"God hotel in good location"
The location was nice. The accommodation was excellent. About the only negative was that they made us checkout an hour earlier even though we could have technically stayed till 12pm.Genuine Expedia guest review
"Nice hotel close to transportation."
Nice hotel and close to public transportation( the tube). Is in a great neighborhood with lots of restaurants and shopping. The hotel staff was very friendly and helpful however the hotel itself could use a little updating. Overall had a great experience.Genuine Expedia guest review
"Too far from underground"
The hotel was an excellent value and if I hadn't stayed there I would not have met a BBC exec who offered a VIP tour of the Dr. Who set next time I am in Cardiff.Genuine Hotels.com guest review
"Good value. Convenient location."
Love the muffin place for breakfast close by. The bed was very firm and comfortableGenuine Expedia guest review
The reviews of this hotel does not give it justice! The hotel is beautiful and has a great staff, everything we needed they were accommodating from checking in to holding baggage. The food was good but we ate out often since we were always on the go. The only thing keeping this hotel from getting higher rating is updating the furniture! As a person […] who has experience building cabinets and desks, I can say their furniture is sturdy built with fine wood. But, freshening up the dressers and the tables would give it an updated look. Maybe sanding it down and putting a fresh coat of stain and shellac. Besides that we enjoy our stay and would go back again. Plus, its in a great location! Shopping just up the street and the underground is very close by! Read moreGenuine Expedia guest review
Beds too small. Problem with the lights.Genuine Hotels.com guest review
"Great location, hotel very 1970's"
So I read reviews and booked this hotel given the location which is great!The room was spacious, the service checking in was excellent...BUT be prepared the rooms are very 1970's. They are clean though and if they were updated no doubt they would be a least 100 pounds more than they charge now, given the great location. They have a pretty decent fitness […] room, gift shop and a few restaurants to choose from which I didn't eat at but the menus seemed good. Read moreGenuine Hotels.com guest review
"Good location, poor room condition"
Location was pretty good. A short walk from High Street and subway. The room condition was pretty bad with the furniture very shabby. But was really was disturbing was in availability of network connection (Ethernet) and poor service which couldn't fix it. Wireless is charged per device per day and we couldn't use it as we had 6 devices between 2 rooms. Wouldn't […] go back there again. Read moreGenuine Hotels.com guest review
Paid extra for so-fi, but it didn't work at all. Do not pay for wi-fi in your room. The room was small, but ok. The lift was very small. At age 24, my grandson had no problem. At age 68 and knee surgery on both knees, it was a bit much. It is quite a distance from the train station but the underground gets you fairly close.Genuine Hotels.com guest review
Worked out well for us. The room was small for family of 3 but given the convenience of location and cleanliness and responsiveness of hotel staff it was fine. Only complaint was with the managements decision making in determining which room rates warranted the full breakfast, or continental bak fast. It seems a bit arbitrary as one day we were assigned […] the full breakfast, and the next only continental. When I inquired I was toldit had to do with the room rate. Read moreGenuine Hotels.com guest review
"Would Not Stay Again. Avoid this Hotel"
The biggest thing was that the toilet didn't work and despite reporting it twice, it was never fixed during the entirety of our stay. The staff did not respond to problems, including issues with checking in that made us have to wait for our room over an hour after check in time. It is a shame since it is very close to high street and the metro. We paid […] extra for a club room and the room was small, even for a European hotel. I wouldn't recommend this at all. Read moreGenuine Hotels.com guest review
"Location is good. Should have Wi-Fi free in rooms"
Room was disappointing. More of a three star than a four star. Location was the best feature.Genuine Expedia guest review
"Good hotel, excellent location to central London"
Staff were very kind and helpful after a long day of travelGenuine Expedia guest review
"The hotel was disappointing"
The person who registered us was condescending and rude. She set the stage for a disappointing stay.Genuine Expedia guest review
awesome location-seconds to High Kensington tube station and close to everything. hotel itself is average at best.Genuine Hotels.com guest review
Conveniently located near the Kensington High Street tube stop. Hotel was a bit run down, but clean. When we arrived at our hotel at 11:00pm we were informed that they did not have a room for us due to electrical problems. They arranged a car to take us to the Millenium for the night. The Millenium is a much nicer property! When we arrived back to the […] Copthorne the next day they upgraded us to a Club room which included breakfast and free internet. It's just an adequate hotel, but the staff was very nice. Read moreGenuine Hotels.com guest review
"Modest hotel near Underground"
Overall experience was positive. We are a family of 3 so we required an extra bed in the room which left no way to use the desk area (which is also where the hair dryer is located). The bathroom is outdated and the room was slightly musty. Staff was readily available to assist with questions. Bar staff was a little disorganized and traditional breakfast […] is way overpriced. Quick elevators and convenient location to Underground and some attractions. However it is a bit of a pain to get to if you are flying in to to Stansted Airport. Read moreGenuine Expedia guest review
"Good hotel, great location."
Loved the room and location. The housekeeping staff was courteous, although staff at the reception desk and store could be friendlier. Main issue we had was the train noise in the rooms in the back of the building. The train noise is constant during the night, making it difficult to sleep.Genuine Expedia guest review
We upgraded our room since the Internet and breakfast wasn't included. The room was suppose to have a queen size bed, but it was at best a double. It was also not comfortable. The furnishings were also outdated. The bath needed an upgrade. But everything was clean at least. The Club room was always busy for breakfast. One morning they told us to eat […] in the other dining room since it was so busy. The breakfast in the other dining room was much better. The complementary drinks were nice to have but we only went once since the time is when were at dinner. The staff were mostly friendly. The area is quiet at night and the tube station is a 5 min walk. Close to shopping and Notting Hill. Read moreGenuine Expedia guest review
"Good hotel in good location"
We enjoyed our stay at the hotel. The room was spacious, included coffee maker, and fridge. Comfortable bed. Close to tube and sites.Genuine Expedia guest review
"I have found my new regular hotel in London"
I thoroughly enjoyed my stay at the Copthorne Tara, with just one exception:I had to complain to housekeeping after two days of incomplete room servicing. It was quickly corrected. Otherwise, service was excellent, room was wonderful, and location for me can't be beat. Bonus was that there is a lovely bar and Continental restaurant as well as a fine […] Malaysian and Chinese restaurant on premises. If I can continue to get a good rate, this is my new local. Read moreGenuine Hotels.com guest review
"If you need WI-FI, DON"T stay here"
Hotel is certainly outdated and needs renovations. But, the location is excellent, right off Kensington High Street. Upon check in, our shower head was not working. Joshua, was very helpful in getting this fixed immediately. He also gave us complimentary WI-FI during our stay for this inconvenience. Unfortunately, the WI-FI is not good as we kept getting […] disconnected. We did not have the breakfast as it cost 10 euro's. Café Nero is a one minute walk away with excellent and less expensive coffee and pastries. Boot's pharmacy and Whole Foods is nearby. We recommend eating at Spaghetti House and Arch Angel Pub off High Street. Great food and good price for London. Read moreGenuine Hotels.com guest review
"Good location. Good pick-up from touring buses."
Needs met through restaurants, gift shop, currency exchange and hotel staff.Genuine Expedia guest review
Havw stayed 5 or 6 times and I always enjoy it. It is very convenient to my needs.Genuine Hotels.com guest review
"Good location, No in room safe"
The hotel is located very close to the London Underground metro service, which makes it easy to get around the city. The staff were friendly and we didn't incur any problems with the service during our stay. The listing for the room stated that each room offered an in room safe to secure personal belongings, but upon arrival we learned this is not true. […] The AC in our room barely worked, and it felt like it was colder outside the hotel than in our actual bedroom. Besides not having a safe available to use in the room and the AC trouble it was a great hotel. Read moreGenuine Hotels.com guest review
"Rewarding return visit"
Excellent services and accommodations. This is our third time to stay in this hotel; we choose it because of its excellent service, easy access to tube/bus and proximity through those travels to literally anywhere in this great city! We will stay there again when we return. Also--excellent breakfast buffet each day. Only down side is no free wifi for […] all guests; however there is a MacDonalds restaurant and a Starbucks very close by--both of which have free wifi access. So this was not a problem. Read moreGenuine Hotels.com guest review
"Good quality hotel - excellent location"
Great value for the money - it was the least expensive I looked at on Expedia - I would recommend it to anyone staying in London - 3 minute walk to the nearest tube station.Genuine Expedia guest review
"Copthorn Tara, Kensington, June 2013"
The room was clean, but small. The furniture was dated and worn, especially for a 4 star hotel. The staff was professional. I found the Concierge to be most welcoming and very helpful. The price was affordable. Maybe the more expensive rooms on the upper floors were 4 star quality. I would recommend the hotel to a friend, but I would not describe it […] as a 4 star hotel. Read moreGenuine Expedia guest review
"Good at first glance"
Location is pretty good, just off High Street, two minute walk to the Underground or bus, pus lots of restaurants and shopping right on High Street. Kensington is a very nice neighborhood, so no complaints there. The lobby is very nice. Restaurant food was acceptable but service was horrible. I would suggest staying away unless you want an hour to hour […] and a half dinner. The room it self was mostly clean but severely dated, especially the bathroom. The bathroom looked like it was thrown together as cheaply as possible twenty years ago, and nothing has been done to it since. The rest of the hotel room looked like a well used dorm. All the furniture was scuffed, worn. Walls had lots of dings and scrapes on them. Bottom line for a one or two night stay it will suffice, but if you are spending a week or more, look for something a little nicer. Plus they charge a hefty fee for wifi. Read moreGenuine Hotels.com guest review
"The receptionist not friendly."
4star hotel and have to pay for Internet. Bath towels were almost rags and room was very worn.Genuine Expedia guest review
"Comfortable, close to High St. Kensington"
Room was very comfortable, and, for London, quite roomy. We did upgrade to a club room this trip, and I would certainly do it again. The Copthorne Tara has become our "go to" hotel when we stay in London. It's centrally located to most of the areas that visitors would like to see; most of London is just an underground trip away from it.Genuine Expedia guest review
"Good location, good value"
Stay in a Club room! For a few pounds more, you get free wi-fi, free breakfast, and free cocktails served by a truly charming man. And the location was good too - walking distance to many, many things.Genuine Expedia guest review
Good value. Good location and ample amenities.Genuine Hotels.com guest review
"good location and service"
This hotel is well located in Kensington and close to the subway. Staff and services were friendly and good. The Singapore/Malay restaurant in the hotel was very good.Genuine Hotels.com guest review
"Great value for the price!"
I have stayed at this hotel several times and it is consistently good! It is located in a nice area within easy walking distance of the tube and is close to many places of interest. It has always been reasonably priced as well. The service is great and the food good in the restaurants. I would highly recommend this hotel for anyone looking for a nice […] place to stay in London. Read moreGenuine Expedia guest review
The hotel was just fine as far as all general factors go. The main problem throughout my experience was in communicating with the employees due to their ethnicity/language.Genuine Hotels.com guest review
"Wonderful hotel and location"
Wonderful location! Close to tube station and great neighborhood. Loved it!Genuine Expedia guest review
"Great hotel. Guest friendly and convenient!"
We had a great time at this hotel. It was our first time to London so I really had no idea which area we should stay in. This was perfect. Lots close by and in a beautiful area. The staff were very helpful and the room was great. All that you need. Clean and comfortable. I would suggest the add on for the continental breakfast and the nightly cocktail […] get together. It was a nice way to get your day going with a light breakfast and a great way to get your night going with a few drinks for the road! Great way to meet other guests as well. We would stay definitely stay again!!! Read moreGenuine Expedia guest review
"Great location to visit London"
The hotel is a great location in Kensington, just a couple of minutes from the High St Kensington Underground station, making it convenient for getting anywhere in London via Underground. Also a nice 10 minute walk from Hyde Park. Definitely worth the club room as well, with good breakfast in the morning and warm service from the employees in the club […] room. Read moreGenuine Hotels.com guest review
"I'll Be Back"
This hotel was close to the Underground and a pleasant surprise! It was a pleasant experience from the staff at the front desk to room service and the concierge. The trip to London was exhausting but our room was ready for us at 11:30 AM. The common areas were clean and bright as was our room. Everything in the room worked (refrigerator, A/C, TV, shower, […] etc.). The waiter was also very good at dinner. The food was good but no beans with my eggs, thank you. I strongly recommend this hotel. Read moreGenuine Hotels.com guest review
We have no complains. The room was clean, the neighborhood was nice: You can find stores like Zara, H&M, baby clothing, restaurants, Whole Foods, pharmacy, Mc Donalds. And the most important thing: the Underground station is located a block away the hotel.Genuine Hotels.com guest review
"Great place even better location"
Loved it and the closeness to lots of sights and pubs.Genuine Hotels.com guest review
"good and bad"
First off, the lobby and restaurants were very nice looking. We ate at the bar restaurant and the service was some of the worst I've ever received. You would think it was opening night, it was slow not very well organized. Food was ok but nothing to write home about. The room was reasonably clean if little dated. The bathroom could use a full redo, […] at the very least a through cleaning. Location is amazing, no complaints there. Overall I would stay there again just for the location, but wouldn't waste my time at the restaurants in the hotel. Read moreGenuine Hotels.com guest review
"Convenient location, Overpriced"
If we hadn't gotten a cheap deal, I would have been disappointed. This is not a 4-star hotel compared to other Expedia 4 star hotels that I've stayed in. But... The hotel's location near the Underground was absolutely awesome!Genuine Expedia guest review
"great hotel and location"
the hotel is a 5 min walk from High Street Kensington station. the area is a high end neighborhood so it's totally safe and clean. there's a police station 5 min walk away. the hotel hasn't been renovated in about 10 years probably so it's dated but not old. they maintain it very well. our room had all the amenities as well as a safe. it was a good […] size room too. the front desk was friendly and helpful especially the concierge. they even rent out umbrellas (probably free but i didn't need one). there's a tesco 5 mins away as well as other stores and restaurants. there's a barclay's bank too for the Bank of America customers. i would totally recommend this place. Read moreGenuine Hotels.com guest review
"Unbeatable Hotel for the Money"
This hotel was tucked into a small cul-de-sac just off Kensington High Street and very near the Underground. The room was large by European standards, very clean, extremely comfortable with great bedding. Nice size bathroom, great water pressure, complete with toiletries. Staff from the front desk to the concierge to the cleaning staff were polite and […] knowledgeable. Plenty of places to eat and shop nearby and easy access to anywhere in London by bus or underground. Stayed for six nights at a great price. Will definitely stay here on my return to London. Read moreGenuine Expedia guest review
"Nice hotel, reasonably priced, great neighborhood"
First time stay, Nice hotel, reasonably priced, great neighborhood, will returnGenuine Expedia guest review
I've stayed at this hotel on 3 occasions in the last year. I am very pleased with the accommodations, location, and service.Genuine Hotels.com guest review
Response by Copthorne Tara Hotel London Kensington Dear Guest Thank you for your positive feedback and I am glad you enjoyed your stay. I hope you will be back again soon. Best regards
"shabby around edges but great location and value"
If location is important this should be a great choice for your stay in London. The rooms are large by London standards and generally clean but rooms generally are shabby and showing their age. If you can overlook these issues it's a great base at an excellent price..... Enjoy.Genuine Hotels.com guest review
Response by Copthorne Tara Hotel London Kensington Dear Guest Thank you for your review. This is important as it assists us to maintain and also improve our services and facilities going forward. I am happy that overall you had a pleasant stay and that you enjoyed the hotel's location . We hope to see you back here again sin the not too distant future. Yours sincerely
"Great hotel to make the best of London !"
Eminently comfortable ! Well- run, very conveniently locTed hotel that I've been using for years - and I'm very pleased to see that it's as good as ever !Genuine Expedia guest review
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