"Will stay there again"
We were in Chesterfield for a family friend's memorial. Our hotel was just minutes from the place where the service was held. We got to the hotel before the 3pm check in; however, the desk clerk got us into a clean room. Shower was great, had hot water every morning. Everyone was friendly from desk clerk to housekeeping. The continental breakfast was […] very good. Hotel was close to the mall, and to other attractions. Read moreGenuine Hotels.com guest review
"Great room, service, and location"
Wonderful hotel, perfect location for all the malls in Chesterfield. Clean open room with plenty of space. Free wifi, breakfast and parking I loved everything about it.Genuine Hotels.com guest review
We stayed for just one night and left very early the next morning. The hotel suite was perfect for my family. We had plenty of space and it was very nice and convient to have the microwave and refrigerator in the room.Genuine Hotels.com guest review
"Great place to stay."
Great !!!Genuine Hotels.com guest review
Very satisfying.Genuine Hotels.com guest review
Great expierence!Genuine Hotels.com guest review
"Weekend family trip A+"
Loved the hotel! Yes, the pool was small, but vacant! Hot tub was nice sized. Room very nice and plenty of room for our family of 5! Very good breakfast. Highly recommend!Genuine Hotels.com guest review
"Love this hotel!!"
Everything was nice especially the breakfast, different menu every morning. We loved it!!Genuine Hotels.com guest review
"My stay was Amazing!!!!"
Breakfast was Free and Delicious!! Staff was Amazing!! Room was Clean and Comfortable, with plenty of towels!!!Genuine Hotels.com guest review
Nice hotel. Close to our family and friends. I have nothing more to add to my review.Genuine Expedia guest review
"Excellent hotel choice"
Stayed here while celebrating granddaughter's birthday which included visiting Six Flags. Enjoyed our stay. Very comfortable. And the hot tub was a highlight for the grandparents :)Genuine Hotels.com guest review
"You never said anything"
Expeda never said anything about added charges and I was not happy about that.Genuine Expedia guest review
Response by SpringHill Suites by Marriott St. Louis Chesterfield Rich, I apologize about the issues you had with your charges. We value our relationship with Expedia and I'm sure they would be willing to look into any inquiries you may have about the charges you incurred. We would like to thank you for staying with us and we hope you enjoyed your stay. Thank You!
"Not far from the Highway"
It was a nice Hotel, close to the highway, which I was looking for. It was clean and showers are not short, like other hotels I have been to.Genuine Hotels.com guest review
"Not my favorite."
The hotel staff were really friendly and helpful. The breakfast area was too small. Not enough seats or space to get your food. They had troubles keeping the food stocked. Most mornings the eggs were runny. Not a big variety of food for a weekend stay. The pool was too small even for a family of 4. My youngest had trouble being able to have space to […] play while my oldest jumped into the water. The room was smaller than I expected for it to be a suite. However, we loved having 2 TVs. The bed was not comfortable at all. It was hard along with pillows. The hotel was really easy to find with it being right off the interstate. It was within decent driving distance of the attractions we wanted to go to. Read moreGenuine Hotels.com guest review
"VERY CLEAN AND COMFORTABLE"
We were very pleased with the hotel's clean, comfortable room and its convenient location for our visit to Chesterfield. The king bed was extremely comfortable with a nice set of soft pillows. The hotel staff was very friendly and helpful. The hot coffee and hot breakfast buffet was a welcome bonus. We highly recommend this Marriott family hotel for […] your next stay in this area. Read moreGenuine Expedia guest review
"Not what we're used to with Springhill Suites"
We've stayed at several Springhill Suites over the years and have always had the same wonderful experience. This place is run down and the room we had was worn out. You could hear everything through the paper thin walls. We thought the person above us was going to fall through the ceiling. The mattress needed replacing. The couch was uncomfortable and […] the suite was one room. Breakfast was okay but if you ate when everyone else does you won't have a place to sit. Read moreGenuine Expedia guest review
Response by SpringHill Suites by Marriott St. Louis Chesterfield We are happy to hear that you enjoy the SpringHill Suites by Marriott hotels. Styles vary by location depending on the year the hotel was built. All SpringHill Suites offer a larger living room area with microwave and refrigerator and some separation from the sleeping area but not a separate room. The rooms were refreshed in January with new carpet, sofa, drapes, lamps, and wall coverings. The mattresses and dressers will be replaced during the next remodel. We plan to expand our breakfast seating to accommodate the busier weekends. Thank you for your feedback.
just off the main routeGenuine Hotels.com guest review
Very nice!Genuine Hotels.com guest review
VERY NICE ROOM,CLEAN,HOTEL WAS CLEAN,2 TV'S IN THE ROOM,GOOD BREAKFAST!!!!Genuine Hotels.com guest review
THOUGHT I WAS GETTING A DISCOUNT ON HOTEL STAY, TURNS OUT IT WAS SAME RATE THE HOTEL OFFERED.Genuine Hotels.com guest review
The Springhill Suites have never let me down and this stay was wonderful...friendly staff and clean rooms.Genuine Hotels.com guest review
"Convenient highway access"
Really a nice hotel. The lower service rating is due to breakfast being out of some things (it was extremely crowded) and we saw nobody making an effort to refill or clean up the breakfast area. Desk staff was great. Surrounding neighborhood is nice, but not much directly around as far as restaurants, shopping, etc.Genuine Hotels.com guest review
Loved the fact this room was just as nice if not nicer than the Marriott just up the road, price about the same with a continental breakfast!Genuine Hotels.com guest review
"Clean, easy to get to."
I believed the room to have a separate bedroom, but the bedroom and living room were only separated by a partial wall. King bed was extremely comfortable, pull out bed was extremely uncomfortable. Couldn't really watch tv in both rooms at the same time unless watching the same channel. Room was clean. Breakfast wasn't too bad. Service was friendly, […] except receptionist at checkout, didn't say hardly anything. Funky smell in the hall, but couldn't smell it in the room. Read moreGenuine Expedia guest review
"Excellent hotel, I will be staying there again"
This is a great value hotel. The room was spacious, very clean, VERY comfortable. The beds are amazing as well as the pillows. Great experience. In room wifi, was easy to access, fast and reliable. Breakfast selection was very good, better than most. Great assortment of breads, eggs, waffles, cereals, drinks, yougurt, etc... No problems with parking […] space even late at night. My room had 2 queen beds and a sofa sleeper, very comfortable for my 13 yr old son. The mini kitchen was also very helpful and comfortable, but limited. Its not like you can cook here, but you can keep some cold drinks and snacks. Read moreGenuine Expedia guest review
Loved the look and feel of the rooms. Breakfast was great too!Genuine Expedia guest review
"Good location and convenient"
Nice hotel. Helpful, friendly staff, I will be using this hotel again.Genuine Hotels.com guest review
The staff was very friendly and provided good directions. The rooms were clean and the bed very comfortable.Genuine Hotels.com guest review
very comfortable. pleasant staff. location was very convenient for getting to all of the restaurants, shopping and attractions that we wanted to take in during our stay.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
"A good hotel with reasonable price"
A good hotel with reasonable price. Only the air conditioning is too noisy.Genuine Expedia guest review
"Average, but I expect more for a Marriott affliate"
We were never able to connect to WIFI. When I called the front desk, she said the entire system was down. When I made the comment at checkout the clerk said there weren't any problems that she had been made aware of. Conflicting information from people who should know is always a turn off for me. At check she mentioned special instructions for connecting. […] Connecting to WIFI isn't rocket science. Any special instructions should have been in the room. WIFI wasn't even mentioned in the room portfolio. Refrigerator never really got cool, even after having someone come in and adjust. The clothing rack was broken and coming away from the way, cabinet door under the sink was broken, and the microwave was missing a foot. Individually, these seem like nits. But collectively, the colored the entire experience as mediocre. I am used to more from Marriott. Read moreGenuine Expedia guest review
Response by SpringHill Suites by Marriott St. Louis Chesterfield Thank you for your loyalty to Marriott and noticing the small details that you should expect from Marriott. It is important we communicate with each other and use the tools we have in place to pass challenges on to the leadership team for appropriate resolution and follow-up. I apologize that we did not follow up with you during your stay to make sure the internet and refrigerator temperature issues were taken care of to your satisfaction. We will use your feedback to improve
It was excellent! We will stay there again when we visit our family in St. Louis!Genuine Hotels.com guest review
This is a great hotel! Located right where we needed it; Clean; Good breakfast; Spacious room; Very friendly staff; and right next door to an excellent restaurant.Genuine Hotels.com guest review
"Nice hotel in a great location"
Bed was very comfy! Breakfast buffet looked good with hot and cold choices. Mini fridge and microwave were nice to have in room.Genuine Expedia guest review
I was able to get checked in at this hotel in inder 3 minutes. Easily the fastest I've ever done that. Great service! Our room was clean and in great shape. I would highly recommend this hotel and will no doubt use it again next time I am in the area.Genuine Hotels.com guest review
I STAYED THERE 3 DAY EVERYTHING WAS GREAT. TOOK GRAND CHILDREN TO SIX FLAGS .ABOUT 25 MINS AWAY BUT GREAT PLACE TO STAY.Genuine Hotels.com guest review
The hotel was great. Rooms, meals and staff was greatGenuine Expedia guest review
We stayed here for a weekend away for my husbands birthday. We were under a room with some energetic kids and asked to move and the manager and desk staff were able to find an open room in the corner top floor! Perfect I could not have asked for more!!Genuine Hotels.com guest review
"could not have been better for us"
superGenuine Hotels.com guest review
"By itself but easy access to highway."
Not too much right around hotel (one restaurant) then a few things a couple of blocks away (Walgreens, gas station, Taco Bell, etc.) but I have no complaints about the hotel and there was easy access to the highway.Genuine Hotels.com guest review
"Easy to get downtown"
Rooms were very clean. Staff was very diligent. Very easy access from/to I-64 and downtown St Louis. Mattresses are due to be replaced.Genuine Hotels.com guest review
"Nice, clean, spacious room"
It exceeded our expectation! The room was big. Very clean. Two tv's. A kitchen. Separate sink and mirror from bathroom makes getting ready easier for more people.Genuine Expedia guest review
"Sixty + couples enjoyed weekend."
We went to the St. Louis area to visit a few tourist spots. We enjoyed the hotel and the area, very nice.Genuine Expedia guest review
"pretty good; nice breakfast; small pool"
The pool was small but it was nice; glad they had a hot tub. The workout room was small but nice and bright and over-looked the pool. On Friday the breakfast was great because they included deli meat and cheeses along with fresh fruit. Awesome! On Saturday & Sunday these were replaced with waffles, unfortunately. They also had a few cereals, oatmeal, […] eggs and canadian bacon or sausage patties, and muffins. The rooms were fine, location was near a business park so neighborhood was fine. Close to the Chesterfield Mall which was really nice. Read moreGenuine Hotels.com guest review
Response by SpringHill Suites by Marriott St. Louis Chesterfield Thank you for the feeback on the hotel and breakfast. The breakfast menu rotates daily and changes on the weekend to better meet the needs of guests and provide variety. The new weekday menu, implemented a year ago includes a meat and cheese tray, boiled eggs, Greek yogurt and fresh fruits. On the weekends we bring back the waffle station. Thank you for choosing the Springhill Suites.
Nice and clean . Friendly staff.Genuine Hotels.com guest review
"Nice, clean, quiet hotel."
I couldn't be happier about this hotel stay. It was clean, smelled good, the staff was friendly and helpful, and the breakfast had lots of delicious options. I looked forward to coming back to a freshly made bed, clean towels and a comfortable bed each evening. I will definitely look for SpringHill Suites by Marriott the next time I need a hotelGenuine Expedia guest review
"great hotel/great price"
every aspect of the hotel was wonderful, we would definitely stay here againGenuine Hotels.com guest review
Clean, comfortable and well presented accomodations; courteous & responsive staff; excellent continental breakfast next morning. We were- and will continue to be- repeat guests.Genuine Hotels.com guest review
"Newly Renovated Very Nice"
Courteous staff and little extras made the stay very nice.Genuine Expedia guest review
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