"Pay a little more and go somewhere else...."
The only thing that was good was the room was clean. We requested no service one day, got back to the room and they were cleaning it. The cleaner said they told him someone didn't need service, but they didn't know who. I also told them we needed an extra cot/bed at check-in. They never delivered it. The chair we had in the corner looked like someone […] relieved themselves on it. Service was horrible!!! Read moreGenuine Hotels.com guest review
"Good hotel for those on a budget"
The hotel was nice. On first impression the room was updated and nice. But the shower water never became hot (was lukewarm at best) and room air conditioner was scarily loud. So loud that we'd rather be hot then have the air on.Genuine Hotels.com guest review
"Columbia Golf trip"
It was a nice hotel for the right priceGenuine Hotels.com guest review
was horrible....after a very long drive our room was very smoky all night...and this was a non smoking room! air conditioner did not get cold it was set on high cold and fan all the way up. Terrible! I would not recommend this place to anyone that is a non smoker!!! you wont be able to breath. Front desk person was rude when we wanted to change rooms....spent […] an hour trying to figure out how to do it. terrible service. Read moreGenuine Hotels.com guest review
The Red Roof was clean and the service was friendly and very helpful. I had forgotten something at home that I needed and the staff scrambled around and found me that item and gave me it to me. I will use the Red Roof again in the near future.Genuine Hotels.com guest review
"Easy to find"
Parking was great for parking a trailer. Was right by main highway. Kept rooms clean.Genuine Expedia guest review
my room was dirty...bathroom door would not stay closed due to it being broke...there was not an iron or hair dryer....the breakfast was crap! there name tags were a piece of scotch tape with there names wrote in black marker...wifi was crap...very slow and barley worked cable tv cut in an out couldn't even watch a full show an know what was going on....spend […] a little more and go elsewhere... Read moreGenuine Expedia guest review
"Probably the worst room they had. Nothing worked,"
We left, it was unacceptable. Never again. They need better staff. We were so unha-ppy. Do not go there! they gave us a handicapped room, we did not need one.Genuine Expedia guest review
"Why would a non-smoking room reek of tobacco?"
After driving 12 hours, I was glad to get to the Red Roof, and the woman at the front desk was very nice. From there, sadly, it went downhill. Opening my room door I was greeted with a very heavy tobacco smell, despite the no smoking emblem on door, the room was very run down, and having passed several restaurants a few miles earlier I was disappointed […] to have virtually none near the motel. I am a frugal traveler, but on my drive back home I will gladly spend an extra $10-20 to go elsewhere. Read moreGenuine Hotels.com guest review
"cheap, clean rooms"
Right off the freeway, room was cheap and everything was super clean. Breakfast was pretty lacking, but I wasn't expecting much. Hotel was in a sketchy part of town, but once I locked my door it was all quiet and no issues,Genuine Hotels.com guest review
It was really great for the price we paid. We did ask for non smoking and the room did smell like smoke. But the room was very clean and updated.Genuine Hotels.com guest review
stayed for an over night for the triathlon , nothing special about the hotel, the breakfast was not. if your breakfast is just coffee then it was ok. if you just need a bed it will workGenuine Hotels.com guest review
"Okay in a Pinch"
We stayed here because it was the best place in town still available that night. Safe and fairly clean, but definitely not at all attractive. WiFi didn't work. Shower curtain had mildew stains and didn't stay in place when showering. We registered for 4 guests yet had only 2 bath towels. Soap supplied, but no other toilettries. Loud guests outside late […] at night, and our window faced a brightly lit business--I believe a car dealership, which made the room rather bright at night, even with the curtain closed. Read moreGenuine Expedia guest review
The first night people were walking back forth from rooms and laughing till after one and was very hard to get any sleep.Genuine Hotels.com guest review
Town was booked solid, had to stay here. Our group had several rooms, all had same issues. No hot water, stained & worn sheets & towels, rooms smelled, outside property unkept & dirty.....avoid this hotel at all costs!!!!Genuine Hotels.com guest review
"NEVER GO HERE"
I was very disappointing with Customer service that I had. Called to report a problem about room and front desk person hung up the phone on me. Room 224 was posted as nonsmoking but was actually in fact a lie. It was a smoking room before and I couldn't sleep well because of terrible smell.Genuine Hotels.com guest review
Gross. Smelly rooms. Threadworn sheets. Stained towels. Private hairs on tub. Office never answers phone at night. Outside filthy. Town was booked solid so had to stay here for business trip-terrible stay! Mattresses uncomfortable. Bad neighborhood around hotel. Avoid this place at all costs!!Genuine Hotels.com guest review
This was ok place to stay. Breakfast is not much but had coffee and small rollsGenuine Hotels.com guest review
"Bugged! stay away."
I checked the mattress when I got there and did see a couple spots but nothing awful what do you expect for the price right. Then as I relaxed I found a very small dead ant. I didn't sleep well, the bed was very hard. Breakfast was OK coffee and some toast. The next day I saw it! A moving and very alive bedbug. I packed quickly and put everything in […] the car. The desk clerk was very nice and called the manager. She didn't think the photo I took was a bedbug saying they are red. I found out they are only red after feeding. My reservation was for three days but I left after one. Read moreGenuine Expedia guest review
"Great hotel for the price!"
The staff was very hospitable. They tried very hard to make our stay comfortable.Genuine Expedia guest review
Very good. Clean, quiet, comfortable and convenient. Friendly staff. Did not eat the breakfast but it was a late night. I will stay here next trip to Columbia.Genuine Hotels.com guest review
Positive - easy to find right off the highway. Negative - staff was unhelpful and locked me out of my room trying to get me to pay for additional nights even though I prepaid through Expedia. Staff were inexperienced and rude. I checked out early just to get out of there.Genuine Expedia guest review
"good location for me/ low price"
Location was good for everything I had to do. I just needed a place to sleep at night, didn't need anything fancy... and that's what you get. No hotel amenities. Bring your hair dryer and shampoo, there are non here. No iron or ironing board. The office did lend me a hairdryer. Thank goodness.Genuine Hotels.com guest review
"Nice hotel, close to many areas that I visited."
Everything appeared to be well ready for our use. Also, it was clean and met our expectationsGenuine Expedia guest review
"Hotel is ok"
The room was not clean, the floor was dirty. They need new bathrooms.Genuine Expedia guest review
"Breakfast needs major improvement"
I do not think what was offered as breakfast should be called breakfast. There was no milk, cold tea, or juice. No cereal, no doughnuts, no hot food or boiled eggs or yogurt. Everywhere else we have been, they have had more than this.Genuine Hotels.com guest review
"Don't stay here"
Bad neighborhood, worthless breakfast, dirty rug. Need I say more?Genuine Hotels.com guest review
"Indoor plumbing and a roof over your head"
It was cheap, and I expected to get what I paid for...and I did. The staff was very nice, and easy to deal with, and ENGLISH speaking. Parking was close to the rooms, and plenty of it. Flatscreen TV's were advertised, and were in some rooms, but not mine. Not a huge deal personally, just FYI. A bit of mold in the shower, but otherwise a clean room. Ran […] out of hot water in the morning while taking a short shower. Coffee was offered in the hotel lobby, and at 6:30 was luke warm. Read moreGenuine Expedia guest review
The bed was very uncomfortable. It took several tries to get the heat up to a tolerable level. We would have rather had a regular room than a handi-capable room.Genuine Hotels.com guest review
Very nice during our stay freezen rain came down, when coming out to leave staff had sidewalks cleared off for our safety and theirs thank you all!!!Genuine Hotels.com guest review
"Great For A Budget"
My friends and I went to the True/False Film Festival and stayed here because it's just a short trip down to Broadway and the room rates are much better on the north side of town. This is my second stay at this hotel and I was much more pleased with the Red Roof Inn than I was their competitor across the street. I like that they have a large-sized fridge […] in the room. I don't like that all of their linens seem to be stained. It's a little unnerving. Overall, this is a good value if you're trying to find an inexpensive stay for a weekend-long event. Read moreGenuine Hotels.com guest review
"Don't Stay Here"
The motel was unclean and mis-managed. I had to wait about 15 minutes before someone came to the front desk to check me in. While she was a pleasant woman and tried her best, the management left her- a trainee- to do it all. Clearly she was overwhelmed. The outside of the hotel was dirty. My room had been remodeled but was not comfortable - wi-fi didn't […] work, cable came in and out, and the heater was noisy. I checked out the next morning. Don't waste your time. Read moreGenuine Hotels.com guest review
"It was if we were back in the 70's, 80's"
The experience was awful! It was as if we were back in the 70's or 80's! Small, dirty, outdated, curtains and covers had holes in them, like cigarettes burns. Terrible service, house keeping was like it didn't exist. I was embarrassed that my family had to stay there in such terrible conditions.Genuine Expedia guest review
"Convenient place to stay. Nice. Clean. Good Price."
Convenient place to stay. Nice. Clean. Pet Friendly. We would stay again.Genuine Hotels.com guest review
the room was very warm on a very cold weekend, but the phone was not connected The coffee tasted good from the lobby.Genuine Hotels.com guest review
"Great location that's close to VA / Unv Hospital!"
Great room and customer service!Genuine Hotels.com guest review
"Red Roof Inn Is very reasonable on price"
over all my stay was fine the bed was to firm for my back and it was hot as an oven when I arrived, seemed to stay to warm all niteGenuine Expedia guest review
Great location for the purpose of VA appointment in Columbia.Genuine Hotels.com guest review
"Close to campus"
Only issues I had was that the tv would go in and put while trying to watch tv. But good price for the hotel itself and where it was located.Genuine Expedia guest review
Except for a few bugs I saw in our bathroom, Red Roof Inn was fine for the money. Good location, decent continental breakfast.Genuine Hotels.com guest review
"Old run down hotel."
We had a horrible stay! AC didn't work right, so the room was extremely too warm to sleep comfortable. There was no hair dryer, only 2 towels for 4 people and room service never showed to drop off more. Bathroom door knob was broken and the room smelled of smoke even though it was non smoking room. I do not recommend to anyone.Genuine Expedia guest review
"Very easy to find! Right off of I-70."
The hotel was clean and neat and not blah. This sounds silly unless it matters to you and it does me! We Had to stay in a hotel and this was not a time that we had a lot of extra cash to spend in our favorite places! We found this as an option with a super-reasonable rate and after viewing pics, decided to give it a shot. We arrived and checked in and […] had no sooner gotten our stuff into our room than the phone rang. It was the front desk asking if our room met our satisfaction. Can't remember the last time That happened. Then I walked around to get a couple of plastic spoons for coffee in the morning and asked if they had an extra blanket; of course, the gal said yes. But she insisted on bringing it around to me rather than let me wait. It was really all very surprising and pleasant. It served it's purpose, was cozy and didn't break the bank. I'll stay there again and save my pennies for vacation I am planning next year! Read moreGenuine Expedia guest review
"Nice affordable lodging"
We just needed a place to stay overnight before I had to take my sister for tests at the hospital. It was clean, the beds were comfortable and the staff was very pleasant and helpful.Genuine Hotels.com guest review
It was ok. It was cheap. It was located where I needed to be. It was not clean. Mold in the shower area. Sad to say but it is what I have come to expect from RRI. It is the last time I will book there. Price isn't everything.Genuine Hotels.com guest review
"Great for a night or two"
The room was very clean, beds a little hard. I would stay again but probably just for one night.Genuine Expedia guest review
"Will not return"
Non smoking room with cigarette burns in sheets , smelled of smoke. Hair in bed and coffee cup.Genuine Expedia guest review
Recommend the customer service rep to provide a hang tag such as "do not disturb" or "pet inside room" to alert the maid or others that may enter the room with their access key. Also, need to update the computer once customer arrives and needs to move to another room due to certain maintenance requirements. Not a bad hotel to stay for the money and […] it is a great location near VA medical. Just a few recommendations that may help the business. Thanks. Read moreGenuine Hotels.com guest review
"Quiet and soft bed"
It was a fast check in , shower out dated and the bed was super comfortableGenuine Expedia guest review
We booked a non smoking room, and it smelled very strongly of smoke. It was unpleasant to be in. The beds were very hard, and the desk help was not friendly.Genuine Expedia guest review
"great overnight stay!"
Just stopped to stay overnight. Reservation was made online, check-in was quick & easy. Room was clean and very comfortable!Genuine Hotels.com guest review
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