"Nasty & Old"
The hotel is definitely a budget hotel. The location was awesome. Right in Manhattan, near subway, great food stops all around. However the room was tiny, there was mold on my bathroom ceiling, the halls smell, and overall it was like being trapped in American Horror Story: Hotel Edition.Genuine Hotels.com guest review
Good location, eating and shopping all around. Hotel lobby not attractive but rms nicely remodeled. Main elevator was out but there was a backup working. Hotel needs a hallway map on each flr. Only issue was one of my pillow cases wasn't cleanGenuine Hotels.com guest review
"close to destination but service lacking"
We were told the hotel had parking but when we arrived we were informed that they did not have parking and they gave us a list of local parking garages. The room that we had reserved (2 Double Beds) had flooded so we were given a room with a queen and a rollaway (which there was barely room for). we would have had to check out the next day and check […] back in if there was a room available or stay in the same room which we did. The elevators (only 2 of 4 were working) were extremely slow so we walked the 5 floors to and from our room. It took an hour and a half to check out with the help of the bellman who I had to track down because the front desk apparently didn't tell him of our request. They wouldn't let us use the luggage cart ourselves. On the good side, the bellman did hold our luggage from noon checkout until about seven when we were scheduled to leave. I probably would not stay there again. Read moreGenuine Hotels.com guest review
The location was perfect for what we wanted to do. Close to the 96th street Metro Station. Plenty of restaurants and shopping available. Really appreciated being able to get a refrigerator in our room. Check in was smooth however we had to return to the front desk for keys several times as they didn't seem to work after 1 day use. Only 1 elevator was […] in service which means 3 were out of service and that was a problem, terribly slow and crowded. We took the stairs to the 6th floor. Also, WiFi was down. Renovated rooms are terrific, the non-renovated rooms are clean but need updating. In spike of everything, I would stay here again. Location was perfect. Read moreGenuine Hotels.com guest review
Very convenient to the subway! Perfectly adequate and met our needs.Genuine Hotels.com guest review
"Not always about location"
Our stay included a host of issues beginning with only one operating elevator for the entire hotel, only hot water - no cold, shower clogged, room key swipe not working, leaking ceilings in hallway. This hotel is in desperate need of an overhaul - and until then guests should beware. The saving grace to this run down establishment was the staff. They […] were all very apologetic for all the issues we and other guests encountered. Read moreGenuine Hotels.com guest review
The hotel was pretty nice. The staff and other guests were considerate. What needs attention is that the room smelled musty when entering. The carpet and paint needs updating, also the woodwork. It would be worth the investment, due to the great location and again, the staff was very competent and effective.Genuine Hotels.com guest review
I made a change to the dates of my stay through hotels.com, and the staff at the hotel failed to make the change in their systems. I was forced to scramble and find a new hotel when I thought I had one more night at the Days Hotel.Genuine Hotels.com guest review
Staff is super accommodating, they want to please you. But the rooms are very tacky, our bathroom was the cleanest part in the room. wallpaper peeling everywhere, funny smell in the hallway. The lobby is the nicest part of the building. slow elevator. It's a really good stay if your not expecting a lot. location is perfect. 1 block from a red line subway […] station. Also a great neighborhood for food and walking around. Read moreGenuine Hotels.com guest review
The lobby was air conditioned, however, hotel room blew warm air....No room to switch to as they were sold out.....At least it was CLEAN!!Genuine Hotels.com guest review
I don't know if this chain believes in updating their properties, but this space could use an update.Genuine Hotels.com guest review
"Not bad at all to be close to the city"
No complaints here. Location is great near buses/trains and car rentals easily accessible. Can get to many locations in the city in no time. The room I booked was very clean, smelled good and was very spacious. Definitely recommend to someone on a budget that doesn't want a roach motel. Thanks Days!Genuine Hotels.com guest review
"Awful awful service..."
Arrived at my room to find no towels. Slightly annoying but no big deal. Upon asking at the front desk for some towels, it literally took 4 different occasions before any towels were delivered. The worst part being the blatant lying each time I asked when they would say we'll bring some right up. Facilities are pretty poor but overall adequate. Location […] is great. Read moreGenuine Hotels.com guest review
Phone was broken. A/C in room was on full blast our whole stay and it never cooled room down!! The hallways and rest of hotel did not have central air. The whole hotel was hot. However,staff were great. Rooms were small but clean. Great location!! 3 out of 5. Not sure if i will stay there again in summer. Much to hot. Especially after a long day in […] the hot city!! Read moreGenuine Hotels.com guest review
"asubway station a block away"
Just used the room for sleeping and a place to "come home" to. It was wonderfully situated and very inexpensive for it's GREAT location! First time ever in NYC. Did all the must do touristy stuff, and this hotel was a perfect place to stay for all that! only a couple blocks from the west entrance to Central Park...Couldn't have asked for a better vacation […] and this place helped greatly to make it all possible! And, it offered a great place for us to "store" our car for the 3 days we were there! Read moreGenuine Hotels.com guest review
I think it is a great hotel. I can easily reach Subway, so I can easily go to anywhere I like such as Time Square and many great places such as Liberty Island, Financial district, Central park.Genuine Hotels.com guest review
"Good deal for the price"
We had a small, clean room with easy access to the subway, bus, and Central Park. Very nice brownstone neighborhood with plenty of classic diners and restaurants.Genuine Hotels.com guest review
"Great location but horrible"
It was a great location with everything you need nearby. However, we had no wifi, no tv, and paid for a king but didn't get it. Their phone didn't work. Sometimes the elevator was out. I wouldn't walk barefoot on the carpet. And I had no cell reception.Genuine Hotels.com guest review
"Great But Long Elevator Rides"
This is a nice hotel in a good location and neighborhood; a great value for the money. The only issue is that the elevator can get really backed-up during busy times of people coming and going, so, ask for a room on a lower floor and walk.Genuine Hotels.com guest review
"true value on the upper west side of manhattan"
this hotel fills the bill of a clean, sterile hotel,. Bathroom was clean, the towels old and rough, the hotel staff anxious to please, and I would go to the hotel again because of price and convenienceGenuine Hotels.com guest review
"Friendly but slow"
The staff was very friendly but the service was very slow. Had to call to front desk several times in order to get more blankets and towels. We were also told that the hotel has a 24 hour fitness center. The fitness center refers to a 10x10 room with a bike and eliptical machine. The location is awesome, food and shopping within walking distance, as […] well as the train station. Read moreGenuine Hotels.com guest review
"Great service but noisy"
We spent one night at the Travel Inn as a family. It was very clean and the staff was incredibly nice, but it pretty expensive for the neighborhood and noise. It's located across the street from a police station, and has thin walls and cheap windows - not well insulated against noise at all, which I think should have been a priority, given that it's […] so close to the police station and Times Square. It was convenient to be so close to so many sights, though. Read moreGenuine Hotels.com guest review
"One night stay in NYC"
We were looking for an inexpensive hotel for one night in the upper west end area of NYC. The Days Inn seemed to incorporate it all. The hotel was ok for this purpose, however, we were put in a tiny room with a too small bed for 2 adults. The bathroom was not roomy either and seemed dated. Overall, it was clean though. There were 3 elevators of which […] 1 seemed to work properly. It took a long time to arrive and was heavily frequented. It stopped almost on every floor on its way up and down. This hotel needs some serious updates. Read moreGenuine Expedia guest review
They did well in getting us early check in so we could make it to our sons graduation on time. Busy hotel lobby and a lot of renovations going on! Room was clean bed comfortable and bathroom clean and had a spa clean smell. Located off broadway for all conveniences. Restaurants/ cafés , taxis subway.Genuine Expedia guest review
It was good but wifi is very poor! Anyway we like it!Genuine Hotels.com guest review
"What, no TV!"
When I arrived, I was told that the TV wasn't working in most rooms. Needed to make a fuss to get a room with only basic channels available. I had no other options.Genuine Hotels.com guest review
"nice stay, nice staff"
No complaints. Staff was great, even offered to upgrade our room. We will be back.Genuine Hotels.com guest review
"Average hotel on upper west side."
The room needed an update because it had peeling wallpaper & bunching carpet in some areas. However, the room was clean. Lighting could be a little brighter as it seemed a bit dark. TV & remote also didn't work all 3 nights we stayed.Genuine Expedia guest review
"Pretty good except plumbing problems"
Everything was good and clean and comfortable. Only problem was that the toilet would clog almost after every use (from a number 2) or a bit much of toilet paper flushed.Genuine Hotels.com guest review
"Close to Subway stop with elevator"
No TV service during my 2 day stay. Renovated room, but new carpet near bathroom door was soaking wet. I was ver careful to not contribute to problem. Hotel needs to add a foot wide glass panel at door frame so shower water gets directed to the drain.Genuine Hotels.com guest review
"great location, ok price, bad upkeep"
If you say on the renovated 11th floor, you are fine. WE were on the 5th floor. The door to the bathroom didn't close completely, the sink didn't drain well and the mattress was very soft. We couldn't upgrade to the 11th floor because they were all taken. Staff were nice and room was clean so those were the two positives along with a good location for […] our purposes. Read moreGenuine Hotels.com guest review
courteous staff members. location make it easy for shopping and sight seeing.Genuine Expedia guest review
I thought I was speaking clearly and distinctly, yet, I needed to repeat myself several times to check-in clerk. I had requested in writing a non-smoking room, yet, I had to repeat myself several times. The room was freezing cold,,,they finally gave me an extra blanket which had icky stains on it. The TV never worked since they said that the cable was […] 'out'. The elevators are inadequate for the amount of people using the two elevators. The hot water took about 10 minutes to warm up, and the water went down very very slowly in the tub. I will never stay there again! Read moreGenuine Hotels.com guest review
"A bit shabby but reasonably priced for New York"
Our double room was small with one double bed that pretty much filled up the room. The bathroom was small, but serviceable. Some of the wall paper was peeling. There is a lot of work being done on the hotel, so the situation will presumable improve. The TV was not working in the Hotel.Genuine Expedia guest review
Good location. Close to subway and many restaurants. Room very small. Room smelled muggy at first and fixed that for me. However I smelled cigarette smoke all night even though I was in non smoking room from outside of my room. Staff offered no assistance with this issue.Genuine Expedia guest review
"This place is way overpriced and stunk."
The presentation is nothing like the place - dank, stinky, with attempts to cover the stench with bad cleaning solvents. The cable was out so no tv and had been out, apparently, for several days when I arrived though they insisted someone was "working on it." The only plus I could see was location.Genuine Expedia guest review
Seedy and dank. Broken phone, awful elevators. Overpriced.Genuine Hotels.com guest review
"located in a good neighbourhood"
Cables didn't work in the room and no wifi reception in my room, as opposed to what was promised for my room fee. Would not recommend it to a friend.Genuine Expedia guest review
The hotel was convenient for me and the nbed and bathroom were very clean. The TV did not work and the l]blinds were broken and falling apart . The staff was professional and pleasant dealing with a lot of problems at the same time in a very agreeable way. I got a delayed check out because of the broken TV and was completely satisfied.Genuine Hotels.com guest review
"Weekend with the kids."
The hotel was in a very convenient location, near a subway and a great diner for breakfast. The room was small but adequate for four of us, very clean.Genuine Expedia guest review
"Good location. Old room"
We chose the hotel based on its location - 3 blocks from Central Park. The price was reasonable. The staff was friendly and helpful. However, the hotel is quite old. The lobby was ok. The room didn't feel clean. Window A/C and very old heater. The bath tub was rusty. Not the worst place but would not stay there again or recommend it to anybody.Genuine Expedia guest review
"OK but expensive for the quality level"
The hotel was OK as a place to sleep for a night, with the room relatively spacious and the location good, but the cost was quite high for this--even for New York, it seems to me. I was surprised that the TV did not work when I arrived, and even after the repair person fixed it, it only had a few local channels (not even CNN!). The hotel appears understaffed: […] I had left my bag there in the morning while waiting to check in because my room was not ready yet (I arrived in the morning), but when I came back only the reception agent was there and she said I had to wait to get my bag because there were no other staff there and she could not leave the desk. It didn't take very long, but still. Read moreGenuine Hotels.com guest review
"GREAT LOCATION, OLDER BUILDING"
Great location, perfect for my needs, which was to work and rest away from home and office. Yes, it's an older building and the rooms look like it needed upgrading, but it was fine. And Days Hotel is part of a franchise of Days Inn, so that made it worthwhile Friendly and courteous staff. The only thing is the TV never worked, but I didn't care as long […] as I had my laptop and wifi. Read moreGenuine Hotels.com guest review
Staff took a long time to answer to requests. When we got there, the room was not cleaned yet. Room is big, but old.Genuine Expedia guest review
I have to say I have mixed feelings about my stay at this hotel. The first night we were there was horrible. They put us into a smoking room when we requested for a non-smoking room, it had a queen bed when we requested for a king, the television did not work and we had no towels. We called down to the front desk (twice) and was told that someone would […] come to the room not only to check on the television but also to bring towels. No one ever showed up. At 3:00 am we had to go down and get our own towels and the person at the front desk was very apoplectic. The next morning we went to the front desk and explained to them everything that was wrong and wanted a different room. Once again, the person at the front desk was very accommodating. On the second night we finally got the room we had requested and was very pleased with the accommodations. Read moreGenuine Hotels.com guest review
the hotel's appearence was fine ,the staff was fine but we had no television and no towels. Was disappointed with that.I had my 9 yr old daughter with me and not having tv was not goodGenuine Expedia guest review
for an overnight stay maybe great. A couple more of days, it maybe worth to try someplace else. Runs are clean but elevators are in horrible shape and the shower has only two settings: boiling hot or freezing cold regardless of how you try to regulate water flow. Front desk personal seemed courteous enoughGenuine Hotels.com guest review
"Don't have high expectations."
The hotel was in very poor condition. Apparently they are beginning to update and renovate but our carpeting in our room was in terrible condition. The floor underneath was uneven and broken. It was like walking on a roller coaster. I must admit the bed mattress, though soft and uneven was clean and the sheets were changed daily. There was mold on the […] ceiling in the bathroom, but again the fixtures were cleaned daily. One elevator was broken, the ATM didn't work and neither did the pop machines. Read moreGenuine Hotels.com guest review
"Great hotel conveniently close to the subway."
Great experience, great location close to the 96th St Station!Genuine Expedia guest review
"such a great price and great location"
It was three blocks from Central Park!! Clean for a smoking room, there was absolutly no smell in the room of previous smokers. The only let down was the mattress was broken on the side but it didnt affect my sleep. even though there was construction, there was a mesh lining the outside which didnt allow brids to come near the window which was so wonderful!! […] This is the second time i stay in this hotel and i will be staying there the next time i go to New York!! Read moreGenuine Hotels.com guest review
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