"Almost Didn't Have a Room"
Our room was prepaid through Expedia for 2 nights. I didn't do the pay when you check out option as I didnt want to have to worry about it, or it wasn't a choice...I don't remember. But in any case, I got back from all my excursions for the day on my 2nd night and my key wouldn't work. After trying several times I finally went to the front desk and […] they told me that I didn't have a room...that they only had me there for 1 night. Ummm, HELLO...I have a confirmation email showing my 2 nights and my payment in full. So luckily they hadn't booked my room to anyone and they were still able to get me in my room but it gives you kind of a startle when they tell you that. I mean, did they mess with my belongings thinking I wasn't coming back? I don't know..nothing seems to be missing and it was still in the room. The room was clean enough but the air conditioner had to be on full blast to even remotely take the edge off the heat in the room. Even then it didn't ever really blow cold air, which made for a little bit sticky sleeping conditions. Check out was 11 and housekeeping was knocking on the door well before 11. I just didn't feel very welcome there and felt as they were trying to get rid of me, or at the very least rush me out. Read moreGenuine Expedia guest review
Good price but room was dirty and smelled. Towels were stained but had a yellow sticky note saying towels are clean. Bed had some hair on it. 1 plus, shower was great. Would not recommend this particular Red Roof Inn..probably deterring me from going to another one!Genuine Hotels.com guest review
Staff was rude and unapologetic for failures.Genuine Hotels.com guest review
"Nice drive from the concert venue."
Nice clean and friendly close to food. Would stay there again good place for the price. Room was clean and bed was comfortableGenuine Expedia guest review
It did not appear to be very clean. I understand its old, but it still can be clean.Genuine Expedia guest review
I really enjoyed the stay, great location, and wonderful customer service!Genuine Hotels.com guest review
"Close to the places that we wanted to see"
Overall stay was good, lot of parking lots. The room we got did not had a microwave oven or a refridgerator (I was expecting it). If you are expecting it, please confirm before you book. But there is a ice vending machine which helped as an alternative. Environment was good, easily identifiable - there are a couple of stores nearby where you can find […] some snacks or food to have during the stay. No breakfast available. Coffee available in lobby. The areas near the lobby, stairs, lifts and everywhere - the places smelled with cigarette smoke. I used my deo spray to remove the cigarette odour in the room on the first day. First day night was bit uncomfortable due to the odour, but second and third day was quite comfortable than the first. My room key did not work on the second night and third night. I had to walk all the way to the lobby to get the key activated. Check-in and check out process was simple. Read moreGenuine Hotels.com guest review
"check in was super fast"
The value for what your pay is SUPER... nice and clean, updated room, GREAT A/C and hot waterGenuine Expedia guest review
"Inexpensive, Clean, and Nicely Furnished"
This hotel had everything I needed for a very comfortable stay in St. Louis. The only thing I would have liked is a refrigerator, but I could have paid extra for that if I really wanted it. The room was very clean and newly renovated. Nice TV and the bed was very comfortable. Will defnitely stay here again!Genuine Expedia guest review
"Too far from city"
It was horrible. The staff was not nice and the hotel was not clean.Genuine Expedia guest review
I have stayed at Red Roofs before and found them quite adequate. Unfortunately this one was not up to previous standards. The toilet had not been cleaned and the floor in the shower/bathroom was dirty. The sink stopper was broken/missing. Overall I was disappointed.:(Genuine Hotels.com guest review
Wonderful staff.Genuine Hotels.com guest review
Check in was a breeze very helpful and friendly.Genuine Hotels.com guest review
"Good For An Overnite Stop"
This is a very nice Hotel. The room was very clean. Beds were comfy. Our check in and out was speedy. It is an easy access from the highway. You do here highway noises. I would stay here again and would recommend it to anyone.Genuine Hotels.com guest review
You get what you pay for. Had 2 non smoking rooms. The first one smelled like a smoking room. They were not filthy but we're not spotless either. The light did not work in the 2nd rooms bathroom.Genuine Hotels.com guest review
"It way cool"
Nothing bad to say about my stay. Although the lady working the front desk Sunday morning June 15, 2014 could have been a little more friendly.Genuine Hotels.com guest review
"middle of the road."
Wasn't expensive, was impressed with the cleanliness and ease of access to malls and the zooGenuine Hotels.com guest review
I always sleep very well when staying at this hotel. I prefer the front building as it seems to be newer than the back one. I was in the back building this time and it just seems a little older, but was very comfortable nonetheless. Very quiet location.Genuine Hotels.com guest review
hotel locationGenuine Hotels.com guest review
"Run down and strange crowd, though good location"
Older, run-down hotel with very limited, basic services. Prices were competitive and certainly reasonable, but you get what you pay for. The best part was probably the location, with quick and straightforward access to the inner parts of Saint Louis. I'll be remembering the parts of my stay outside the hotel more than in it. Get out and find some fun […] in Saint Louis - don't bother loitering at this hotel. Read moreGenuine Hotels.com guest review
The bathroom should have lock inside. This is the only in-convenience I felt.Genuine Hotels.com guest review
It was a VERY quit and clean hotel. Great spot for the Family, and we loved going to westport.Genuine Hotels.com guest review
comfortable, very cleanGenuine Hotels.com guest review
"Nice hotel,convenient location for us"
Convenient & quiet. Front desk clerk very nice & accommodating! 24/7 coffee in lobby....but no continental breakfast. Parked right outside our door. Fridge/micro in room. No hair dryer in room but got one at front desk for our stay.Genuine Expedia guest review
room ; smell,not vaccummed,very dirty.Genuine Hotels.com guest review
"Easy to locate. Convenient to area hospitals."
Staff polite and helpful. Room was small but adequate for a short stay.Genuine Expedia guest review
"Hotel was ok for the price"
Hotel was ok for a one night stay. I don't have anymore to write. There was nothing that stood out about the hotel that I desire to write about.Genuine Expedia guest review
"Close to the places I planned to visit."
Overall the visit was great. The hotel staff were very helpful.Genuine Expedia guest review
"Comfort good, but customer service RUDE"
Red Rood Inn is priced great and the rooms are decent. Customer Service from Leadership is poor. When trying to get assistance from the room over the phone, just flat out unhelpful which really lowered the value. Not sure if will be coming back to this hotel only because of the customer service over the phone. But might try it again just because the […] price is right and the room was comfortable. Read moreGenuine Hotels.com guest review
Hotel needs renovation. Rooms are in bad shape. Rugs, linens, bathroom in very poor conditions. I would not recommend It to anybody.Genuine Hotels.com guest review
We have to tolerant the noise of toilet all night. It flushed every 3 minutes. I called and nobody come to my room to fix it.Genuine Hotels.com guest review
"The best for the price in the area."
Room was clean. My fridge didn't work and there where cig burns in the comforter but didn't smell like cigs.Genuine Hotels.com guest review
"Nice but some lacking"
The room was very clean. Some of the furniture was showing wear and tear. The exterior could use some of the same attention to cleaniness, Exterior corridors could use a power wash. Some of the amenities you come to expect in a hotel room were not there. A hair dryer A coffee pot. The staff was friendly and caring. Tip when googling directions for […] a breakfast restaurant most people got to the hotel via highways - take the block off that prohibits highways in the directions. Also find a way to list two people on a reservation Read moreGenuine Expedia guest review
"Decent for a one-nighter"
We were in St. Louis for one night and needed a place to lay our heads. We got there pretty late (about 10pm) and the staff was cordial. The hotel is nothing to write home about. It's right off a highway but I didn't feel like it was that noisy when we shut the door. The room had that old hotel smell but it wasn't from cigarrettes so that was not as […] bad. We were out first thing the next morning. I wouldn't stay there if you plan on hanging out at the hotel for any considerable amount of time. It met our needs for a single night's stay. I'd probably give it 2.5 stars but that option doesn't exist on here. Read moreGenuine Expedia guest review
"Rough and filthy"
Good employee service, good location.... Disgustingly filthyGenuine Hotels.com guest review
"Not worth it..."
Asked for non-smoking room...room clearly smoked in by smell, burn marks, and lighter. They just move the no smoking signs to rooms that are requested to be non-smoking. The beds were way too soft for me...just me though could be fine for others. Very tiny bathrooms but serve their purpose. Deadbolt did not work on door nor did I have do not disturb […] sign...twice housekeeping tried to barge in after knocking and after we said no thank you. AC was so so at best. You will miss the lobby unless you notice that arrow point the wrong way...is right in front of the lobby. Never again. Read moreGenuine Hotels.com guest review
Use only in emergencies. There are plenty of other places to try in the area, only stay here if all other places are booked.Genuine Expedia guest review
"You get what you pay for"
I guess you get what you pay for the room was dirty there were burnt holes in the bedding in a non- smoking room and the table was sticky I will say it was close to the highway and easy to get to our desired destinationGenuine Hotels.com guest review
room itself clean. Got lost on the way, gentleman on the phone was superb and helpful, put a lot of effort in helping me find this off beat location. Check in fast, no fridge, Creepy area feeling...Nite clerk seemed like we were a nuisance..Pillows were like a cracker. Sheets & bedding itchy. Wifi rocked!! Helpful in the morning with directions to Arch. […] Good location to see downtown St. Louis. Just seemed a little beat up. Room are inconveniently arranged. Need FRIDGE!! Read moreGenuine Expedia guest review
The hotel stay was ok. The room was clean and the staff was friendly. Only thing I didn't like was no fridge, microwave, or iron in room, there is no hallway when you open your door, it's outside and the lobby was far from my room. Other than that, it was ok.Genuine Hotels.com guest review
"Maryland Heights cRelaxation"
Nice hotel, very friendly staff. Excellent location of this hotel, right up the street from Westport Plaza, QT right around the block, and H00ters next door. I had a very relaxing weekend here. 10/10 would stay again.Genuine Hotels.com guest review
"room was fine; unprofessional staff"
The front desk clerk was VERY unprofessional almost to the point of being rude. She clearly did not enjoy her job. No smiles, no welcome, and acted as if I were an interuption. When I finally got to my room, the key didn't work, so I had to walk all the way back to the main building. No apology, just a new key. She refused to give me 2 keys since I […] was the only one in the room. Maybe if she had, one of them would have worked... Read moreGenuine Hotels.com guest review
Very good.Genuine Hotels.com guest review
"just a room"
The room was laid out a little weird, but it worked.. There was a desk with an office chair, but there was no regular chair to sit in. the room was small, the bathroom was large but there wasn't a vanity, just a sink and a little shelf on the wall. We didn't spend much time in the room, so it worked, but it was just a room with a bed, nothing special. […] If that's what you are looking for, then this was a good deal for the price. That's all that I wanted, and it worked perfectly. Read moreGenuine Hotels.com guest review
"Hotel and staff need work"
Bath tub had dirty stain - wanted to do a tub soak but decided to shower in stead. Lights not on at early evening all around the rooms - was scary. Central ice machine not working. Staff seemed oblivous to all above and/or did not care.Genuine Expedia guest review
"Pet Friendly !!!! :0)"
Red Roof Inn is the only hotel I use when I travel with my pets.I have never had a problem with any Red Roof Inn & this is no exceptionGenuine Hotels.com guest review
I was pleasantly surprised when I walked in my room it was very clean and the bed compared to most hotels or not horrible I'm picky though I like a soft bed that's my biggest beef the rest of it was greatGenuine Expedia guest review
"Nice stay given the price."
Affordable clean hotel. Nothing to complainGenuine Hotels.com guest review
"Red Roof Inn St. Louis"
Nice room. Everything seemed to be in good working order. The shower head in the bathroom had a lot of water pressure. Would stay here again!Genuine Hotels.com guest review
"Red Roof Inn St. Louis"
Nice room. Everything seemed to be in good working order. Our shower head in the room had nice water pressure. Would stay here again!Genuine Hotels.com guest review
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