All hotels in Flagstaff, Arizona, United States of America
1 room, 2 adults
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2520 E. Lucky Lane, Flagstaff, AZ, 86004, United States of America, ‏‎855-239-9481
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Hotels.com reviewsTripAdvisor reviews
3.1 / 5Good

Score breakdown (from 839 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.3
  • Comfort
    3.3
  • Condition
    3.0
  • Neighborhood
    3.4
1.0 / 5Poor
"Would not stay there again"
Room was dirty. Blankets had holes in them. Time for remodel!!!!
Genuine Hotels.com guest review
1 night romance trip Aug 10, 2015
Barbara
US
4.0 / 5Excellent
Overnight stay
Genuine Hotels.com guest review
1 night family trip Aug 4, 2015
Dave
US
4.0 / 5Excellent
"Good stay for travelers"
Good place to stay while traveling through. Met expectations for the price.
Genuine Hotels.com guest review
1 night family trip Aug 11, 2015
A Traveler
US
2.0 / 5Fair
"unhappy"
We arrived at 3:00PM hardly anyone was checked in. We were given room 115 last room on bottom floor. Very noisy from the traffic. At about 4:00Am you could no longer sleep from the traffic on the street. Need to replace windows to help with traffic noise.
Genuine Hotels.com guest review
1 night romance trip Aug 12, 2015
THOMAS
US
2.0 / 5Fair
"Disappointing"
Seemed more like a low budget motel than the 'Howard Johnson'.
Genuine Hotels.com guest review
1 night family trip Aug 5, 2015
A Traveler
US
4.0 / 5Excellent
"HoJo"
Pretty good place to stay for our family. I would stay there again.
Genuine Hotels.com guest review
3 night family trip Aug 3, 2015
Dorothy
US
2.0 / 5Fair
"so so~"
not satisfied
Genuine Hotels.com guest review
2 night family trip Aug 5, 2015
A Traveler
US
2.0 / 5Fair
"Ok hotel"
It was ok
Genuine Hotels.com guest review
1 night family trip Aug 6, 2015
joseluis
US
3.0 / 5Good
"Beautiful mountain views. Close to all."
Hotel close to major highways. Various restaurants walking distance. Big Walmart store for all needs (grocery, clothes, and all) also in same corner. Close to Grand Canyon, Lowell Observatory, Meteor Crater, and other historic towns. Something I've been wanting to do many years. Met many visitors from all over the world in hotel.
Genuine Expedia guest review
Other trip Aug 9, 2015
Matteo Family
US
1.0 / 5Poor
"Terrible experience"
We prepaid for a non-smoking room and got a smoking room. The staff lied and indicated that I paid for a smoking room (my travel company email showed clearly otherwise). The place was oversold, loud, parking was terrible, and it is right off a loud highway. There was masking tape all over the room from a paint job partly completed. Called Expedia and there was a 2 hour wait. I chose the callback option and got a call at 2am (6 hours late). Typical Expedia customer service unfortunately. Stay there at your own risk.
Genuine Expedia guest review
Other trip Aug 9, 2015
Disappointed
US
3.0 / 5Good
"So so motel"
Bed is comfortable, staff is friendly and helpful; but need better upgrade, breakfast is too simple; would stay somewhere else better
Genuine Expedia guest review
Other trip Aug 9, 2015
wding
US
4.0 / 5Excellent
Good place to stay!
Genuine Hotels.com guest review
1 night romance trip Aug 4, 2015
Robert
US
3.0 / 5Good
"It was ok but not the best."
The hotel was older and it showed in the room. They used old tattered towels, there were no wash cloths. Take your own shampoo and conditioner. They only provided shampoo and lotion, no conditioner even after it was requested. There was stains on the blankets. The mini fridge and microwave in the room was nice.
Genuine Hotels.com guest review
2 night trip with friends Aug 2, 2015
A Traveler
US
1.0 / 5Poor
"Like a Hollywood Set"
The pictures I saw, and made the call to book, was a nice white clean colonial clapboard mansion . In reality, it was like something off a Hollywood set, that's just a façade and behind it, its a run down old dilapidated structure. Rooms dark and musty, the ac didn't work, even after we figured out the controls (so old, the lettering worn off). Everything dirty and peeling, including the indoor outdoor carpeting (have seen that in years) on the walkways. Beds were substandard, room carpet stained and filthy, towels could be used to sand your next wood project. I mean, there was nothing redeeming about this place, and will probably take the time to author a letter to the chain. (would I recommend to a friend?...haha, but no.. I don't think AZ could house inmates here with the current conditions)
Genuine Expedia guest review
Other trip Aug 6, 2015
Trekk
US
3.0 / 5Good
It was ok for a one night stay. As they say you get what you pay for, hotel prices have really gone up.
Genuine Expedia guest review
Other trip Aug 5, 2015
A Traveler
US
3.0 / 5Good
"Stayed one night during a road trip"
Sure, the room was a bit outdated and showed a little worn, but the bathroom had been remodeled and the bed was very comfortable. Had a nice quiet evening and a good sleep. I only dealt with two staff members and both were polite and friendly. Internet was fast.
Genuine Expedia guest review
Other trip Aug 3, 2015
Mick
US
2.0 / 5Fair
Eh. It's a place to sleep while traveling. Not much more to say.
Genuine Hotels.com guest review
1 night business trip Jul 30, 2015
A Traveler
US
4.0 / 5Excellent
it was good stay, beds were fine room was clean.
Genuine Hotels.com guest review
1 night trip with friends Jul 29, 2015
robert
US
3.0 / 5Good
"OK for price!"
Bathroom was dirty, no towels for pool. For the price it was ok.
Genuine Expedia guest review
Other trip Aug 2, 2015
A Traveler
US
2.0 / 5Fair
"Not what I was expecting for 120 a night!"
The bathroom and room were gross! I found stray hairs under the sheet and on pillow. The sheets and pillows had stains. Gnarly dust build up in all corners. I didn't feel comfortable at all For 120 a night I expected at least cleanliness. I'm just glad we didn't find bed bugs or worst that I know of anyways...
Genuine Expedia guest review
Other trip Aug 2, 2015
cassie
US
3.0 / 5Good
"OK, nothing special"
Basic hotel on a strip of chains. Had a nice stay... room was quiet. Bed covers and room could be improved but overall what we expected. Internet was terrible- on and off. Would stay here again but would also look elsewhere for better prices. We paid about $120 a night in high season. Takes about 1.5 hours to grand canyon. Lots of chain restaurants around to eat in. We didn't try the breakfast from the hotel.
Genuine Expedia guest review
Other trip Aug 2, 2015
jess
US
5.0 / 5Outstanding
"MANAGER AND HER STAFF WERE MOST ACCOMMODATING."
THE MANAGER WAS QUITE FRIENDLY AND MADE OUR STAY VERY PLEASANT.
Genuine Expedia guest review
Other trip Aug 1, 2015
A Traveler
US
2.0 / 5Fair
toilet backed up when we first checked in. They called a plumber that never arrived. Moved us next door into a handicap room. No washcloths, old building, needs good cleaning.
Genuine Hotels.com guest review
1 night romance trip Jul 27, 2015
A Traveler
US
3.0 / 5Good
"Not too happy"
The room was ok. The bathroom was filthy! Hair was in the bathtub, floor was dirty, there was only one bath towel and my husband had to run to the office to get one in the morning. We were not impressed with this hotel.
Genuine Hotels.com guest review
1 night romance trip Jul 24, 2015
lora
US
5.0 / 5Outstanding
Great Stay. Close by airport
Genuine Hotels.com guest review
1 night trip with friends Jul 22, 2015
Patricia
US
1.0 / 5Poor
"one of the worst places to stay"
it was bad room was not very clean not easy to find and person at desk was rude would not ever stay again there
Genuine Hotels.com guest review
1 night family trip Jul 7, 2015
carol
US
5.0 / 5Outstanding
Nice bed, very clean room
Genuine Hotels.com guest review
1 night romance trip Jul 20, 2015
A Traveler
US
1.0 / 5Poor
Customer service is really poor.
Genuine Hotels.com guest review
1 night family trip Jul 21, 2015
A Traveler
US
1.0 / 5Poor
"bad"
Was not at all happy with our room Will not stay there againb
Genuine Hotels.com guest review
1 night family trip Jul 18, 2015
dorisann
US
3.0 / 5Good
"As long as you don't want breakfast...."
Good: staff is friendly, beds are pretty comfy, older hotel but room was a good size Downside: our refrigerator hummed so loud we had to unplug it, even though we wanted to use it; only one staff member to work the desk and keep breakfast running; breakfast was a nightmare...way too many people in a tight space for food that wasn't very good
Genuine Expedia guest review
Other trip Jul 20, 2015
A Traveler
US
3.0 / 5Good
"Just okay."
It was close to the Flagstaff vicinity, but it was just okay. The pool was out front by the street, no exhaust fan in the bathroom for showers and the shower temp was unpredictable and low volume. Breakfast was just okay. Small eating area and packaged small muffins. They did have a waffle maker. They initially only put 1 bath towel in for my family of 4, and when I asked for the housekeeping staff to put 4 in (one for each of us) when they refreshed the room, they only put 3. The beds were comfortable though, and it was quiet. Thankfully normal families/people staying, no riffraff.
Genuine Expedia guest review
Other trip Jul 20, 2015
A Traveler
US
3.0 / 5Good
"It's Flagstaff/Route 66 old and nostalgic."
Stay was nice, safe and clean. The hotel is old and could use some up-dating. Room was clean and the grounds were very clean. The continental breakfast was very nice and offered a variety of eatables. The check in process and personal were a pleasant experience. We did not get to to use the pool, but it was clean and ready for swimming.
Genuine Expedia guest review
Other trip Jul 20, 2015
Dee
US
3.0 / 5Good
This hotel was a basic room. It was clean & in good repair. It was also close to everything. The continental breakfast was a bit of a disappointment. Overall a good low budget hotel.
Genuine Hotels.com guest review
2 night romance trip Jul 15, 2015
Cliff
US
1.0 / 5Poor
"Stay somewhere else"
Half of the lights in the room didn't work and the bathroom was dirty. Front desk staff was rude when a family member called in. Would not recommend staying here.
Genuine Expedia guest review
Other trip Jul 18, 2015
Joyce
US
4.0 / 5Excellent
"Convenient, affordable, and Comfortable."
Booked this at last minute... Got what I expected. A few minor electronic malfunctions. Bathtub area not very clean, but all in all a good experience with very friendly front desk staff.
Genuine Expedia guest review
Other trip Jul 15, 2015
Karen
US
3.0 / 5Good
It was ok
Genuine Hotels.com guest review
1 night romance trip Jun 29, 2015
Robert
US
1.0 / 5Poor
"Never Stay Here Again"
This place was filthy and smelly. Nothing you see on the internet is true. There is a filthy breakfast area under supplied. The rooms are dirty. I will never stay again.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2015
Joseph
US
1.0 / 5Poor
"Never Again - Please don't stay here"
I was a horrible experience. The picture shown on the website is completely misleading. The lobby was filthy, the walk way to the room was very filthy with torn carpets. The room that was supposed to be a non-smoking room was smelling of smoke. I had to ask for a change of room. The guy at the reception Jeremy was very helpful and understanding, there was nothing he could do about how the management was running the hotel. The breakfast was miserably poor, horrible coffee, tasteless muffins. It is a shame to the Howard Johnson brand. This hotel must be shut down completely renovated and run under new management.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2015
A Traveler
US
4.0 / 5Excellent
Very good
Genuine Hotels.com guest review
1 night trip with friends Jul 2, 2015
A Traveler
US
2.0 / 5Fair
"Mediocre"
Problems with wifi, poor continental breakfast, pet friendly but not much area for them (the nearby grass says keep off). Asked for more towels and never got them. Just mediocre experience.
Genuine Expedia guest review
Other trip Jul 7, 2015
Rebecca
US
4.0 / 5Excellent
comfortable affordable
Genuine Hotels.com guest review
1 night family trip Jun 23, 2015
robert
US
3.0 / 5Good
too small lobby, old and worn facility, beds not comfortable.
Genuine Expedia guest review
Other trip Jun 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Great base location for activity in area"
Everything was just fine. This isn't a place to hang around but more of a place to sleep and shower and be a base from. It's not luxury but was clean and fine. Nice hotel staff as well.
Genuine Hotels.com guest review
1 night family trip Jun 25, 2015
William
US
1.0 / 5Poor
Everything. Hotel needs updated bad. Bugs in shower & not clean at all.
Genuine Expedia guest review
Other trip Jun 29, 2015
A Traveler
US
3.0 / 5Good
"It is okay =]"
...I won't denied the rate was amazing close to "everything" for one night stay it's ok...!!!
Genuine Expedia guest review
Other trip Jun 28, 2015
A Traveler
US
2.0 / 5Fair
The room was clean, and check in staff pleasant. Breakfast was disappointing as most of the food was gone, and I had to eat my cereal with a fork. The front desk person was nowhere to be seen when patrons were looking to check out (or for a spoon). The housekeeping attendant was seen cleaning rooms in a shirt that said "Fu** It". Disappointing.
Genuine Expedia guest review
Other trip Jun 27, 2015
A Traveler
US
2.0 / 5Fair
"Not again"
Family visit Picture on site did no show the real side. We assumed indoor access Room was dirty shower floor creaked. AC vents were filthy
Genuine Hotels.com guest review
3 night romance trip Jun 21, 2015
marshall
US
3.0 / 5Good
"Grand Canyon"
Just stoping by to go to the Grand Canyon
Genuine Hotels.com guest review
2 night family trip Jun 22, 2015
Shawn
US
2.0 / 5Fair
"Last Minute Booking"
Hotel wasn't bad if you merely needed a bed to sleep on. Had a few issues I was not comfortable with. There was a rack for towels and such (metal bars rack) directly between the mirror (used for getting ready in the morning) and the wall behind you - not much room. My wife bumped into it a few times fixing her hair (headache morning). The power in half of the room mysteriously went out during the night. Had I used the hotel alarm clock, I would have been in a bad way since it had no power in the morning. I wasn't terribly pleased, but it was a bed to sleep on (and more comfortable than the car). It is, however, close to some easy-access drive-thru places for getting breakfast on the way out (dining area at hotel was full, nowhere to sit).
Genuine Expedia guest review
Other trip Jun 25, 2015
Carman
US
3.0 / 5Good
"HoJo used to be great"
Needs an upgraded make over, but cheap for the area. The staff was friendly and helpful.
Genuine Expedia guest review
Other trip Jun 23, 2015
Shell
US
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