NO COMPLAINTSGenuine Hotels.com guest review
"really good for the price"
I was impressed by how clean it was. Really clean. Their lobby looks ok, but the rooms are nice. The only problem i had was there was no iron in the room. but overall really amazing for the price.Genuine Hotels.com guest review
"Wouldn't stay again"
Everybody was very nice, but the room itself was incredibly off-putting. There was hair all over the bathroom floor, tub, and even stuck in the actual hinges of the door. The toilet did not flush down, so all toilet paper had to actually be thrown in the garbage can. I would not come back.Genuine Expedia guest review
"convenient to our family."
It was good. My bad for the mix up of the other place we transferred from. Have done Red Roof before and will do again.Genuine Hotels.com guest review
Carpet was old, fraying, dirty, smelled bad, like a mixture of cigarettes and animals (and I love and live with animals). There was litter (napkin and paper from a straw) in the bathroom, tile was broken, and just an unpleasant atmosphere and we paid $80 to sleep there. Would NOT stay here again even if it means driving farther. I have to say though […] that the staff at the front desk was very polite and friendly. Read moreGenuine Expedia guest review
Can't complain, it's always nice there.Genuine Hotels.com guest review
"Close to everything yet quiet also"
This was the first time that we stayed here so I wasn't sure about it. As it turned out, the staff was phenomenal. The room was big enough to be comfortable and they were pet friendly with a grassy area behind the building to walk your dog. The room was clean and well kept. They also had room service available but we didn't use it. We had a great experience […] with this hotel and we would stay again. Read moreGenuine Expedia guest review
"Perfect for a short overnight"
We needed a place to stay due to an early funeral. This hotel was just fine. Not luxurious but it had the basics and for 2/3rds the price of most hotels. As others have mentioned, there were only 2 sets of towels, despite a reservation for three people. I'm sure I could have gotten more towels but we arrived during a blinding rainstorm and I didn't […] want to go out in it again and knew they wouldn't have staff to bring it to me at 10pm. The TV had plenty of channels, the beds were comfortable, the shower had great water pressure. Most importantly, the room was clean. I highly recommend this hotel if you are just looking for a place to sleep for a night or two. Read moreGenuine Expedia guest review
"Good Stay and Good Room"
My husband and I stayed in the Superior king for 4 nights and it was really niceGenuine Expedia guest review
When in town for a funeral, all that one would want is a quiet and clean place, for a good price, to be able to rest well. Red Roof provided all that for me.Genuine Hotels.com guest review
"perfect for fishermen with boats"
Perfect hotel to stay at while fishing St. Clair. Places for boats and a couple of minutes from boat ramps.Genuine Expedia guest review
"super price great location"
I've booked reservation on a short notice, it was great price and very nice location. Very clean and excellent customer serviceGenuine Hotels.com guest review
"Close to Family Living in the Area"
It was clean and well maintained, and it had nice amenities, such as microwave and refrigerator. It would have been nice if there was a hairdryer in the room, but other than that I had no complaints.Genuine Hotels.com guest review
I loved low price and location. I don't know why others give low rating, but for my family of 4 was excellent choiceGenuine Hotels.com guest review
I will never stat here again! !!!!!!!Genuine Hotels.com guest review
Parking for boats was horrible. Had to disconnect from truck and no outside electrical outlets to charge batteries.Genuine Expedia guest review
"close to lake st clair"
overall great ,the maid missed emptying the garbabe can minor oversight after i took it to office. Would be nice if they had outside 110 v electric outlets to charge up the boat batteries and not have to run cord across the sidewalk and thru the door to the inside of the room . Move of a convenience item for all the fishermen that use your motel.Genuine Hotels.com guest review
Room clean. Nice staff. Can hear the noise from the express way. Ask for the top floor!Genuine Hotels.com guest review
"close to highway"
affordable & comfortable.Genuine Hotels.com guest review
"Pet Frienly Hotel"
Clean basic hotel room with the major perk of being pet friendly. The staff was nice and helpful- the room clean and a big place out back to walk your dog. It was nice and we will return when we revisit the areaGenuine Hotels.com guest review
"Great affordable stay-clean and simple"
The staff were all very nice and helpful, the location was convenient-close to freeway and some stores-certainly not a area for views/walking, but never felt unsafe. Also, while room was clean and towels etc fresh-do not expect any 'extra perks' in room-definitely a budget set up--but that is what I expected so was not disappointed in the least. Walls […] a bit on the thin side too..so interesting to hear some of the other guests :) Overall I got an affordable room that i was pleased with. Read moreGenuine Expedia guest review
"one of the worst - Could not stay"
Checked in went to the room , one of the most awful smells ever at a Hotel. Asked for room change , helpful but room was about the same , I could not stay in the room , checked outGenuine Hotels.com guest review
There were mystery stains in the carpet and on the desk chair. Lots of cobwebs in the corners and the toilet looked like they hadn't cleaned up the last person's vomit. You get what you pay for, and for the price, I guess I can't complain.Genuine Hotels.com guest review
"Very Good price for decent room"
I used this hotel during a winter storm when I worked late and had to be back early in the morning. Found the price to be very good for a clean decent room. My only complaint is it could be a little more sound proof. As I hardly slept because of hearing all the snow plows during the night. Besides that you cant beat the price.Genuine Hotels.com guest review
Staff was very friendly, which made up for lack of qualityGenuine Hotels.com guest review
Clean, comfortable room at very reasonable price. Highly recommend.Genuine Hotels.com guest review
we stayed 2days.We were so relaxing in cozy room.Genuine Hotels.com guest review
Nice n cleanGenuine Hotels.com guest review
"here due to funeral"
Not very pleased. Reserved deluxe double thinking it would be bigger. In the bathroom there was barely enough room for one person. Pics very misleading.Genuine Hotels.com guest review
"clean and close to everything"
Good place to stay if you desire cheap. Room was clean and they Febreeze it daily. Right next to freeway so easy access. No coffee makers, no small fridge, no irons, no blow dryers, so if you need these things, bring your own. Plenty of food nearby, and a mall across the street.Genuine Hotels.com guest review
Great location.Freeway right thereGenuine Hotels.com guest review
For the money, I was quite surprised. Extremely well-maintained and clean. Would definitely go back.Genuine Hotels.com guest review
my room smelt very fresh and clean. I was very happy with my stay there. I will be going back to Michigan in the next few months and I will be staying at the Red Roof Inn.Genuine Hotels.com guest review
I had to be up early and i was truely surprised on how clean the room was and the service was great..i would definitely stay at the red roof again..Genuine Hotels.com guest review
Check in was fast and easy. The room was clean however the air was on in the room and it was cold outside.Genuine Hotels.com guest review
"Great for the price."
Overall good room for the money. Nothing fancy but I didnt pay for fancy either, and I was in the room for maybe 12 hours total. My only gripes were the matress was very hard, sheets were like sleeping on paper sheets. Also the shower head looked to be from the mid 90's and sprayed everywhere like it too. But for the price, its hard to beat. Staff was […] friendly, was a non smoking facility, and had plenty of parking during my stay. Will stay again if I'm ever in the area again. Read moreGenuine Expedia guest review
Everything was good. besides housekeeping either knocking or walking in at 830 or 9 am when checkout is at noonGenuine Hotels.com guest review
Will never stay there again sheets not clean bathroom dirty power went out no help from front deskGenuine Hotels.com guest review
wish there was a complimentary breakfast...Genuine Hotels.com guest review
my only problem was that my room air conditioner had trouble keeping the room cool enough on a consistent basis (I was there 3 nights)...other wise, all was fine.Genuine Hotels.com guest review
"You get what you pay for. Nothing more."
It was hard to find light switches because it was a handicapped room. Also no parking was available near the room due to the place being nearly full. (Or seemed that way.) I managed to park in front of the room, but got a ticket because it was a handicapped space. Not their fault, but I only realized that the pants pocket height switches in the room […] were due to it being for the physically challenged.Door lock did not operate properly either. Read moreGenuine Expedia guest review
"Bass Fishing home base"
It served it's purpose with no frills or special amenities. The room was clean and the bed comfortable. It was surprisingly quiet considering my upstairs room opened to the freeway. The management needs to tell the fishermen to unhook their boat trailers from their trucks. That way they would only occupy two parking slots instead of three.Genuine Hotels.com guest review
It was ok until I pulled down the comforter and noticed blood and hair on it. Then there was a speck of blook in the tub! Went to front desk and he advised he would provide a new comforter, but that was all. Also, I had to call the front desk and advised them the room smelled of smoke. She wrote a memo on a sticky note and tacked it to the wall before […] handing me a can of Lysol. Read moreGenuine Hotels.com guest review
My husband and I, travel with our three (boxer) dogs, it was wonderful to have a convenient hotel with a grass area for the dogs and rooms large enough to accomidate our stay.Genuine Hotels.com guest review
Relaxing after the drive. Great room. I have stayed here before but this time i got the King suite and for me was a nice little room. Had a safe in the room so i didn't have to leave my valuables in the car or out in the open which i was very happy about. Also had a little fridge which was nice for the food that i brought for the trip. Very Clean!Genuine Expedia guest review
"Red Roof Inn-St. Claire Shores (Detroit, MI)"
Staff was attentive to my needs and fixed a small problem right away. Room was clean and confortable.Genuine Hotels.com guest review
"Beware of handicapped parking bays"
Despite paying a higher price to get a non handicapped (disabled) room I was given one. So I had paid for something I did not get. The parking bays were quite busy on my first night so I had to park in the bay outside the next room, also a handicapped room. This was a blue marked handicapped parking bay outside the handicapped rooms one of which I was […] occupying, so I quite reasonably parked there. Remember this is private land. Next morning there was a ticket on the car from the police for not displaying a handicapped parking sticker whilst parked in a blue bay. Fine $155, yes $155 - more than I had paid for the room for the 3 nights. I was incensed. I didn't book or want the handicapped room in the first place. If I had known police have jurisdiction over parking on private land I wouldn't have parked in the hc bay. Reception staff varied in their reaction to my complaint. The older lady working mornings was quite sympathetic whilst the younger one with glasses one who works afternoons repeatedly shouted at me "Ignorance of the law is no excuse". So I guess next time I visit America for 5 days I will need to attend law school for 3 years before coming in order to learn every US law. Obviously an entirely unrealistic expectation. I drove to the local police station and calmly and politely explained the situation. They kindly cancelled the ticket. According to RR reception, this is an ongoing recurring problem. Some traffic noise from the very nearby highway. Read moreGenuine Expedia guest review
This is an older hotel that has been recently renovated with all new fixtures.If you want a comfortable inexpensive hotel without the frills this is an excellent choiceGenuine Expedia guest review
It was no at all like the picture shown. They showed beautiful rooms on the advertisement and it was not at all realityGenuine Expedia guest review
First time I stayed at the hotel I found a condom wrapper on the floor beside the bed. I brought it to the attention of the manager and they gave me a free room. Great.... I called the front desk to book my free room and explained I was bringing a dog for surgery in the morning and would need a ground floor as I could not carry her up and down the stairs. […] I was told no problem. I also explained I have mobility issues and can not do stairs well. Again I was told no problem. I arrive at the motel and I am told my room is on the second floor. When I said I had requested a ground floor and the reasons I was told by Bree that they do not guarantee it but they only do it for hospitality. Huh? After I said I could.not carry a 90 lb dog up the stairs because she is hurt nor can I do the stairs she said too bad. Not my problem that is all we have. Only when I became upset did she remember that she had one ground floor room available. Last time staying there ever. Read moreGenuine Hotels.com guest review
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