay, easy to walk to the Gondola and shuttle service to Town Center, also hot Springs 1 minute away from the location. The room was very spacious and the view is magnificent ! If you are in Banff this […] is a great place to stay at. Read moreGenuine Expedia guest review
"staffs of front desk is most irresponsible"
I had a vacation in the rimrock hotel banff. As soon as I enter room, I find the washbasin don't drain. Then I required the exchane of the room. But they denied my reqiirement and make me wait a technician for 40 minutes despite the room don't drain from the begining. I experienced the worst hotel.Genuine Hotels.com guest review
"nice view hotel"
nice view, good location, close to hot spring. good breakfast food and view.Genuine Expedia guest review
"nice hotel in the Canadian Rockies"
Friendly staff, clean room and beautiful views.Hotel sits high in the mountains and has some good dining.Genuine Expedia guest review
exceptionally poor customer service.Genuine Hotels.com guest review
"Worst experience ever"
Rooms were hot with no working air conditioning, waste of money and vacation time, will not recommend this hotel to anyone. Customer satisfaction has no value in this hotel.Genuine Hotels.com guest review
"Clearly one of the best in Banff"
Lovely view, very nice room, pricey. Nice restaurants on the property.Genuine Expedia guest review
"RimRock Resort Hotel - 2013"
This hotel in Banff has a spectacular setting above the town with views to the north that are amazing. However, the hotel is mediocre at best. It is a somewhat run of the mill design and interior that has no relationship to the setting. The food is of a very low quality both in terms of preparation and service. Generally, it does not live up to the […] setting or the potential of the setting. Read moreGenuine Expedia guest review
Absolutely wonderful. Will stay there again and recommend to everyone. Fabulous place.Genuine Hotels.com guest review
"Modern hotel in Banff"
The person at the reception desk began by apologizing to us that we didn't get a room with a view because of the low room rate we had paid. So, we were overlooking the front drive which didn't bother us at all. The room was spacious and well appointed. Meals in the moderately priced dining room had a terrific view of the mountains and were delicious. […] This is a good option in Banff. Read moreGenuine Expedia guest review
On the first night they put us in a room overlooking the hotel's main entrance & driveway with a significant amount of noise. After I complained they moved us to a nice valley view room. Hotel is very nice and the shuttle service to town is very convenient.Genuine Expedia guest review
"Beautiful hotel with great mountain views."
We only stayed one night at the Rimrock, and wished we could have stayed longer so we could have enjoyed all of the hotel's amenities. This hotel has a great pool for kids and a large hot tub. We had a 1 year old and an 8 year old with us, and they both enjoyed the pool. The hotel is walking distance to the hot springs and the gondola, which was very […] nice. There is also a bus that takes you downtown from the hotel, although getting a taxi is not all that expensive either. A lot of the restaurants and lounge areas are better suited to couples, so we decided to eat lunch in the downtown area. My husband and I both would love to go back again without the children, to enjoy the views from the lounge and the restaurants and spa. Read moreGenuine Expedia guest review
"Nice and peaceful location"
Nice calm place, bit away from rush but near to the center of all attractions. Friendly customer service and very helpful staff. Clean rooms and cheerful room service.Genuine Hotels.com guest review
Great hotel. Grand views. Helpful staff. Had to take bus or drive into town.Genuine Hotels.com guest review
we were very well pleased !Genuine Hotels.com guest review
"Excellent hotel in Banff."
We loved hotel only minor problem we had was bad odor in parking garage.Genuine Expedia guest review
Hotel staff courteous and helpful, except for concierge...a bit stuffy and withdrawn. Bellmen and wait staff most courteous and friendly. Rimrock is a bit up the mountain and a way from town, but a plus as one is not with the crowd. A free shuttle or taxi ride is available.Genuine Expedia guest review
"This is now my go to hotel in Banff!"
AMAZING service! Another reviewer said it best, the HR department of this hotel needs to write a book about hiring employees, they are the best.Genuine Hotels.com guest review
"Large room, great view, awesome staff and location"
The Rimrock was an awesome place to stay. The staff was awesome and our room was amazing! We were traveling with teens of both genders so the bedding accommodations and privacy were really important to us. The staff was super accommodating allowing us to upgrade to a better room for our group. The hotel is right next to the hot springs and the gondolas […] and a short trip into shopping and dining. The one downside is that the hotel food was awful. I ordered soup and a roll and they brought me the soup, obviously prefab, not even heated up. Sad. I read that their Eden restaurant is fabulous, but their other dining choices are really, really poor. Read moreGenuine Hotels.com guest review
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