All hotels in Flagstaff, Arizona, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2520 E. Lucky Lane, Flagstaff, AZ, 86004, United States of America, ‏‎855-239-9481
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3.3 / 5Good

Score breakdown (from 795 reviews)

Average rating for:

  • Cleanliness
    3.6
  • Service
    3.4
  • Comfort
    3.5
  • Condition
    3.2
  • Neighborhood
    3.5
3.0 / 5Good
"Free WiFI?"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was normal, except for the wifi internet that never worked. They supposed to have multiple modems all over, and tried like 5 of them and never worked. Dont understand how can they promote the hotel saying Free WiFi when certainly don't have it.
Genuine Hotels.com guest review
1 night trip with friends Jan 31, 2015
Gabriel
US
4.0 / 5Excellent
"Uhaul Move"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Driving a 26 ft Uhaul across the states. The hotel was simple, beds comfortable and shower had a good force. Older hotel but had fridge, microwave and amenities.
Genuine Hotels.com guest review
1 night business trip Jan 26, 2015
Rowena
US
3.0 / 5Good
"Spend less - get less"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    2.0
When we first walked in there was a potent sour smell to the room. The bed is an old spring mattress that had outlived its day and they just added a foam pad on top. Other than that, it was a nice room for the price.
Genuine Hotels.com guest review
1 night romance trip Jan 22, 2015
Doris J
US
1.0 / 5Poor
"HoJo on Lucky Ln. = HORRIBLE"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
The desk clerk Nick, was HORRIBLE and no help at all!
Genuine Hotels.com guest review
1 night romance trip Jan 25, 2015
John
US
2.0 / 5Fair
"Disappointing for a HoJo's"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel is old, the room was dark & dingy & no amount of cleaning could make me want to use the shower! Let's just say I was very glad we had only booked it for one night. Definitely a place in need of upgrading!
Genuine Expedia guest review
Other trip Jan 24, 2015
sno-bird
US
4.0 / 5Excellent
"The hotel was average and it competed the trip"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We watched my college team play and we had a great time away.
Genuine Hotels.com guest review
1 night trip Jan 15, 2015
A Traveler
US
4.0 / 5Excellent
"Cheap and Clean"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is located in a central location... it is very easy access to Flagstaff and the highway to SnowBowl and Grand Canyon
Genuine Expedia guest review
Other trip Jan 20, 2015
Ashton
US
4.0 / 5Excellent
"god breakfast"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
my biggest problem was expedia booking are room wrong and the hotel staff not wanting to honor the mistakes definitely no customer service or caring about customer satisfaction they . the staff said expedia does this all the time if that is the case then they should of corrected it with expedia or stop doing business with them
Genuine Expedia guest review
Other trip Jan 19, 2015
joe
US
2.0 / 5Fair
"The pillows had a. Bad oder"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Front desk was helpful and frindley best part of the stay
Genuine Expedia guest review
Other trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean room/sheets for a great price!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Room was great, bathroom was big, great seating/kitchen area, but most importantly very clean room and clean sheets. Doesn't look like much on the outside, but rooms are great! I got it cheaper than I would've thought!
Genuine Expedia guest review
Other trip Jan 17, 2015
ashley
US
2.0 / 5Fair
"don't book without doing research"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
the stay was pretty miserable. the furniture appeared broken. the bed cover was old/dirty. strangers knocked on my door. the hotel, itself, was crammed in between a dozen other hotels on a frontage road off I40. i attempted to get a refund, but i was only offered a $20 voucher which i have yet to receive. that was a week ago. i am very disappointed.
Genuine Hotels.com guest review
1 night business trip Jan 8, 2015
Robert
US
1.0 / 5Poor
"poor"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
There was mold in the room. My worst allergy the door had an opening in the. Bottom edge good for mice to bet in not happy
Genuine Hotels.com guest review
1 night trip Jan 6, 2015
shirley
US
4.0 / 5Excellent
"Snowbowl Rest Stop"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great little spot to stay when you go to Snowbowl. Good little breakfast. Stayed with my two kids. About 30 minutes to Snowbowl.
Genuine Hotels.com guest review
1 night trip with friends Jan 9, 2015
James
US
3.0 / 5Good
"fair for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The wind shield strip at the bottom of the door was cracked, so the room is really cold...
Genuine Hotels.com guest review
1 night romance trip Dec 24, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Overpriced for what it is. Basic hotel, showing signs of age. Needs work. Rooms OK. Towels well past their "use by date". Basic breakfast.
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
US
2.0 / 5Fair
"Needs Work."
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
We requested a non smoking room and the room was a smoking one. There were cigarette marks all over the tub. There was cigarette burns on the comforters. I wouldn't even take a shower in there.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
A Traveler
US
3.0 / 5Good
"fLAG"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
ROOM WAS FINE, NO COMPLAINTS. FACILITY A LITTLE WORN ESPECIALLY OUTSIDE OF BLDG. BUT ROOM WAS COMFY AND SERVED ITS PURPOSE
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
denny
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel - we wanted something easy and inexpensive and this met the bill. Only problem was, while it was quite cold outside, we couldn't get the heat to go low enough, so it was quite toasty all night.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
Stephen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was clean & comfortable & very reasonable. Staff was friendly.
Genuine Expedia guest review
Other trip Jan 6, 2015
Laura
US
2.0 / 5Fair
"comment"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I felt like I was in a dive at motel 6. I wouldn't recommend this place to anyone. Clean up the rooms and take care of your customers.
Genuine Expedia guest review
Other trip Jan 5, 2015
charles
US
3.0 / 5Good
"I guess for the area the price was okay."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It could probably some maintenance work on the carpeting, paint, and shower area. I have stayed in other hotels/motels for this rate and get a much fancier room, but I can not complain too much about the room.
Genuine Expedia guest review
Other trip Jan 5, 2015
John
US
4.0 / 5Excellent
"good service, convenient location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
stayed on new year's eve. nice service. coffee machine broke in the morning, could have been fixed promptly.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
mohammad
US
2.0 / 5Fair
"Dont recommend"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Front desk clerk was a snob. The thermostat on the heater wasnt working properly so i had to get up every hour to turn the heater off and on. There was no fridge in the room even though it was one of the amenities. Sheets were very wrinkled, makes me wonder if they were even changed. We will not be staying there again.
Genuine Expedia guest review
Other trip Jan 4, 2015
Kelly
US
3.0 / 5Good
"Ok for the money"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We were in a pinch and needed a place to stay, the room served it's purpose. Nothing to rave about, the breakfast room was so small it was a little chaotic. They do not restock breakfast items, when they are gone they are gone.
Genuine Hotels.com guest review
1 night family trip Dec 29, 2014
Cheryl
US
3.0 / 5Good
"Last minute booking"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
In Flagstaff, decided to stay another night and booked this hotel same day which was great. I think it was over priced, room was clean and bed was comfortable but I've stayed at motel 6 for less and get the same guality of room. The free breakfast was really a continental breakfast (cereal, bagels, toast, and one waffle maker that everybody had waited in line for. When you advertise free breakfast you would think you'll get hot breakfast (eggs, sausage, etc.). If the price was lower it would of been a four star rating but they get two stars.
Genuine Expedia guest review
Other trip Jan 3, 2015
Cold Louie
US
2.0 / 5Fair
"Very disappointing"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The table was falling off, and beds were not that comfortable
Genuine Expedia guest review
Other trip Jan 1, 2015
maxfrm
US
3.0 / 5Good
"Decent hotel in a convenient location."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed for a night on the way back to phoenix from up north. Hotel was in a convenient location. Room was very clean. Beds were ok. Wifi was slow. Breakfast was ok.
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
US
1.0 / 5Poor
"Would not stay there again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
"Breakfast" was pathetic. Room very noisy next to freeway. Front deck attendant was not service oriented.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
A Traveler
US
1.0 / 5Poor
"Worst if the Bad"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
This is the worst motel by far. I am surprised that HOTELS.COM would even offer such a low life on their site. It is convenient but that is where it ends. The unit is run down. The linen is just not fit to sleep on. Stains and gray with rips in the pillows. We booked with HOTEL.COM so not much dealing with the front desk. We took one look at the place, old furniture, terrible plumbing soiled floors. We just packed up and left for good. It should be condemned. Do not stay here.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
John
US
2.0 / 5Fair
"Meh"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
It was fine for the one night we needed to stay considering I tried at least a dozen places first that were booked... but we were right by the stairs, which was LOUD, and the pillows were gross. No pillowcases and one felt like it was stuffed with lumpy oatmeal. The water pressure is nonexistent. And the hair dryer completely QUIT. Not cool when temps are at 19 degrees outside. I wouldn't recommend it.
Genuine Expedia guest review
Other trip Dec 30, 2014
Weary Traveler
US
2.0 / 5Fair
"Location off highway"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Terrible service. ( arriving pm ) Reservation for lower level and also called to make sure to have lower level (was available when arrive) but when arrived had upstairs room. The receptionist didn't look at the notes on the screen. I didn't tell her twice and finally get a lower level. Will complain to corporate and management
Genuine Expedia guest review
Other trip Dec 29, 2014
Benny
US
3.0 / 5Good
"Good value for the price."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice, spacious room for the price. Exterior of the building needs a little updating (worn exterior carpeting on the walkways).
Genuine Hotels.com guest review
1 night business trip Dec 22, 2014
A Traveler
US
2.0 / 5Fair
"Average hotel for the price."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel is average for the price. Our sheets had some stains on them and our television was a bit outdated, but for the price it's a bed and a shower. For just a few bucks more, i'd stay somewhere else next time.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Christopher
US
3.0 / 5Good
"Just fine"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Adequate.
Genuine Hotels.com guest review
1 night trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Typical Hotel Room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Pretty standard room for the price. Just an overnight stay before going to the Grand Canyon. No complaints about our stay!
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
James
US
5.0 / 5Outstanding
"Enroute to phoenix"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Exceptional. Room. Service. Location. Clean. Enjoyed. Thank you.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
3.0 / 5Good
"Inexpensive place to sleep"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We were moving our son to Flagstaff and just needed a place to sleep for the night. The hotel met our needs for this trip.
Genuine Expedia guest review
Other trip Dec 21, 2014
Gary & Lisa
US
3.0 / 5Good
"Just okay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The room was moderate but needs a update. The bed was comfortable but there were multiple stains in the carpet. Again, just needs an update with new furniture and fixings. When we checked in, the front desk associate was moody and she kept raising her voice. Was frustrating dealing with someone like that upon arrival.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2014
A Traveler
US
3.0 / 5Good
"desk clerk asleep"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
When we arrived it was the middle of the night and the desk clerk was asleep. We woke him up to check in. He never checked my card or my ID, he had me sign a paper and gave us our room key that was it. I didn't even get a copy of the paper I had to sign. The room was okay for a one night stay, it compared to a Motel 6 which I am okay with. Overall it was okay. I would probably be bored just sitting there too and have a hard time staying awake. At least he was polite and he did tell us about the free breakfast. For the price it was okay..
Genuine Expedia guest review
Other trip Dec 15, 2014
Donna
US
3.0 / 5Good
"Smokey smell in a non-smoking room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is great, the staff super nice, and room was clean, but even though it was a non-smoking room it smelled of smoke and it seemed like smoke was coming out of the vent in the bathroom every time I turned it on. The smell was so bad that even clean clothes in my suitcase ended up smelling of smoke. Yuck!
Genuine Hotels.com guest review
1 night trip Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
"Cook"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Its was noisy, overall, it was comfortable.
Genuine Hotels.com guest review
1 night trip Dec 9, 2014
Mae
US
5.0 / 5Outstanding
"Great place for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was clean and roomy
Genuine Hotels.com guest review
1 night romance trip Dec 7, 2014
Jeanette
US
1.0 / 5Poor
"Noisy and very old building"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
At check in they were not friendly at all. Because we booked through Expedia they put us in the end room next to a busy road. There were LOTS of rooms empty that night that were in from the road, they could have put us in one of those.
Genuine Expedia guest review
Other trip Dec 6, 2014
Chuck
US
5.0 / 5Outstanding
"Great hotel with great people."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were on our way from California to Texas and needed a place to hang our hat so to speak. This was a very nice hotel and easy to get to. Very clean and with all the amenities you would want.
Genuine Expedia guest review
Other trip Dec 6, 2014
Allen
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We were very satisfied with the décor in the room and the fact that there was a hair dryer and ironing board. It was also close to Denny's where we had a meal.
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
2.0 / 5Fair
"Nice for the budget price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Very old and outdated rooms, but very clean, pretty noisy in really early am with construction works stomping around at 4 am. Very nice breakfast. Desk very friendly. The room had a desk but no light to work at it. Old TVs.
Genuine Hotels.com guest review
1 night romance trip Nov 30, 2014
Ron
US
1.0 / 5Poor
"Bad"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Rooms were not maintained well and Staff was bad.
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
"Clean and Affordable!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Check-in was very fast, room was clean and quiet, easy to find hotel. I stay in Flagstaff fairly often and this is the first time I've gotten a room at a reasonable rate that was clean and in decent condition.
Genuine Expedia guest review
Other trip Dec 3, 2014
Daisy
US
3.0 / 5Good
"Can't expect perfection"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Sorry no more milk, the boss only left us those. bring your own milk. towel too old bring your own towels.
Genuine Hotels.com guest review
1 night trip Nov 29, 2014
wang
US
2.0 / 5Fair
"Would not stay here again"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Clerk gave us the wrong hotel key when we checked in at night. When I entered the room the deadbolt was on which awakened a poor lady sound asleep. Breakfast area was not maintained very well. Tables were dirty. Area was dirty. Room was okay at most. No elevator. We were on the 3rd floor and the stairs were not close by. Smelled stale. Pillows and bed were comfortable. Shower did not drain well. Towels were awful. It was not the worst place we've stayed but for the price it was to be expected. I don't think we would stay again.
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
Cassandra
US
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