Included breakfast was fantastic. Valet was very prompt. Room was small but had everything we needed and the hotel had a great atmosphere to it.Genuine Hotels.com guest review
"Great experience- just fix the elevators"
Everything was outstanding about the stay, top marks across the board. The only exception would be that none of the elevators worked!!! No other complaints.Genuine Hotels.com guest review
"Girls Night Out"
It was a great stay for our Girls Night Out. The happy hour was great - could have used a little snacky something...the cookies/milk were great! The elevators were slow - but it's an old building. They even took care of the fraternity party next door when I called and complained. Thanks for a great stay!Genuine Hotels.com guest review
"Great room and location"
Hotel was great, close to convention center and walking distance to lots of restaurants. Room was nice, pillows were WAY TOO HARD and the elevators were scary. But overall it was great and I would definitely stay there again.Genuine Hotels.com guest review
good, but vending and ice was only on one floor,so it took time to get there and back to our room.Genuine Hotels.com guest review
had a real bad bad smell in our room every day.had some one come up from the staff. to check the smell .they said its from the drains.theirs nothing we can do. very unhappy.my wife an i will not be staying here next year.Genuine Hotels.com guest review
"A really great experience"
Stayed overnight, and the whole experience was great. Checkin was quick, and since they were doing some elevator maintenance they gave me some free drink coupons. The room was wonderful! Clean and well stocked, decent fittings and very comfortable. The view was great, too. I'd definitely recommend if the price is right!Genuine Hotels.com guest review
"Needs some renovation but overall ok"
Bathtub/shower needs to be replaced asap in room 1501. And, there were no lemon cookies the night we stayed but I can get over that... ;-}Genuine Hotels.com guest review
"Please update Elevator"
Hotel was nice, clean. Cool styling and design. My wife and I enjoyed our anniversary (and the cookies) but the elevator was so bad it was comical...at first. Terribly slow and very rough start and stop. Otherwise an enjoyable experience.Genuine Hotels.com guest review
Loved everything about this hotel. Especially loved the cookies and milk(coffee) in the evening!Genuine Hotels.com guest review
We really enjoyed our stay at the Magnolia. PROS-Perfect downtown location and view. We were upgraded to a suite and it was BEAUTIFUL!!! So much room and loved the clean rooms. Bartender was a HOOT and free drinks between 5:30-6:30... YES PLEASE!! Staff was friendly. Only CON is the elevators... they are SOOO slow and it feels like you are riding a […] roller coaster when you are on them. Overall, it was a great stay and we will stay again when in Dallas. Read moreGenuine Hotels.com guest review
"Very nice, but terrible valet service"
Other than incredibly slow elevators, I have only one negative thing to say about the Magnolia Hotel. As I was driving a company van with a tall clearance, I called ahead to verify that the valet service had an open air lot available prior to booking a room. I was assured that they did, by the head valet. However, upon arriving the valets argued with […] me saying that they had no where to park my vehicle. After a bit of discussion, the parking issue was resolved. However, after checking out the following morning and turning over my ticket to the valet, I was left waiting for over 45 minutes for my vehicle. At first I assumed this was due to the large number of guests leaving at the same time. But after seeing several guests come up and leave after me, I confronted the head valet who had taken my ticket. This individual proceeded to very rudely tell me that the van was parked right around the corner, as if it was my fault that I was unaware of this fact. Overall, I was unimpressed by the valet service and their outright rudeness and lack of professionalism. Read moreGenuine Hotels.com guest review
The Magnolia is wonderful!! Excellent staff!! All of them! Jaclyn, at the front desk, was beyond helpful and attentive. The valet team was wonderful and prompt. Happy Hour & the nightly cookies and milk were an awesome surprise!! The elevators were a little creepy but it's a historic building, what do you expect!! I will be back!!Genuine Hotels.com guest review
Overall, the staff was extremely nice, the hotel was conveniently located but it felt very dated. The elevators were slow painfully slow and smelled like a gym locker room. Overall, mediocre value. Next time I will fork over a couple extra bucks and stay at the Fairmont or W.Genuine Hotels.com guest review
"Perfect Suite for Work and Relaxation"
I was pleasantly surprised when I found out I had been assigned to a spacious, corner suite. It was huge, and well-appointed. The bed was extremely comfortable. My only complaint is that the bathtub was small, but in the grand scheme of things, that is not a big deal. I was able to walk to a number of great restaurants and bars, and Uber for less than […] $5 to pretty much anywhere else downtown/uptown. I'd definitely stay here again. Read moreGenuine Hotels.com guest review
Room was great, but unfortunately the elevators were very slow (though hotel is working on updating) and food and drink need major overhaul.Genuine Hotels.com guest review
I booked this hotel late one night due to being held over in Dallas on business. Good location downtown, but there was NO WiFi, which caused me to be unable to work while there. Also, the pillows were not comfortable, and service at hotel lounge was slow. The front desk staff was nice, but couldn't really make up for the other problems. Disappointi […] ng! Read moreGenuine Expedia guest review
"Here is your cot. The room you booked is not avail"
When I arrived to check in. I was told that the room I booked was given to someone else because the roof was leaking in their room. They did not have a 1 room in the entire hotel available with 2 beds. So 1 of us got to sleep on a cot. We also got stuck in the elevator. The rooms are old & outdated. I must definitelym, would never stay there againGenuine Expedia guest review
"Some things were okay here"
From water cups that were dirty as soon as we entered the room, to their complementary cookies just being left out on an unattended table on the 2nd floor, responded the same way to the hotels review but no one apologized. Some of the staff was nice, others couldn't care less about you. I would recommend trying a different hotel in the area, the Omni […] is not very far! Read moreGenuine Hotels.com guest review
The Magnolia provided a nice overnight stay in Dallas. While the hotel's age is obvious, it is well kept and clean. Further, the staff could not be more accommodating and friendly. For a reasonably priced hotel in the heart of Dallas you could do a lot worse. I would certainly recommend The Magnolia.Genuine Expedia guest review
"Just OK Hotel"
Hotel was just that,OK. It was not quite as expected, the pictures online must have been taken years ago. It was far more expensive than it was really worth. I had requested a room with a view, I got the other side of the hotel. looking right into the rooms on the other side. Parking was not explained to me either. I asked about parking when I reserved […] the room, they said there was parking. It was Valet parking, rather expensive, and there was a parking garage but it was about a block away. I was really disappointed, but at least the room was clean. Read moreGenuine Hotels.com guest review
Excellent location and staff friendly. The big downside: Internet wifi did not work. Staff tried and tried but no go. I got the impression that it seldom works well. We were in a suite. Kitchen floor was old linoleum tile. Room key worked only half the time. Someone came in our room while we were there- they had been given the same room and a key to […] our room which worked- very disturbing security! Read moreGenuine Hotels.com guest review
One of the floors had a gas smell. The breakfast was good. Need to have two kinds of meat.Genuine Hotels.com guest review
"The little things DO MATTER!"
My wife and I were excited to stay in a vintage (older) hotel for her 1/2 marathon in late march 2014. However, we found that many of the little things (in regards to service) were completely missing. Cold room service breakfast - all three days, including a curdled milk incident the morning of her race. She was appalled when she went to get some food […] for her race and took a bite of spoiled/curdled milk. Upon our departure, after waiting almost 20 minutes for a bellman, we took our nine bags down ourselves (A lot of running gear came with us). The kicker was the bellman in the elevator on the way down who politely opened the elevator door; but proceeded to walk past us and not offer assistance. We ordered our rental car to be ready for us at the same time we requested a bellman. To our disgust they hadn't even left to pick up the car when we arrived at the bell stand. The hotel is beautiful, and the staff was very apologetic when we complained about the type of service we received, but after four phone calls during our stay to "complain" about their service.....it was just enough. Needless to say we don't ever plan on staying at this hotel again. A great lesson to be learned here: Just because something is beautiful on the outside does not mean they are beautiful on the inside. The little things DO MATTER! Read moreGenuine Expedia guest review
"Love this Hotel"
I love staying at the Magnolia Dallas! Normally I'd rave about the bedtime cookie buffet, like that isn't good enough, but on this particular stay I arrived to find the hotel in full Mardis Gras party mode as they were celebrating their partners and guests. What a surprise and what a great way to spend an evening! Had a great room with a nice view and […] a super comfy bed! I like this place so much I booked another nights stay for my return trip, and can't wait to stay again! Read moreGenuine Hotels.com guest review
"Loved This Hotel!"
My son and I stayed here for the start of Spring Break. The Customer Service is amazing! Everyone was helpful from Valet to check in to Room Service to Breakfast. The Hot Breakfast was so nice - eggs, sausage, French toast, potatoes, fresh fruit. NOT your typical breakfast included breakfast! My son's favorite part - the complimentary fresh baked cookies […] right before bed time. Beds are comfy too. We will be staying here again on our next pass through Dallas! Read moreGenuine Hotels.com guest review
Slow elevators. Good breakfast.Genuine Hotels.com guest review
Loved our stay at this hotel! From the valet parking to the checking in and checking out.. . Great customer service. Beautiful hotel for the price we paid and will definitely book there again…Genuine Expedia guest review
Had an overall great stay but a few things: no pool, spa was down, and most importantly, no bacon!Genuine Expedia guest review
The staff was wonderful. Check in was easy, the buffet breakfast was delicious, and the complimentary shuttle was easy to arrange. The room was very comfortable, clean, and well decorated. Will most definitely stay there again!Genuine Expedia guest review
"great downtown location"
will stay at hotel againGenuine Hotels.com guest review
I chose this hotel for my last night in Dallas prior to moving out of state. I wanted to be in the middle of the city that I will miss dearly. What a great choice! The front desk staff member suggested a particilar room with a view. I am grateful o her for makingng that night special. Three of the walls had views of the surrounding skyscrapers. The […] neon clock seen best while lying in bed.. awesome... Thank you Magnolia! Read moreGenuine Hotels.com guest review
"Quick trip with the grand daughters"
Spent only one night, now wish it had been more. They loved the hotel, most especially the Pegasus in the lobby and the cookie and milk hour in the evening! Very close to the arts district. Walked a few blocks to have dinner in an Italian bistro. Gave them the big city feel in a safe, comfortable environment.Genuine Expedia guest review
Good hotel had enjoyable experience very nice room staff was goodGenuine Expedia guest review
"nice boutique hotel"
This hotel has character.....books in the restaurant for example. Not boring. They are gracious with the hospitality.Genuine Expedia guest review
Everything was great. Our new favorate hotel in Dallas.Genuine Hotels.com guest review
The complimentary breakfast was fabulous. A great way to start our day.Genuine Expedia guest review
Very clean and friendlyGenuine Hotels.com guest review
Love this place!Genuine Hotels.com guest review
"Delightful Hotel With Lots of Extras"
My first visit to Dallas and I am so glad I chose the Magnolia. The décor was unique, the service was polite and prompt and the location was ideal for my purposes. It was within walking distance of the JFK sites and next door to one of my favorite restaurants, CBD at the Joule Hotel. (Which was also cool, but MUCH more expensive than the Magnolia.) […] Who else has a free cocktail hour, warm cookies at night and a free breakfast buffet, which was wonderful. I was attending the theater each night and returned too late for the warm cookies, but was brought a plate of them personally by one of the staff at the bar area. My room was minimalistic, comfortable and had 6 windows overlooking the city. The only reason I gave the condition of the hotel a 4 instead of 5 is the elevators, which were a little worse for wear and could be extremely slow. I would definitely stay at the Magnolia again if I'm ever in Dallas. Read moreGenuine Hotels.com guest review
Response by Magnolia Hotel Dallas Hey Maggi, Thanks for the review. We're so happy when we exceed expectations and we're certainly happy that we got to take care of you. We appreciate our guest's patience as we work to enhance the elevators. Glad you enjoyed your stay and the theater - till next time, Cheers, Ryan
"Recommend the suite for comfort"
This was my first stay at this hotel, as I usually chose the Adolphus until I had a bad experience last time. I was very surprised to find a large apartment-like suite. The full kitchen allowed warming up of leftovers and the keeping of beverages. Comfortable and clean living area and tucked away bedroom. Beautiful views and the location was excellent. […] Happy hour and fresh baked cookies were a plus! Read moreGenuine Hotels.com guest review
Response by Magnolia Hotel Dallas Hey Cheryl, The cookies! Thanks for sharing your stay with us and we're so happy we got to take care of you. We look forward to the next time - Cheers, Ryan
"Awesome staff in all departments!!!!!"
The Magnolia is a beautiful hotel. Shuttle service to and from where you want to go. Free Breakfast was delicious. Hotel staff was very accommodating in every need whether it was more washcloths or can you please see if I left my book in my car that you valet parked. Who does that! Magnolia does!Genuine Hotels.com guest review
Response by Magnolia Hotel Dallas Hey Sabrina, Who takes time out of their busy lives to review a hotel - Sabrina does! We appreciate it and are happy that we got to take care of you. We hope to see you again in the future, till then, All our best, Ryan
"Very nice view of the city!"
I would definitely recommend this hotel! The restaurant has a romantic setting for couples. They serve hot breakfast every morning and serve cookies and milk. The staff was wonderful. Also, the valet attendants was extremely nice and professional.Genuine Expedia guest review
Response by Magnolia Hotel Dallas Hey Battie, Thanks for the wonderful review and thanks for allowing us to work hard for you. That's how we do it. We hope to have you back again soon - till then, Cheers, Ryan
"Nice Place wish there was a pool"
Nice place could have done a better job cleaning the room daily but overall nice place and locationGenuine Hotels.com guest review
Response by Magnolia Hotel Dallas Hey Shari, Thank you for taking the time to share your experience with us - we'll let maintenance know and we hope to see you again soon. Cheers, Ryan
Great location for tourist. Many resturants in area. Close to public transportation , we did not use our car to get around area.Genuine Expedia guest review
Response by Magnolia Hotel Dallas Hey Kate, Thank you for taking the time to review your stay with us - We're glad you found yourself well appointed and we hope to see you again soon. Best, Ryan
great staff, nice to have breakfast included. also delicious cookies at night . great location for my purposes.Genuine Expedia guest review
Response by Magnolia Hotel Dallas Teresa, Thank you for taking the time to review your stay with us - your purposes have met the right location, and we hope to see you again soon. Cheers, Ryan
Lovely downtown hotel with great extras like wine/beer hour and nice breakfast plus friendly staff all around.Genuine Hotels.com guest review
Response by Magnolia Hotel Dallas Spencer, You made the right move man. We're happy you were happy and we hope it was a magical Valentines - See ya for the next celebration. Cheers, Ryan
Murph the bar tender was exceptionally friendly and professionalGenuine Hotels.com guest review
Response by Magnolia Hotel Dallas Jeff, MURPH! He's the man two ways from Sunday! We let him know and he's keeping it cool. We, and Murph, will be here when you come back. Thanks for the review - Cheers, Ryan
"really nice hotel"
My husband and I stayed here for a weekend getaway the hotel was immaculate. It was fairly busy between private parties and business meetings. The morning breakfast was really nice they had more than the regular fruit and toast most hotels offer and Milk and cookies was served nightly. Our room had all the necessary amenities it was very clean and neat […] the bathroom was spacious with a nice tub. The hotels sits in the heart of Downtown Dallas which really came to life at night. The only thing was the elevators were a hit a mess I heard from a frequent patron it was known issue. Otherwise it was nice time. Read moreGenuine Hotels.com guest review
Response by Magnolia Hotel Dallas Crissy, Thank you for choosing us to make it immaculate, and thank you for using the word immaculate. And thank you for the review - the elevators are a known issue - we're striving to engage more elevators - we appreciate our guest's patience and look forward to having you again. Cheers, Ryan
This hotel was awesome. The service was impeccable and the rooms are like apartments, with a fully stocked kitchen, which we were not expecting. If you stay here try to get a good high floor so you can get a good view. Our view was wonderful. Our only issue was that the room was freezing, but they have an actual comforter not just a blanket in the closet […] that made up for that...plus we had each other. If you go do valet its worth the money they have it at the door when you exit. Read moreGenuine Hotels.com guest review
Response by Magnolia Hotel Dallas Hey MD, Thank you for the review - it was touching and we're so happy we got to help make the magic - we invite you back anytime for more. Best, Ryan
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