"Close to Lackland Airforce Base"
The hotel is old. Needs to be updated. Front desk was not friendly. Did not have the maid so cant rate that. Neighborhood is not real safe. Our room was clean enough so I will not complain on that.Genuine Hotels.com guest review
The Room was more then I Expected, I would Recommend it to Family and FriendsGenuine Hotels.com guest review
"Son graduating from bmt"
It was more a weekly rate place than a nightly rate. One memeber of our party had a guy banging on her door at 01:00 asking for his ex to give him another chance. Our bed was broke in half. The cleaning staff was going through our stuff, i found some personal items laying on the table when we got back that i never used so there was no reason for it […] to be out Read moreGenuine Expedia guest review
"A nice hotel. Near everything &public transport"
Hotel staff was very pleasant. Hotel was comfortable but old. Tub had a little mold around it but pleasant stayGenuine Expedia guest review
"close to Lackland A F B."
repaires could have done better. worn/torn chars.Genuine Hotels.com guest review
"If you're on a budget"
We were on a very tight budget to see our son graduate from Lackland BMT, and we wanted to be close to the base. The price was right, the hotel staff was very accommodating and the room was clean. We were disappointed that the coffee maker did not work (though the microwave and refrig did work). If we had been coffee drinkers we would have asked for […] them to put in another one and they would have done it immediately but decided we would use the microwave instead. The front desk was friendly and efficient, the maid service was adequate. We did not take advantage of their breakfast any of the days we stayed. The heat and AC worked fine though a bit loud, and the linens were also clean. The bed was firm, which I thought was wonderful and since we had to work, we liked the built in desk area. There are flat screen TVs in the room and we liked that. The water was hot, enabling hot showers with great water pressure, so that was super and quite unexpected even from more expensive accommodations. If we had to go back to Lackland again, we would stay there again, but if we were not on a budget, would probably have stayed someplace else. Read moreGenuine Expedia guest review
"Fair hotel cheap but not well maintained"
The hotel was a good bargain but the drain in the tube didn't work well . I felt room should have been cleaned every day it was cleaned two out of my four nights tub show was repainted and it was peeling off overall it was fair but I only showered and sleep their manager was nice wake up call were late on average 15 minutes but it was close to baseGenuine Expedia guest review
"Lackland Graduation Convenience"
Overall, this hotel was chosen for it's proximity to the Air Force Base. Family was visiting my neice for her graduation. We wanted to have maximum time with her/not driving back and forth anywhere. The hotel was below par on the standard I usually experience,( although I usually pay more per night for a room). Because the cleanliness of the room was […] questionable, we did not eat at the continential breakfast. This was to be a non-smoking room - however, the comforter had cigarette burn holes in it. Everything was old and over used. Needed replaced with newer items. Read moreGenuine Hotels.com guest review
Good value for the price. Lackland AFB is two minutes away.Genuine Hotels.com guest review
"Don't stay here unless you have to."
Room was dirty, dust and grime on clock, tv, microwave. Floor had iron burn in rug. Bed was low to the ground, had "white" stains on bed skirt, horrible mattress. Wall had unidentified "brown" substance in one corner. Condom wrapper under bed. If I could have changed hotels I would have. It was close to the base to see my son's Air Force BMT graduation, […] but I am sure comparable hotels are close and same price. Read moreGenuine Expedia guest review
"Red roof inn Lakland tx"
Red Roof Inn San Antonio Lackland First, we got to the hotel late at night (we are visiting Lackland, AFB) to a extremely unfriendly welcoming. The lobby was disguising, it did not exactly make us excited about out 4 night hotel stay. The room was uncomfortable and very old feeling. The towels and blankets were rock hard and the bathroom was GROSS. […] Looked as if the room was never clean properly. On Sunday, we came back to the hotel room to relax and the room was never cleaned but the staff came in to drop off a pillow of course. We had to go get trash bags and more towels when we arrived back to the hotel considering it was never cleaned. The staff said "Oh, they didn't clean your room either" almost as if they knew. Check out process was quick but we will NEVER stay in this hotel again. It is right on the highway and also gave a very unsafe feeling. The reason we chose this hotel was because the picture on the website makes the hotel look very clean and neat. I was not excited when I came along way to visit this particular hotel. Not recommended. The last thing we wanted to do during this stay was to go back to the hotel. Also the deadbolt on our door did not work. I told the front desk. It was not addressed. Read moreGenuine Expedia guest review
"Close to Lacklund AFB"
Room was tiny. Bathroom was miniscule.Genuine Hotels.com guest review
"Close to the base"
Nice hotel. Convenient. Close to everything.Genuine Expedia guest review
"Great location for Lackland AFB"
The Red Roof Inn near Lackland provided very economical lodging and the location was extremely convenient for going to USAF Basic Training Graduation activities. The price was certainly right and they even provided a free breakfast daily. It's not the fanciest place by far, but for the price it was worth it.Genuine Expedia guest review
Place was okay to stay in and close to a lot of good restaurant's.Genuine Hotels.com guest review
"Hotel was close to Lackland AFB"
Was not what I expected, boiler broke and not hot water. TV was dusty, carpet was stained. Heat did not work nor did the AC. Also the key to the door did not work half the time.Genuine Expedia guest review
"I got what I expected"
A four night stay during a USN Graduation at Lackland AFB: Note - The AFB gate on that side off the base is shut at night and on weekends. We had to drive around the base and enter through the west side. The motel: Room was clean. The exterior of the motel was somewhat rundown but the room was overall fine. Room service failed to restock the standard […] supplies (coffee and cups) but the front desk was able to supply what we needed. The neighborhood wasn't a place I would want to walk around late at night in. My wife and I witnessed an altercation between two people at a nearby store where the police were called. Overall for the price it was fine. Read moreGenuine Hotels.com guest review
"At least it was close to the Base"
Access from Military Dr difficult on return to Hotel. Room smelled like it used to be a smoking room. Cleaning staff takes your bath soap from your shower, but doesn't give you a replacement. The dead sewer roach in bottom drawer of dresser was a nice parting gift. Glad I didn't see that til check out time.Genuine Expedia guest review
It did its job. It was close to lackland airforce base for my sons graduation. Rooms are too too small for two people.Genuine Expedia guest review
Great service. Everyone was very nice and helpful. Comfortable bed. Close to AFB. Pool looked nice but didn't have a chance to use it. Only thing missing were tissues and towel racks.Genuine Hotels.com guest review
"Good thing we love animals!!"
In town for AF graduation & not familiar with area, arrived late (11ish) missing motel 3xs before finding it. Not well marked. Staff was courteous. Received key and walked into a 1950's wrinkle in time / parallel universe. Room appearance/function: Air conditioning old, hard to control temp & musty smelling. 2 queen beds - very comfortable. Dated thin […] sheets. Blankets had holes in it. Husband said" This is where the mice where nibbling".... TV volume buzzes when turned up to overpower AC. Rug was clean in the center of room but dirty along wall edges. Bathroom: Sink resides on outside of bathroom area which is good for not tying up toilet & tub but not so good when getting up early, turning overhead light on & illuminating the angry faces of your still tired family. Not sure toilet was ever cleaned before we arrived & with much studying determined that stains in the tube where in fact not recent but ancient maybe 1960s. To shower I placed a towel down in tube to stand on. Every night upon return husband went to front desk to get clean towels that they would not leave in room, we where on naughty list for illegal use of bath towels. Next morning there was a spider in my drinking cup & forgot to mention the spider in the tub when we first arrived... & the caterpillar behind the toilet. Our last night (stayed 4) I awoke to a peculiar rustling sound somewhere in far corner of room, flipped lights on & yes folks a mouse leaped out of my carry on and ran for its life! Read moreGenuine Expedia guest review
"Close to all events and sights"
The room and bathroom were probably as clean as they could be, but they really need to be updated. The colors were dark and just old. The sink and counter were new and clean though. The service was very good and very helpful.Genuine Hotels.com guest review
Arrived at 10pm woke up at 2am to someone pounding on the wall then woke up at 5am to people outside the room going to work they were loud and swearing I went to the desk to get a new room away from those people they gave me a new room that smelled like a cigarette packed our stuff checked out and went to the La Quinta on west military drive it was […] clean quiet good breakfast and only one minute from lackland Air Force base you could hear taps being played every night also the staff went above and beyond to help you so if you are going to af bmt graduation this is the place to stay Read moreGenuine Expedia guest review
"located on 90 next to 410"
Hotel exterior was nice, parking lot and landscape were neat. Beds were extremely comfortable. Maid service had not been completed on our rooms but long term care seemed okay. No towels, no cups, shower curtain smelled. Hot shower with good water pressure was great. Breakfast was a joke--two cereals, toast and frozen bagels, along with jellies.Genuine Expedia guest review
"Old and outdated hotel room"
The room had a stale odor. The hair dryer did not work. The bathroom door would not shut without slamming it. There was no where to hang the toilet paper. Not all of the lights worked. I was very disappointed in the hotel and what it cost me! Will not stay at another Red Roof Inn again.Genuine Expedia guest review
"Close to base"
Overall experience was not bad. The security guard outside the facility made me feel a little at ease until I realized why you would need it. The air conditioning in my room broke but was put in a new room immediately after calling the front desk. Great location if your primary concern is to stay close to the military base.Genuine Expedia guest review
"close to Lackland"
great proximity to the AF base, very, very helpful staff, quiet, rooms were clean. No good grocery stores in surrounding neighborhood. thanks for allowing dogs!!Genuine Hotels.com guest review
"Hotel close to Lackland AFB"
Room smelled, flat screen tv was nice but didn't need the old tv cabinet sitting empty in corner,microwave never was cleaned the five days there, room was cleaned every other day, one day just took the dirty towels and never replaced them then after I talked with front desk to have some brought up it took a second visit to front desk to pick up myself […] three hour later. Furniture is dated. Desk lamp was broke, shower head was partially operational. Other then that if your just looking for an unmade bed at a decent price off the hwy. Well there you go. Read moreGenuine Expedia guest review
"Very nice find"
If you are looking to stay close to Lackland AFB then this is a winner! The only complaint I have is that its a little hard to get to at times because its on a one way road coming off an interstate. Once you learn a back way to get there it's all good!Genuine Hotels.com guest review
"doesnt worth it"
I will make it very short. breakfast area is a corner of a one room size the has only 3 tables, poor breakfast. room AC is too old and makes a noise like a truck passing in the room. after chekinn the AC was off and the room was like an oven. you can get much better value for the money elsewehre.Genuine Expedia guest review
The room was okay, but not great. The bathroom door barely had room to open because of the stool, very tiny room. The coffee maker didn't work. Probably the skimpiest continental breakfast I've ever seen, and I've been in quite a few. I tried to call the front office and no one answered, went down to see why and the desk clerk was on her phone and crying. […] They rarely greeted you because they were often on the computer. It was okay if you weren't expecting a lot, just a place to sleep. Its one of the closest hotels to the Air Force base which is why I chose it. Read moreGenuine Expedia guest review
"Good because it is near the base"
Rude desk clerk and the door to the room kept sticking. Just need a place to spend the night.Genuine Expedia guest review
Floors were dirty in bathroom, coffee pot and microwave didn't work, light in bathroom didn't work.Genuine Hotels.com guest review
Had the room reserved through Expedia w/ no issue. Stayed August 1st thru 4th, the hottest part of summer in my opinion. The air conditioner unit didn't work so the front desk took about 4 hours to find someone to replace the whole unit. Besides that the room is what you pay for, pretty standard hotel. Also the car next to mine was broken into. Probably […] a recurring problem being that close to Lackland AFB and the low lives knowing out of towners will be in town for BMT graduation. Read moreGenuine Expedia guest review
The location was great, lots of restaurants walking distance. Tv channels didn't work which sucked! Sheets smelled. Construction literally right outside of our hotel door.Genuine Hotels.com guest review
Very old, AC worked after maintenance came in and adjusted it.Genuine Hotels.com guest review
"Air Force Base"
just very disappointed with it. no towels in the bathroom no remote control and trash still in garbage cans.Genuine Expedia guest review
"Distance to the base is the only +"
If you are planning to visit San Antonio for a BMT graduation this is the place to stay, just make sure ask for housekeeping services as they don't like to clean your room. The conditions of the rooms are really bad... as I said the only plus is the location to the base... I figuere... if the only thing you care about is to spend time with your love […] one.. this is the place to stay. Read moreGenuine Expedia guest review
"Not worth it! You get what you paid for!"
Very bad experience. Our air conditioner was broken. When I walked into the room it was a sauna! During our weekend stay, with kids, the maids were on strike. So, our rooms were never cleaned, towels never replaced, light fixtures were broken. The t.v. had approximately 5 channels and the remote control didn't work. We went to the front desk and another […] guy complained about his remote, so the lady at the front desk handed him 2 remotes and said "see if those work". I didn't even bother to ask about our remote. I will say that the staff was as nice as they could be given the circumstances, but I will never stay in this hotel again. We had to walk around the hotel searching for "a man with tattoos" (the description given to us by the hotel staff) in order to get towels. Read moreGenuine Expedia guest review
"Disapointed at Red Roof Inns"
Checked in the air conditioner didnt work, picked up the phone to call office and the cord was ripped out of the wall and nothing but bare wires. There were street people walking all over the place, cig butts all over walkways. The appearance of the hotel was pretty bad. The Lady at the office was friendly and did a good job but shes working with horrible […] conditions there. The people in front of me were sent to a room which was already occupied. The pictures looked so nice on the internet and the place was so horrible in real life. I will never stay at Red Roof Inns again. Read moreGenuine Expedia guest review
The bed did not have any sheets on it we called the front desk and even went up there to ask them for it they forgot to look for some an hour later we called again and same answer they forgot. We were ready to go to bed after an 18 hour drive. We never did get sheets.Genuine Hotels.com guest review
"my son's graduation from lackland air force base"
it was horrible , the laundry room did not have any a/c ,only 1 chair to sit on while washing & drying , the window lock was broken , only 1 towel in the room when i had 2 kids & 2 adults , the sink faucet was clogged , kids running around outside in the parking lot screaming & playing , when we asked for another room because the a/c broke at 10pm , […] they sent us to room 172 the shower wasn't working & there was only 1 towel in that room too, i can't believe these hotels are still in business Read moreGenuine Hotels.com guest review
Was not satisfied.Genuine Hotels.com guest review
Bad service, awful breakfast, first thing we saw was a roach in room, stained bathtubs, nasty worn out towels and sheets, I will never stay at a red roof again, very unpleasantGenuine Hotels.com guest review
The stay wass awful, the customer service was even worse....the property manager made us wait for him for over 30 mins and th en acted like he didnt wantto be bothered ! The room itself was small and was not clean....the towels were dirty and so was the restroom ! The bathroom also had a dripping bathtub that kept us up half of the night ! I would not […] stay there again and i would most deffinitely not reccommend this palce to anyone ! Read moreGenuine Hotels.com guest review
"Rooms not as descibed"
Hotel was ok, rooms were not as described and could be cleaner, house keeping k ocks on the door at 9am when checkout isn't until 11am. The best part of the stay was the Denny's next door.Genuine Hotels.com guest review
"did not like at all"
When I pulled up to the hotel I did not like what I saw. but the 1st young lady I spoke with was nice at the front desk gave good directions and all. But we did not have towels, no hot breakfast, the breakfast area was small, bathroom area was small. if I didn't pay in advance I would have only stayed one night instead of two. The second day the guy […] at the desk said he would get me towels when he had a chance (and no one was in the office when I came in). So I asked him nicely to please get them asap and he finally left to do so. The room was small and hard for 4 people to move around in. ALMOST LEFT BECAUSE I WAS NOT HAPPY. Read moreGenuine Hotels.com guest review
"Nice close to SeaWorld and Riverwalk"
Nice and friendly people, breakfast was good, the iron in the room didn't work I called and they send one out right awayGenuine Expedia guest review
"good hotel, but they do not have enough tools!"
it s a comfortable hotel, but they need to improve the front desk team, they do not had enough tools only fot two persons!Genuine Expedia guest review
This was a horrible hotel, the rooms were small dark and dirty, the advertisement showed a nice pool, well that was false. Pool was closed everyday and never was repaired. The counter personnel were not friendly or helpful at all. Also they have people living there long term like if it was there home. Will never ever stay at a Red Roof Inn again.Genuine Hotels.com guest review
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