"Kind of a pain"
We were a little frustrated when we booked two rooms and one person dropped out of the trip last minute. Unfortunately I had listed his name on the other room. the hotel was not at all accommodating in assisting us to change the name. We had other people with us with valid licenses but until I called and had Hotels.com change it for me and call the […] property, the representative was quite curt with my husband. I just don't see the huge deal considering the person who was paying was there. We often book trips for other people so this is too much of a pain. Read moreGenuine Hotels.com guest review
was convenient to everything we were doing and very close to downtownGenuine Hotels.com guest review
"Red Roof Inn review"
It would be nice to know ahead of time if the hotel allowed pets. I have a lot of allergies and wasn't happy to find out pets were allowed when I checked in.Genuine Hotels.com guest review
You would think with what I paid for the room that there would have been some sort of breakfast involved. At least the coffee was good and the room was comfortable, so it wasn't all bad.Genuine Hotels.com guest review
The staff was nice and helpful however our room was unpleasant to sleep in due to the cigarette smoke odor.Genuine Hotels.com guest review
"next to ak-chin pavilion,free way, and renovated"
This is the best hotel to stay at if you are going to see a concert at Ak-Chin pavilion. it is about 5 minutes away, they just renovated the rooms and building and the staff are extreemly nice. also it is right off highway 10 and not far from highway 17.Genuine Hotels.com guest review
"Close to what we came to see"
Staff was very friendly, room was comfortable and cleanGenuine Hotels.com guest review
"Dodgers Spring Training"
We stay here every March for Dodgers Spring Training!!!Genuine Hotels.com guest review
"Friendly front desk clerk and close to airport"
Front desk clerk was helpful and room was spacious. It's nothing fancy, and considering the budget value, it was okay. A little difficult to see because sign is hidden behind trees.Genuine Hotels.com guest review
"This Hotel is Ok"
The room was bit tired, the free internet was a bit slow, the neighbourhood was a bit run down, the staff were excellent.Genuine Hotels.com guest review
Awful. They don't take any pride in their hotel. Just a general lack of easy maintainence. Dirty windows-stains on floors-they don't even have automatically opening doors at there front entrance. They did not even step foot into our room after the first night to clean. Second and third night barely did anything. Not once did they vacuum.Genuine Hotels.com guest review
Its okay and close to places to eatGenuine Hotels.com guest review
Management came in room when I was not there and u haven't when checked out yet and kept all my things didn't even get a chance to get my personal belongings after manager said I can't be thereGenuine Hotels.com guest review
"I Really Enjoy Staying Here"
I usually stay here a couple nights a week (waiting for my house to finish getting repaired) and I love it. It's really nice for the price you pay. The rooms are clean, the beds are comfy, overall it's a clean hotel. The only things that I don't like is the hotels to the west of it have alot of sketchy people hanging around and the vicious pot holes […] in the street, which will do serious damage to your car. Oh and the security guard at night takes his job a little too serious but I guess that's a good thing. Read moreGenuine Hotels.com guest review
Check-in was quick and easy. Staff at the front desk was friendly professional. Although the room was clean and tidy, the room deodorizer was overbearing with strong fumes. Call the front desk to inquiry about a room change, I was told that all the rooms in the hotel are cleaned and deodorized the same.Genuine Hotels.com guest review
"Red Roof Inn"
Room & hotel were clean, staff was friendly. Bed wasn't bad. We will stay here again.Genuine Hotels.com guest review
The housekeeping didn't clean my room for two days but the manager and staff was nice.Genuine Hotels.com guest review
"Good value, good room"
Very comfortable. Only issue would be the noise of the end door as people go in and out. Don't get a room on the 1st floor near the end of the hall.Genuine Hotels.com guest review
"close to all"
Great place to stay and quiet place. very clean and safe. friendly associates. not bad for the priceGenuine Hotels.com guest review
Location, service, friendliness of staff, room, were very good. I wish there had been a hair dryer. If I had known i would have brought one.Genuine Hotels.com guest review
Very nice for a reasonable rate hotel. Easy parking . No frills but clean. Would have enjoyed a breakfast like all the other hotels have in theirs. Beds were not too bad either. We would stay there again.Genuine Hotels.com guest review
"Horrible Customer Service(2 Visits)"
Last time I stayed the Manager accused me of smoking in the room right after I checked in because she saw a pack of cigarettes on the drawer top. This time I was laying in my room watching t.v. and looked over at the empty bed that was unused to see a bed bug, I caught the bug and took it to the night clerk (Later found to be the asst. manager) and […] requested another room. I was placed in a room that had not been cleaned thoroughly and there was food under the bed. I requested another room and was told they were booked. It was 3 a.m. She stated that they would send house cleaning to prep the room first thing in the a.m. It never happened. Upon check out timeI went to extend my stay due to circumstances. In process they stated they were booked, I began packing all my luggage and was planning on hopping in the shower before leaving. The Asst, Manager then came up stairs, propped the door open and stated that she had to monitor me while I packed, then called the police on me to have me removed. It was 45 minutes after check out time. Ridiculous. The maintenance man however was very customer service oriented and despite the circumstance's during check out went and got the luggage rack and assisted me. Read moreGenuine Hotels.com guest review
"Comfort without frills"
The hotel lacks many little touches such as a pen and pad of paper. But it does offer a large cheerfully decorated room, comfortable beds, cleanliness, flat screen TV, a desk and two comfortable upholstered chairs. Good lighting. No breakfast, but 24 hr coffee. Lots of restaurants in the surrounding area. A friendly staff.Genuine Hotels.com guest review
My children and I were very, very pleased and quite surprised with our stay at Red Roof Inn this past weekend. The hotel/motel and the rooms were much nicer (cleaner) than I could have ever imagined. We were in the Phoenix area for only one night visiting from Las Vegas, my daughters went to the Demi Lovato concert in Glendale. I just wanted the cheapest/most […] affordable hotel/motel available for my 2 daughters, my son, and myself. While searching on Hotels.com it seemed that Red Roof Inn fit the bill. I didn't expect too much since the room rates were among the lowest I was able to find, but I'm glad to say that it was an absolutely great overnight stay. The staff were extremely courteous and friendly and the facility and rooms were immaculately clean and very comfortable. We had 2 comfortable full size beds, a table and a couple of chairs, a 32" Sharp television with HBO and several other great channels including a few ESPN channels and surprisingly FOX Sports 1 which I was thrilled about because I could watch NASCAR. The free WiFi for hotel guest was also a big plus. Motel 6 charges an additional $4.95 per day if you want WiFi while staying with them according to their website. I will most definitely stay at Red Roof Inn again whenever I need a hotel/motel room while away from home. Read moreGenuine Hotels.com guest review
Everything was nice except the bathroom tub wasnt clean other then it was fine. I would stay here again.Genuine Hotels.com guest review
"Nice Room But the Service Made My Stay"
The room was nice and clean and fresh. It was a long day for me and the service person at the front desk was one great person, I had not been treated that nice in awhile. It made my day.Genuine Hotels.com guest review
"Not that bad of a place"
This hotel is a nice clean place but the neighborhood is a little scary. I got woken up by noisy neighbors, just kept talking for hours... Its a fair place to stay.Genuine Hotels.com guest review
"worth your time and money"
Newly renovated, nice staffs, for 2 star hotel it had been the best. I got it for $65/night tax incl with hotel.comGenuine Hotels.com guest review
"Very well kept"
We were very pleased with the accomodations. Very Clean and well kept building. The staff was exceptionally friendly. We were treated as a very welcomed guest in their home and the check in and out was effortless!Genuine Hotels.com guest review
It was greatGenuine Hotels.com guest review
The stay was good, however there was a fragrance (not bad). As a person that suffers with asthmatic problems this was not good. I called the front desk to ask if they used plugins, or something in the air conditioner. The response was no and that they would call me back. Never did.Genuine Hotels.com guest review
"Great stay for the price."
Everything was as I expected for the price that I paid. The neighborhood is not as bad as some reviews paint it to be.Genuine Hotels.com guest review
Clean and quiet, just not a lot around that area.Genuine Hotels.com guest review
Clean, safe, friendly staff, convenient location and worked within my budget. On a side note, Hotels.com made it very simple to look-up quickly on the web and book. Thank you.Genuine Hotels.com guest review
"Another hockey night in PHX"
First time I've stayed here, the location was very acomodating since the hotel is right by I-10 . The overall hotel is nice, nothing to write home about but it served its purpouse. Good beds, good shower, great price. I'll keep it as a reference for upcoming trips. PS : Cindy at the lobby is a very nice lady, thanks !Genuine Hotels.com guest review
front desk receptionist was mean ,gave me a room on the same side I did not want with plenty of rooms. Did not like my face.Genuine Hotels.com guest review
"Covenient for work. Good price. Clean room."
Basic room at good price. Clean room.Genuine Hotels.com guest review
"Glendale glitters and Glows lights."
Good location !! Microwave and refridgerator. Close neighborhood not so great. We liked the convenience of being close to the freeway but without the noise. Coffee in the lobby but nothing else. Would have been nicer with a breakfast or continental breakfast.Genuine Hotels.com guest review
I stay at the red roof inn often....the facility is clean. Neighborhood is just plain scary. Be careful and park in well lit areas. Once inside, you'll enjoy the facility....book online, either here or on company website. The counter is 30 or 40% higher. Enjoy.Genuine Hotels.com guest review
"Staff is very rude"
The staff was very rude. They complained about everything... It was a bit frustrating because we have stayed at different RedRoof locations and the staff has always been very flexible and nice.Genuine Hotels.com guest review
"Great hotel close to highway"
Staff was friendly and very attentive. Great experience. Highly recommended! !Genuine Expedia guest review
"Decent hotel. Great access to the highway."
Awesome trip 49ers wonGenuine Expedia guest review
Overall you get what you pay for. It was a good price for the holidays. I was expecting a small refrige and or microwave and got neither. But good for the price.Genuine Hotels.com guest review
"We always stay here!"
I love this hotel! It's located close to every thing right off the I-10 freeway. It's inexpensive, comfortable, clean and my dog stays for free. The staff is friendly and the coffee is good.Genuine Hotels.com guest review
"Second Stop on cross-country trip"
I have never stayed in a Red Roof Inn and I was pleasantly surprised at the quality of this hotel. The only thing that seemed dated was the elevator. My son and I used this location as the second stop in our cross-country road trip. The beds were comfortable but a bit too springy for my taste. No breakfast service but they did have coffee brewed in […] the lobby. Read moreGenuine Expedia guest review
"Nice for an overnight stay"
Had to find a room to stay overnight while driving home for the holidays. This hotel is right off I-10 and was reasonably priced. The hotel has a 24 hour front desk, so when we arrived at 1:00am there was no problems checking in. Booking through hotels.com made it really easy as we just picked up our keys and headed straight upstairs. The hotel has […] been newly renovated and that shows in the common areas of the hotel. The room was a good size- it appeared clean and didn't smell weird. Beds were good, although they didn't have the awesome memory pillows most other hotels have...there is no hair dryer FYI. The bathroom was also renovated although not as nicely as the rest of the room. The shower was a bit dirty...but I braved it for a short 5 min. shower. Overall it was a good experience for a short 8 hr stay. I left a belonging there and the manager was kind enough to make arrangements with me to have it delivered back to me. The neighborhood is surrounded by other hotels and didn't seem shady, but according to my app that gives details on crimes where you are at this is a high crime area. I always take all my belonging from the car during a hotel stay so that wasn't an issue for me- they also lock the back entrance and the front entrance is watched 24 hrs. Read moreGenuine Hotels.com guest review
Red Roof provides a predictable experience. The hotel is reasonable good and the price is commensurate with what you get.Genuine Hotels.com guest review
"Only in a Pinch"
Not good...okay, I guess for the money paid, but far below other motels for the same money - broken floor tiles, slow running sink drain, sub-standard WiFi connection, poor quality furniture (draws that wouldn't open or close easily, noisy side of the building, and, as is usually the case with third-party reservations, we were place as far down the […] hall as possible...also no breakfast. Our first and last stay at a Red Roof. Read moreGenuine Hotels.com guest review
"Great place to stay"
Nice clean place to stay:-)Genuine Hotels.com guest review
"Very Enjoyable Stay"
Very nice, clean and comfortable room! Love that all rooms are non-smoking.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )