"Over priced suite"
Over priced suite. I paid $1900 and didn't have a balcony or a decent city view. The room was small,and air wasn't working as it should've been until nightfall. I've stayed at extravagant places far cheaper than this.Genuine Expedia guest review
A luxurious hotel .. We were able to stay during off season at a reasonable rate. the hotel staff is extremely attentive and helpful. The restaurants in the Hotel offer a great variety of foods .. while a bit pricey.. everything is well prepared and beautifully presented..the rooms are beautifully appointed as well.. I was very pleased and would definitely […] stay here again .. Read moreGenuine Hotels.com guest review
Response by Loews Miami Beach Hotel Thank you, Ginnayjay, for taking the time to provide us with your valuable feedback! I'm thrilled to know that you enjoyed your stay at Loews Miami Beach Hotel, and were able to experience our delicious restaurants and beautiful accommodations. Our Team will be waiting for you on your next visit to South Beach, which we hope will be very soon!
"Great hotel on the beach"
The hotel is on the beach, but also walking distance to Lincoln Road, where you find great shops and restaurants.Genuine Expedia guest review
We loved our stay! Great location. Excellent staff. We had a wonderful time.Genuine Expedia guest review
I actually expected more from this hotel having stayed here before. The rollout bed for my 16 year old son was very uncomfortable. I called front desk and was on hold for about 20 min as I was complaining about hall noise from younger crowd at 12:30 AM on my floor. I actually had to yell out to be quiet. Needless to say, no one ever answered my call […] on hold. The Steam Room in Spa was not working on the day I visited. There was no cable service for about two days. There was good shopping options and quality of merchandise was very good and well priced after researching and comparing. The location is awesome as it's next to everything. Read moreGenuine Hotels.com guest review
"Nice Hotel but they can offer you fruit or a drink"
this experience was not satified , because the internet is not working at this time only in the lobby and the pool .. during this trip i have so many mail to follow up. And also the cable is not fonctionning at all . And during this trip i book 2 rooms and i have 2 chikdren with me also and they only give me movies to watch free the last night i supposed […] to leave !!! they should give me 1 night free for my next trip for those problems 9 No Net , No TV cable and i paid it full ) Read moreGenuine Expedia guest review
"THEY TRIED TO GET OVER"
THE POOL AREA WAS FULL OF MOSQUITOS I HAVE BITES LIKE I WAS IN A JUNGLE AND THE CABLE WENT OUT THE FIRST NIGHT I ARRIVED AND THEY TRIED TO TELL ME THAT IT WAS THE WHOLE BLOCK WHICH WAS A LIE MY CABLE READ NO SIGNAL THE ENTIRE STAY AND THEY GAVE US 1/ONE FREE MOVIE RENTAL AND I HAD TWO CHILDREN WITH ME I COMPLAINED AGAIN AND THEN THEY OFFERED A $50 FOOD […] VOUCHER Read moreGenuine Hotels.com guest review
The hotel was amazing! All of the restaurants have delicious food. The beach is wonderful. The staff is delightful. The location is prime.Genuine Expedia guest review
Overall, it was nice. Beverages were way over priced.... Menus were Mia leading on actual costs for drinksGenuine Hotels.com guest review
Great, walking distance from ocean drive and most attractions.Genuine Expedia guest review
"Great Place to Stay in South Beach"
Had a wonderful time here. Can't say enough positive things about this hotel. Staff was very friendly and accommodating. We actually extended our vacation by several days because we enjoyed it so much.Genuine Hotels.com guest review
"In 1 word EXCELLENT!"
Last minute booking - excellent location, facilities and staff. Only 1 small negative. More staff need to be at the desk for check-outGenuine Expedia guest review
"Crush of people"
while Loews is a 4 star hotel to be sure, I was not prepared for massive quantity of guests. It has 1600 rooms which I did not realize. I lasted 10 minutes at the pool as the chairs were practically glued together as were the guests next to you. Rooms are nice and it is beach front.Genuine Hotels.com guest review
Can't say enough good about this place! Beautiful place to stay when visiting South Beach in Miami Beach, FL! Gorgeous, clean, friendly and accommodating! A+++ for me!Genuine Hotels.com guest review
"Amazing Stay in South Beach!"
This hotel was absolutely amazing! Enjoyed our stay very much. We had so much fun that we extended our vacation by 3 days and the hotel easily accommodated us. We even got to stay in the same room. Can't say enough good things about this place!Genuine Hotels.com guest review
"Luxury and great location"
GreatGenuine Hotels.com guest review
"Everything was top tier..."
We booked the room for 2 nightsand we also brought our dog. The hotel service from arrival till we left was great and everyone was very attentive and helpful. We thought our dog could handle being in the room for a few hrs...but I was wrong and security had to take him down. But they just let him hang with them in the security offixe and he was happy […] as can be when we got back. We'll be staying here again when we come. Awesome pool area and right on the beach. Read moreGenuine Hotels.com guest review
This is best, most luxurious and beautiful hotel I have ever stayed in. The bed is like sleeping on a cloud. My boyfriend and I were trying to figure out how we could recreate the bed at home. It was so comfy we didn't want to get up! The service is unparalleled. The room is beautiful and stylish. They really have thought of everything here. Visually, […] the water and palm tree-lined path leading to the pool is just magical at night. An amazing experience. Many thanks for making our vacation a little more special, Loews. Read moreGenuine Hotels.com guest review
"Ambience, service & locaton were EXCELLENT!"
Grounds were maintained, service was impeccable & location was perfect. We were one block away from Lincoln rd.! They had their customers in mind when they planned every little detail. I.e. every type of tea & coffee in rm w/ Coffeemate creamer! Fish tacos @ pool were delish! Totally enjoyed my stay!Genuine Hotels.com guest review
"Loved Loews Miami"
Classy Hotel, Staff awesome !!! Fritz on front desk made check in fast and easy !!! Lincoln Road a few minutes away, a great pizzeria & Walgreens very close.. Big pool...Nautilus by hotel pool makes best mojitos ever !!! Plus complimentary Fiat 500 convertible.. :) Best car to ride Miami beach with style.. Room was very clean, on a rainy day we received […] complimentary umbrellas !!! Very happy if in Miami again will stay at Loews... No Doubt About It !!! Read moreGenuine Expedia guest review
"Overpriced for what it was"
The hotel was nice but the room had an odd odor, I got the run around when I had an issue, then to ,ale up for it they arranged to send an amenity tray of sweets which didn't arrive until I called to inquire. Otheriwse the pool is nice, right by the beach, and walking distance to lots of places. Also, they were flexible with the checkout time.Genuine Hotels.com guest review
Great place, location, swimming pool and service.Genuine Hotels.com guest review
"Would definitely stay here again"
Lowes is in the center of South Beach but, importantly!, is away from the noise. We learned that lesson the hard way. We started in another hotel farther south and there was LOUD music playing right outside our window until 3 am. Lowes was quiet, luxiourious, and only slightly more expensive than the much worse place we started. Very happy with the […] pool and beach access. Service was uniformly great. Would definitely return.. Read moreGenuine Hotels.com guest review
"Great stay except for 1 thing"
I loved the hotel, the grounds, the service, Etc, however, the only thing I didn't like was that the beach hairs and umbrellas by the beach were not part of the hotel and had an additional cost. I've stayed in many hotels on Collins Ave. in the past and all have included the beach chair and you pay for the beach umbrella, this hotel didn't include either […] one. Very disappointed because of that. The rooms are priced high enough as it is and then the hotel charges for beach chairs??? crazy! Read moreGenuine Hotels.com guest review
"Just Book It"
Best location in South Beach, excellent facilities, great atmosphere, can't fault it !Genuine Expedia guest review
"Great location, very expensive vale parking"
Location is perfect within walking distance to Lincon and ochin driveGenuine Hotels.com guest review
"Loews is awesome!"
They have a great pool and are right in the heart of the action next to shopping, dinning, and the beach/boardwalk. At first we had a room that smelled like smoke as there are quite a few international guests and smoking is more prevalent than other parts of US, but they did change our room and it was much improved.Genuine Expedia guest review
Loews hotel is like no other. The level of customer service was superb. The entire staff from housekeeping to the concierge was phenomenal. I highly recommend this hotel for a romantic getaway or families. You will not be disappointed on any level. You definitely get what you pay for. We will be back for a family vacation!!Genuine Expedia guest review
Friendly. Clean. Room was great. Price was better. Beverages were pricey. Food was awesome. Security everywhere. My new favorite hotel!Genuine Hotels.com guest review
"Staff is very friendly"
We had an excellent stay and learned on the last day about the complimentary vehicles we could have used. Wish we knew about it earlier in our trip, but what a great idea.Genuine Expedia guest review
I was there in July 2014 with girlfriend and kids (8 and 6 y.o.). Perfect for familyGenuine Expedia guest review
"Very Unfriendly Customer Service"
I stayed here for a convention in June. After my stay, I called and asked them to put the money from my credit card back into my account. When calling the front desk, they kept transferring me to different departments and they were totally rude. Horrible customer service. They treat people like dogs!! I will never stay here again. Never.Genuine Expedia guest review
Excellent stay! Staff and facility were excellent! Located in a central location. Will definitely be going back!Genuine Expedia guest review
"Great Miami South Beach Hotel"
We stayed at Lowes Miami Beach on a 2 days visit to Miami on our way to Sandals Grenanda. We enjoyed our stay. It was momorable as we were celebrating our 20 year anniversay and were married in the Grand Ballroom at the lowes Santa Monica Beach July 23, 1994. We would stay at Lowes again. Thanks StevenGenuine Hotels.com guest review
"Amazing as always!"
This is my third stay here, but my previous stay dates back to 2011. I'm delighted to see that there's no decline in the whole experience here. Every staff member is the epitome of professionalism. Eager to help, hold open doors, or scout out a pair of empty chairs by the pool, each person truly seems as if it is their happiest moment to be of help. […] The room was - as always - clean and nothing seemed to be in need of repair. The pool atmosphere was fantastic. I sort of wish it was a bit cooler though... almost like bath water warmth. The 'Poolside Pampering' program is the best!... little treats throughout the day. I can't help but feel like someone way more important than I really am whenever I stay here. I just wish I could afford to stay more often! Read moreGenuine Hotels.com guest review
"Don't count on the room you reserve."
Reserved a "Rotunda Junior Suite" but was told they had no room available for me even though my room was guaranteed. I tried to check in at a about 1pm and was told the room was not ready. Checked again at 3pm and 3:30pm and room was still not ready. At 3:45pm received a message that my room was ready. Upon arrival to room, it was not the room I reserved […] and was much smaller. I was told I had been "upgraded" to a smaller room with a ocean view. I informed them that i did not care about an ocean view and wanted the room I reserved. I was told that they did not have anything else avail ale for me and could not give me a refund because I had prepaid through Expedia. VERY VERY DISAPPOINTING STAY. Line at check in was long. Service for breakfast was disappointing !!! Would NOT recommend this hotel. Read moreGenuine Expedia guest review
"Nice hotel close to everything"
We had a pleasant stay. We loved how the hotel was close to everything. Walking distance to restaurants , shopping and the beach! The staff was pleasant and the breakfast buffet was good.Genuine Expedia guest review
Great hotel !!! Great location but my only concerns is to many kids playing with balls on the pool and splashing water to the peoples faces who want to relax in the water but service and confort is great special the house keeping Ana Sierra she is the best !!!!Genuine Expedia guest review
"Nice hotel near the ocean."
Everything was perfect.;) The view was wonderful from our room. The pool couldn't be larger. That was a dream come true for me.:Genuine Expedia guest review
Nice hotel with a good location, direct beach access, and a nice pool. The employees were friendly and helpful, and the room (which wasn't a suite and was booked at a less than ideal time) was better than expected. I'll be staying at Loews on my next trip to Miami Beach.Genuine Hotels.com guest review
Best hotel in Miami! 24 hour pool access and room service were the best amenities! Didn't need to leave my beautiful hotel for anything, The Lowes has it all!Genuine Expedia guest review
"in the hearth of South Beach"
Great stay eventhough it was for a very short time. Great location and the pool activities are great.Genuine Hotels.com guest review
had fun. Staff was courteous and friendly. No bathtub/shower only.Genuine Hotels.com guest review
the room was not cleaned the day before we checked out!Genuine Expedia guest review
"4 stars with a caveat"
I give the Loews 4 stars in the context of a discounted rate which made it pretty reasonable for Miami Beach on the 4th of July weekend. We had a premium room with a balcony on the north side of the hotel. The view is over a big roof, not attractive. Ask for a south facing room if you book. Hotel was fully booked but that did not diminish service. Competion […] for poolside lounge chairs was high though and we witnessed several arguments with staff. Only had breakfast in hotel one day but it was very good with a Cuban flair. Great location where Ocean Drive meets Lincoln Road. Read moreGenuine Hotels.com guest review
"Kids loved hotel"
Kids loved the hotel, amenities were excellent, room was always cleaned to satisfaction. Front desk and concierge always ready to help. Food prices and beach services were also very good. Close to stores and malls.Genuine Expedia guest review
HAD A NICE TIME. DID NOT CARE FOR THE RESTAURANT FOOD. BREAKFAST BUFFET COULD BE IMPROVED.Genuine Expedia guest review
Hotel overall very nice, staff was excellent however, room accommodations were not the best. Issues with the overall standup shower not slope do water went all over every time we showeredGenuine Expedia guest review
Would not return on a holiday weekend. It was mobbed and could not even get 2 chairs together at the pool. Staff was helpful as long as they knew they would get a tip. Everything was very expensive parking-chairs at the beach-umbrellas-gym surcharge. Better to pay more for the room and not be upcharged for everything elseGenuine Expedia guest review
Great location, room not as clean as one would expect of a 5 star rating hotel. I did not see my room ever been vacuumed or mopped the whole week we stayed. Staff were nice but like everyone mentioned, they nickel and dime everywhere we go. Valet is 42/day where we later found out parking across the street was 16/d. Sushi all you can eat is not buffet […] style and the price is the same for adults as well as my 3 yr old. :-(. We got a suite but there was no refrigerator nor microwave. When asked, the bell man gave it to us but said they would normally charge some fee per day. I would give this place a four star hotel with a five star price! Read moreGenuine Expedia guest review
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