"Great hotel great service overal great hotel"
Pick it you love the service and pool and room great staffGenuine Expedia guest review
"Great location, a bit over priced"
Great location. Walking distance to shopping, restaurants, 4-mile beach, and marina. Although having a kitchen was nice, the wood slat bathroom door did not provide any sound privacy. All in all a good spot if you can get a good price.Genuine Hotels.com guest review
"wonderful small hotel"
We loved it! Personal service, perfect location. Very charming. A little piece of paradise.Genuine Hotels.com guest review
"Great Hotel in a great location"
We had a fabulous stay. You cannot have a better base from which to explore the area and the quality of accommodation was excellent - rooms were clean and comfortable, hotel service was friendly and helpful and the location within walking distance to Port Douglas main street and across the road from the beach. Breakfast was excellent - although for […] a hotel of this calibre something larger than a 2 slice toaster might be a worthwhile investment to minimise guest waiting time. The only fault was the hit and miss internet access during our stay but otherwise second to none. If we ever come back up this way we will definitely be staying here, no doubt about it. Read moreGenuine Hotels.com guest review
"Great hotel right by the beach"
If you're looking for an opulent 5 star hotel this is not it - but if you're looking for a very comfortable boutique hotel with just the best service then choose the Peninsula. It's not very large - more intimate really, it's very friendly and welcoming, and it makes the very best of its location - most rooms (including our coral suite) look out to […] the beach and the sea - there is a line of trees but you still see and hear the ocean. Most people seemed to be on B&B rates, and one area the hotel could improve is the breakfasts - most mornings the eggs were either underdone or bullet hard. However, this was one minor problem in an otherwise great stay. The owners and staff were so helpful - advising on the best tours and even running us across to the marina one day when it was raining hard. They knew about all the tour discounts too and made sure we got them. The hotel has a good cafe known by locals for its good coffee, and the cocktails were excellent too. The location isn't just right by the beach, it's at one end if the main street in town so it's also close to good shops and restaurants. If we can get back to Port Douglas another stay at the Peninsula will be one of the main attractions. Read moreGenuine Expedia guest review
We stayed in room 2 which is the closest room to the bar and kitchen. You could hear them setting up on the mornings, which made it hard to sleep in.Genuine Expedia guest review
"A very relaxing place to stay."
Great location across the road from beach. The village is just around the corner. The perfect place for a rest it is quiet, the food is yummy and staff lovely very comfortable roomsGenuine Expedia guest review
"Great position next to beach"
There are flashier hotels to stay in Port Douglas, but none have the outlook of this one.Genuine Expedia guest review
"Stayed 5 nights"
Got picked up from Cairnes airport, so that is a good way to start. Great location with a walk across the quiet road to the beach. The pool at the hotel is great too. We had a lovely sea view from our room/balcony but it doesn't get the afternoon sun, whereas the rooms over the pool do, so depends what you want. Close to the shops etc and kitchen facilities […] in the room were good. Although the room rate is high, that is the going rate - and we would probably stay there again. We stayed in July, we have heard since that September is the best weather (not too hot or windy) Read moreGenuine Expedia guest review
Hotel is in a superb location, directly opposite beach. We would certainly stay there again but there were a few minor hiccups which were annoying. When we arrived the fridge had been incorrectly turned off and for the first few days the wifi did not work in the room( some adjustment had to be made to the connection). During our stay the lock on our […] door decided not to lock any more and it took 36hrs to get that fixed. Read moreGenuine Expedia guest review
"Great Location and Wonderful Service"
We wish our stay were longer. The location of the hotel and the service can not be faulted. The room was clean and comfortable and well layed out with it's own small deck. The cooking facilities were completely appropriate for the room, and the furnishing is nice. We cannot find a negative that should affect any decision to stay.Genuine Hotels.com guest review
"Wonderful in all aspects"
My husband and I thoroughly enjoyed our 5 days stay at the Peninsula Boutique Hotel. Service was prompt, efficient and combined with smiles and great attitude. Early each morning a typed paper full of various activity suggestions for the day was pushed under our door. Organising taxis, tours, etc was no trouble. We were very impressed. The Hotel location […] is perfect with 4 Mile Beach just across the road and Port Douglas Village only a hundred meters away. We hope to repeat our visit to the Peninsula Hotel again soon. Read moreGenuine Hotels.com guest review
"Not a great respite from the wind"
I will preface this by saying the weather wasn't great, and this may have influenced my review. The hotel is in a great spot, just across a boulevard from the beach, and the staff were attentive and happy. The pool was lovely, and sheltered from the howling onshore winds, so that was great, and breakfast was adequate. The room was tired, a broken window […] and missing fan switch seem minor, but it is an expensive place, and I was surprised by these things. It just shows it's age, not enough light, too many dark wood panels, and uncomfortable chairs that you don't want to sit in. Overall, a bit disappointing, but perhaps if the sun had been shining it would not have mattered! Read moreGenuine Expedia guest review
"Beautiful place to stay."
Lovely small hotel, very personal and accommodating staff. Beautiful pool area and foliage lush and colourful. Everything was great. In house food was delicious and so reasonably priced. The rooms are relatively expensive but worth it. We had a lovely room overlooking the water with a great balcony. Easy access to washing machines, dryer, towels just […] make life easy. Only thought was that the mattresses might need a change as getting a little uncomfortable. We would love to return as we felt it was a great atmosphere, very relaxing. Read moreGenuine Expedia guest review
"Very good hotel."
Great location walking distance to main village and right on the beach. Meals were good and reasonably priced compared to other restaurants. Self contained ocean suite was great and would highly recommend, although you pay for it.Genuine Expedia guest review
Dejligt beliggende lige ved stranden og meget roligt område. Centralt for shops og restauranter. Hotellet mangler lige det sidste med rengøring, det samme skidt lå under morgenbordet alle fem dage vi boede der. Morgenmaden kunne være mere varieret og mangfoldig for et 4-stjernet hotel.Genuine Hotels.com guest review
"on the beach"
08/18/14 orangecat01 Auckland
Lovely location. We stayed in an ocean front room and could see the waves. Staff is very friendly and helpful. The pool is great,warm and protected and you can do laps in it. Nice breakfast,all essentials The only thing is that the actual room is very small. It may become very very small if you had to have doors to the balcony closed at ll times.
08/17/14 Andmmar1 Barcelona, Spain
This boutique hotel is just fabulous ! The service was lovely and the room ... Fantastic ! I specially loved the way the room was set up, nice architecture and design ! The setting is very special and the location is awesome ! It certainly deserves a great review, I just did not mark it 5/5 because the jacuzzi / spa was very dirty ( I am sure this will be solved by the time you are going there next !)
"Hotel needs to decide its direction"
08/10/14 ARBurch Bundanoon, Australia
We stayed for 5 nights and our spacious room, bed and toiletries were excellent. The rooms are well designed with balconies providing some privacy. More shelf or drawer space for clothes, such as bedside units would be welcome. The Hotel's position to the town and beach is also excellent and this is obviously reflected in the price. I feel though, that this hotel had some niceties missing: the reception entrance is uninspiring and is like a 'back door'. The bar is very small and service slow, especially if the reception has to be attended to. The breakfast buffet, while adequate, provided the same items every day and was no more exciting than at an Ibis Hotel. On the Saturday morning, by 9.30am, the one loaf of non-square bread & fresh fruit slices were finished and guests had to wait some time for more bacon & eggs to arrive. Although we enjoyed our stay, this is not the standard of service I expect from a 5 star $400+ per night establishment. The Peninsular needs more staff with more appealing services, or they can remain at a leisurely 4-star pace, but charge less than $350 a night.
"Great location to the beach."
08/07/14 kiwiguests Arrowtown, New Zealand
We booked at quite short notice and I did not do my research properly. While it was fantastic to be picked up from Cairns and the friendly check in when we got to our 'boutique' room we were a little surprised by its size ( although we should have clicked by now boutique means small). We got our bed replaced after two nights of not sleeping - supposedly the rooms had been refurbished but somehow our room has the oldest mattress.... Room 26 is a dark room that gets no sun, I looked enviously on at the visitors in rooms 24 and 30 as they had sunny balconies which you could relax on. The pool was under repair for the first few days, I was annoyed but then The pool area looks more suitable to a childrens swimming area with waterfalls and small pools and the water temperature was not inviting enough to want to swim in anyway. The general staff bend over backwards to help in any way, the food is fantastic and the wait staff generally attentive. Best tip to eat breakfast early while its nice and hot and fresh. It gets picked over pretty quickly. At the price we pre paid $430 (nz) a night I was very happy when we moved to our villa close to the golf course twice as nice for half the price.
"Location is everything"
08/05/14 gday72 Melbourne
If you want to be a stone's throw from the beach, walking distance to the shops and restaurants (Macrossan St), in a small intimate hotel - this is the place for you. It's expensive and does cater to the 50+ crowd because of the pricing. The hotel is great in that everything is close - the restaurant, breakfast buffet (overlooking the pool), reception/booking desk and most importantly the ocean! Breakfast buffet included covered all the basics (bacon, eggs, hash browns, eggs, mushrooms), bread (some croissants but you had to get up early as limited supply), cereals, fruits. A la carte breakfast menu was much nicer but you needed to pay extra for that. Dining is expensive in Port Douglas so hotel prices were reasonable in comparison. Room itself was clean and modern, but we were very disappointed as dishwasher wasn't working the entire stay and not fixed (obviously hard to get tradespeople) so dishes had to be left in the sink for room service to take care of. Lots of parking on street and also undercover so no problems if you have a car. Pool was excellent and had jacuzzi as well which was nice. Never had problem getting deckchair due to fact hotel was quite small. Great to have full laundry facilities at your disposal. It is an expensive place to stay so average quality of food and fact that dishwasher not operating was huge detraction especially if you intend to eat in quite often (which we did). Also cleaning of the room whilst adequate it was not immaculate, which is what you might expect from a true luxury hotel, but must be difficult to get staff in such a location. However, if location is a priority with sea views, this has to be one of the best choices in Port Douglas despite its shortcomings.
"Not My Defination of Luxury"
07/28/14 grimrater Hobart, Australia
Top marks for location, complimentary bus transfer from Cairns airport and nice welcome from Elena at reception. Our beach facing room had a small balcony with a round table and 2 upright chairs- no loungers or comfortable seating and it was in need of a refurbishment. Our kitchenette was too small to be able to actually cook a meal - Everything in the kitchen cupboards and furnishings were average in quality and the dishwasher was broken. The bed was comfortable and the linen fine. We tried the restaurant on our first night and thought it was a nice venue with an attentive waiter, unfortunately, one meal was good while the other chicken mango dish tasted ilke faeces - I aked the waiter to speak to the cook- no chef would have put it on a plate! the cook agreed about the smell and explained that it was the mango sauce - hmmm!!! Breakfast was pretty average too and when I had scrambled eggs sent to my room one morning, they charged an outragous $15.40! I can have room service at a 5 star Hotel for $8. When I arrived, booked in and went to our room I received a call to ask me to return home 2 days early for medical reasons - I went straight down to reception within one hour of booking in and changed my length of stay from 9 to 7 nights. I was informed that I would not receive any refund as I had booked in already. When I pointed out that I was giving them 7 nights notice - my attention was drawn to the small print saying 'no refunds after check in' on the registration form. I eventually spoke to someone in charge to ask for a refund of $830 and explain the reason I had to return, alas, we could only comprimise on a one night refund of $415. It left me feeling cheated. I have never experienced such a clause in all my travels - according to the person I spoke to "it's common in Hotels around the world" nonsense - it's quite simply greed! 7 nights notice in Holiday season when Port Douglas was jam packed and Full notices up all around the town!!! I will not be back at The Peninsula.
"Loved our stay! We'll be back!"
The location for this accommodation was perfect for us. All the big chains look good but you would need to drive to go anywhere whereas we could walk everywhere from here. The staff were also very pleasant and the apartments are beautifully appointed with views to the ocean. We also had a full moon which added something special. It was great to have breakfast included and a restaurant if you wanted to stay put. And there's Happy Hour!!
07/17/14 Jennifer R New Zealand
The rooms are very nice and the whole place is color co-ordinated in blues and greens. The bath soaps and amenities are great. Wonderful bar, excellent mixed drinks, nice wine list and the food in room service and in the restaurant was great. Literally 1 minute walk to the enclosed beach and less than 5 minutes to down-town. Excellent staff who takes care of all bookings. Buffet breakfast was not that great but everything else would certainly cause us to stay there again. The sunset cruise was well worth it.
"A great base for exploring Port Douglas and surrounds"
07/14/14 David B Sydney, New South Wales, Australia
We had a good weekend exploring the town and surrounds. Rooms are clean, good size, works well. Location is convenient and within casual walking distance to everything on offer in town. Waking up to sunrise over the waters of the Barrier Reef are a great way to start the day.
"Ideal setting and friendly staff"
07/09/14 sharon g Melbourne, Australia
We recently celebrated our 30th wedding anniversary and stayed at Peninsula hotel. The location was perfect with a lovely beach outlook from our balcony. Our room was impeccably clean and very comfortable. Staff very friendly and accommodating. We would not hesitate to return.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )