"Great hotel with a great and friendly staff"
Staff was excellent, room was comfortable and user friendly. Breakfast in the morning was good with a wide variety of options. I will stay again at this hotel in the future, it has some old world charm that has been renovated to accommodate todays needs. I read previous reviews on slow elevators, but didnt experience any long waits.Genuine Hotels.com guest review
"wasn't as good as expected"
I would say it was not as good as expected. The room was smaller than expected with other flaws such as the elevators not being efficient, issues with door locks, horrible view, television issues. Although this might be a one time issue I feel that there would have been other options that gave a bigger bang for the buck. However, location and access […] was amazing and that beat the inconvenience experienced. Read moreGenuine Hotels.com guest review
"My stay was sweet"
Stayed two nights in one of the suites, had plenty room and enjoyed the hotel.aGenuine Hotels.com guest review
"Magnolia Hotel is very nice"
Friendly staff and comfortable.Genuine Hotels.com guest review
"Magnolia -- old world glamour in downtown Dallas"
It is just a great hotel. Beautiful building, great room, good price. Friendly service.Genuine Hotels.com guest review
"Highly Recommend Magnolia for Downtown Getaway"
It was fabulous!Genuine Hotels.com guest review
"Excellent Hotel, would visit again"
This was my first visit to Dallas and staying at the Magnolia Hotel is actually a staple of Dallas I later found out which was interesting. The hotel is very nice and the complimentary breakfast, cookies and milk and happy hour was a nice addition. The rooms are spacious and it is a great place to stay if your looking for a hotel in the downtown area. […] Lots of attractions within walking distance as well. Read moreGenuine Hotels.com guest review
It was my 12th anniversary with my wife we enjoyed the hotel and are stay there we plan on staying there again.Genuine Hotels.com guest review
The Hotel itself is very nice. The old style ambience is perfect for the area and was what I expected. The staff was excellent and made every effort to accommodate my every whim. My particular room had a few problems - the door got stuck a couple of times and would not open with the room key. After going out and having a wonderful dinner with my fiancé, […] we couldn't get into our room for about 20 min and then had the maintenance guy working on the door for another 20 or 30 min. The bathrooms need a slight overhaul. - Overall, this is a beautiful hotel and worth a look. Read moreGenuine Hotels.com guest review
"Magnolia needs updating"
Hotel was very accommodating, allowing for early check in, amenities were abundant, breakfast was great. Rooms are in dire need of updating. Very disappointed in F&F. Also don't appreciate the hotel charging your credit card $100 per room and then having to wait over 5 days to get your account cleared up. They have your credit card number, just charge […] total charges upon check out. Read moreGenuine Hotels.com guest review
"Worth the visit"
Better than expected.Genuine Hotels.com guest review
"overall, not too bad."
The staff was very friendly,the happy hour and breakfast was nice and so were the milk and cookies. The bed was super comfortable, almost as comfortable as the four Seasons. The only issues we had was the slow elevators and that our floor and room had the most horrendous smell. Luckily you got used to it after ten minutes. Possibly will stay again, […] but will most likely try a different spot. Read moreGenuine Hotels.com guest review
"Great downtown location, beautiful building"
This is my third visit and I've always had a great stay. I love the old building. The location is perfect for downtown and now that DART -only two blocks away - goes to DFW, it's even better. One thing I learned on this trip is that the hotel will give you a ride to downtown locations even to the AA Center! Breakfast is included as are cookies, milk […] and coffee in the evening. Read moreGenuine Hotels.com guest review
Place is nice...the day we were there they had a system issue so they kept on telling us in the next hour will check you in...until 4pm I finally ask for it and they checked us in...and the other problem is they have 7 elevators...only 2 were working which takes hours to get off from your floor or even get on your floorGenuine Hotels.com guest review
"Convenient for places of interest"
Lifts - This is a 26 storey building and has 5 lifts but only 2 working due to maintenance - very inconvenient - the offer of free drinks in the 'rush/happy hours' because of this is a poor substitute. Decore in the room was very dreary. Breakfast was a free for all - insufficient seating and tables - on Saturday it was mayhem.Genuine Hotels.com guest review
"The hotel staff was AMAZING!"
The hotel staff was AMAZING! Everyone was very helpful from the Valet staff to maintenance. The fridge in our room was not working and they had it replaced in less than 20 minutes. The front desk staff were also very attentive. They were working on the elevators so they were running very slow and under maintenance the entire time we were there, so hopefully […] they get that fixed quickly. Otherwise the hotel was perfect! Read moreGenuine Hotels.com guest review
I stayed a three magnolia hotels in ten days. Denver and omaha blew dallas out of the water. Elevators didnt work. Pillows were terrible. Not what i expect from the magnolia.Genuine Hotels.com guest review
This hotel is beautiful and centrally located within easy walking distance of many museums and other attractions. The elevators are very slow, so the hotel gives each guest two free drink tickets to use during the onsite happy hour. I thought that was a nice gesture.Genuine Hotels.com guest review
"Hidden gem in Dallas"
I love the hotel Magnolia. Beautiful decor, excellent service. I love the perks of free happy hour drinks, cookies and milk and a nice breakfast menu at no cost. This is my go to hotel whenever I plan to stay in Dallas and I recommend to everyone.Genuine Hotels.com guest review
This hotel is one of Dallas' most historic hotels. The exterior is very classic, yet the interior is very modern. From the time you walk in to the time you leave you will feel like a million bucks! I appreciate that I booked this room in a day and they had the room ready the next day. I can't stress how classy the hotel is, valet parking, European architecture […] in the elevator lobby, the gray and brown color schemes, everything is tre riche. If you just have to stay downtown, you definitely can't go wrong with this hotel. The staff are super good people. After staying here, you won't be able to go back to another chain hotel. I guarantee it to be an instant favorite! Read moreGenuine Hotels.com guest review
This was the best hotel stay i ever had. The food was exceptional at the hotel. Continental breakfast, happy hour with two complimentary drinks and fresh made cookies and milk , coffee and tea every night. Would highly recommend if you are ever in Dallas, TXGenuine Hotels.com guest review
Will never stay at this place again.Genuine Hotels.com guest review
Stayed one night for anniversary and enjoyed close proximity to restaurants and bars in a great location/intersection to walk around at nightGenuine Hotels.com guest review
Kids loved the cookie buffett in the evening and we liked the happy hour. Nice comfy bed, quiet atmosphere, big tub. Breakfast buffett in the morning was also very nice. Everything was perfect - just know that you will need to pay for valet parking because there is no parking around the hotel. Saying that I would still stay here again - everything was […] lovely Read moreGenuine Hotels.com guest review
The room was as described, but not incredibly clean. The staff was 50/50 - half were very friendly and accommodating, the other half were not so great. Overall our stay was okay. For the amount of money spent on the hotel and valet service, I would consider staying somewhere else next time.Genuine Hotels.com guest review
Elevators were TERRIBLE. There were only 2 working- and apparently the rest are just for "show" according to the bell hops. To 'compensate' for the LONG waits and over crowded rides- they did offer 1 drink ticket per guest per night. Overall- the staff was great- and the rooms were perfect. Location was right downtown- so walking distance to restaurants/bars. […] Perfect for the OU/Texas game! Read moreGenuine Hotels.com guest review
Great location if you need a place to stay close to the OU-Texas game. Friendly and courteous staff. Clean room. Great breakfast!Genuine Hotels.com guest review
"Good value, close to everything"
Good value for the price. Polite, very helpful staff. Very good complementary breakfast and cookies in the evening. Unfortunate interior color scheme of dark brown on everything but renovation seems to be underway. Historic building, once tallest in Dallas and former hq of Magnolia Oil, later Mobile Oil. Good neighborhood close to good restaurants and […] only two blocks from all rapid transit lines including new line direct to DFW airport. Read moreGenuine Hotels.com guest review
No cold water in bathroom sink, only one or two functioning elevators made for long waits, parking is $26/night. Staff was nice, the happy hour/breakfast was nice as well.Genuine Hotels.com guest review
Hotel was good. Service of front desk seemed to be stressed. Other than that. Good experience.Genuine Hotels.com guest review
We truly enjoyed our staying at this hotel, staff were very nice and the service was great, we didn't have any issue, they gave us the room we requested for our one night romantic get away.Genuine Hotels.com guest review
"Downtown Dallas - Lots of fun!"
The hotel was nice and the staff was amazing! First time visiting Dallas and they were so kind and helpful! Of course, the elevators were terrible! There are signs everywhere saying they are working on them, but they are just awful! Please fix them. We waited over 20 minutes for an elevator and were on the 21st floor. Besides that, everything else was […] amazing. Close to anywhere we wanted to be and just a ton of fun! Thanks! Read moreGenuine Hotels.com guest review
"Amazing hotel...Not so amazing parking"
I absolutely loved the accommodations at the Magnolia hotel from the friendly enthusiastic staff down to the complimentary drinks that came with the room. I was upgraded to a suite at no cost by the front desk operator and made to feel as though I was at home. The only problem was the lack of parking....because there wasn't hotel parking. The only service […] was valet for an additional $29.00 for one night or taking the chance of parking at a meter and hoping not to get a citation if you just so happened to forget to wake up in time to pay it. I received two citations for parking at the meter which ended up siting me an additional $100.00 at the end of my trip. I guess the parking fee would've been a smarter option for me :( Read moreGenuine Hotels.com guest review
Elevators were broke but things happen,everything else was perfect.Genuine Hotels.com guest review
Stay had great perks such as a wonderful breakfast each morning, happy hour every eve from 5:30-6:30 and Milk and cookies at night. Front desk staff very friendly and no attitude. My room was very comfortable with high 10 foot ceilings and incredible view of downtown. Downside was elevators were under construction and it took forever in the mornings […] and when a Wedding Party was in attendance over the weekend. Not much goes on as far a shopping other than Neiman Marcus Flag ship and just a handful of restaurants to indulge unless you are in area for 3 days or less without having to repeat. Read moreGenuine Hotels.com guest review
"Overall Good Experience"
Enjoyed the location, the breakfast, the staff, and the comfort of the room. My only negative would be the Elevators. There were 4 elevators functioning, but all were extremely slow. When I say slow, I mean very very slow. If you forgot something in your room, it would take a long time to get back there and then back downstairs. I was on one of the […] top floors and from the moment I left my room, it was about a 10 minute wait for an elevator. Overall positive Hotel experience and I Would stay there again. Read moreGenuine Hotels.com guest review
The gentleman that checked us in, I believe his name was Alan, was a delight! He asked us about our plans for our stay and asked if we needed any information while we were here to enhance our stay. The thing that really stood out what the next morning when we checked out he not only remembered us but he also asked us about our specific event. Great […] personal service! Read moreGenuine Hotels.com guest review
We had a wonderful time. We stayed there for our 20th Wedding Anniversary celebration and attended the Luke Bryan Concert. It was very convient, the staff were friendly. The breakfast was great! We were very satisifed. Would definetly stay there again!Genuine Hotels.com guest review
Had a short great stay!Genuine Hotels.com guest review
Staff was great. Not enough elevators.Genuine Hotels.com guest review
The hotel staff were friendly and helpful. The hotel was clean and had great amenities. The only issue which was not much of an issue was that there were only 2-3 out of 6 elevators running due to maintenance. The hotel warned us of the problem and worked to fix it by offering extra amenities. Would stay here again.Genuine Hotels.com guest review
This is my second stay at the Magnolia. I wanted to my room, and the air conditioning was not working. I call down to the front desk, and was told they would send an engineer up. It was already late in the evening and so I wanted to be moved. It took me getting nasty, but they finally moved me. The room Decor has been maintained, but it has not been […] updated. It looks like it's time for renovation. Read moreGenuine Hotels.com guest review
"Great Hotel stay with minor flaws"
First off, the staff was excellent. The room was very clean. Food was great. The complimentary hot/cold breakfast, cocktails and cookies and milk were the reason we stayed here. As well as it being close to the Gexa Energy Pavilion and Farmer's Market. The shuttle service was handy. Now for the flaws. They were in the middle of upgrading their elevators […] and it was quite a wait for them sometimes. Only one or two were working for a 26 story hotel. The AC worked very well, but it was a little loud. Read moreGenuine Hotels.com guest review
"Everything was good at first"
We'll at first everything was great, then when we go up to the room the elevators took forever, when we go into the room it looks great. Only thing that really messed up my experience that there was a sound that would not go away, like a faint beeping noise and constant, called the front twice, and they never did anything about it. Could hardly sleep, […] they did give me a late check out but what's that gonna help if the sound is still there!! Read moreGenuine Expedia guest review
"Neat building, Poor Hotel"
Pros: The hotel was nice and the lobby and elevator bank areas are very nice and historically significant. The original parts of the hotel around the elevators and the elevators themselves are styled in a neat art deco style. Very good view of downtown. Good location. Good breakfast (included). The counter staff was friendly Cons: The window frames […] on the upper floors are literally falling apart and the glass is not insulated so even at floor 24 you hear EVERYTHING going on around down town. There were two elevators working (of 6) with extremely long wait times. Several people got stuck in the elevator for a long period of time while we were there. We waited so long we took the stairs down from level 24 to the ground. The toilet paper is the quality of a coarse grit sandpaper. The finishes in counters and bathrooms are a cheap plastic laminate. The shower only partially worked and would spew water sort of everywhere. There was someone sleeping in the room we originally checked into. The parking rates are ridiculous I think they were nearly 30 for overnight parking (even for downtown) we parked in the parking garage across the street overnight and the guy only charged us $2 when we left in the morning. I wouldn't ever stay here again, or suggest it to anyone. Read moreGenuine Hotels.com guest review
"Stayed after concert"
We stayed at the hotel after our concert at Gexa. We had a great stay and enjoyed the complimentary happy hour from 5:30-6:30. They also offer complimentary cookies and milk from 8-10 pm & complimentary breakfast. The hotel is older, but they have done a good job in maintaining the building. The only minor disappointment was the elevators. They are […] extremely slow and we ended up walking down the stairs from the 17th floor when we checked out. But they are aware of the elevator issues and are working on them. They offered extra free drink coupons to be used during our stay at check-in because of the known elevator issue. Read moreGenuine Hotels.com guest review
Thank you for the nice upgrade!Genuine Hotels.com guest review
Hotel located in a great location, close to historical sites. Valet parking definitely worth the 25 dollars. You can come and go as many times as you want with quick curbside service. Good downtown bars at within walking distance. Breakfast was also very good at no charge. My wife and I would definitely return to the Magnolia Hotel. Thank you for a […] pleasurable stay. Read moreGenuine Hotels.com guest review
"Beautiful Sunrise View"
I loved my stay, and how everything was in order when I arrived back from my work day each day. I liked how I had control over whether the sheets were changed, etc, by placing the "change sheets" card on the bed or not. It was a very nice stay, although there was a loading dock right outside my window, so it made for a very noisy night right before […] bed and early in the morning. They also forgot my wake up call twice, but were very apologetic. When I left my cord in the hotel after my stay, they mailed it back to me promptly, at my request. Overall, I am very satisfied and the Ceasar salads and dining were great as well as the complimentary breakfasts. I would recommend this to anyone. Read moreGenuine Hotels.com guest review
The hotel and location was unbeatable. Walking distance from restaurants and bars. Fast and friendly service all round. The room was so spacious. Truly enjoyed my stay and will be staying again for future trips.Genuine Hotels.com guest review
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