Helpful staffGenuine Hotels.com guest review
Very welcoming staff, hotel and room clean and quiet Restful stay Walking distance to other stores/ restaurants Location right off hwy, yet absolutely no hwy noise . Loved the comfort of mattress Will stay againGenuine Hotels.com guest review
"Perfect stopover accomodations"
We were looking for a comfortable stay in the Marin area to visit friends in Novato and San Raphael. We found the perfect accomodations within proximity to both of our friends. We will choose the Marriott once again at this destination in the future as well as other destinations as we travel often. Great staff and very clean, comfortable accommodat […] ions. Read moreGenuine Hotels.com guest review
We got in very late , room was ready, clean, staff was great at check in and helping with logistic the next dayGenuine Hotels.com guest review
Nothing fancy but GREAT value for the price. Excellent service, clean and comfortable room with frig.. No complaints.Genuine Hotels.com guest review
"Relaxing and We'll Cared For"
Attending a weekend seminar,it had everything I needed. Staff is friendly, cafe is convenient and good Internet. Location great for Marin County.Genuine Hotels.com guest review
"A little more $ ..."
Nice rooms, quiet and comfortable, a little more expensive than other rooms in the area.Genuine Hotels.com guest review
Everything was good except AC's noise.Genuine Hotels.com guest review
"Slept great here:)"
The staff is amazing here. Do to business i stay here quite a bit. They always guve me a late checkout which i appreciate. The staff is friendly & i aleep well here.Genuine Hotels.com guest review
"Nice Courtyard Marriott - pleasant, short stay"
Enjoyed my short stay here. Breakfast bar is niceGenuine Hotels.com guest review
the neighboring stores & restaurants are great, they provided convenience since the hotel itself does not have suitable hours & selection for dining.Genuine Hotels.com guest review
"Very good location"
It was very easy for me and my girlfriend to go it and find a place to eat within walking distance. We spent another day watching a movie which was down the street at a theatre and another part also down the street at a very nice shopping center. Overall very clean hotel and great customer service.Genuine Hotels.com guest review
Wonderful stay for one night. I will be back again next time around.Genuine Hotels.com guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your response. We are very pleased to hear that your stay with us was so enjoyable. Thank you for your loyalty and we hope to be able to serve you again in the near future.
"$100 Too High"
This is a $150 a nite room for $265. No breakfast. Go elsewhereGenuine Expedia guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Bob, Thank you for your feedback. We regret that you were not satisfied with the value of your stay. We hope that you consider us again in your future travels.
First time staying at a Courtyard by Marriott in a few years. It is conveniently located near highway 101 and not too far from downtown Novato. I was disappointed that there were no electric vehicle charging facilities really close by. We ended up charging using a municipal charger in downtown Novato. Otherwise, the room was comfortable with the exception […] that the air conditioner was a little loud. Read moreGenuine Hotels.com guest review
"Good hotel at gateway to Sonoma"
Comfortable stay close to highway 101 and a few miles from the start of Sonoma wine country. Good accommodations and in-house bistro serves a limited but decent fare. Walk across to Safeway/McDonalds or dine at Toast restaurant.Genuine Hotels.com guest review
"Great location in Marin"
This is a great location for my business which is an hour in either direction.Downside was the lack of a nearby restaurant. 'Toast' is a great place in the mall next door but that's it. Will stay here again. Great staff!Genuine Hotels.com guest review
"Good place to stay"
Furniture can use some updating, was worn out. One thing that could have been better would be another mirror in the room. The only mirror was in the bathroom and it made it hard for 2 people to get ready at the same time. Other than that, the room was clean and I would stay there again.Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
"Marriott Courtyard one night stay"
We came to Sonoma to attend a wedding at one of the nearby vineyards. The Novato Courtyard Marriott offered a comfortable, clean room at a reasonable price. We didn't spend a lot of time in the room but it was welcoming to come back to after the hectic wedding.Genuine Expedia guest review
"Very nice facility"
Great overall experience and conveniently located near wine countryGenuine Expedia guest review
Accommodating in many ways...but I switched my stay fro 2 to 1 night at least 10+ days in advance (well within my contract) but here I am over 2 weeks later still with an unammended charge for 2 nights on my card. I don't understand why some things are so efficient and some are embarrassingly not.Genuine Hotels.com guest review
A very squared-away, comfortable, new-ish hotel. Great hospitality and customer service. Located near restaurants, shops and so on. We didn't use it, but there is a small bar/bistro near reception that looks very inviting.Genuine Hotels.com guest review
"Close to family"
It was excellent! Arrived late in the evening and got checked right in! We were in town for a memorial service! The breakfast was excellent, complete with Starbucks Latte! It is an up to date hotel with an attractive dining area and comfortable lobby seating!Genuine Hotels.com guest review
"nice hotel close to shops, room not set up though"
Really handy location, Staff were helpful. Food in hotel quite good but pricey. Service For breakfast very slow. We had a good stay overall. The downside for us was that we arrived quite late with two young children. I had called ahead to say that we would be late and when we arrived was unpleasantly surprised to hear that I needed to make up the sofa […] bed in the room. I would have thought that the bed would have been made up for our arrival. We also had to ask for extra bedding ( only one thin blanket and sheets available) and there were only enough towels for 3. Read moreGenuine Expedia guest review
"Good night's sleep"
As a daily distance commuter, I have stayed here before to attend early morning or very late evening meetings at work in San Rafael. I have also stayed here for early morning flights out of Oakland and San Francisco. The front desk staff are ready, willing, helpful, and genuinely courteous. The Marin Airporter bus is a convenient walk across the street. […] This facility offers a comfortable room environment for restful sleep and welcome peace from the madding crowd and a hectic schedule. Read moreGenuine Expedia guest review
extremely nice staff very clean roomsGenuine Hotels.com guest review
"A Fantastic Place"
We loved it !!! Andrea was our front desk receptionist. She was super nice and friendly. Gladys serviced our room every day with perfection. We were very pleased with the cleanliness of the room. The bed was perfect----love the firmness. It gave the us the necessary back support so we were able to enjoy the 10 hours of sleep needed after the New Years […] Eve celebration. The hotel is located very close to many great restaurants and stores. The overall condition of the hotel is outstanding. We enjoyed our stay and will be coming back very soon. Thank you so very much, Marriott !!!! Read moreGenuine Hotels.com guest review
Pretty ordinary and over-priced. Much better deal a little south at the Embassy Suites in San Rafael. Next time, that's where we'll stay.Genuine Hotels.com guest review
"Nice choice for Novato stay"
Price was right, location was great - no complaints here! Hotel is very close to the freeway, a Safeway, coffee, restaurants, and was a great place to stop for the night during a race weekend. We had a comfortable stay - the room wasn't over-the-top fancy, but it was nicer than merely functional. The hotel staff was uniformly friendly and parking was […] easy. I am quite pleased we decided to stay here. Read moreGenuine Hotels.com guest review
Very nice hotel, great location, good cafe food (with Starbucks!), clean, good service. But the bed was HORRIBLY hard. We were there 2 nights and I barely slept at all. My shoulders hurt, my back ached, and my neck hurt because the pillows were paper thin. For our purposes, this stay was 100% about somewhere to sleep close to our Thanksgiving plans, […] so 2 stars is as high as I can muster. Read moreGenuine Hotels.com guest review
"Our stay in Novato"
Overall, our stay in the courtyard by Marriott Novato was pleasant. The location was easy to find via "Garman". The room was clean and smelled fresh. We took a walk around the neighborhood after we checked in. we had coffee at "Peet's", my favorite. There were several nice restaurants within walking distance, with indoor and outdoor seating. Pleasant […] upscale establishments. No complaints! Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your review! We are happy to hear that you enjoyed your stay here at the Novato Courtyard. Feedback regarding the accessibility to nearby shopping and restaurants is much appreciated. We are pleased that you were able to utilize the surrounding Hamilton Shopping center and enjoy the adjacent neighborhood. Thank you for choosing us during your stay and we encourage you to come visit us again soon. Tim H.
Hotel was very comfortable, and there was a pull out bed in the couch. Hotel was nice and cozy only four floors. Conveniently located next highway 101. Staff were friendly and always acknowledged guest when passing by.Genuine Hotels.com guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your feedback. We are very pleased to hear that you enjoyed your stay, finding our staff both friendly and hospitable and your room comfortable and inviting. Marriott has prided itself on leading the industry in service and accommodations for over 80 years, and we are certainly pleased that you have been able to witness this firsthand! Tim H.
The cafe had lots of fresh choices and the Starbucks coffee was a welcome surprise! Very quiet location.Genuine Hotels.com guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your review. We are happy to hear that your stay with us was so enjoyable. Our Bistro restaurant is a wonderful amenity to our hotel, offering both breakfast and dinner, with a full bar and Starbucks coffee. We are certainly pleased that you took advantage of this service and enjoyed our various menu selections. Thank you for your feedback and we encourage you to visit us again soon. Tim H.
GREAT PLACE EVERYTHING YOU NEED IN WALKING DISTANCEGenuine Hotels.com guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello, Thank you for your very kind review. We are happy that you found our location to be so convenient. We are very pleased that you were able to utilize the surrounding shopping center. Please come visit us again soon. Tim H.
"Perfect for our needs"
Needed a place to stay on our way to a soccer tournament. Right next to shopping center and restaurants. Great staff. Would stay again.Genuine Hotels.com guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your kind review! We are very pleased to hear that your stay with us was so enjoyable. Thank you for your loyalty and we encourage you to come stay with us again soon!
"Priced right for area."
Easy access between Sonoma and Ferry to San Francisco.Genuine Expedia guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your review. Our location is certainly a major asset to our hotel and we are very pleased that you have found this to be the case as well. Thank you for your feedback and we encourage you to come visit us again soon. Tim H.
"Very nice, clean hotel"
The staff at this hotel were all VERY friendly. It is conveniently located, there is a grocery store and several delicious restaurants just a walk away. When the woman mentioned breakfast started at 6:30, I thought she was saying there was a complementary breakfast. But the restaurant downstairs OPENED at 6:30. A little clarity would have been good. […] :) Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank for your review. We are sorry to hear about the misunderstanding regarding your breakfast. We are pleased, however, that your trip was simplified by our location and that you found our staff friendly and hospitable. Thank you for your feedback and we encourage you to stay with us again soon.
"Great place to stay"
We chose this hotel by location and chain name. It was clean, quiet and very close to many places to eat. A great stop that I highly recommend.Genuine Expedia guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your kind review. We are very happy to hear that you enjoyed your stay with us. Our location is certainly a major asset to our hotel and we are pleased that you were able to utilize some of the surrounding venues. Thank you for your loyalty and please come see us again soon.
"A nice place to stay in Novato"
The hotel was fantastic. The restaurant's breakfast and coffee was a nice addition.Genuine Hotels.com guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello, We are very pleased to hear about your experience here at the Courtyard; positive feedback is much appreciated! Our Bistro restaurant is certainly a wonderful amenity to our hotel and we are very pleased that you were able to make use of it during your stay. Tim H.
grocery store right around corner with coffee shop as well (non starbucks, although starbucks in lobby you can charge to room also)good breakfast there thru morning (esp good french toast and granola) mcdonalds a 1 minute walk from front parking lot right off of 101 and convenient to novato, probably a 30-40 min drive up a nonbusy 101 to get to wine […] country Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your review. Guest feedback regarding the accessibility to nearby shopping and travelling hot-spots is always welcome. Secondly, we are pleased that you enjoyed our Bistro restaurant and appreciate your breakfast suggestions. Thank you for your input and we hope to see you again in your future travels! Tim H.
"Clean & comfortable"
Worth the money. Staff was helpful, especially when asking for extra shampoo and conditioner. Great pool and grill area. Nice that it's right next to a McDonald's.Genuine Hotels.com guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your review. Positive feedback is always greatly appreciated. We are very pleased to hear that you were satisfied with your stay, finding our location convenient and our staff helpful and hospitable. We encourage you to visit us again soon!
"Nice clean hotel"
Hotel was very comfortable and clean. The only downfall was some of the staff was not overly welcoming.Genuine Expedia guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your review. We are very pleased to hear that you found our property both comfortable and clean. We are sorry to hear, however, that you did not find our staff overly hospitable. For over 80 year, Marriott has led the industry in providing quality service, yet efforts to perfect our service are never-ending. Thank you for your feedback and please consider us again in your future travels.
Without my prompting, my 16 year old son volunteered that this is a very nice hotel. We both enjoyed it and were very satisfied. Would not hesitate to state there again.Genuine Hotels.com guest review
"there's not such thing as a free breakfast"
For the price of this hotel I was expecting more. I have stayed at lesser priced hotels and they included a continental breakfast, free lotions and potions, this was did not. The room was listed as "Deluxe", it was not. It included a pull out sofa that would have made the room even smaller if we had used it. I would not stay again or recommend this […] one. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Novato Marin/Sonoma Hello and thank you for your review. We are sorry to hear that you were misinformed about the classification of your room. We do not typically classify our rooms as “deluxe;” if the description was incorrectly applied by our company, please contact us directly. Secondly, our Courtyard hotel offers a restaurant called “The Bistro.” We are open for breakfast and dinner with a bar and 24-hour Starbucks. Lastly, we are pleased that you were ultimately satisfied with the location of our property and the comfort of your room. If you have any further remarks, please do not hesitate to contact us directly.
"Friendly and helpful service"
The hotel provided what we needed - a comfortable and relaxing place to come back to after sightseeing in Reyes National Park. Though the pool was small and the patio area not of highest standards, our room was nice for the price and the staff very helpful.Genuine Hotels.com guest review
Most Marriotts offer free breakfast - it was disappointing that the Novato didn't offer the same.Genuine Hotels.com guest review
Had a great stayGenuine Hotels.com guest review
The stay was good. The accomodations were very good, save for the pool and spa maintenance going during our 6 day stay. Restaurants were plentiful and access to transportation was good. A bit pricey for not including complimentary breakfast. Best breakfasts were at the Toast Restaurant within walking distance, although a McDonalds was right across the […] street. Read moreGenuine Hotels.com guest review
"Novato's finist hotel."
Clean and fully equipt hotel with freindly staff. Love the free wifi and modern decor. Bed was very comfortable. I'd highly recommend it.Genuine Hotels.com guest review
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