Extended Stay America - Dallas - Bedford - Bedford

The stay was ok cause it was close to my sister's house but other then that my husband and I did not enjoy the stay. For one thing, the room was not totally clean, we found a cigarette butt in the bathroom and the shower head squeaked so loud it was like nails down a chalkboard.

Genuine Hotels.com guest review

I was leaving the room and just double checked to make sure I didn't leave anything behind and between the mattress and headboard was a used condom. Real awesome find. If I wasn't in such a rush I would have mentioned it to management.

Genuine Hotels.com guest review

The carpet in this hotel was filthy. It needed to be ripped up and totally replaced. The towels were dingy. I called for replacements and they were slightly better. The bed sheets were white and clean was the only reason we stayed. We did not use the shower. We only stayed in the room for 7 hours and that was too long. The front desk was friendly and […] courteous. Never another extended stay hotel for me. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

There wasn't enough cooking supplies to use the kitchen feature.

Genuine Hotels.com guest review

Dreadful, very dirty and noisey. No breakfast, bad customer service.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The bed was to hard. I had to go to the emergency room because of back pain I had sleeping in that hard bed.

Genuine Hotels.com guest review

My daughter and I stayed at this hotel and thought the price was right! Several of us will be staying here again for my son's wedding in April.

Genuine Hotels.com guest review

I enjoyed my stay here very much. Security of the establishment is wonderful, it is in a great spot, you can actually have peace and quite and relax comfortably. The bed was a little soft for my taste but it could definitely be worse. The room had a little wear and tear but I'm a firm believer in being realistic in repair scheduling... In short - great […] choice and I will be back. Read more

Genuine Hotels.com guest review

I had stayed at this hotel before that was the reason why I returned. This time I even booked two other staff members to come along with me on our buisness trip for the company. But the stay was so bad that we will no longer book with this hotel or any other of this kind. The service counter people are rude, not trained, and obviously hate working nights. […] The construction going around the city is expected but having no hot water, noisy boiler rooms, and smoking where you say non smoking is not acommedations I am use too. Yet our staff members of our company were told to hold down the noise when they were up working not partying. I had planned on booking 4 times a year for myself and 3 other times a year for the other two members of our team, but this stay was horrible so I dont think we will be coming back to this hotel. I rather pay a little more up the street and know that I will be taken care of. Read more

Genuine Expedia guest review

Hallways need new carpet, but room was much nicer, clean, quiet, exceptionally friendly staff. Don't book through Expedia customer service. Price was 24.99 more. I booked as a deep discount 2.5 star and got the savings.

Genuine Expedia guest review

I usually don't write reviews about my stays, but this stay was abysmal. First of all, I checked in at the front desk. The front desk attendent just handed me my key and told me the room number. She didn't offer to tell me how to get to it, which since it was on the third floor, I needed to know how to get to the elevator, so I had to ask. I finally […] get all of my luggage loaded onto the luggage cart and proceed to my room, only to find out the room key she gave me didn't work. The keys are the antiquated plastic type that look like swiss cheese. So, I go back down to the lobby and told her the key didn't work, and she assumes I didn't try to turn the handle and open the door...which I did. So, I go back upstairs with her and she has a master key to let me in the room and says she will get me another key. Meanwhile, I unload all of my luggage in the room and take the luggage cart back down to the lobby, where I retrieve the new key she gives me. Guess what? I get back upstairs and that key doesn't work either. So, my luggage is locked in the room and I can't get to it. I go back down to the lobby, and tell her I still can't get into my room. So, she comes upstairs again to try and reset the lock, which doesn't work. At this time, she decides to give me another room. So, I have to make a few trips down the hall to get my luggage into the new room, which the key does work. However, while I was collecting my luggage, I see a rather large cockroach on the kitchen floor. After I get settled, I go back down to the lobby to see if they have wifi available, and there is....but with a charge. However, it was only $5, so it was reasonable even though most wifi is free these days. She gives me the passcode once I pay for the service, only to find out when I put the passcode in, it doesn't work. So, once again I'm contacting the front desk to tell them the passcode doesn't work. She calls me back 5-10 minutes later with the correct pass code. Although from the picture, it looks Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was rude and hostile, the facilities were poor at best. Also- apparently maintenance does not work weekends. And neither does the plumbing.

Genuine Expedia guest review

I stayed at a Extended stay in Tulsa for the first time and I thought the room as more than just a bed to lay your head down on was great. That is what made me think of an Extended Stay for my vacatiuon in Dallas. The room was like a mini apartment. The only thing that I didn't like about the room is the size and comfort of the hide-a-bed. But it is […] a hide-a-bed. I wish it would of been an couch hide-a-bed instead of a love seat. Everything else was great. I was happy with the hotel and I would stay at another one for my next vacation. Read more

Genuine Hotels.com guest review

The carpet needs replacing but other than that it was an excellent place to stay.

Genuine Expedia guest review

The staff (every single employee) avoided smiling at every opportunity. Never once was I thanked for my business. The level of unprofessional conduct was shocking at best. I was instantly greeted with a ROCK HARD bed, dirty floors, NONE of the kitchen amenities they promised, a toilet paper roll with less than 1/4 of the roll remaining, window shades […] that let the very bright parking lot lights shine through all night, and the WORST hotel TV service ever. For the sake of keeping this from being a 10,000 word scathing review, I will summarize and end with this: Do yourself a favor: STAY AWAY FROM THIS PROPERTY Read more

Genuine Hotels.com guest review

I would never stay at this hotel again. It is in serious need of update and repair. The room needs a better television, carpets need replaced, rooms smell like smoke. If this was taken care of then it would have potential. There is a nice laundry room available that most places do not have.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Read some of the reviews and thought WHY did I book this place! Well we think this place is great, very clean, quiet and well located. The kitchenette was perfect, living room was just the right size and the TV swivels to accommodate everywhere you want. Brought 2 dogs and it cost a bit more by way better than a regular hotel room, best price of any […] placed we stayed on our road trip! Read more

Genuine Hotels.com guest review

Nice location and nice room with kitchenette

Genuine Expedia guest review

Not a bad hotel, easy highway access with acceptable facilities. The staff was very underwhelming!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The place smells, the Internet is very slow and you have to ask at the front desk for shampoo.

Genuine Expedia guest review