All hotels in Phoenix, Arizona, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here5215 W Willetta St, Phoenix, AZ, 85043, United States of America, ‏‎855-239-9400
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.8 / 5Good

Score breakdown (from 895 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.0
  • Comfort
    3.9
  • Condition
    3.7
  • Neighborhood
    3.4
4.0 / 5Excellent
"Recommended hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was a very nice room n front desk were nice m efficient n helpful on checkin n out.
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Mary
US
3.0 / 5Good
"Red Roof Inn stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Expected a bit more out of this hotel. Thought it would be a bit classier. My opinion no disrespect Red Roof Inn but thought it was a Motel 6 with just a King size bed. But it worked for us.
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
A Traveler
US
2.0 / 5Fair
"Room"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Had bed bugs.. I complain and nothing was done about it
Genuine Expedia guest review
Other trip Mar 1, 2015
ann
US
2.0 / 5Fair
"First night stay in Arizona"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I was disappointed due to several different factors. I had been o a plane all a plane all day an wanted to relax, get on my computer and go from there. I was unable to get internet access on my laptop or my phone. I called the desk and already knew by her tone that this was nothing new. I called IT per recommendations and he couldn't help me either.There was no phone book or a pamplet to tell me what was near to eat at, etc. I thought I had booked a motel with a pool, eviiently not. The drawers, as I was looking for a telephone book, were terrible could tell they were used. After we left, I tried to remember as I dont think there was a coffee pot or a hair dryer. We were just not happy.
Genuine Expedia guest review
Other trip Feb 28, 2015
A Traveler
US
4.0 / 5Excellent
"Arizona family vacation"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The family and I stayed here one night. No issues or complaints. They have a security guard on-site which is always nice. Nice size rooms and easy freeway access.
Genuine Hotels.com guest review
1 night family trip Feb 23, 2015
Gabriel
US
3.0 / 5Good
"Room"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
My stay was okay I wished the staff wasn't as slow as she was
Genuine Expedia guest review
Other trip Feb 25, 2015
Alberta
US
3.0 / 5Good
"Limited handicap park & water pressure"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very poor water pressure and too few handicap parking. Room was nice
Genuine Hotels.com guest review
2 night trip with friends Feb 20, 2015
A Traveler
US
1.0 / 5Poor
"Don't recommend this hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
It was horrible. Bathroom floor was dirty, lipstick on the towel & wall was thin that you can hear people next door.
Genuine Hotels.com guest review
3 night romance trip Feb 12, 2015
A Traveler
US
4.0 / 5Excellent
"nice stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
traveling thru, just needed a room for the nite. The checkin was easy and the room was clean. Overall a nice stay.
Genuine Hotels.com guest review
1 night family trip Feb 16, 2015
A Traveler
US
3.0 / 5Good
"Quick trip go-to."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was just a quick trip to Phoenix, but I was glad to find such a great deal on this Red Roof Inn. The building condition wasn't the best/cleanest, but for what we needed it worked out. The staff was very accommodating. We thought our room had a strange, smoke smell and they were nice enough to move us into another one.
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
Daniel
US
4.0 / 5Excellent
"Close to Sky Harbor Airport. Pet friendly."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean quite room. Easy access to food and gas. Very close to freeways.
Genuine Expedia guest review
Other trip Feb 18, 2015
Holly
US
3.0 / 5Good
"THANKS FOR THE MEMORY"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
AWESOME STAFF ABOVE THE CALL OF DUTY
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Octavio
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was clean, and comfortable. Convenient location right off the freeway, and quiet area.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
2.0 / 5Fair
"Could have been better"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Little disappointed that the room looked NOTHING like the picture on the site. It looked old and dingy. The service at the front desk was slow...only one person working with 4 families waiting to check in....while other workers ran around doing nothing. Good location next to the freeway, easy on/off. Hot beverages available in the lobby was nice. Luckily we only stayed on night. Beds were not comfortable.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
Elizabeth
US
3.0 / 5Good
"Decent, modestly priced hotel."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Not located in the greatest area, but could be worse. Staff could be more helpful, but whatever. Just an average stay. Nothing impressive. Probably wouldn't stay again unless the price was right.
Genuine Expedia guest review
Other trip Feb 16, 2015
solomon
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Nothing was how the show in Internet, I rent a room not smoking and what I found was a room with ashes on the carpet duty linen and hair under sheets they need to recleaned the room
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
2.0 / 5Fair
"OMG"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
OMG it was my biz trip to phoenix. this is my first time to use red roof chain. All interior are about 1980s style. Maybe there are no upgrading for at least 10 years for furniture and carpet. It will be ok for $60s one night motel.
Genuine Hotels.com guest review
2 night trip Feb 11, 2015
A Traveler
US
4.0 / 5Excellent
"could be a lower price price down a little bit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
overall good
Genuine Hotels.com guest review
2 night family trip Feb 8, 2015
ELVIRA
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was very clean and comfortable for a great price!
Genuine Hotels.com guest review
1 night family trip Feb 4, 2015
Tonya
US
1.0 / 5Poor
"Total dive!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
As if the quality of the hotel was bad enough, the management is far less desirable. I would recommend spending anything you have to avoid this hotel.
Genuine Expedia guest review
Other trip Feb 9, 2015
hawkindot
US
5.0 / 5Outstanding
"Cheap stay great price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great easy location
Genuine Hotels.com guest review
1 night trip Feb 2, 2015
A Traveler
US
1.0 / 5Poor
"Our west coast trip - last leg"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
After traveling for 20 days, most reservations hotels and flights with Expedia, we picked a place close to the stadium to attend to the Super Bowl. We arrived at hotel on Saturday before the Sunday game, quickly dropped the bags in the room and didn't return until 11-12 PM. Room smelled not clean and bathroom - old urine scent. A turn off . My husband and nephew whom were traveling with me were also quite disgusted with the lack of hygiene in the room. Nobody in the reception area to answer the phone and even we had pre paid our stay for 2 nights we left early AM. Luckily found a room at Sheraton downtown which I highly recomend. Returning to NYC I calked Expedia whom contacted the hotel and they said there's was nothing they could do. We were not entitled to ANY refund, even we paid for 2 nights s s stayed for 1. Expedia on the other hand gave us a credit of 200 dol to be used in a future trip. I am a good Expedia customer and they showed good business ethics towards their patrons. The staff at the Red Roof Inn however and the conditions of the room we were forced to stay were just disgusting . Never recomend such a hotel
Genuine Expedia guest review
Other trip Feb 7, 2015
marian
US
4.0 / 5Excellent
"Would stay here again."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Loved this hotel. Very nice room and they had a security guard walking around the parking lot at night which was nice.
Genuine Hotels.com guest review
1 night trip Feb 2, 2015
Michael
US
4.0 / 5Excellent
"good price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Breakfast ok
Genuine Hotels.com guest review
1 night business trip Jan 22, 2015
Akef
US
4.0 / 5Excellent
"basic amenities"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Overall pleasant experience. Bath and shower need cleanup and updating. Facility felt secure and in good condition. Non smoking facility added to positive experience.
Genuine Hotels.com guest review
3 night romance trip Jan 30, 2015
Orlando
US
4.0 / 5Excellent
"Went for the super bowl"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is halfway between the airport and the stadium. Staff was WONDERFUL. The manager said flat out that she knew I was paying a higher than normal rate and to please ask if there was anything they could do to make my stay more comfortable. Hotel itself is adequate and very clean.
Genuine Expedia guest review
Other trip Feb 4, 2015
Ron
US
3.0 / 5Good
"Nice stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was comfortable. Close access to the freeway. Friendly staff!
Genuine Hotels.com guest review
3 night business trip Jan 27, 2015
Robert
US
3.0 / 5Good
"Quiet Stay in Phoenix"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I stayed at this hotel for an overnight business trip to Phoenix. The price was right considering it was Super Bowl Week. I asked and received a room on the quiet side of the hotel away from the freeway. Overall, hotel was very quiet. The elevator carpets were dirty however but the room, while dated, was clean. There were no business services such as a computer for printing documents. I had to ask for a ironing board from the front desk - and bring it back. Overall not a bad stay for the price.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2015
Oliver
US
4.0 / 5Excellent
"Just what we needed."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We'd definitely stay here again. Our choice tipping point was that this hotel is pet-friendly. We were driving, the hotel was easy to find in a complex of other hotels so the neighborhood was not an issue and there were a few convenience stores and gas stations nearby. Comfortable room. Staff was friendly and efficient. Downside was bathroom hygiene and dingy carpet. Noticed that shuttle service is available so would recommend it to friends flying in to Phoenix. Price is right.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
Mary
US
3.0 / 5Good
"Fun"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Was nice.. Better than i had expected
Genuine Hotels.com guest review
1 night trip with friends Jan 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Red roof west"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had a nice time good place to stay.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
Dana
US
4.0 / 5Excellent
"NICE AND CLEAN"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
NICE STAFF, NICE HOTEL, NICE ROOM, NEAR TO THE PLACES THAT WE WERE GOING TO GO, JUST THE NEIGHBORHOOD NOT SO GOOD!, I MINE, SO, SO!
Genuine Expedia guest review
Other trip Jan 26, 2015
LUIS
US
4.0 / 5Excellent
"Red Roof Inn Phoenix, AZ"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was pretty good. The one thing though I would have appreciated was that when my girlfriend forgot her shoes at the room, they didn't call me right away that they found something of ours in the room that we forgot. It's too bad we found that my girlfriend forgot her shoes 2 days later and we are from out of state. Hotels if people forget their stuff, please call back right away because we might still be in town and have time to go back and get them!
Genuine Hotels.com guest review
3 night family trip Jan 16, 2015
Harry
US
5.0 / 5Outstanding
"Decent hotel close to freeway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a nice secure hotel to stay at. A few restaurants close by and staff was very friendly.
Genuine Expedia guest review
Other trip Jan 23, 2015
gloria
US
3.0 / 5Good
"Not so nice hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I booked this hotel because we stayed in Red Roof Inns before. All were very clean and offered great amenities, including continental breakfast. This hotel in Phoenix was supposedly completely remodeled. I guess they missed a room. Our room was not clean nor comfortable. It did not even have a coffee maker in the room. A little thing like a coffee maker in the room and continental breakfast makes a huge difference to hungry, tired travelers. We left two days prior to when we were booked for due to a family emergency, but probably would have moved to a different hotel. I probably will not take the chance with any other Red Roof Inns.
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
US
4.0 / 5Excellent
"Good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good stay as always
Genuine Hotels.com guest review
2 night business trip Jan 16, 2015
Pablo
US
2.0 / 5Fair
"visiting arizona"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
the staff was fantastic at the front desk. but the housekeeping stunk. spoke no English. and the rooms are not nice no amenities. will not use it again.
Genuine Expedia guest review
Other trip Jan 20, 2015
melanie
US
2.0 / 5Fair
"just a place to sleep"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
the room was ok not worth the money i paid for it . the room was warm could not get the AC to cool. it was ok clean but i would not stay there again.
Genuine Expedia guest review
Other trip Jan 20, 2015
Rose
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I was awoke by house keeping banging on the door at 9am. Serious people, get a clue. So, I yelled back to them STILL SLEEPING!!
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"A diamond in the rough"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Came across this place like a camel found an oasis....way better than the place I had stayed the night before. Thank you red roof inn
Genuine Hotels.com guest review
1 night business trip Jan 13, 2015
Sandra
US
4.0 / 5Excellent
"Red Roof Inn, West Phoenix"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Although the room was small, it was just me as a guest. The room was clean. Usually I look at the rest room, it had a nice wood floor and also clean.
Genuine Expedia guest review
Other trip Jan 18, 2015
Jean
US
3.0 / 5Good
"In Phoenix"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Bang for your Buck - this hotel is a good value. A step up from Motel 6. Reception staff was exceptional!
Genuine Hotels.com guest review
1 night trip Jan 13, 2015
A Traveler
US
4.0 / 5Excellent
"Red Roof Inns Rule!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I LOVE Red Rood Inns!. Perfect for the business traveler, like myself.Big room, comfy bed and pillows. Nice 37in flatscreen w HD programming, smooth running shower head (important for me), mini-fridge and microwave, easy access off fwys. And great rates!
Genuine Hotels.com guest review
1 night business trip Jan 12, 2015
A Traveler
US
4.0 / 5Excellent
"Peaceful"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
It was very comfortable
Genuine Hotels.com guest review
1 night trip Jan 7, 2015
A Traveler
US
3.0 / 5Good
"Comfortable and clean but in a bad area"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    1.0
The place was clean and comfortable. It's super cheap but in a bad neighborhood. If you need somewhere to sleep and immediately check out this isn't bad.
Genuine Hotels.com guest review
1 night trip with friends Jan 10, 2015
A Traveler
US
3.0 / 5Good
"Bare Bones"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Bare bones and not much else. Clean and cheap but room had no amenities whatsoever (not even shampoo) and could use some updating and sprucing up.
Genuine Hotels.com guest review
1 night trip Jan 9, 2015
A Traveler
US
1.0 / 5Poor
"Don't waste your money!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Would have been better off pitching a tent!
Genuine Hotels.com guest review
1 night family trip Jan 7, 2015
Natasha
US
4.0 / 5Excellent
"Peace and Quiet"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
It was quiet and comfortable in the room.
Genuine Hotels.com guest review
1 night business trip Jan 6, 2015
A Traveler
US
4.0 / 5Excellent
"centrally located, great location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed at the Red Roof for work. Overall I was happy with staff and the location. Definitely not a 5 star hotel but it got the job done and no complaints overall.
Genuine Expedia guest review
Other trip Jan 11, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good value for a place to sleep for the night. Not fancy, but clean.
Genuine Expedia guest review
Other trip Jan 10, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews