All hotels in Middleburg Heights, Ohio, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here17522 Rosbough Blvd, Middleburg Heights, OH, 44130, United States of America, ‏‎800-658-6760
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3.4 / 5Good

Score breakdown (from 58 reviews)

Average rating for:

  • Cleanliness
    3.5
  • Service
    3.7
  • Comfort
    3.6
  • Condition
    3.3
  • Neighborhood
    4.3
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1.0 / 5Poor
"Don't Bother"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Terrible!! Had to ask 3 times for cooking/dishes and when they finally arrived, very sparse and well used - so much for the "customized kitchen". Room was old and worn ... even the sofa bed looked like it had come out of dumpster (stains and rips). The hook on the back of the bathroom door had been ripped out. The curtains didn't even close properly - someone had left a few large paperclips that were used to keep the curtains together. I could go on. Extremely over-priced considering everything!
Genuine Hotels.com guest review
4 night family trip Mar 6, 2015
Helen
US
4.0 / 5Excellent
"Close to shopping, restaurants and interstate"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel staff was very nice and accommodating. Needs some updating and the bed was pretty comfortable if you like semi-firm mattresses. Kmart and quite a few restaurants are within walking distance. I-71 is only a few minutes away. One of the few hotels I'm aware of that still offer smoking rooms, of which all are on the 3rd floor. Overall, a nice experience.
Genuine Expedia guest review
Other trip Dec 15, 2014
Armygirl1969
US
4.0 / 5Excellent
"Good room, good location for a great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Was in town for a quick 2 nights and picked a place based on proximity and price. The lobby could definitely use a renovation but the room was actually very nice, which matters more than the lobby. The bathroom/shower was clean and updated, spacious with plenty of towels. I slept great on the bed, closet space was good, room layout was also good. Customer service was great - we were missing shampoo and when I asked the front desk they gave me extras of everything. If travels bring you to Middleburg Heights, its a nice hotel in a great, convenient location. Overall, I would stay there again.
Genuine Hotels.com guest review
2 night family trip Oct 17, 2014
Daniel
US
1.0 / 5Poor
"Not the Extended Stay America we're used to"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Check In was ok. Lady was pleasant, but forgot to tell me there were no dishes, mugs, silverware, pots or pans in the "complete" kitchen in our unit. Fan in elevator was filthy. Even though they knew we had 2 adults and 2 children checking in, they forgot to give us any bedding for the sleeper sofa. When I went to the lobby to get bedding I was given a blanket covered with hair. Complimentary coffee station had no tea bags, creamers or sugar first night and was totally missing the second night. The morning we left no staff members greeted us and they offered no assistance trying to get a luggage cart through a door that wouldn't stay open, even though they could see me struggling. We were kept up both nights by the room above us. There was no buffer for sound carrying. We will never go back to this location. We stayed at the Extended Stay America in North Olmsted last time we were in Cleveland and that location was very nice.
Genuine Expedia guest review
Other trip Oct 15, 2014
Kim
US
2.0 / 5Fair
"A dump with a nice staff"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
A dump but at least it's cheap. The staff was very nice.
Genuine Hotels.com guest review
3 night trip Sep 8, 2014
A Traveler
US
3.0 / 5Good
"Good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel, close to a lot of restaurants. Did not stay to long but was a good experience. Good price. It's a little bit updated but I can not ask for more for the price I paid. I recommend this hotel.
Genuine Expedia guest review
Other trip Aug 4, 2014
Catty
US
1.0 / 5Poor
"Don't bother"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
When we first walked in we noticed a musty smell. The lobby was nothing to look at, and where you checked in was actually in a room that we thought was a workroom for business guests. The hallways were musty. The room was large so we had some hope... however, we were quickly disappointed. There was a large gap all the way around the door letting in all kinds of light and noise. The bed was hard and the couch was uncomfortable. We heard the refrigerator running all night as it was right on the other side of a small wall right next to the head of the bed. No ice bucket or cup in the room. Apparently you have to request them. We chose the hotel because we thought since it catered to longer stays it would be more comfortable. They also had a queen bed and the Hampton we had wanted to stay at didn't have any queen rooms left. I'm sad that I didn't stay in the full bed at the Hampton. It would have been MUCH more comfortable. Will never stay with this brand again. The only positive was the location. Near shopping and some restaurants and easy to the toll road.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Patti
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
good the room was fine very roomy staff was freindly
Genuine Expedia guest review
Other trip Jun 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Like an apartment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
More than pleased with the size and amenities of this place. Like an apartment, really. Or as I told my friends, practicing for assisted living.
Genuine Expedia guest review
Other trip May 21, 2014
Susan
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
In an effort to keep my thoughts to myself, all I'm going to say is, don't waste your money staying here! Will not EVER stay here or with this organization again.
Genuine Hotels.com guest review
1 night trip May 2, 2014
M. D.
US
2.0 / 5Fair
"Ok but could be better"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Booked hotel through hotels. Com. Rec'd good rate. The parking lot has 2 large potholes and you must do alittle obstacle course driving to get around. On cking in, pleasant clerk. Gave her reservation #, ID and cc used to book room. Told her not to run my cc because had paid already. Well she did. Didn't realize this until I cked out 2 days later and had to return to hotel. Day clerk acted as though mistake my fault. Took 3 days to rec money back in my acct. There was no ironing board in room. Was told to use the bed by clerk. When I went to exchange towels was told maintenance was bringing ironing board. No dish detergent in room. It was ok, but make sure you watch your bank acct.
Genuine Hotels.com guest review
3 night trip Apr 19, 2014
Dawn
US
3.0 / 5Good
"short stay only"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
check in was great. room was great but dated. due to length of stay some amenities wear not available.
Genuine Expedia guest review
Other trip Mar 15, 2014
becky
US
3.0 / 5Good
"Run down rooms"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The rooms were dingy, carpet burned, walls yellow. Granted it was a smoking room but that doesn't mean don't ever paint or replace worn carpeting.I didn't feel comfortable walking in room without shoes. The bed was not very comfortable either.big thumbs down. For twenty more bucks nicer hotels are very close
Genuine Expedia guest review
Other trip Feb 23, 2014
Unhappy camper
US
5.0 / 5Outstanding
"Excellence **** 1/2"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful atmosphere, hospitality was warm and the room (smoking) was fresh and cozy! I will truly revisit very soon!
Genuine Hotels.com guest review
1 night trip Dec 31, 2013
Satisfied
US
4.0 / 5Excellent
"Ok, very generic"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean and seemed relatively well maintained. No warmth though
Genuine Expedia guest review
Other trip Jan 18, 2014
J.K
US
3.0 / 5Good
"It will do"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Best way to describe this hotel / room is clean, functional and suites the need but decor is older and outdated
Genuine Hotels.com guest review
1 night trip Dec 18, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great location and good room for a good price. The nonsmoking floor smelled like smoke and there were a couple of bugs in the bathroom. Beds and room were clean. Friendly staff.
Genuine Hotels.com guest review
1 night trip Dec 21, 2013
chris
US
1.0 / 5Poor
"Beware"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We arrived after a long flight with two year old twins. The front door was in the process of being fixed, caution tape across the front, we were greeted with the smell of tobacco in the lobby.. When we found the front desk (through an unmarked door) we were informed that the cribs we had requested weren't available. We asked that the another Extended Stay in the area be checked for cribs, they had none. We quickly got on the phone to another hotel. The customer service was dismal. The lobby was dirty. I wouldn't recommend this hotel to anyone.
Genuine Expedia guest review
Other trip Oct 8, 2013
Kathy
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
very comfortable hotel, pleasant staff, plenty of restaurants, etc nearby
Genuine Expedia guest review
Other trip Sep 13, 2013
A Traveler
US
3.0 / 5Good
"Might Stay again not sure"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
the bed was so hard I couldn't sleep....the sleeper sofa was better then the bed.....they need to give you dish soap so you can do what dishes you use....
Genuine Expedia guest review
Other trip Aug 14, 2013
Beth
US
5.0 / 5Outstanding
"Nice hotel close to Baldwin Wallace"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was convenient to Baldwin Wallace and also close to nice restaurants and grocery shopping. Kitchen was very nice and bed was comfortable. Liked the Wifi but was stunned that the service waa changed after a day or 2. Had to get a new password from staff.
Genuine Expedia guest review
Other trip Aug 8, 2013
FJW
US
1.0 / 5Poor
"Not worth the price"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
$40 room for only $115 per night. Staff was very nice and helpful, facilities were a different matter. I was greeted into the main hall of the hotel by someone's barking dog and a sharp smell reminiscent of an Indian restaurant. My room didn't get better. Furniture was old and worn, carpet was stained, bathtub was moldy. Just felt like a CHEAP hotel, but cost way too much.
Genuine Hotels.com guest review
2 night business trip Jul 24, 2013
Tim
US
2.0 / 5Fair
"Budget Hotel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
We stayed in the hotel for 3 nights for my daughter's freshman college orientation at Baldwin-Wallace University. It was in a good location, close to the university with lots of nearby restaurants, shopping and movie theaters. The free WIFI worked well. The hotel itself was very basic. No maid service unless you were staying 8 or more nights. There was an odor in the hotel which you noticed as soon as you walked in. There was no shampoo or conditioner provided. You had to go to the lobby and ask for towels. The beds were comfortable. The "Grab and Go" breakfast was pathetic. Little more available than some coffee, a few apples, oatmeal packets and cereal bars. If you are trying to save money, it is ok for a night or two, but I wouldn't recommend it if you want to stay in a nice hotel.
Genuine Hotels.com guest review
3 night trip Jul 17, 2013
David
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
No Hotel shuttle even though they are close to the airport. I guess for most people staying a while they have a car. I stayed here because of the rate. They were doing some renovation while I was there. It needs it. It looks dated inside.
Genuine Hotels.com guest review
1 night trip Jul 16, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It is a nice location to stay. We are going to Niagara from Chicago. We booked this hotel so that we can stay in the night on the way to our trip to Niagara. We reached hotel at Midnight. Based on the instructions, we could able to enter the hotel. There was some renovation work is going on. Also I found lot of smoking smell in the hotel which keeps annoying us.
Genuine Hotels.com guest review
1 night trip Jul 2, 2013
Venkat
US
1.0 / 5Poor
"I would not recommend this hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The hotel common area and rooms were dirty. The hallways smelled of mold and in the room a light was broken, the phone did not work and it also smelled. The carpet was also covered with hair.I will not stay here again.
Genuine Hotels.com guest review
4 night family trip Jul 4, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel near area hospital"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I have stayed here multiple times with various family members. The staff was always very courteous and helpful. Our stay was always very enjoyable, which is why we have returned multiple times. Illness in the family necessitated we travel frequently to the area and need a place to stay. After staying here, we would not go anywhere else.
Genuine Expedia guest review
Other trip Jul 6, 2013
Cindi
US
2.0 / 5Fair
"business trip"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
The hotel itself was in a good location but the hallways, carpet and bathroom needed to be updated. Definitely not worth the $75.00
Genuine Hotels.com guest review
1 night business trip May 30, 2013
Harold
US
3.0 / 5Good
"It's ok.."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was ok ... Lots of coming and goings... Someone asked if I was a cop when I walked through the door. Made me question the clientele right from the kick.
Genuine Expedia guest review
Other trip Jun 2, 2013
A Traveler
US
4.0 / 5Excellent
"Clean and convenient for the money."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location and price is the draw. The service was very good. The cleanliness if the bathroom could have been a little better but I was able to deal with it. I would stay there again.
Genuine Hotels.com guest review
1 night trip with friends May 17, 2013
D Peterson
US
2.0 / 5Fair
"Smokey hotel, but kitchen is a plus."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
You'll notice the smell of smoke in the hallways, etc. from the smoking rooms. The room was clean and the kitchen saved money on eating out.
Genuine Hotels.com guest review
1 night trip May 2, 2013
A Traveler
US
3.0 / 5Good
"Not clean"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were there for several nights. Hallways were dirty, room smelled like dirty diapers. Toilet looked like it hadn't been cleaned for quite awhile. was very dirty. I would not stay here again.
Genuine Hotels.com guest review
3 night trip Apr 24, 2013
A Traveler
US
2.0 / 5Fair
"hotel stay in Cleveland area"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
location good, room had areas in bathroom not clean.
Genuine Expedia guest review
Other trip Apr 29, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was nice - kitchenette, basic utensils, a good value, especially if you are staying for a few days. Convenient to restaurants.
Genuine Hotels.com guest review
2 night business trip Apr 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Felt relaxed and comfortable
Genuine Hotels.com guest review
3 night trip Mar 27, 2013
Shankar
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good. Thank you
Genuine Hotels.com guest review
2 night trip Feb 12, 2013
A Traveler
US
2.0 / 5Fair
"Not as good as expected"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
The people working there were very nice; however, the hotel needs to be redone. The carpets (both in the room and hallways) was stained and stretched out. The couch in our room was stained. The kitchen had very few things in it (a couple of plates, couple of cups, very little silverware, 2 pans). I would not have wanted to stay for any length of time.
Genuine Hotels.com guest review
3 night trip Oct 20, 2012
A Traveler
US
5.0 / 5Outstanding
"Convenient for a getaway stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's close to highways that get you to downtown Cleveland. It's also close to all kinds of shopping.
Genuine Hotels.com guest review
Other trip Sep 5, 2012
Miss Hill
US
3.0 / 5Good
"good for price..."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The location was great, and the hotel itself was better than some others. But the staff does not stay in the office, so I waited about 20 minutes to check in. Little things that were bothersome, such as no shampoo only soap, and no water in the vending machine.
Genuine Hotels.com guest review
Other trip Aug 9, 2012
A Traveler
US
4.0 / 5Excellent
"Clean,quiet,reasonable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Was pleasantly surprised at the quality of the room for the price. Had a full, equipped kitchen which was great for a multiple day stay. Room was very clean, even smelled clean,not perfumed. Room was quiet,air worked great, nice big screen TV and cable. I'd stay again and recommend to family.
Genuine Expedia guest review
Other trip Aug 6, 2012
Raymond
US
5.0 / 5Outstanding
"Great location to shopping centers and restraurant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
When we first arrived Saturday night 7/9/2012 we were in a smoking room and I asked the desk clerk Erica if we could get a non smoker room and she told me they were all booked but they was sure one would be open the next day. We were able to move to a non smoking room the next day and we had forgotten to request a room that was handicap accessible because we had a elderly person with us that needed help getting in and out of the shower and we were moved to a room that would accommadate us.We had a wonderful stay. Desk clerks and other employee's we meet during our 5 day stay were very friendly and helpful. I will recommend Studio Plus to anyone. Great stay!!!
Genuine Hotels.com guest review
Family trip Jul 17, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice room, would definitely stay again. Conveniently located to Interstate, restaurants & shopping.
Genuine Hotels.com guest review
Other trip Jul 4, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
comfortable room, a little worn, fridge was a little noisy, Staff was friendly and accomodating.
Genuine Hotels.com guest review
Other trip May 20, 2012
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Ne pas choisir pour leur petit-déjeuner"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Grande chambre, propre et agréable, mais pour les petit-déjeuners inclus ce n'est pas terrible, delà d'où vient le mot petit en parlant du déjeuner, café et chocolat chaud seulement comme breuvage et muffin, bar tendre et gruau comme repas :-((
Genuine Expedia guest review
Other trip Nov 14, 2013
Pacal
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Feb 2, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Nov 15, 2014
Ernest
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip May 9, 2014
Navarre hiebel
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Mar 17, 2014
Brianna
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Sep 27, 2013
Beth
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Apr 24, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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