Travelodge Burnsville - Burnsville

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Genuine Hotels.com guest review

I was afraid to lay on the bed, I was afraid it was going to fall apart like the rest of the place.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The rooms had peeling and non-matching wallpaper, a broken lock on the door, and claw marks on the windows. Definitely the dirtiest and most ghetto place I have ever stayed. We will not be staying there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I reserved the next to the cheapest hotel room on hotels.com and thought how bad could it be. Well, the Travelodge was about as bad as it could get. I'm not the pickiest person and will stay almost anywhere since I'm only there to sleep and shower. This room (#204) and hotel was bad and I won't stay there again. The shower curtain bar was not screwed […] into the wall and would fall while taking a shower. The shower drain was clogged and would accumulate about 3-4 inches of water. The toilet was leaking onto the floor. The carpet had large black stains on it. The sink strainer was removed dirty and laying on the counter. The remote control would had to be reprogrammed every night to get it to work with the TV. The TV coax cable was barely hanging onto the connection in the wall and would give bad TV quality. The trash can at the top of the stairs was full when I checked in and was still full when I left 3 days later. Overall, the maintenance of this hotel is horrible which gave a bad experience. The management is obviously not involved or concerned about customer service. The only highlight was the front desk clerk. She was a young black lady who had a pleasant demeanor and smile and always helped when needed. Read more

Genuine Hotels.com guest review

No hot water. No wireless Internet. Door locks broke. Looks like door had been kicked in. Will not go back

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We checked in and we had dogs but apparently the clerk didnt know and we didnt know we needed to say anything. A simple mistake on our part. But when the owner found out he solution was to lock us out of room while our dogs were in the room and then to berate us like we were children in a foreign accent, he was Indian. I had no problem with paying for […] the dogs and/or moving rooms but his whole demeanor was condiscending. Read more

Genuine Hotels.com guest review

Good room but had to travel aways for our event. Stayed because was in our price range.

Genuine Hotels.com guest review

listed as a nonsmoking room, but we could smell old smoke. Clerk said a microwave was in the room, but there was not, so I had to make sure they did not charge my cc for 'taking the microwave." Tub drain Very Slow. Bed linens definitely need to be tossed out and new pillowcases/sheets used.

Genuine Hotels.com guest review

I've noticed that a couple of the others rooms I walked by had been kicked in or beaten at

Genuine Hotels.com guest review

this is by far the best buy in the city....this is a beautiful safe quiet suburb with the free breakfast you cannot beat it..... thank you

Genuine Hotels.com guest review

After checking in, I took a bath. When I got out, the bathroom floor was covered with water. I called the manager and he said he'd come up and look and give me another room..After an hour and a half of waiting, I finally went down and the desk clerk said the manager had gone home and apparently forgot about me. It was 95-degrees outside and there was […] ONE ice-machine in the entire hotel and it didn't work. That night, somebody opened my door and would have walked right in if I didn't have the chain on. How he got in with his key is a mystery. I would avoid this hotel. Read more

Genuine Hotels.com guest review

the stay would have been better if the ice machine was working. everything else was fine.

Genuine Hotels.com guest review

Horrible' management was terrible during our stay.

Genuine Expedia guest review

No hot water when we checked in we were on the road for a day and all we wanted to do was take a hot shower. When I called the front desk the lady was super rude about it said she would take care of it but didn't. The bathtub was so dirty looking and the drain was clogged it was gross! No towels when we got there but housekeeper was quick to get some […] for us so that was good. Other then that it was an ok place to stay since we were never n the room. Read more

Genuine Expedia guest review

no towels or washcloths in either room on arrival. Promised to be delivered (in laundry). When returned at 8:30 or 9 p.m. still no linens. Had to go to office to get-only given 2 sets per room in spite of 4 persons staying in each. Refridgerator and microwave could not be used without unplugging t.v. No other outlet. Very small rooms, cigarette burns […] in bedspreads...not very pleased with things. Did not have a crib-we weren't informed until our arrival.Small counter for "cont brkfst"-very unrealistic, little food. Read more

Genuine Hotels.com guest review

The girl at the front desk had some friends in the office and they were being rude and creating an very unprofessional environment. The customer before me returned to the office complaining of a dirty room. My room was terrible as well. The sheets were dirty, the pillows were dirty, the room was obviously not taken care of. I couldn't stay there on […] this trip and will not stay there on future trips. Read more

Genuine Hotels.com guest review

The only really good thing this place had was that the front desk clerk was polite. We got stuck in a room with the inner pane of a two-pane window broken, the TV didn't work right, the coffee pot didn't work right (It even had the previous tenants coffee grounds in it still), a stinky musty smell on everything, dog hair all over the bed and cigarette […] ash on the phone (was a non-smoking room). It was a half-hour from pretty much anything of value. We got chased out of the breakfast room right at 9 AM so the cleaning crew could clean. The cereal was stale, anyways. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The first room we were assigned to had a malfunctioning TV. Not a huge deal, since we weren't there to watch TV, but hey. So we asked to switch rooms... the second room we were given had a functioning TV, but it didn't have an alarm clock. I found out why when I went to plug in my laptop, and the outlet started sparking.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great basic hotel.....stay the night on business, clean bed, clean shower, television.......fine for me!

Genuine Hotels.com guest review

there was no hot water and the tub drained very slowly. Desk clerk indicated the boiler had tripped.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is not only dreadful in every way, but I believe it is a hangout for drug dealers. There were "bad" looking people hanging around in the parking lot; cigarette burns in the bedspread, blankets and chairs (even though we were in a non-smoking room). A fire alarm woke us up at 6:00 am on Sundaymorning, but it was pulled w/o a real fire. The […] door for the room next to us was obviously smashed in by the police but never repaired. I would rather sleep in my car than at this hotel. Everyone should stay away. There is no way this is a 2 star hotel. I have stayed in inexpensive hotels before. This is awful!!! Read more

Genuine Expedia guest review

The girl at the front desk stated that she did not like the people in this country, and the manager was not honest. Would not recomend staying here.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

One day stay is more than enough. If my trip was longer I would have requested a different room or looked for another hotel. Where should I start. Burn holes in the blanket. Odd stains on the sheets. Broken remote control, broken tv. The bathroom was halfway decent and the ac worked well. There was plenty of shelf space. Some of the lamps had bulbs […] that didn't work..or maybe the lamps aren't working. "Breakfast" was subpar. Many other inexpensive hotels in that area. Try a different one. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Staff was rude and unhelpful. Threw a fit about me having a friend over at 1pm. Internet signal was impossible to keep and housekeeping barely touched the room

Genuine Expedia guest review

The shower curtain was too short, so the water went on the outside of the tub. Being they had an opening in the wall at the ends of the tub the water mostly drained instead of puddling.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The was the worst overall hotel that I had ever stayed at in my entire life! Crowded, dirty and small room; a couple of pills laying on the carpet; greasy food and fingerprint smears on table; dirty, stained and worn out linen,TV remote didn't work; no hot water in shower until running it for 15 minutes; free breakfast was a joke; breakfast area was […] filthy dirty; breakfast area restroom was out of order; staff clearly could care less about anything,and so on. Luckily my stay was only for one night because I moved to Super 8 for the next night! And, yes, by comparison, Super 8 was, in fact, ... "Super". Read more

Genuine Expedia guest review

I'll never ever stay at that hotel...no hot water, stinks, its not clean:-(

Genuine Hotels.com guest review

hotel had no hot water. guess it was alright because they had no extra clean towels. no ice, remote did not work.

Genuine Hotels.com guest review

The linen was dirty and wrinkled. All they did was cover the sheets with a nice bed cover. The coffee maker didn't work and the receptionist didn't seem shocked to hear that when I told her at checkout. The wallpaper is peeling off badly in the bathroom.

Genuine Hotels.com guest review

Staff was very nice and the "niceness" of this dump ended there. The bed was uncomfortable, the lock on the door didn't work, paint is peeling, mold in the bathroom, no hot water when I showered, I just felt gross during my whole stay. I got a cheap rate and learned a valuable lesson. The shower curtain was too short so the floor got flooded. Internet […] worked for 5 minutes at a time if I was lucky or didn't work at all. While watching TV, movies were constantly interrupted by messages from their satellite provider to pay their bill, or risk losing service. Unless you are desperate, go somewhere else!!! Read more

Genuine Hotels.com guest review

This hotel is horrible for families to stay. Ambience is very bad. All the furniture in the room were old and in pretty bad condition. Lights were not working in the room. Kitchen is terrible. Toaster was not working.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I'm tired of all large impersonal chain hotels. this one has a human touch on it and definitely character

Genuine Hotels.com guest review

My room stunk like smoke. The table was broken and so was the drawer under the tv. Very disappointed stay.

Genuine Hotels.com guest review

the room could have been cleaner-needed vacuming. the hair dryer did not work. the pillows were very flat and old. overall i will not stay there again. the all american inn is next door and will stay there instead.

Genuine Hotels.com guest review

Room was filthy! My son walked around barefoot for about an hour and bottoms of his feet were black. There was a large sticky stain in corner of room. There were intoxicated people of questionable character wandering around parking lot. Did not feel safe, will NEVER return. Spend the extra couple of dollars for a decent place.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This place was cheap and right off the interstate, which is why I picked it. Looking back, I wish I would have paid a little more to stay somewhere better. The service was poor, and the receptionist was rude. Our room appeared clean, but there were cigarette burn marks in the sheets, the pillows were stained, and the toilet wouldn't flush properly. […] The carpet had a hole it it and was sticky, and the appliances were all unplugged, and were all old pieces of junk that barely worked. The ice machine was broken and the whole place seemed dirty. Wouldn't recommend staying here. Read more

Genuine Hotels.com guest review

it was the worst experience of my life, no towels, humid, and they gave us the wrong room. People did not speak clear english, and the shower was nasty, not to mention the pubic hair on the toliet seat!

Genuine Expedia guest review

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Genuine Hotels.com guest review