All hotels in Phoenix, Arizona, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4727 E Thomas Road, Phoenix, AZ, 85018, United States of America, ‏Hotels.com Expert: ‎855-238-1593
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3.7 / 5Good

Score breakdown (from 191 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.8
  • Condition
    3.7
  • Neighborhood
    3.7
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4.0 / 5Excellent
"Great stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The customer service at the guest was very friendly and nice. The room was VERY clean and spacious. My daughter and I had a few small complaints however: channel 31 (Nicklelodeon) didn't work, the message waiting light on the phone kept flashing (despite no messages) and making a small sound, and the hot water for our showers just wasn't hot enough! Other than that We'd definitely stay again if in the area!
Genuine Hotels.com guest review
2 night family trip May 19, 2015
LaKeisha
US
5.0 / 5Outstanding
"great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very clean, great hospitality, they actually had complimentary Pantene shampoo, and they were in walking distance to alot
Genuine Hotels.com guest review
1 night family trip Mar 23, 2015
jenniffer
US
4.0 / 5Excellent
"la quinta inn"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very quiet and extremely comfortable bed.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
A Traveler
US
3.0 / 5Good
"good"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Okay
Genuine Hotels.com guest review
1 night business trip Apr 15, 2015
A Traveler
US
4.0 / 5Excellent
"Medical stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
My stay was for medical reason and I'm glad we had a nice comfortable bed to sleep in!
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
Lucy
US
4.0 / 5Excellent
"Family vacation start point"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very helpful staff. Stayed in two different rooms. One had an old air conditioner that was noisy and leaked. Second room was better.
Genuine Hotels.com guest review
1 night family trip Mar 30, 2015
Sandra
US
5.0 / 5Outstanding
"Good..."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Except for breakfast everything was good.... There were no pastries :(... But I would stay there agaian
Genuine Hotels.com guest review
2 night family trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Oasis in the desert"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wonderful stay - room was better than expected, grounds were flawless, breakfast was really good. Great atmosphere, owner and staff. Will stay again next year. Oh and the area? Close to everything and laid back. All in all the best value in the valley!!
Genuine Hotels.com guest review
4 night family trip Mar 22, 2015
Kiki
US
1.0 / 5Poor
"Don't leave the light on"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
The hotel is 1970's circa.The bed had a large hump in the middle. The floor above creeks when walked on. There's no switch to turn off the refrigerator. So i was awakened every time it cycled on. The mold around the tub is a sign that the operators don't inspect there rooms, or don't care. Don't leave the light on i'm not returning.
Genuine Hotels.com guest review
1 night business trip Mar 11, 2015
Anthony
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was comfy and convenient
Genuine Hotels.com guest review
2 night family trip Mar 9, 2015
Adam
US
3.0 / 5Good
"Close to the airport."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We booked the rooms in order to get to the airport very early in the morning, and it's close enough to make that easy. Enforcement of the pool hours would have been nice, rather than noisy swimmers late at night. It's good we were getting up early because the trash truck arrives at 5 and you can hear it in the rooms in the back. This is not a quiet hotel.
Genuine Hotels.com guest review
1 night family trip Mar 9, 2015
A Traveler
US
4.0 / 5Excellent
"Spring Training"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I never pack lotion because all hotels provide it and this one did not. This is the only thing that inconvenienced me. Staff was very friendly.
Genuine Hotels.com guest review
2 night romance trip Mar 8, 2015
Luz
US
3.0 / 5Good
"OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The walls are so thin that you can hear everything.
Genuine Hotels.com guest review
1 night trip Feb 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Soccer Tournament Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
There got a soccer tournament. LOVED everything about the hotel!! Will return for sure!!
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Teresa
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed here on vacation with two of my girlfriends. We had no complaints. The location was perfect for us. It's close to shops, like Target and a few restaurants. It's also centrally located between downtown Phoenix and Scottsdale. The continental breakfast fit our needs perfectly. We didn't utilize the pool or hot tub but it looked clean. I would recommend this hotel.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"La Quinta inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
My stay was great. The hotel staff was friendly and helpful. The room was nice and clean as well as the exterior of the property.
Genuine Hotels.com guest review
1 night business trip Jan 17, 2015
Jason
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
facility is old and compact. Rooms are clean but exhibit years of wear.
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Had to change rooms twice. #rd try for an acceptable one.
Genuine Expedia guest review
Other trip Jan 19, 2015
M
US
5.0 / 5Outstanding
"Perfect place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Location was perfectly clean, quite and safe. Receptionist was really kind and friendly. Great experience
Genuine Expedia guest review
Other trip Jan 13, 2015
Tiburcio
US
3.0 / 5Good
"Pleasant, clean and inexpensive"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Clean and well kept hotel. Rooms were good and bed comfortable. Great breakfast options.
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
They have to change those tuvalet papers. they are very bad.
Genuine Hotels.com guest review
1 night romance trip Dec 16, 2014
Erkan
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a nice hotel. Very comfy beds if you like soft beds. Friendly staff and good breakfast!
Genuine Expedia guest review
Other trip Dec 19, 2014
A Traveler
US
4.0 / 5Excellent
"Close to restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff is wonderful. The building is old and we heard people walking above us through the night.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Joan
US
3.0 / 5Good
"there for the night"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overnight stay, great customer service!
Genuine Hotels.com guest review
1 night business trip Dec 2, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was comfortable for the time we spent there, one night.
Genuine Expedia guest review
Other trip Dec 6, 2014
A Traveler
US
4.0 / 5Excellent
"Worth staying"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was good. Very clean. Location is good. Most of the major places are nearby. For the price, stay is definitely a worth.
Genuine Hotels.com guest review
5 night trip with friends Nov 26, 2014
A Traveler
US
1.0 / 5Poor
"Few restaurants nearby"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
There are very few places to eat within walking distance. I had to try 4 irons in the room due to the first three smoking of not heating up.
Genuine Expedia guest review
Other trip Nov 30, 2014
Walt
US
4.0 / 5Excellent
"nice stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Was a nice old hotel will stay agian
Genuine Hotels.com guest review
2 night business trip Nov 21, 2014
A Traveler
US
2.0 / 5Fair
"You get what you pay for..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hairs in the beds, overall very cheaply done hotel. The iron is literally the cheapest one you can find at Walmart $10.
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
Edgar
US
4.0 / 5Excellent
"Tempe Az"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
thin walls, my room was next to the breakfast area and the noise started around 6 to 930, there were no towels upon arrival, the front desk replaced them immediately, we also never heard the nearby traffic
Genuine Hotels.com guest review
4 night business trip Nov 16, 2014
A Traveler
US
3.0 / 5Good
"seniors"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
pleasant
Genuine Hotels.com guest review
4 night trip with friends Nov 16, 2014
Daniel
US
5.0 / 5Outstanding
"Great staff, nice rooms, good breakfast"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall I was pleased, paid 10 times more for lower quality on other hotels. this one is great for the price
Genuine Expedia guest review
Other trip Nov 20, 2014
Mark
US
5.0 / 5Outstanding
"happy stay I'll stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was good everything was just nice thank you
Genuine Hotels.com guest review
3 night romance trip Nov 14, 2014
Rupert
US
3.0 / 5Good
"Decent"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room was clean and comfortable. I liked the pool and the Jacuzzi was relaxing. The water fountains were pleasant. The location was convenient. The breakfast area was over crowded and not very clean. The tables and chairs were sticky. The food was so so. The grounds could use more cleaning and maintenance.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
chris
US
4.0 / 5Excellent
"Close to Scottsdale Stadium and easy to find"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Once you get past the front driveway to register, the parking is great. Our double-double room was a little small for the 2 beds, there was no place for he luggage rack to unpack. But we did get a microwave and fridge, which was a wonderful addition. Breakfast was wonderful. Lots of people staying there on weekdays.
Genuine Hotels.com guest review
2 night trip with friends Nov 5, 2014
suzi
US
4.0 / 5Excellent
"Very pleased"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I stayed here with a few friends of mine the night before my wedding. The room was clean and the staff was nice. Parking was easy but the location of the check-in parking was difficult to get in and out if someone else parked in the middle of the lane. Then was no room to get around. Other than that, I was pleased with my stay. Free breakfast was nice although I wish there was at least bacon or eggs to go with it. Lots of sweet treats but not much for the savory breakfast items. However, I am very please with my overall stay and with the breakfast :)
Genuine Hotels.com guest review
2 night trip with friends Oct 16, 2014
Tasha
US
4.0 / 5Excellent
"Convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay was very nice. The staf that we met were excellent. The location was convenient to our event and to shopping. Room was quiet, although the walls seem a bit thin.... Easy to hear next door neighbors talking and TV. Overall, nice stay. We would go again....
Genuine Hotels.com guest review
1 night trip Oct 7, 2014
Mike
US
4.0 / 5Excellent
"Close to medical treatment facility"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was a good place to stay for close proximity to the medical treatment facility.
Genuine Hotels.com guest review
1 night business trip Oct 5, 2014
A Traveler
US
1.0 / 5Poor
"In a not so great area of town."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
after a very long day flying and event at airport (shooter) arrived at this hotel and greeted by desk clerk outside smoking and stated that I had to pay in cash as the system was down!!! I had already paid online!!!! after 1 hour of talking with company I paid online and they talking with the clerk it magically worked. So after 11/2 hours I finally got into my room...... Never stay here again. Very unprofessional.
Genuine Expedia guest review
Other trip Sep 23, 2014
Tracy
US
4.0 / 5Excellent
"Staff Super Friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I enjoyed my stay mainly because of the guy staffing the front desk. I would certainly stay here again!
Genuine Expedia guest review
Other trip Sep 12, 2014
Chris
US
4.0 / 5Excellent
"Nice clean place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rooms wer clean , service was excellent , breakfast was fresh and hot. The only negative is the lack of sound proofing in rooms. All conversations can be hears through doors and walls . That would be the only negative to this hotel .
Genuine Hotels.com guest review
2 night trip Jun 7, 2014
Bobby
US
5.0 / 5Outstanding
"Great plac"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really enjoyed our stay here. Very clean, great breakfast! The front desk clerk a young man could use some customer service skills and maybe a smile won't hurt either but other than that I had an excellent night!
Genuine Hotels.com guest review
1 night family trip Aug 28, 2014
Gloria
US
5.0 / 5Outstanding
"impressed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great hotel loved the room and the service
Genuine Hotels.com guest review
1 night trip Aug 21, 2014
p
US
4.0 / 5Excellent
"Fun!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had our two little dogs, Katie and Jack with us. They felt so special. Took them for several walks and they love sniffing around. Room was comfortable and we slept good. Enjoyed TV, the frig and microwave. I went top Fry's for some groceries. Thanks so much Linda and Ron Garland
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
Linda Garland
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a nice hotel. It is very near where we wanted to work and was very convenient. Neighborhood is fine and the staff are friendly.
Genuine Hotels.com guest review
6 night business trip Jul 18, 2014
A Traveler
US
4.0 / 5Excellent
"ALWAYS ACCOMODATING!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stay here often as we have children in the area. The staff is always attentive and even though they are doing construction on the hotel-it is a pleasure staying there.
Genuine Hotels.com guest review
1 night trip Jul 17, 2014
VanderBroek
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
i stayed over night..... please have staff turn the air conditioning "ON" before sending the guess to the room... it was 108 degrees outside
Genuine Expedia guest review
Other trip Jul 17, 2014
A Traveler
US
1.0 / 5Poor
"Gross."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
It's been several days and I think I still stink of my "non-smoking" room. The place was a dump. I booked for convenience and will drive next time. Place was gross. Tub was stopped up. But mainly the room just stunk to high heaven.
Genuine Hotels.com guest review
1 night trip Jun 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Decent motel for the price."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This motel had clean rooms and a comfortable bed. The room was a bit small but it has a fridge and microwave. I have stayed here twice and will continue to do so.
Genuine Expedia guest review
Other trip May 22, 2014
J0hn
US
5.0 / 5Outstanding
"Decent motel for the price."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This motel had clean rooms and a comfortable bed. The room was a bit small but it has a fridge and microwave. I have stayed here twice and will continue to do so.
Genuine Expedia guest review
Other trip May 22, 2014
J0hn
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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