Perfect central location to everywhere we had to go. Beautiful rooms.Genuine Hotels.com guest review
"A "just OK" stay"
We spent one night at this hotel in Chesterfield, Mo. The location was easy to find and close to a mall. The biggest negative about our room was the heating system. It was cold in our room even when we turned the heat up. We found one blanket that was meant to be used for the hide-a-bed that helped but the floor stayed very cold. The walls were thin […] and you could hear conversations and toilets flushing. Another negative was the breakfast which was "just OK." The juice was watered down and there was no bread for toasting, just bagels. If we were to stay in this area again I would look for a different hotel but if nothing else was available this one would be a "just OK" place. If you are looking for a clean room with a comfortable bed and you are not too particular about other things give it a try. Read moreGenuine Hotels.com guest review
"St Louis WHF Project"
close to resturants and other useful shopsGenuine Hotels.com guest review
This property is just OK for travelers, and is not worth the high price. My family and I booked a room with two queen beds and a pull-out sofa. The condition of the hotel seems outdated, and the outside appearance is also just decent. The beds were OK, but the curtains did a poor job of keeping the light out. The pull-out sofa bed was old and dirty, […] and barely sleepable. The bathroom was very small, with one small sink area outside the bathroom. There is a small fridge and small microwave in the room, with two pretty nice TVs. The breakfast is average at best. The location is only about 25 miles outside of St. Louis, which was convenient. Next time, I would look for other options in the area that are nicer for the high price. Thanks for listening. Read moreGenuine Hotels.com guest review
Tis hotel is located directly off the interstate 20 min outside downtown St. Louis. I stay 20 min from downtown (my city) . The staff was friendly, & the room was large. The bed is plenty soft, & the alarm clock has an ipod dock. They had enough towels in stock. Oh, and walking across the carpet, without shoes, is an experience you will have to fell […] yourself. The only thong I doubt like, is that, the fridge don't have a freezer. They also have a Cheesecake factory down the street, Mall, Target, Wal-Mart...etc Read moreGenuine Hotels.com guest review
Room was very nice and clean. However, the refridgerator froze my drinks. There was a review that mentioned an odd placement for the TV. While I could see th TV from both rooms, it's a little tough from the bed room. A TV on the wall in the bedroom part would be perfect. Wasn't impressed with the restaraunt next to the hotel.Genuine Hotels.com guest review
"Nice place to stay"
Slept better here than most hotels. A little bit of highway traffic noise but not unbearable. Very nice place to stay. Will stay here oftenGenuine Hotels.com guest review
I book corporate travel, so I am rarely the one who is actually staying at the hotel. One of my business partners was having a birthday the next day and we wanted to do something special for him and the others staying overnight. I called the Front Desk and Stacy was so sweet and helpful. I ordered cupcakes for them and she made sure they were delivered […] to his room so that he would be surprised when they all returned from their business meeting. She helped make a little thing like a few silly cupcakes into a big way to recognize a special person on his birthday! Thank you Stacy! Read moreGenuine Hotels.com guest review
"close ro mall"
very comfortable- good breakfast-helpful staffGenuine Hotels.com guest review
"Close to city access"
The room was very comfortable. The pool and hot tub area was very small, so did not use. Breakfast was good. Staff very friendly.Genuine Hotels.com guest review
We had a great experience, from thhe time we checked in until the time we left. We had a special request for adjoining rooms booked on Expedia and we weren't sure if that would work out as the hotel was quite full. The continental bfast was great, hotel was clean, staff was great!Genuine Expedia guest review
"Can't Go Wrong Here"
The second time I have stayed at this property and have found it to be comfortable, clean and affordable. The staff was attentive and pleasant. Continental breakfast was good. Overall, a fine place to stay.Genuine Expedia guest review
"Great Value and Hotel"
Stayed for 4 days had a great time with family...Rooms were clean and up to date 2 Flat Screen TV's one in sittring area 1 in bedroom...Service & desk staff were terrific and would stay there again if in that area...Genuine Hotels.com guest review
No hand lotion,couldn't see the TV from the bed.Genuine Hotels.com guest review
"Great hotel for a family."
Nice hotel in a very convenient part of St. Louis. Had our grandchildren with us (ages 7 and 4) and we were able to entertain them in the pool. Staff was extremely friendly and helpful. Lots of shopping and eating in the immediate area.Genuine Expedia guest review
"Very nice hotel"
Enjoyed our stay - nice kitchenette. Wish the rooms had a safe though. Otherwise, great!Genuine Expedia guest review
"Clean, quiet, would stay again"
Hotel was clean and quiet. Though there were several families with young children present, they could not be heard in the hotel rooms.Genuine Expedia guest review
"We will stay here again!"
Overall, a very pleasant experience, comfortable rooms, attentive & helpful staff at a reasonable price.Genuine Expedia guest review
Room was clean and bed very comfortable. Breakfast was very good. Staff was very nice and helpful.Genuine Expedia guest review
"Great hotel for a trip to American Girl"
Great...clean.....good service...spacious and great breakfast,Genuine Expedia guest review
Less than $95 2 comfortable queens 2 flat screens and buffet breakfast ,would come back and stay againGenuine Hotels.com guest review
Very friendly staff that was easily understood.Genuine Hotels.com guest review
Stay was very uncomfortable. Room was very cold as AC thermostat appeared broken. Could not adjust Cooling and had to turn off AC Cooling and just use the fan. All four of us were cold and oncomfortable, I have stayed at several SpringHill hotels in the past and never experienced any issues. Probably will stay again but mad a bad first impression on […] my family. Read moreGenuine Hotels.com guest review
"Easy Access to Highway, Nearby Restaurant"
While the hotel was a nice enough, and the staff very helpful, two issues made the quality of the stay (two nights) less than we had hoped. First, when we arrived in the room after check-in, we noticed a strong smell of cigarette smoke in the bathroom. Since this is supposed to be a non-smoking property, it was an unwelcome surprise. The odor was very […] noticable in the shower curtain and the towels. Second, the breakfast was disappointing: the first morning was strange egg circles with gravy, but the biscuits were cold, and stacked with the other breads; the second day was the same mystery eggs with sausage patties. The other choices were the normal quick breakfast fare: self-made waffles, cold cereal and various breads. The one highlight of breakfast was the oatmeal. Overall, the negatives out-weighed the positives, and its very unlikely that we would stay there again. Read moreGenuine Hotels.com guest review
The Fridge needed a bag of ice to stay cold enough for my perishable snacks. Other than that...meh.Genuine Hotels.com guest review
"e.g. "Great hotel for a family""
This hotel was great. Breakfast met all of our needs (healthy fruit and yogurt along with sausage and eggs for the kids). The fitness room had two treadmills and an elliptical machine along with free weights. There are two computers available. The hotel was in a great area and located fairly close to all of the attractions we visited in St. Louis.Genuine Expedia guest review
"Overall pleasant stay."
Overall, pleasant stay. Clean room, comfortable beds.Genuine Expedia guest review
"Overall a great experience"
The room was very clean and the bed was comfortable. The breakfast was fine, with a couple of hot entries per day in addition to the waffles, yogurt, pastries, cereal and juice. The pool was rather small, but we knew that going in. If there are just a few kids you can't really swim -- only float. The hot tub was spacious, and not too hot. The hotel […] is close to a mall and has a number of shopping and eating options nearby. Read moreGenuine Hotels.com guest review
"suites do NOT have a door that divides the rooms"
When I booked this hotel I was under the impression that there was a DOOR that shut between the two rooms with beds. Upon checking in we learned that ther was just a privacy wall that divided the rooms. If we were not travelling with small children this wouldnt have been a problem. But my husband and I thought that we could put the kids to bed and enjoy […] ourselves in the other room watching TV and eating our dinner. I was very upset to find that the room was just one open space Read moreGenuine Hotels.com guest review
"Great place to stay,Recommend"
Excellent place to stay,The drive to six flags way easy.Staff and service was excellent.Bed very comfortable.Very good breakfast.Recommend this hotel.Genuine Expedia guest review
ROOMS WERE VERY COMFORTABLE AND STAFF PLEASANT. A LITTLE TRICKY TO FIND 1ST TIME BUT NO PROBLEMS AFTER THAT. WOULD RECOMMEND THIS HOTEL TO FRIENDS AND FAMILY AND WOULD DEFINITELY STAY HERE AGAINGenuine Hotels.com guest review
The hotel was very clean and roomy. The kids loved the indoor pool and hot tub. We were right next to the elevator, but didn't have any issues with noise. We'd def. recommend this hotel.Genuine Hotels.com guest review
"Great experience for family of 4."
We stayed the night at Spring Hill Suites with our two young children. The hotel was immaculately clean and we were thrilled with the nice space in our studio room. We had a nice fridge, microwave and sink in the front room. It is nice that there is even a towel for dishes as well as some paper plates with utensils. The hotel was quiet at night and […] we all slept well. The continental breakfast was wonderful! We enjoyed biscuits and gravy, eggs, waffles, cereal, oatmeal with toppings, yogurt, fruit, etc. The staff was very nice and accommodating. There is a nice casual restaurant (sports bar and grill) next door that is an easy walk across the parking lot. Our only complaint is that the pool is rather small and the hot tub was closed while we were there. With both of our children in floaties, we felt like we took up most of the pool. The pool is indoors, but there is a nice outdoor area with lounge chairs if one wants to lay out and get some sun. Overall we had a great experience and have decided we will stay here again next year when we come for our family reunion. Read moreGenuine Expedia guest review
"clean hotel, great area, family suite on a budget"
This was a hotel with great comfort, relaxing decor, and a well manicured area of the city. It was a little bit of a drive for us to get to this hotel, but we chose it based on price and recommendations. The reviews were spot on. This was an awesome relaxing night's stay with some extra room to put the kids to bed and still sit down and unwind before […] bed. The staff was very courteous and breakfast selection and seeting area were both very good. The room was very clean. There were a few finger smudges on the wall and the coffee was left from a previous guest, but all in all that was pretty minor considering the extreme comfort and amenities this hotel offers. Highly recommended. Read moreGenuine Expedia guest review
My family and I had a great stay. We were in town for a youth baseball tournament. Clean, spacious, and very friendly service.Genuine Hotels.com guest review
"Great room, easy ride to downtown area to see more"
I liked it well, was in agreat location for my tasks. Was able to enjoy the city with an easy shot on the highway near by, and still have a quiet stay.Genuine Expedia guest review
we had a great stay. staff was incredibly courteous! breakfast was good, nice variety. very clean.Genuine Hotels.com guest review
we had a great stay. staff was incredibly courteous! breakfast was good, nice variety. very clean.Genuine Hotels.com guest review
Great hotel. However pool was small and pool area was extremely warm.Genuine Hotels.com guest review
"SpringHill Suites - Chesterfield - wonderful"
We had a death in our family and needed to be close to our family members. In our rush to drive across multiple states, we lost the name and directions to the church where the service was to be held. A wonderful lady Assistant Mgr found the obituary and the name of the church where the service was to be. It took her less than 5 minutes to get this information […] and directions to the church. Service like this doesn't happen often in today's world. By the way, the cost of this hotel on Hotel.com was wonderful. Great service AND cost savings !!!! Thanks to SpringHill Suites and Hotel Read moreGenuine Hotels.com guest review
"Family weekend getaway"
Stayed with 2 kids in a room. Kids were 3 and 1 yo. Fridge was handy. Pool and hot tub were clean and kids loved that the most. Would definitely stay here again.Genuine Hotels.com guest review
We had a studio king, we looked around at other hotels and found this one to be the best for our needs. The price was great and were very pleased with the cleanliness of the room and especially the bedding. The breakfast was very nice and was glad to have hot items on the bar. The cartons of milk were a great idea, staying cold in the frig instead of […] the typical carafe. We were very pleased with our stay. Read moreGenuine Expedia guest review
"Great place to stay"
My wife had a heart attack while staying there and the hospital was only a few miles away so was in a great location for our needs. Everyone was very helpfuol and kind.Genuine Hotels.com guest review
"Bad Wi-Fi, Uncomfortable Beds, Good Brkft & Staff"
My wife and I experienced numerous problems using the internet at this hotel. I also developed a bad back in the 5 nights I was here. I found the mattresses much too soft and I'd swear they were crowned at the middle of the King Size bed . Staff were very solicitous and patient with my problems. Breakfast well prepared and variety filled.Genuine Hotels.com guest review
"Rooms just need a few more updates to remove kinks"
Wifi didn't always work in room. Wallpaper on wall peeling off around the ceiling. Bathroom was only somewhat clean. Room was nice size. Staff very friendly.Genuine Expedia guest review
"Attention to Detail"
The hotel was excellent for the most part. Very comfortable bed and room. Internet was extremely slow and breakfast was incredibly bland but it is a good place to stay for the room itself.Genuine Hotels.com guest review
"Very good stay"
I booked this hotel for my daughter and i to stay before her doctor appointment early in the morning the next day. It was a very nice room with comfortable beds. We liked the restaurant next door and would come back if needed.Genuine Hotels.com guest review
"Will definitely come back"
Clean and comfortable hotel. Suite room is perfect for family. Surrounding neighborhood is very good. Nothing to complain, and the price is very affordable.Genuine Expedia guest review
"SpringHill Suites by Marriott Chesterfield"
Hotel switched cable providers the day before arrival. Did not have any TV stations. Employee at the front desk tried very hard to fix the problem and offered to move us to a different room, but we declined. The staff handled the problem very well.Genuine Hotels.com guest review
"Best deal-site booking yet!"
We often book through hotel rooms through deal sites like Expedia, and without having personally been to the location or knowing someone who has, there is always a little risk in booking for the best bargain. This was a very good call, and probably our best book yet. Room was spacious and clean, the hotel overall was well-maintained. Pool area was clean, […] warm enough, and nice- felt safe letting my kids play in the water and sit around the edges. :) Breakfast was nice (hot), and the complimentary breakfast, parking, and wifi were ipart of what made it the best deal available. Hotel is super easy to find, and right on the interstate for easy access back in to the city for day outings. We visited the grocery just a couple of blocks up the road, and enjoyed the nice, clean, quieter feel to the area, while still having plenty of options nearby. Would definitely stay here again! Read moreGenuine Expedia guest review
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