This motel was build about 30'years ago so it looks like a typical two story motel. It was updated with comfortable beds, old TV(soon to be switched out for a flat screen) microwave and small refrigerator. The personal were very friendly. Breakfast included was typical heavy on the bread and waffles. They did have apples for fruit. Nicely located with […] very little noise from highway or train. It was priced nicely. Read moreGenuine Expedia guest review
"Okay for the price"
Considering the price, it was okay. No room to sit for the free breakfast (only three tables) and the breakfast had very little to offer.Genuine Hotels.com guest review
One of the beds squeaked at every movement. The blow dryer stopped working with half of my hair still wet! Coffee in the breakfast service was stone cold. The staff at the front desk were less than welcoming and should take a course or two on customer service. For the price I paid for the hotel I wasn't expecting that much but this was ridiculous!Genuine Expedia guest review
Sheets were thin. Mattress was lumpy.Genuine Hotels.com guest review
"Quality of service"
Nice room. About continental breakfast they need to have a little more variety of fruits. Nice hotel for the price and thanks for the Internet service freeGenuine Hotels.com guest review
"Value sleeping quarters."
Good value/inexpensive hotel for travelers. Breakfast could be enhanced a bit; perhaps with some boiled eggs? Found our tub to be a bit Slippery.Genuine Hotels.com guest review
"Very good value hotel."
Room was clean and comfortabe. Continental beeakfast in the morning left a lot to be desired. Very limited choice of food and a very small crowded dining area. Overall the stay was good and a great value.Genuine Hotels.com guest review
"Affordable and Clean"
Very affordable and just wanted we needed for a quick night stay.Genuine Hotels.com guest review
"Quick overnight stay"
Conveniently located close to the freeway, gas stations, restaurants, and fast food outlets. Comfortable room at reasonable rate. Old style TV but channel selection good and the TV worked fine. Railroad noise noticeable at times but not horrible.Genuine Expedia guest review
"Will not stay here again"
Not a friendly clerk. Carpets were thread bare.Genuine Hotels.com guest review
"The worst service costumer experience ever"
That was a mistake in the reservation and they were completely intransigent. I had to pay it all and no had no service at all. The manager was rude and unpleasant. I do not recomend.Genuine Expedia guest review
The motel is run-down. Hotel staff that greeted me was not friendly but I think she was dealing with other difficult customers at the same time. What was absolutely unacceptable is that the hotel said it was non-smoking but the room REEKED of stale smoke.Genuine Expedia guest review
"Decent hotel with easy highway access"
Tired from business travel was able to rest, not allot of traffic noise++Genuine Expedia guest review
"Flagstaff Howard Johnsons"
Was mediocre at best. If you're just looking for a clean place to sleep and not looking for anything special this is your place. Parking was atrocious though. We had to park on the complete opposite side of the hotel from where our room was.Genuine Hotels.com guest review
We got a smoking room by mistake then the front desk worker argued with us about our reservation. Told us it would be $70 more for non smoking or we had to find another place. After talking to the manager and showing her our reservation email, she found a handicap room smoking room. The continental breakfast was very minimal and no healthy options […] . Read moreGenuine Expedia guest review
Awesome experience!Genuine Hotels.com guest review
Very disappointed as booked a non-smoking room well in advance and was given a smoking room with pets on our return stay. Checked with Hotels.com and they reconfirmed a non-smoking room, but the hotel said they were all booked. So, we cancelled the return stay and booked elsewhere. The hotel staff were not at all accommodating.Genuine Hotels.com guest review
"Don't stay here horrible place!!!!"
Request non smiling manager had non smoking room but gave us smoking . Would not change unless we paid more . Manager very rude!!!Genuine Expedia guest review
"Out of date rooms! Didn't stay."
The room here was extremely out of date for the price. Nasty cigarette marks on the carpet, old box TVs, and the room had a strange odor. Definitely wouldn't suggest, there are much nicer rooms in flagstaff for the same or just a little more. I didn't even stay.Genuine Hotels.com guest review
we stayed in a Smoking room, could not get a non-smoking room. two small children, not very pleasant.Genuine Hotels.com guest review
As a business traveler this is better accommodations than some of the other places I have tried lately.Genuine Hotels.com guest review
"Satisfactory stopover hotel in Flagstaff"
Good hotel for a good night's sleep while on a road trip.Genuine Expedia guest review
The room was quiet and comfortable.Genuine Hotels.com guest review
Website very deceiving nothing like the pictures and they smell !Genuine Hotels.com guest review
The place felt safe, but nothing fancy. The pool was right along the highway - functional but not aesthetic. The TV was 1990s vintage at best.Genuine Expedia guest review
"Very close to highway no noise access good."
over all very nice, would recommend to all friend and familyGenuine Expedia guest review
"What A Dump"
Yikes!!! I will never stay at another Howard Johnsons again, no matter how great of a deal that's advertised. The condition of this hotel (if you call this a hotel) made the nearby Super 8 and Motel 6 look like luxury hotels. It was nothing like the picture. Holes in the wall, a hole in the tub, dinosaur tvs, strange hair in the sheets...A horrible […] experience. It felt like what I imagine a truck stop must feel like. Never again. I will sleep in my car first. Read moreGenuine Hotels.com guest review
nice confortable clean room.........close to NAUGenuine Hotels.com guest review
I waited too long to reserve a room at a nicer hotel. Too much $ for an old place. Had to have beds though while visiting NAU. It sufficed. Not horrible but I would only stay there if I had to. My advice is to splurge and enjoy beautiful Flagstaff!Genuine Hotels.com guest review
In adequate internet service. Mediocre breakfast. Poor television reception. Out-dated television.Genuine Expedia guest review
"Not worth it"
First off, we had to pay an extra $17 for a non-smoking room ( when we actually did book and paid for a non-smoking room online), on the insistence of the person behind the counter. The hotel was part of a very sad-looking hotel row. Had we known how shabby everything looked, we would have certainly booked at a better hotel. The only hot items for breakfast […] were the waffles and coffee. No oatmeal? I do have to say that the room was very clean, despite what it looked like. We're never staying here again... Read moreGenuine Hotels.com guest review
ComfortableGenuine Hotels.com guest review
I booked a room thru Expedia for non smoking. when i got to the hotel i was given a smoking room. They charged me $15.00 plus tax to change to a non-smoking room. the next day i brought my receipt in to show them that i booked a non smoking room and they would not give me my money back.Genuine Expedia guest review
Bad from the beginning. Very rude clerk at the front desk. $30 extra charge for 2 each non- smoking rooms we reserved weeks in advanced. They had several available for a cost. The receipt did not reflect the additional cost. Stains on bed covers that looked like they had been under my truck. Not to mention the cockroaches. The breakfast looked like […] a buffet for an elementary school. No clean up at all. Read moreGenuine Hotels.com guest review
Room was perfect for overnight stay, clean and safe. Staff at front desk was grumpy, but overall helpful. Breakfast was good!Genuine Hotels.com guest review
It was Terrible, I requested a NON smoking room, and I got a SMOKING room, when I asked I was told that It was Hotel.com fault and he was very rude about it.Genuine Hotels.com guest review
The hotel was rated very highly in many of the reviews but the reality was different. We had booked 2 rooms, one with a king bed and the other with 2 full size beds. The rooms were very basic, but clean. The beds were uncomfortable...especially the full size beds. I probably would try somewhere else next time. WSGenuine Hotels.com guest review
For the money and with this being such a last minute trip, it worked for us. Definitely dated and the mattresses need replaced but, it still worked.Genuine Hotels.com guest review
"OK for a One Night Stay"
Beds were uncomfortable, TV's were the old style box TV's. Reception area was actually OK. Check in person was not welcoming.We did however leave a pillow and an I-Phone charger at the hotel. We called and asked if they could check and hold it for us and we were able to pick these items up on our way back several days later. Didn't eat the breakfas […] t. Read moreGenuine Hotels.com guest review
"not worse of the money that i paid"
i will not book this hotel againGenuine Hotels.com guest review
"Customer Service issue"
I booked accessible room and upon check in hotel clerk wanted to put me upstairs with no elevator access, she then switch to lower level and room was not accessible, went back and she then got it correct. Was told that I should not rely on Hotels.com to call and confirm that special requests can be met. Maybe a bad day for her but was not very pleasant […] for me. Read moreGenuine Hotels.com guest review
We booked a NON Smoking room. We where given a smoking room that STUNK !! When I went to front desk, the man was very RUDE and said if you want a NON smoking room I had to pay additional $29.00 as it would be a new booking I showed nim I had a reservation with NON smoking and he said his computer said no Preference that I would have to take it up with […] Hotels.com. I use Hotels.com all the time and never have any trouble. They should have just changed us to a NON smoking room as they had them. We will NEVER stay there again !!!!! Read moreGenuine Hotels.com guest review
I stayed for a quick overnight. The room was clean, adequate, and quiet. I grabbed some juice, coffee, and donuts before I left. The hotel is within walking distance to the Outback and Cracker Barrel. I would stay again for an overnight.Genuine Hotels.com guest review
I travel for a living but I still look for good value. This hotel was over-priced for the condition of the facilities. 1st, the clerk could care less. She barely looked up from her screen (which I'm sure was not business related), there was no welcome much less any greeting. 2nd, they did not attempt to honor my preference request and I was located […] at an end unit next to a busy truck route. 3rd, the older, exterior entrance in bad weather was also noisy. Also older was the decor with cheap looking and partially damaged furnishings. The carpet and bedding was well past it's prime. Finally, I would recommend spending a little more for a nicer place, but you shouldn't need to. Read moreGenuine Hotels.com guest review
NEVER get a smoking room at this hotel! (its absolutely horrible)Genuine Hotels.com guest review
"Great price for a comfortable overnight stay"
I was very pleased with the service provided at this hotel. The room and bathroom were very clean. The staff was friendly and helpful. It was located in a nice neighborhood and was about an hour from the Grand Canyon, which was our destination.Genuine Hotels.com guest review
"safe place to sleep"
This hotel is located on the east side of Flagstaff just off I-40, with plenty of restaurants and amenities nearby including a Walmart. Convenient to Downtown, yet far enough away. A decent place to sleep safely while on business or sightseeing.Genuine Hotels.com guest review
Room smelled like smoke a little and needs some updating.Genuine Expedia guest review
The hotel was in good condition. We stayed at this hotel because of its proximity to all of the local owned restaurants and interstate. The only major issue was breakfast. There was not a big enough variety for kids so we ate at restaurants nearby. The room was in good condition and mattress seems new. We would stay there again.Genuine Hotels.com guest review
"Not great, but not bad"
Easy access to the highway & decent breakfast. othing to write home to mom about, but considering the price, wasn't too bad.Genuine Hotels.com guest review
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