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  • Copthorne Hotel and Resort Queenstown Lakefront
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1 room,  2 adults 
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Room 1:

Copthorne Hotel and Resort Queenstown Lakefront - Queenstown

-45.034049, 168.666623
4 stars
Corner Frankton Rd and Adelaide St, Queenstown, 9300 New Zealand ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $83
available on 05/20/13
Price Match Guarantee
3.9 53 5

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    Copthorne Hotel and Resort Queenstown Lakefront
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    Landmarks near Copthorne Hotel and Resort Queenstown Lakefront

    • Queenstown Hotels - Queenstown 430 yards
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    Overview of Copthorne Hotel and Resort Queenstown Lakefront - Queenstown

    Located on the shores of Lake Wakatipu.
    The Copthorne Hotel is a year round resort, located on the shores of Lake Wakatipu and within walking distance of Queenstown central shopping and entertainment area . Coronet Peak ski area is only 20 minutes away and Remarkables ski area is 25 kms drive away.

    Copthorne Hotel & Resort Lakefront is a resort hotel which blends superior facilities and comfort with friendly, personal service. 240 superior guest rooms including 5 suites, some with balconies overlooking Lake Wakatipu.

    The Lakefront Restaurant and Bar
    At some restaurants it's the stunning cuisine you remember; at others it's the environment; occasionally, it's both. This is one of those occasions. Views from the Lakefront Restaurant are almost as spectacular as the cuisine itself - fresh New Zealand produce is accompanied by brilliant vistas of the lake and mountains. Open daily for breakfast and dinner.

    The restaurant is open for Breakfast from 6am until 10am, and for dinner from 6pm until 9.30pm.

    Stunning lake,mountain or beautiful garden views!
    Superior Lakeview rooms offer fantastic views over Lake Wakatipu and The Remarkables mountain range.

    Standard Rooms are spacious and feature either a king size bed or two double beds, stunning mountain or beautiful garden views.

    Rooms feature either a king size bed or two double beds, ensuite bathroom, LCD television, tea and coffee making facilities, refridgerator and minibar, phone, voice mail, message and wake-up service, in room safe, iron/ironing board, hair dryer.

    Image of Copthorne Hotel and Resort Queenstown Lakefront, Queenstown
    3.9 out of 5 Good (53 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Nice hotel just up the hill from downtown which made it quieter! Well worth the price paid! by Dan  from Wisconsin USA on 03/24/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $83
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Superior Lakeview Room Advance Purchase

    Standard Room B&B - Flexible

    Superior Lakeview Room - Saver Rate

    Because Memories are made here! Lakeview TWN

    Suite - Saver Rate

    Superior Lakeview Room B&B - Saver Rate

    Suite - Flexible

    Standard Room B&B - Saver Rate

    Because Memories are made here! Lakeview DBL

    Because Memories are made here! (TWN)

    Queenstown Value Deal Superior Lake View

    Because Memories are made here! (DBL)

    Queenstown Value Deal

    Superior Lakeview Room B&B - Flexible

    Hot Breaks - Lake View Room

    Standard Room - Flexible

    Standard Room - Saver Rate

    Superior Lakeview Room - Flexible

    Winter Wonderland - Double

    Hot Breaks - Standard Room

    Autumn Getaways - Twin

    Winter Wonderland - Twin

    Autumn Getaways - Double

    Its Perfect

    Standard Room - Advance Purchase

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Only service dogs are allowed
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa
    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: 10 AM
    • Caters to families

    • A resort fee is included in the total price displayed.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Babysitting or childcare (surcharge)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Garden
    • Number of buildings/towers - 3
    • Number of floors - 5
    • Patio
    • Suitable for children
    • Total number of rooms - 240
    • See more facilities
      • Computer station
      • Internet point
      • Number of meeting/conference rooms - 3
      • Parking limited (surcharge)
      • Tours/ticket assistance
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Television
    • Window opens
    • See more room details
      • Access via exterior corridors
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • In-room massage available
      • Minibar
      • Phone
      • Private bathroom
      • Refrigerator
      • Shower/tub combination
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
    • Services
    • Laundry facilities
    • Medical assistance available
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Ski storage
    • Spa tub
    • Tour assistance
    • Use of nearby fitness center (complimentary)
    • View more services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Room service (24 hours)
    • Secretarial services
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    National rating

    Official New Zealand Rating provided by Qualmark®
    Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 stars.
    Official New Zealand Rating provided by Qualmark®

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Qualmark Green, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    At some restaurants it's the stunning cuisine you remember; at others it's the environment; occasionally, it's both. This is one of those occasions. Views from the Lakefront Restaurant are almost as spectacular as the cuisine itself - fresh New Zealand produce is accompanied by brilliant vistas of the lake and mountains. Open daily for breakfast and dinner. br/ The restaurant is open for Breakfast from 06:00 - 10:00a.m, and Dinner 06:00 - 09:30p.m. br/ Price Guide - Breakfast $8.00 - $25.00, Dinner $10.00 - $40.00 br/ Special Menus offered - Children's, VegetarianChildren's Facilities available - High chairs

    Recreation

    Copthorne Hotel & Resort Queenstown Lakefront is located on Frankton Road, just 5 minutes stroll to the heart of Queenstown. The Hotel is close to many wonderful activities, from the town's world famous jet boat rides to radical white water rafting, bungy jumping, vineyards, international golf courses and ski fields.


    • Bungee jumping nearby
    • Fishing nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Horse riding/rental nearby
    • Kayaking nearby
    • Motor boating nearby
    • Parasailing nearby
    • Rafting nearby
    • Ski equipment rental shops nearby
    • Skiing - alpine nearby
    • Skiing - downhill nearby
    • Ski lessons available nearby
    • Skydiving nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: between NZD 8 and NZD 25 per person (approximately)
    • Fee for in-room high-speed Internet (wired): NZD 29.90 per 24-hour period (rates may vary)
    • Fee for wireless Internet in limited public areas: NZD 5.10 (for 30 minutes, rates may vary)
    • Fee for high-speed Internet (wired) in limited public areas: NZD 1.25 (for 15 minutes, rates may vary)
    • Self parking fee: NZD 10 per night
    • Early check-in fee: NZD 15.00
    • Late check-out fee: NZD 15.00
    • Babysitting/childcare fee: NZD 15 per hour, per child
    • Rollaway bed fee: NZD 40.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Queenstown, New Zealand
      of
    -45.034049, 168.666623
    Hotel coordinates:

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    Area map

    A short guide to Queenstown

    An international resort town built on an inlet called Queenstown Bay on Lake Wakatipu on the country’s south island, Queenstown is a center for adventure tourism. Skiing, jet boating, whitewater rafting, bungy jumping, mountain biking, tramping, and fly fishing are what draw tourists to the area. New Zealand wines are also grown in the region and Queenstown also hosts an annual international jazz festival.

    see all hotels in Queenstown

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Queenstown City Centre - 400 yards
    • Queenstown Beach - 500 yards
    • Queenstown Gardens - 600 yards
    • Skycity Queenstown Casino - 600 yards
    • TSS Earnslaw Steamship - 700 yards
    • Queenstown - 700 yards
    • Steamer Wharf - 800 yards
    • Lasseters Wharf Casino - 800 yards

    0.50 - 1.0 mi

    • Kiwi & Birdlife Park - 1100 yards
    • Skyline Gondola - 1100 yards

    3.0+ mi

    • Queenstown Intl. Airport (ZQN) - 3.7 miles
    • Wanaka Airport (WKA) - 36 miles
    • Alexandra Airport (ALR) - 36 miles
    • Milford Sound Airport (MFN) - 44 miles
    All hotels in Queenstown, New Zealand
    Reviews
    • All (53)
    • Business (0)
    • Romance (3)
    • Family (7)
    • Friends (1)
    • Other (42)
    3.9 / 5
    Good

    Score breakdown (from 53 reviews)

    • 5.0
      (13)
    • 4.0
      (27)
    • 3.0
      (8)
    • 2.0
      (4)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.9

    Reviews: Overall

    • <Previous
    • Page 1 of 2
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    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Queenstown New Zealand"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Nice hotel just up the hill from downtown which made it quieter! Well worth the price paid!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Dan
    US

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    Mature couple
    US

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding
    "Beautiful and upscale"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Right on the water with a lovely view of the lake. Good food in the restaurant, very helpful front desk personnel. 20 minutes free WiFi in the lobby (seems to be a Copthorne standard) or pay for wired in your room. The location is an eight minute walk to the downtown area and about 12 back up as there's a climb involved. Be prepared to pay attention […] as to what floor you're on and want to go to as the hotel rooms are on lower floors than the lobby due to the hotel being built on the side of a hill. Park free on the street or a nominal charge in the inside parking garage. A variety of extra pillow types are available for the asking. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Larry
    US

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding
    "Great for the whole family!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    we went in january, the location of the hotel is great! reason we flew in to Queenstown airport took the local bus which stops a block from the hotel! its close to the water so you can take a nice stroll which takes you right into town mall. The bus fare is about 8 each way so we bought a 7day pass since we know we take the bus more than 4 times, the […] price 35 for unlimited 7 day service and 5 for card. You can take a 5 minute walk to the wharf--Saturdays they have street vendors out selling local arts and craft items. You can get fresh cherries, apricots, etc... for a reasonable price near the wharf. A must eat is Fernburger's! The staffs were very helpful in booking tours and providing local information. Would totally stay at this hotel again! Read more
    Genuine Expedia guest review
    Other trip
    Jan 24, 2013
    May
    US

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Good hotel just outside of the main shopping area."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Good hotel just outside of the main shopping area.
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    A Traveller
    US

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "g"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The Copthorne was clean and nice with gorgeous views of Lake Wakitipu and the mountains. The staff was very helpful with booking tours and providing information about Queenstown, etc. Having said that, for such a nice hotel it had a very small TV with limited program options, no pool (there is a spa pool which you have to reserve in advance), and a […] charge for internet access. These are not big things , but I would expect a little more with such an otherwise upscale-appearing hotel. Also the doors between adjoining rooms are not very soundproof and we could hear our neighbors clearly. Fortunately, they didn't make noise at night. The hotel is not right in downtown Queenstown, but is just a short walk away. This is either an advantage or a disadvantage -- we liked it because it was more peaceful than downtown. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    ALH
    US

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    US

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding
    "It's far better that they have rated themselves!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    On arrival I secretly was handed the mail that was kept for me for my partner's birthday. We went out for a look around town and on our return, my partner was treated to a fruit platter free of charge and the chocolates that I had ordered were there too. The staff were amazing and very attentive. The room was immaculate. The view was breathtaking. The […] hotel facilities were fantastic. On checking out, the staff were very accommodating in allowing us to keep our bags in a locked facility until it was time to transfer to the airport later in the day. The only thing I could suggest as an improvement, (and this goes for all hotels in Australia and New Zealand) would be the use of free wifi internet connections for guests. I'd say this hotel was better than their own write up and that the photography doesn't do it justice. I'd go back there in a flash if I could and if i find myself in Queenstown again, I'd stay there for certain. Read more
    Genuine Expedia guest review
    Other trip
    Jan 25, 2011
    Heidi G
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Even though this hotel is a bit tired it has spacious rooms, is clean and is in a great location.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Ruth
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    3.0 / 5
    Good
    "Queenstown Overnight Stay"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Booked thru Hotels.com on short notice got us an excellent rate, but the room we received was old style and dated with two stained & broken lampshades. The room was clean and the hotel was near the centre of town so we had a nice dinner in town and a good nights rest back at the hotel.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    WMS
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Copthorne Queenstown is worth the value"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Our second stay at this hotel in New Zealand and the service was again excellent. For the price, this is a great value.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    Barbara
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Very nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice looking, clean cosy rooms, and within walking distance to the city centre.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    S&L
    IE

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Average, but good views"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is a short walk to town. We had a superior lake view room. The views were fantastic. The lack of wifi in the rooms and the high expense of the LAN connections they offered were disappointing. Otherwise the hotel was satisfactory.
    Genuine Expedia guest review
    Other trip
    Feb 9, 2013
    Barry
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We enjoyed our stay very much. The view was great overlooking the lake. The only comment we have is that there was no airconditioning. We were supplied with a small fan, but with the very hot temperatures during our stay, it would have been better to have airconditioning.
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "hot but manageable."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    enjoyable stay, friendly staff who are willing to help when a problem arises. Fans provided in rooms, but needed more air conditioning, was very warm at night. Good location, tidy modern room.
    Genuine Expedia guest review
    Other trip
    Feb 1, 2013
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding
    "fantastic lakeview"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    lived in a superior lakeview room on the top floor. such an amazing view from the big window when i opened the door. oversees lake wakatipu and mountains. room service is great. just one down side, its a bit hard to find a staff in reception. its annoying when in hurry. anyway, a great place to stay and will definitely come back and stay longer!
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Joanna
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Great value and comfort in Queenstown"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent value for money. The hotel is refurbishing - we had a renovated room and the decor and condition was extremely good. The only thing missing was outside furniture for our little patio. Some of the communal areas are yet to be done up so are a little tired but spotlessly clean and tidy. The location isn't super convenient, but for the price […] it's still very, very good. On the last day we found a pleasant short cut to town through the gardens which was lovely. Read more
    Genuine Expedia guest review
    Other trip
    Jan 15, 2013
    Helen
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    2.0 / 5
    Fair
    "Big name little appeal"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    As this was a well known Hotel chain we were quite excited about staying here, however...The decor of this Hotel seriously needs to be updated, once you get passed the lobby it feels as though you're walking around a hospital. When we checked in we had to wait 1/2 hr for them to finish cleaning our room then had housekeeping knocking and entering our […] room 1/2 hr before check out. Unfortunately we could hear the neighbouring room going to the toilet and the pillows were as hard as bricks. Not a great overall experience. Our room did however have a lakeview and had been cleaned well. Read more
    Genuine Expedia guest review
    Other trip
    Jan 13, 2013
    Nicky
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jan 2013
    Barry Smith
    GB

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    2.0 / 5
    Fair
    "Check the facilities before you pay, have a backup"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Started well, check in wasnt too bad, staff knew what was required. There is a tendency to give the corporate answers, so listen carefully, amenities are outdated and this hotel desperately needs modernizing. Wifi is only in the lobby area at $30 per day and no area to effectively sit. However there are free hotspots for those who check their connections. […] Only Ethernet in rooms, time they came out of the dark ages. Extremely limited car parking with most having to park in the streets surrounding the hotel. TV in room can only be rated as pathetic, very limited and poor quality, you have to wait until after dark to get some channels, and the TV channel configuration isn't checked. Check your room before lugging your cases, our "superior" room wasnt, we had to take our own luggage down the last flight of stairs, the lift finished on the floor above. Read more
    Genuine Expedia guest review
    Other trip
    Dec 31, 2012
    Allan
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    3.0 / 5
    Good
    "Not really up to scratch.."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Room was run down and smelly, bathroom was in need of some TLC, room was reasonably clean but bed was uncomfortable (had a soft and saggy feel)
    Genuine Expedia guest review
    Other trip
    Dec 5, 2012
    Alan
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Great value for money"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great value for money. walking distance to town proper. =) We woke up late and called them if we can extend our check out time. They kindly agreed. No extra fees for that. =)
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding
    "Highly Recommended!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Superb, handy, easy decision:) Very enjoyable location. Good Value.
    Genuine Expedia guest review
    Other trip
    Nov 11, 2012
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    3.0 / 5
    Good
    "Upgrade is best"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Second time we stayed at this hotel. The first time around we stayed in the upgraded rooms, which was lovely. This time around we opted for the cheaper rooms, which was clean, but close to the group bookings placement- made it very noisy. Cheaper rooms in need of an upgrade.
    Genuine Expedia guest review
    Other trip
    Nov 10, 2012
    Rozhan
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    2.0 / 5
    Fair
    "Oh No....there's someone asleep in my bed!!"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    While the hotel itself is a pleasant building with great views, there were obvious flaws with the operational systems. We arrived at 1130pm. The hotel is not easy to find your way around and following the instructions we were given, we had to return to reception 3 times before finally someone took us to the correct floor for one of our rooms. (We had […] 2 rooms on different floors.) Left to ourselves we opened the first door, only to find there was someone asleep in the bed!! That is appalling. We trudged back to reception for the fourth time to be told, "oh yes that's been happening a lot lately!!" Really. They said was the other room ok and we said well we weren't going to check that after what had just happened. It took about 10-15 minutes before they came back to us and said they had two empty rooms ready for us, we had stated that we would leave and ask for a refund if they couldn't do this. We were there for a family funeral which was on the following day,so this process simply added to our already stressful situation. So unfortunately for them I would never stay there again. They need to give better directions for guests and also they must know if your room is vacant. Such a shame because the location and views, and quality of the building is fine. Read more
    Genuine Expedia guest review
    Other trip
    Oct 31, 2012
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    3.0 / 5
    Good
    "Could have been better"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    We arrived early in the morning , so did not expect a room to be available & the reception staff were polite & efficient & stored our bags for us & telling us a room would be ready at 2pm.. But when we returned at at 2.20 pm the room was not ready & would be at least 30 mins more . We stated that we were not happy & the Manager gave us Coffee & a drink […] . The deal we purchased was disappointing as the room we were then given was tired , very basic and old fashioned not what we were expecting from a Copthorne Hotel, & I had requested " a quiet room " on booking & this room was by the main front entrance & coach bus carpark !!!! To the Manager's credit he did find us a much better quiet room after we said that the first room was not suitable . The staff at the hotel were all polite & well groomed but the hotel is sadly needing some TLC --- sheer curtains in the breakfast dining room have come off their hooks & the tiebacks are very tatty! Just a couple of the many little things that were sadly shabby & could easily been fixed without a major refurbish which the hotel could do with Read more
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    Retired couple
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Washing machine very poor"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good hotel. The washing machine in not good. Only cold water washing. It is not good for dirty clothes.
    Genuine Hotels.com guest review
    4 night family trip in Oct 2012
    Tomi
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a great hotel very close to the town centre about 5 min walk. Got upgraded to a Delux suite which always helps. Buffet breakfast had good selection & 20 mins free Wifi was also helpful. Overall great to stay & would highly recommend it.
    Genuine Hotels.com guest review
    Romance trip
    Oct 5, 2012
    Rishi
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Great for family of four"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The room was not only spacious for us and our two kids but warm and cosy. It was very comfortable and the hotel is very near the city, so that's a plus. The breakfast was great and it was value for money. Overall , we enjoyed our stay there.
    Genuine Expedia guest review
    Other trip
    Sep 26, 2012
    Wan
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    3.0 / 5
    Good
    "Okay - but could do better"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Very basic room and not the same as the one pictured. Hotel in a good spot close to town, but for the money you could do better
    Genuine Expedia guest review
    Other trip
    Aug 8, 2012
    ASW
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Copthorne hotel review."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Nice room. good value for money. good breakfast included.good selection.
    Genuine Expedia guest review
    Other trip
    Aug 7, 2012
    Tim
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Overall a good stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Enjoyed our weekend stay at this hotel. Location is a short walk from the town centre but the walk is up and down a hill so you need to have moderate fitness. Staff were helpful and friendly
    Genuine Expedia guest review
    Other trip
    Aug 6, 2012
    MargandCol
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    3.0 / 5
    Good
    "Good location, clean & spacious rooms"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Only a five minute walk into the centre of town which was great. On-site 'ski host' was a helpful resource. Buffet breakfast was typical hotel fare - nothing special. Room was clean, spacious and reasonably modern.
    Genuine Expedia guest review
    Other trip
    Jul 25, 2012
    A Traveller
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Great service!"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Great service, but room was a bit old (old TV and heater). Excellent breakfast!!
    Genuine Expedia guest review
    Other trip
    Jul 9, 2012
    A Traveller
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding
    "A very good place for the price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The Goods... Its a well maintained hotel. Close to the town center. Make sure you ask for the shortest distance. Friendly staff. Pickup provided from all travel/tour agents Room Heater Newly refurbished room will most amenities. The restaurant is nice The Not So Good's .. Not really a resort, no pool. No real Lake view from the hotel. No air conditioner. […] But has a good room heater. I missed a microwave for a quick heat. Note: When booking tours, make sure you say "Copthorne Lakefront Resort" and not "Copthorne Lakefront Hotel". because the latter one is a different place about 200 meters away. Read more
    Genuine Expedia guest review
    Other trip
    May 18, 2012
    Sandesh
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding
    "strongly recommended..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    excellent hotel, great location...comfortable and clean...really enjoyed our stay...the only thing was there were many tour groups staying at the hotel...I can imagine in high season, it could be very noisy...well, I still recommend it to other people...
    Genuine Expedia guest review
    Other trip
    Apr 29, 2012
    Sean
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    good enjoyed the stay
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    2.0 / 5
    Fair
    "So disappointing... nearly ruined my holidays"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Not in a hurry to come. Staff that ignores you. Urine stench, Mouldy bathrooms etc... No lakeviews as paid for.
    Genuine Expedia guest review
    Other trip
    Mar 8, 2012
    sailin
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Lakeview a treat"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    We paid a little more to stay in a lakeview room, but I must admit it was well worth it. The views were stunning and the newly renovated room was a treat. Couldn't find anything wrong with the comfort or cleanliness, had no problem checking in and the staff was very helpful in getting good deals for activities in Queenstown. We did not eat at the hotel […] so can't comment on their food or service. Hotel is a quick walk to the centre of town which makes it a very convenient place to stay. Will definitely stay there again. Read more
    Genuine Expedia guest review
    Other trip
    Jan 24, 2012
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    3.0 / 5
    Good
    "Great location, Hotel disappointing"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The location of this hotel was great. It wasn't in the heart of the downtown area but it was a quick 5 minute walk. We were on the side that didn't have lakeside views, which was disappointing. Our TV was very old and the reception was awful. It took them over 2 days to get us a new cord to fix the reception problem. There was no AC, but the windows […] opened so we could get a nice breeze. The restaurant food was only okay, which for the price wasn't a good thing. The service was also quite slow. Read more
    Genuine Expedia guest review
    Other trip
    Jan 9, 2012
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding
    "Fabulous hotel in a great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fabulous hotel in a great location. Room was of an excellent standard for the money
    Genuine Expedia guest review
    Other trip
    Jan 8, 2012
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    lovely clean hotel have stayed here often. handy to town.nice comfortable beds. cant complain about anything
    Genuine Hotels.com guest review
    2 night family trip in Oct 2011
    margaret h
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Nice hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Very pleased with our stay here, very clean and tidy and in a great location, would stay here again.
    Genuine Expedia guest review
    Other trip
    Oct 13, 2011
    A Traveller
    NZ

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Nice Hotel - Fairly Convenient"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This is a nice hotel located approximately 5 minutes walk from the centre of Queenstown. It has great views over the lake and the rooms are fairly generously sized. There is 20min free wireless every day which is great and ski shuttles will pick you up from a bus stop very close to the hotel. The only slight downside is that the hotel is not as centrally […] located as some of the others and, after a hard day of skiing, you don't always want to make the 5 minute walk into town (or the trek back up the hill after dinner). Read more
    Genuine Expedia guest review
    Other trip
    Aug 24, 2011
    A Traveller
    AU

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    5.0 / 5
    Outstanding
    "copthorne"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location close but not too close to the town centre. Good value for money.
    Genuine Hotels.com guest review
    3 night trip with friends in Aug 2011
    A Traveller
    AU

    The following reviews were posted by Hotels.com guests from other countries

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "Gångavstånd till Queenstown centrum"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Bra hotell nära till flygplatsen (10 min med bil) och promenadavstånd till Queenstowns centrum. Rent, snyggt, vänlig personal och hyfsat bra frukost. Bodde där vid ankomst till och avresa från Queenstowns flygplats. Perfekt.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    SE

    Copthorne Hotel and Resort Queenstown Lakefront - Queenstown
    4.0 / 5
    Excellent
    "高台に立地、眺望絶佳。"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    街の中心からさほど離れていないが、高台にあるため街の中心に出て帰りが坂を上ることになるのがいささかつらいが、それ以外は総じて良好でした。
    Genuine Expedia guest review
    Other trip
    Feb 5, 2013
    かもちゃん
    JP
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