While the front desk employees were helpful, the restaurant employees were rude, inattentive and unresponsive to the overcharge on our bill. We waited for 15 minutes for the waitress to respond but had to leave for our flight. I have never been treated this way. After a wonderful family trip this was definitely the worst ending I have endured.Genuine Hotels.com guest review
"Great Hotel, dirty bathroom."
Quick stay before we flew out the next day. Room was ok, the bathroom was a little bit gross. Some mold in the shower and the floor was pretty dirty. Glad it was only one night.Genuine Hotels.com guest review
Nice room and bedding. Shuttle is necessary as it's not as close as first thought to airport. Clean and comfortable.Genuine Hotels.com guest review
"Fine, but noisy"
Had to get up early for flight home and there were several rooms in my wing with very loud teenagers. Called the front desk and manager took care of it immediately and it was quiet for the rest of the night. Hotel does advertise itself as a great place to stay with your youth sports teams so this may be a concern. Easy to get to airport though not the […] closest hotel. Read moreGenuine Hotels.com guest review
"Convenient & Clean"
Shuttle service to/from airport was helpful, though it often ran on 45 minute intervals. The room has comfortable bed, and good desk and chair for working. Good exercise room. Food places were nearby for driving but most were too far for walking.Genuine Hotels.com guest review
"I was in Calgary on business over the weekend"
I'm not sure if I could have landed on a better place and experience. I was just very pleased and satisfied. It was just a great experience!Genuine Expedia guest review
This is my favorite hotel to stay at when I visit Calgary. It's clean, comfortable, close to what I need, staff is friendly and I enjoy the rewards program.Genuine Hotels.com guest review
Bed was very uncomfortable but the staff was outstanding. Restaurant waiter was fantastic! Food was good as well.Genuine Hotels.com guest review
"Very nice facility. Good-sized rooms."
Great price for a very nice facility. Located about 10 minutes from the airport in one direction and about 10 minutes to a variety of restaurants in the other. Or eat at the Inn.Genuine Expedia guest review
We were there for only one night, but the room was very clean, the staff was excellent and the dining was excellent. I had a waitress named Susan and she was awesome .Genuine Expedia guest review
"nice hotel close to the airport"
stayed for one night before a very early flight. Great experience, staff very friendly and accommodatingGenuine Expedia guest review
"very nice Hotel"
The hotel has a wide and clean. The cleark is very kind.Genuine Expedia guest review
"One of my favorite hotels"
I travel to Calgary at least 4 times a year and always stay at the Hilton. The staff has come to know me and I always feel welcome. They have great customer service, friendly staff, comfortable clean rooms, you can't beat the location- close to the airport, accesible to the freeway, and it's close to all of my destinations in Calgary while I'm ther […] e. Read moreGenuine Hotels.com guest review
"No where to "Plug""
Overall a good place to stay if flying back to the states early the next morning from Calgary. Very dated outlet infrastructure for laptops, cell phones, iPads etc. All but one outlet was so warn that devices would not stay plugged in for use.Genuine Hotels.com guest review
Staff was friendly and helpful. Great hotel, location, will definitely use again.Genuine Hotels.com guest review
"Out of the way!"
Loved it! The staff were great.Genuine Hotels.com guest review
"Not impressed for with this hotel."
Stayed at this hotel twice because its near my charter flight. Could not sleep well both times I stayed here because of noise. Food was good in the lobby area restaurant. Will not be staying here again as I just don't find it comfortable.Genuine Hotels.com guest review
"time to replace the king size bed in room 328"
this was just a one night stay in order to catch a flight the next day, location & service was good however the king size bed was terrible, needs to be replacedGenuine Hotels.com guest review
"Great experience, except..."
All in all, a great experience. Staff friendly, room very clean, bed most comfortable and a good selection of pillows. Cheeseburger from the restaurant was tasty. Only one piece of advice: avoid the cheesecake! And $9 for a kid's mac and cheese is just greedy.Genuine Hotels.com guest review
"Clean, good bed, good service for a good price"
Very short stay between two flights. The staff was very amicable and the room was exactly what I needed, a comfy bed and a good shower.Genuine Hotels.com guest review
"Well priced, clean and comfy"
Clean, reasonably priced when compared to surrounding hotels. Comfortable bed, which us all you need when you only have four hours to sleep.Genuine Hotels.com guest review
"Would book this hotel again"
I booked this hotel for my grandparents as part of their vacation in Mexico. They enjoyed the Hotel thoroughly. They noted that the staff was very friendly and helpful, and the food options at the breakfast buffet were excellent.Genuine Hotels.com guest review
We stayed one night during a tournament my Husband was playing in. We arrived late but that was no problem. They checked us in and we had a restful nights sleep.Genuine Hotels.com guest review
"Not Happy at all"
I stayed at this hotel on New Year's eve. The staff generally acted like they are doing me a favor during check in and check out, never made an eye contact. No greetings or thank you. The tub had brown stains. Pillows were not comfy. Sheets had so much static that woke me up at night. In the morning the refused the free breakfast that was in the booking. […] Finally they gave me toast that was burnt to black. This was my worst hotel stay ever. Read moreGenuine Hotels.com guest review
"Weekend get away"
Very disappointing for a Hilton. No bathrobes in the room. No glasses for drinking. Paper glasses in the bathroom. King bed was sagging. Extremely uncomfortable. No local t.v. Everything was pay to watch.Genuine Expedia guest review
"Great location for everything and lovely staff."
Friendly check in and attentive staff both in the bar and restaurant. The breakfast is all you can eat, the hot stuff cooked to order and pretty extensive. The rooms are a good size although the lighting is not particularly bright as there is no central light but several lamps dotted around the room. Very comfortable bed and great shower.Genuine Hotels.com guest review
"more than expected"
Breakfast was a great surprise FRESH everyone was soooo friendlyGenuine Expedia guest review
Nice hotel, great staffGenuine Hotels.com guest review
"LAST DAY OF VACATION"
WE HAD STAYED PREVIOUSLY A MONTH OR SO AGO & WERE VERY IMPRESSED BUT THIS TIME FOUND OUR ROOM TO BE IN NOT SO GOOD A SHAPE. THERE WERE HAIRS & STAINS IN JACUZZI TUB & THE CARPET AT ENTRANCE TO THE BATHROOM WAS COMING UP, I WOULD ALSO LIKE TO SEE MORE THAN 1 COFFEE PER PERSON IN ROOM. MUST HAVE BEEN WHERE ROOM WAS AS WE HEARD ALOT MORE NOISE THAN OUR […] PREVIOUS STAY Read moreGenuine Hotels.com guest review
"Comfortable but pricey, breakfast not included"
I have stayed at Hilton Garden Inns before, and the standard of comfort and cleanliness is good. You are safe and can be sure of good amenities (pool and room space for example). This was Stampede weekend and I could not find a room in another place - but I would have because: why does Hilton skimp out on breakfast when pretty much ALL of its competitors […] in this hotel class, these days, provide a complimentary breakfast? Also, although WIFI is 'free' it is only complimentary for 24 hours (and once you log off it expires) unless you join their club. Poor form, Hilton, poor form! Read moreGenuine Hotels.com guest review
"Strategic located near the Airport"
Very pleasant reception, friendly and helpful. When we want to have dinner at nearby restaurant, the Manager offered to take us there with the Hotel shuttle bus. Very nice.Genuine Expedia guest review
Hotel was very clean..staff was kind and courteous.. Would stay there again for sure!Genuine Hotels.com guest review
We were meant to stay another night in Canmore, but after a long night at a wedding we decided to move closer to the airport. The Hilton Garden was a nice surprise. It front foyer is a nice casual area to sit and chat, or get some office work completed. The hotel in its entirety seems very clean and well maintained. Uncertain if this is because it is […] new, or just well kept. Read moreGenuine Hotels.com guest review
"An Amazing Experience with Courtious Staff"
Room & Hotel was very clean and have a very high class feel to it. The staff are very friendly and helpful to your needs. Free Wifi too which is great. We also gave the pool a go to end the night. I wanted to try their breakfast because we were told that it was great but we were already full from last night's dinner. So we had to skip that. The check […] out process was also a quick few minute process. Again with friendly and helpful morning staff. Read moreGenuine Hotels.com guest review
"Love this hotel"
We first stayed at the Hilton Garden Inn Calgary Airport 7 years ago on our first family vacation. Every time we need to fly, we always now choose this hotel to stay at. There is a convenient shuttle to take you in the morning, and an option for long term parking at the hotel. The staff are extra friendly and always a delight to converse with. We really […] enjoy the restaurant and always make a point to eat supper there. As a bonus, there is a tim hortons just a block away as well. This last trip, we were not even flying out of Calgary, we just needed a hotel for the night, and we made the extra trek to stay at this hotel as we enjoy it so much. Highly recommended! Read moreGenuine Hotels.com guest review
"Relaxing Evening After Long Flight"
After a 9 hour flight, the accommodation was rewarding and relaxing. We were warmly greated and shown to our room. The beds were comfortable and the room warm after the bitter cold of the Canadian weather outside. There was tea/coffee making facilities in the room as well as complementary hot drinks (hot chocolate and coffee) and a biscuit on the way […] in. The customer service was excellent throughout. Breakfast was fantastic. You could eat as much as you wanted for $13.95. Arun, the waiter that looked after us was exceptional. All in all it was a great start to our Canadian holiday. Would definitely stay here again. Read moreGenuine Expedia guest review
"quiet despite air port"
bed was too hard to sleep onGenuine Hotels.com guest review
"One Night Stay - Flying into Calgary from Holiday"
The Hilton is a great hotel to stay in, especially when travelling to and from the airport. The staff is very accommodating and even with a very late arrival, my room was ready and waiting. Very quiet rooms and such comfortable beds and cozy pillows. I stay here often.Genuine Expedia guest review
my sister and I were staying over to catch a flight out the next morning. our room was very nice. the only thing that we found that you could consider taking a look at is the lighting in the bathroom, and a mirror that telescopes from the wall with magnification. once I take my glasses off I can not see anything and I still need to be able to put on […] a little make-up. our rate for mid week was $182 tax in and we booked again to stay when we flew back in and it was a Saturday and the rate was only $129 tax in????? Read moreGenuine Expedia guest review
"Nice hotel in northeast Calgary"
My daughter is a competitive dancer and we travel to Calgary often throughout the year. I thought I would give Expedia a try for a hotel in the area where we she was dancing. I was surprised about the room rate and very happy to take advantage of it. The hotel was a perfect place to rest and regroup before heading to the competitions. We enjoyed some […] of it's amenities and actually plan on returning but leaving a day or two earlier to enjoy the rest of the amenities. Thank you for being an oasis in the middle of of a hectic time. Read moreGenuine Expedia guest review
"Good hotel, good price, good experience"
The staff were very courteous and welcoming upon my arrival and throughout my stay. The room was in excellent condition and had everything I needed. The location was handy for my meetings and close to the airport which eliminated concerns about traffic and being punctual for my flight. I'll stay here again.Genuine Hotels.com guest review
We had a pleasant stay at this hotel. Our room was clean and quiet. Overall it was a good experience. It did seem a bit pricey.Genuine Hotels.com guest review
"Nice spacious room"
Nice big and very clean rooms with all the facilities you need.Genuine Expedia guest review
Staff was very friendly and helpful.Genuine Hotels.com guest review
"Average at best"
Was just an OK stay in an OK facility. Stopping over for business would be the only reason to stay here. Nothing special.Genuine Hotels.com guest review
"It's nice that they offer many freebies"
It is nice to stay at a hotel that offers free parking for 10 days when you stay with them overnight. They also have free shuttle service to and from the airport. The restaurant also serves up some really tasty options as well. Clean environment and well kept pool area.Genuine Expedia guest review
My husband and I found the beds very uncomfortable. They have firmness controls that didn't work, and we were very stiff and sore waking up.Genuine Expedia guest review
I have stayed here 3 or 4 times now - very pleasant and accommodating staff. Comfortable rooms - I always get a good sound sleep at this hotel.Genuine Expedia guest review
"Very nice hotel!"
Most comfortable bed I've stayed on at any hotel. We had a very late checkin due to flight delays so we were very tired and the staff was friendly, very curtious and helpful. Couldn't of stayed at a better place :)Genuine Hotels.com guest review
"Wonderful hotel with 6 star staff"
I couldn't fault the hotel. The room was spacious and clean, with a comfortable bed, heater, tv, coffe and a nice bathroom. On arrival, coffee, tea, hot chocolate and home made biscuits were available which was a nice touch. The restaurant was also good, with tasty food at reasonable prices. What made my stay however, were the staff who all bent over […] backwards to help me. when I needed a shuttle late at night to the airport and the bus driver was on a break, they called and paid for a taxi to get me there on time. I would gladly stay here again and would recommend it to anyone needing a hotel by the airport! Read moreGenuine Expedia guest review
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