"Nice hotel close to Denver Int'l Airport"
I had a very late flight in to DIA and arrived to my hotel by 1am. The desk clerk was busy with other customers when I arrived, but she remained coherent that I was waiting and acknowledged my presence with a smile. The room was ordinary and nice, however not as nicely appointed as the Quality Inn in Tallahassee that I stayed in the evening before. […] The bed was VERY COMFORTABLE and I slept soundly the entire evening. The bathroom was clean and adorned with ordinary appointments you'd see in any standard type of hotel; however, a set of towels were arranged together into the shape of two swans, making a heart in the center. It was very nice to see that someone cared to do that and it made me feel special. I slept in late so I missed breakfast, but when I did arrive downstairs the available coffee was fantastic. Check out was smooth. I would recommend this hotel for anyone looking for a hotel near DIA at a reasonable rate. Read moreGenuine Expedia guest review
"Trip to Colorado"
We stayed here because we needed to be close to the airport to catch a flight the next day. It was a very nice experience.Genuine Expedia guest review
"No more Quality Inns in my future"
Check in was slow...there was only one girl behind the desk and there was a line waiting. A second employee apparently called in sick leaving one person on staff. Unacceptable. The floors in the room were nothing short of filthy. I took a shower before dinner, came back to the room and was walking in bare feet that night, then only to get up and make […] my way to the shower the next morning. My feet became black from walking on the carpet for that short period of time. I can only imagine what else was dirty in the room. The air conditioner in the room blew directly at my bed...there was no way to alter the air flow. I placed the two chairs in the room in front of the AC, and placed extra pillows on the side of me to stop the air from blowing directly on me. I can't imagine the hotel could buy a cheaper iron and ironing board. The iron wouldn't stay hot, and the ironing board was so wobbly and cheap that every time I tried to adjust my clothes on the board, the iron would fall over. I hadn't stayed at a Quality Inn in many years...that will be my last. Read moreGenuine Expedia guest review
Perfect place to stay to catch an early morning flight out of DIA.Genuine Hotels.com guest review
"What customer service??"
On the up side... It was comfortable, quiet, and conveniently located near the airport with a free shuttle to the airport. The driver was wonderful! On the down side... The hotel was a bit expensive for what you get (I know, I know, location is everything). It was also unfortunate that the front desk person was quite lacking in customer service skills. […] She was quite unfriendly, unwelcoming, and never broke a smile. As a result, don't think I would stay there again and definitely wouldn't recommend it to any friends or family. Read moreGenuine Hotels.com guest review
"convient to airport"
Stay was great.Disappointed with front desk help. Unfortunately we arrived after 11pm. I am 69 with a back problem and I struggled with trying to get a luggage trolley through the door. No one offered help. Another guest thankfully held the door open. Two female staff stood at the reception working and offered no assistance. My partner had had a very […] difficult time due to his worsening back condition. I only expected someone to hold open the door as it was not automatic. A smile would be welcome also. Read moreGenuine Hotels.com guest review
The rooms were very nice, clean and comfortable but I think the staff could have been a lot friendlier.Genuine Hotels.com guest review
We stayed at this hotel on the last night of a Colorado vacation, because it was near the airport. It was just fine for that purpose, if nothing fancy.Genuine Expedia guest review
"close to airport with shuttle service.. timely.."
Clean room, polite staff, decent breakfast, Close to airport with shuttle service.. timely..Genuine Expedia guest review
Very comfortable, good breakfast, coffee and shuttle service was excellent!Genuine Hotels.com guest review
There were small specks of blood in the bathroom behind the door on the floor and wall. The room didn't really feel clean and fresh.Genuine Hotels.com guest review
"Good competition for Motel 6"
Quality Inn did a good job of saving money when they built this hotel. No thermostat in the room, just a thru the wall AC-heat unit with two speeds. No desk with computer / charging ports in the room. A heavy pull nonautomatic main door in the lobby. Etc. My room had a large, very bright spotlight in the parking lot just ouside the window. Could not […] use the free breakfast because all tables were taken at 8 am, Saturday morning and there was a waiting line. Locked out of my room after the first day because my key was only programmed for the first day of my 2 day stay. Read moreGenuine Expedia guest review
The stay was ok. The room was comfortable however there was trash on the floor and there were dirty towels in the bathroom and hair in the tub. I did enjoy the distance the hotel was from the airport.Genuine Hotels.com guest review
"Okay stay, close to airport"
Very easy access to Denver Airport. Room was small, but fine for our needs. Bathroom was not the cleanest I've seen. Breakfast was good.Genuine Hotels.com guest review
"airport hotel Denver"
Took this hotel based on price for 1 night stay before early am departure. After check in entered room and found air very humid, close and with slightly off putting feel, like ac filters hadn't been changed. Luckily was able to open window and keep open for duration of stay. Found one odor problem, the shower curtain smelled. I reported this needed […] to be changed out when we went out to dinner (and a cleaning cart was still in the hallway at that time) Was told they would look into it but that people who do that work likely gone. When we returned,upon inquiry were told Maintenance needed to take the rod down to take off curtain (honest) and since they were gone for the day could only spray it..which was done. Things did smell better but upon closer inspection I found these curtains come off easier than the ones with rings; the rod does not need to be dismantled. Staff at desk very helpful on check-ins with wake-up and shuttle reservations initially but later when on phone need to recognize people standing at desk at least non- verbally. Shuttle not marked with hotel names and didn't have good space for luggage. Read moreGenuine Expedia guest review
"Small room but good breakfast"
We definitely didn't get a "Suite" as at other Quality Inn & "Suites." We had 2 QNs and the room was very tight. On plus side, the kids liked the indoor pool & hot tub, there were lots of choices at the complimentary breakfast, and we appreciated the coffee and lemonade out in the lobby during the evening. Easy access to DIA but all other hotels in […] the cluster on Tower Ave have similar access. Read moreGenuine Expedia guest review
"Hotel was close to airport with on time shuttle."
Front desk staff was very helpful and made sure that I had everything needed. Kimberly was very gracious and courteous. The room was clean and spacious. Breakfast buffet was excellent.Genuine Expedia guest review
Staying here made flying out of Denver a breeze. Pet friendly, early breakfast and efficient shuttle service. Will definitely stay again!Genuine Hotels.com guest review
"USAFA Retirement Trip"
A Very nice place to stage a return trip home via Denver International Airport. Being this was an overnight stay, the only thing that stands out is the shuttle service they offer. Very nice and convenient especially returning a rental car the night before departing Denver. that rental car area is less than ideal and the extra time to fuel up, find your […] way back to the rental facility is invaluable. Its even less stressful knowing that the shuttle from Quality Inn is easy to obtain one returned back to the Terminal. Quick phone call and bingo !! back to the room. The next day shuttle is even better - they schedule when checkin into the room on when you want to be driven to the airport.. Very nice !! Read moreGenuine Expedia guest review
"Nice hotel close to airport"
Had early flight in morning. We checked in late afternoon and signed up for 5 a.m., complimentary, shuttle to airport next morning. Good choice of restaurants within walking distance. Good night sleep in comfortable beds, had us refreshed for early morning departure.Genuine Expedia guest review
The hotel was OK for the most part, however the front desk called my room at 11:00PM & again at midnight because they didn't know when I was supposed to check out and they wanted to check someone else into my room. I spoke to the employee who woke me up at midnight when I checked out at 4:00AM to catch my flight and asked her if she was in the habit […] of calling rooms that late. She said she was sorry but she needed to check someone else in. NOT GOOD. Read moreGenuine Expedia guest review
"Close to Airport"
While the king-size bed was wonderful, the pillows were too soft for us. This made it hard to get comfortable.Genuine Hotels.com guest review
"Adequate near Denver International"
No need for them to be anything special as it is all about Location, Location, Location. Surprisingly few moderately priced motels near DIA and this is one of them.Genuine Hotels.com guest review
"Great airport in and out."
It was good, average hotel.Genuine Hotels.com guest review
"Off to the mountains"
Hotel desk staff were sullen and not happy with their work. Only 2 towels were in the bathroom plus a washcloth. Drinking cups were super cheap thin plastic (only 2 in room) just to let us know this was a low class hotel. For just a few pennies of expense in things like that they would be upgraded to 3 stars. On the positive side: the bed was comfortable […] as was the room temperature control. Breakfast was pretty good also and the elevators large and fast. Read moreGenuine Expedia guest review
Response by Quality Inn And Suites Denver Thank you very much for your review of our hotel. I would like to extend my warmest apologies about the attitude of our staff as well as some of the quality issues of your room. We always strive to exceed our guest's expectations, and I am thoroughly disappointed that this did not happen during your stay. I have shared your feedback with our front desk and have forwarded the issues with your room to our housekeeping department. In a typical guest room with a king sized bed, there is normally only two sets of towels and washcloths. Additional towels can be provided upon request.
Quality Inn was very reasonable and adequate. No complaints, but nothing outstanding either. They did have a hot breakfast which was decent. Again, it wasn't outstanding, but it was edible. The room was clean and comfortable. Internet was easy and worked alright (although slow at times).Genuine Expedia guest review
Response by Quality Inn And Suites Denver Thank you very much for reviewing our stay. I am happy that you had a good stay and we hope that you return again soon.
"Met a need."
The staff at Comfort Inn and Suites was very friendly and accommodating. The bedding in our room was dirty. We actually brushed dirt from the bed as we could feel it on our skin. Additionally, the bedding did not stay on the mattresses on either bed. The sheets were not big enough to stay wrapped around the mattress and everything came off down to the […] mattress. Yuck! Read moreGenuine Hotels.com guest review
"Make sure you get to the shuttle on time"
Overall the place was fine. However, I had a 6:30 AM flight and they recommended I take the 4:40 shuttle. I got a little hung up getting down, including a glacially slow elevator, and as I was heading to the lobby door I saw the van leaving. After some fretting and putting down my luggage, about 30 seconds later I looked at my iPhone, which said 4:40, […] so I was seconds late if that. I should point out that I was signed up for the van, so it's not like they didn't know someone was missing. When I said to the woman behind the desk that I guess I would have to take the 5 AM shuttle, she said nothing. It turns out that it was a smaller van, all the places were taken, so I had to wait for the 5:20 shuttle. Had I known that, I would have looked into calling a cab. This left me running through the airport with no time to spare. I checked my bag 1 minute later than the 45 minute deadline, but the airline allowed me to do it, and by the time I got through security, took the train and ran to the gate, I just made the flight, getting on line behind the last 7 or so people left. I realize they were in their rights to leave exactly on time, but it would have been nice to have been told it was so strict. Moreover, the van then went to the adjacent sister hotel and if they had communicated with the driver, they would have lost less than a minute picking me on the way back. This was the one of the most unpleasant heart-attack inducing travel experiences I've had in a long time. Read moreGenuine Hotels.com guest review
Response by Quality Inn And Suites Denver Steve, Thank you very much for your review. Our guests are encouraged to be in the lobby 5-10 minutes for their shuttle departure time. Due to traffic and sometimes unexpected construction delays, it is important that our hotel's airport shuttles leave on time. A few minutes delay will actually cause the shuttle to run late on future runs.
Stained sheets, lumpy and hard mattress, noisy guest, rude dinning room workersGenuine Hotels.com guest review
I think the room was a bit too high in price for a Quality Inn hotel.Genuine Hotels.com guest review
Response by Quality Inn And Suites Denver Thank you for the review of our hotel. Our hotel's rates change based on the demand for hotel rooms in the immediate and surrounding areas. Guests are encouraged to book more in advance for better deals and lower rates.
"Close to airport, new and clean, not overcrowded"
Great hotel, nice spacious rooms, loved the suite! Only negative was the bright parking lot light outside our bedroom window that could not be covered by drapes, blackout curtains would have been nice.Genuine Expedia guest review
Response by Quality Inn And Suites Denver Thank you for the review of your stay with us. I'm glad to hear that you loved the suite, but am sorry that you were not able to sleep well due to the outside parking lights. The blackout drapes are actually located behind the sheer curtains and decorate drapes. We are working with our housekeepers to keep them drawn a little more so that they are more visible to our guests.
We arrived at the Denver airport in the middle of a snow/ice storm so it was nice to have a place close to the airport. Breakfast was OK.Genuine Hotels.com guest review
"Perfect before a flight"
Love the pay per view movies. Lots of places don't have that any moreGenuine Expedia guest review
"Single professional 50's stayed unexpected night."
I enjoyed my stay but wish you had an in-house restaurant/bar. Breakfast was very nice and I used the airport shuttle service.Genuine Expedia guest review
"What a dump!"
Really? In this day and age can't you just get a modern place for 100 bucks a night???Genuine Hotels.com guest review
This is the most unwelcome greeting by front desk staff I have ever received. There are plenty of hotel choices nearby, my advice is choose one other than this.Genuine Expedia guest review
"Ok, not great"
Got stuck in a blizzard, so to be honest I was just happy to get a room anywhere. That said, this hotel is starting to hit the beginning of 'run down.' Wallpaper peeling and carpet wearing, breakfast was bad and the shower was a trickle. On the good side, the room was spacious and the bed was very comfortable. Staff was short and the whole area was […] resembling a refugee camp so I will give a pass due to the high stress situation. All in all, this place will do in a pinch but there are far better and nicer places in the DIA area Read moreGenuine Expedia guest review
"Close to airport"
Room was comfortable and nice.. I would stay here againGenuine Hotels.com guest review
Had to spend the night in Denver due to plane delay. Late night, early morning shuttle service was excellent. Check in easy. Continental breakfast average, rooms clean, quite.Genuine Hotels.com guest review
"Good stay at good value"
Clean rooms. Friendly staff. Good breakfast. Convenient to airport.Genuine Expedia guest review
Very Clean and comfortable. Great breakfast and friendly staff.Genuine Hotels.com guest review
"Great Airport Hotel"
cheap and has a free shuttle to the airport. free wifi and pool/hot tub open till 11pmGenuine Hotels.com guest review
"Comfortable and convenient!!!"
We drove down from the mountains and needed a place to stay for an early flight. This was about a ten minute drive to the airport. We had a rental but guest can sign up ahead of time for a shuttle if needed. The room was clean and the bed was comfortable. The young woman who checked us in was personable and we liked the breakfast that was available […] early in the morning. Unfortunately, we did not get to check out the pool/spa area. I would not vacation here but this is very suitable for business people or vacationers who need to catch an early flight. Could not beat the price and would definitely stay again! Read moreGenuine Hotels.com guest review
Worth money. We liked it.Genuine Hotels.com guest review
Enjoyed it - ckin was fast efficient helpful and very friendly - but there were no toiletries in the bath and the heat/AC was difficult to control - breakfast lady was extremely helpful - location if you've got a flt is perfect.Genuine Hotels.com guest review
A stop before headed to ski resort! Couldn't ask for any better.. Was a last minute reservation(issues with the rental car). Hotel picked us up right from airport! Great customer service by everyone! A decent free breakfast in the morning.. It's not a five star hotel, but customer service and location was amazing on my experience!Genuine Hotels.com guest review
EXCELLENT WELL TRAINED STAFFGenuine Hotels.com guest review
The girls at the front desk was very good and willing to help our needs. The shuttle was good that morning getting to the airport and back to the hotel.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Surprisingly pleasant stay for a quick layover tri"
Very convenient shuttle service from the airport. I was there from 12 a.m. and leaving by 6 a.m., so a very short stay. I was super pleased with the check in, the look of the hotel on the lobby level and the room. Such a comfortable bed (like a cloud) and flat screen tv. The only weird thing was that when I came in there was a random shower head on […] the floor next to the toilet and a broken bar of soap. However, I didn't care since the bed and bathroom was clean. Breakfast was great, too! Biscuits and gravy, juices, sausages, waffles, etc. I'd suggest this for the location from the airport. However, I noticed there were skiers staying there too that were chatting with the front desk a lot in a friendly, fun way. So must be okay. Read moreGenuine Hotels.com guest review
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